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Exide Industries Complaints & Reviews

www.exideindustries.com

1.6

Updated: Oct 1, 2024

Complaints 930

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299

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631

So far, so good. Exide Industries is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Exide Industries will keep up the work and continue to help more customers with their concerns even better 🤝

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Urgent: Request for Immediate Replacement of SF Sonic Battery - Warranty Claim Dispute and Misbehavior, Misleading Facts, and Frau

Serviced Battery not Returned - Service Request Number 649498

Car Battery Service - Service Request Number 649498

Most useful reviews

Battery problem

No response of continuous complaints

An Inverter Battery Exploded

Featured stories

Failure of EXIDE make car battery SNo. A3L1G468202 twice within 08 months of purchase

Exide Industries reviews & complaints page 15

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Address: 103 old ashoka garden beside hotel manpreet Bhopal madhya Pradesh, India, Bhopal, Madhya Pradesh, 462023

Exide inverter battery stop working on 15 /july /2019 then i have to apply for replacement (battery is in warranty period )one exide person came to home check the battery condition and then found unfit and made replacement document or battery fitness report and after that i submitted battery along with all original bill and replacement letter to DEALER Surya enterprises Krishna complex Bhopal contact no. [protected], submission on 15/July/2019...

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Address: 644, Kalinga Stadium Gate No 1 Road, Nayapalli, Bhubaneswar, 751012

I had purchased a battery about 8 months back. Suddenly yesterday vehicle did not start. Immediately i contacted your help line number and one person came after 30 minutes. He came with a spare battery and started my car. He told that the battery is defective and needs to be changed. I am near kalinga stadium bhubaneswar. Please send the concerned people to change the battery....

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Address: 703, gangotri b1, cosmopolitan chs sector 19a,, nerul east mumbai 400706, Mumbai City, Maharashtra, 400706

“delay in replacement battery exide xplore fxlo-12xl7b-b m6g8m0816626h81 date[protected], 24+24 months warranty. Invoice 001259 new axan batteries nerul navi mumbai 400706, guarantee card and battery handed over to your hamsafar/dealer today. Replacement indicated on wednesday 24/07/2019 not acceptable to me, it is deficiency in service” and appreciate your communication with us....

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Address: Sunshine Multibrand showroom, Kupwara, Jammu and Kashmir, 193223

Dear sir,

We have registered a complaint with your office with complaint number njnck[protected] and your service engineer visted after 10 days and after a proper check he said that the inverter needs some spare part to get this fixed but unfortunately that part was unavailable and we were asked to wait for few days to get that spare part.
Now i called today to mr javaid on his phone number [protected] as this number was...

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Address: Ranchi, Jharkhand, 834009

Dear sir,

Till date we have received a very poor response from exide service engineer for complain number ejr0277211 and ejr0340861.in second complain your service engineer have not visited our home till date.

Today i. E on 19/07/2019 we have again launch our complain and the complain no. Is ejha00046174v354.
If within 24 hours your enineer will not visit and resolve the issue then we will meet in consumer...

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Address: Paras vihar, 250611

I have purchase new exide battry for car on 27 jun 2019 last month and battry acid was leakage on top i have submit battry to exide dealer aman battry in baraut pin 250611 after 15 days my battry return and no exchange the problem is same and i fit old battry it is in good condition no leakage only problem in old battry it start only 1 time 2nd it is not able to start and for acid leakage problem it damage the paint my phone no is [protected]br...

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Address: Mumbai City, Maharashtra, 400005

This has reference to my above complaint number which was registered on 15th july`19, i have still not got any response & cannot use my car since the battery is dead.
When i purchased the battery in feb`18 i got it installed on a sunday within 3 hours of calling car battery expert, that is a great sales service, but what about the after sales, the customer has to wait for 48 hours and the inconvenience of not being able to use the...

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Address: Bharuch, Gujarat, 392011

I have procured exide mileage range battery on 04.06.17 against bill no. 2803 from pioneer batteries, zadeshwar chowkdi, bharuch.

Battery started giving problem in feb'19. Same was shown to dealer he recharged the same & handed-over battery to us. Again after one month battery failed, on calling dealer he took his own time of ~4 days for checking the battery & serviced the same. Again within a month battery failed. On asking...

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Address: vill+post amila bazar, amila, ghosi, Mau, Uttar Pradesh, 275301

I have purchased exide invatubler battery from gaurav battery (Regd.), wz-93, mau within 2.4 year the battery stopped working. I went to gaurav battery but they said call to exide customer care because your battery is under warranty. From last 5 days i have been continously calling to your service centre but there is no1 who hear our complaint. It will be good if i get the reply asap. I am really not happy with your service, if i will not...

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Address: Ajmer, Rajasthan, 305001

Dear sir,
Hello.

Sorry to inform you that i purchased car battery from nimbahera dealer on 24/3/2018 but your battery completely become function less on 23/6/2019, just after 1 year. At that time my son was on highway he stopped the car for some refreshment and after completing it when he started the car but there was no response shown by battery, when he arranged mechanic than mechanic suggested that your battery is...

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Address: 282005

Last week dated 17th-June-2019, My father and my Mom were sitting in the lobby area and was watching TV and all of a sudden, we heard a loud explosion noise, When they saw, what happened, it was shocking, from battery all over fumes and acidic substances spread, and for a moment they were unable to see anything and toxic smells are spread all over the place, the sound was so loud that our neighbors thought that LPG cylinder get exploded.br...

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Address: 993, Sector 43, 122007

My battery got discharged in just 5 months. And the shop named ashoka battery i purchased it from there and they are not even assisting me for it. What should i do then not even they customer care of exide is picking up the phone. I am in a emergency such a bad service. I want to take a strict action against ashoka batteties gurgaon sector 12 opp. Telephone exchange...

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Address: Kolkata, West Bengal, 700094

I purchased exide mileage battery s/no a3e8g519956 from exide dealer automobile (Addr: 113, raja s. C. Mullick road, kolkata - 700032) on 1st july 2018. The battery is faulty and is not taking any charge. When i called up the dealer abhishek, he said that he will send someone to fetch the battery. I gave him my address and told him to send someone since this is an emergency. The guy who was supposed to come for collecting the battery calls...

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Address: Tukaram Nagar,, Jalgaon, Maharashtra, 425201

I have purchased inverter battery from suraj batteries nanded on 11.07.2017
As per bill and dealer committment it has 48 months free exchange & replacement of battery sr. No. A5e7i-007670 it is send from exide showroom bhusawal near state bank of india bhusawal on 03.06.2019 it is not returned to me upto 22.06.2019 my house is in dark due to off supply after power off period from that time, hence you look into personlly for early replacements.br...

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Address: Parmanand prasad, near canera bank, dist/post- sheikhpura, state-Bihar pin -811105, Sheikhpura, Bihar, 811105

Dear sir/madam
I would like to bring attention in fact that I Parmanand prasad purchased exide tubular battery type-6EL150, Serial No.- 3YJ[protected] on 27.03.2019 with paid rupees of 16000 INR. Purchase store name JAI BHARTI BATTERY CENTRE, Bajrang wali more, Tinmuhani, sheikhpura, 811105 (BIHAR) Mob:-[protected]
After 10 days of purchase we noticed that battery not running well. We have completed inspection of inverter related...

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Address: chandkheda, Ahmedabad, Gujarat, 382424

I had purchased exide battery for my car on 28th july 2018, in may 2019, i have observed leakage in my battery.
I have registered complaint on toll free number on 16th may, followed up regularly 5 times till date 28th may, there is no response from any of the service engineer.
Customer care always say that, forwarding your complaint to concerned department and you will get call from service engineer.

Worst service...

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Address: 4b kasiram flars sec 45noida 201301, 201301

Meri car ki battry subah 9am se khrab hai subah se road side asistance or castumarcare ko call kar karke thak gaya hu 12:45pm tak koi help nahi mili
Road side asistance helpline ka ek time hona chahiye ki kitne time me help milegi product bechne ke baad road par hi warrnty me khrab ho jata hai or company ki taraf se koi help nahi milti subah 9am se complane likhne tak...

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Address: Chittorgarh, Rajasthan, 312001

I m arpit pokharna from chittorgarh, rajasthan. Dealer shop name is, manit motors, near ashirwad dinning hall, station road, chittorgarh. When i went to his shop for complaint exide battery no a2j7a034220 2j74. Battery was not working properly & battery is in guaranty. I purchased battery on 17/11/2017. Battery should be replaced. I told him for replacing the battery. But he told that company has refuse to change the battery and battery is...

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Address: Konanakunte, Bangalore, 560062

Hello team,

I am using exide battery for my royal enfield thunder bird 350 and after 8 months battery stopped working and submitted for replacement but it took 1 month to replace the battery and again company provided a fault product and which is not working again... Really i don't know, what i need to do next.

I have updated the photos of new battery, which i have received just 2 days back.

Worst...

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Address: B304, Celebrity Square, Sarjapur, Attibele Road, Bidaraguppe, Bangalore Urban, Karnataka, 562107

My inverter is not working properly from past 3 weeks. I called customer service for checking and he came after multiple reminders. After checking the inverter he connected me with his supervisor named deepa who directly asked me to carry my inverter to the dealer on my own and get the replacement done. They won't be able to provide any assistance to me. What kind of service you're providing if customer himself has to take the product to...

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