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Exide Industries Complaints & Reviews

www.exideindustries.com
1.6
Updated: Oct 1, 2024
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Failure of EXIDE make car battery SNo. A3L1G468202 twice within 08 months of purchase

Exide Industries reviews & complaints page 18

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T
Tusharmalhotra550
from Delhi, Delhi
Nov 16, 2018
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dealer & service issue

Address: Dhanbad, Jharkhand, 826005
Website: Exide

I had purchased a tubular battery which had issue with the back. 2 3 times inspection was done by the dealer but he didn't agree to send the battery to the company for inspection. After raising a request with the exide, engineer from exide visited my place for the inspection. Upon inspection he informed me that i he has checked the water level & cleaned the terminals and if still the back up issue remains then i can againg register a complain...
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R
ramshine19
from Akot, Maharashtra
Nov 16, 2018
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issue with battery replacement which is within warranty

Address: Pune, Maharashtra, 411018

Hi team,

I have replaced my battery 1.5 years prior, however which is again not working properly and given for replacemnt which should be replaced within warranty. However not received batter from dealers.

My vehicle is commercial vehicle and car is not running from last 2 weeks due to batter replacement delay and impacting ass a big revenue loss for me.

Please look into this and suggest.
br...
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S
subbarao y
from Bengaluru, Karnataka
Nov 15, 2018
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complaint of battery needs urgent response. poor customer service

Address: 560078

Exide industries — complaint of battery needs urgent response. Poor customer service
Dear sir,
I have purchased exide battery serial no a4a6a0187204a62: battery type fm10-mi 35r on 17th feb, 2016 from powertek jp nagar, bangalore-560078. Battery stopped working for the past one week. Made a compliant to customer service on 13th november 2018. Ref no: skaa00025295v423.
There is no response either to my compliant and...
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R
Ronyronak
from Vettavalam, Tamil Nadu
Oct 31, 2018
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not accepting the battery for claim

Address: 609110

I have purchased suzuki access 125
Last year. Battery was problem so visited the showroom and explained about the issue. Exide company regrets the claim. My 1 year warranty period not yet finished.
Exide saying that they will not take the battery for claim though it is having within the warranty period of time. Kindly do this needfull. Expecting full support from you...
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R
rajkumar sarswat
from Etawah, Uttar Pradesh
Oct 30, 2018
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regarding new battery issue for replacement of battery

Address: Hathras, Uttar Pradesh, 204102

Sir i have purchased exide a new im1500 battery for 36 month replacement warranty. The serial number of exide battery is a4b6do18886-4e61. The dealer name is neeraj electronic hathras jn dist hathras from where battery was purchased. At 25 oct a claim msg has been sent to custumer care. They replied ur claim request has been accepted and ur battery will be reach u with in 5 days. Now dealer is not providing im 1500. He is providing a old...
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B
bk.1410@gmail.com
from Pune, Maharashtra
Oct 28, 2018
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dealer refuse to replace the faulty exide battery even after sharing the paperless registration number

Address: Pune, Maharashtra, 411057
Website: www.exideindustries.com

Dealer refuse to replace the battery under warranty. He is asking about the warranty card whereas i am showing him the message for the registered exide battery for paperless warranty.
After registering for paperless warranty i don't know why he is asking for paper.

Please find the paperless warranty message received from exide.
Congrats! Your exide battery m7c8r650629 is now registered for paperless warranty....
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M
Mogal Imran ALI BAIG
from Mandya, Karnataka
Oct 27, 2018
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didn't give the warranty card

Address: Prakasam, Andhra Pradesh, 523316

I buy a exide battery on 3/01/2018 in markapur, prakasam(dist) Andhra Pradesh. But dealer had not given me warranty card and bill now I get a problem in battery but dealer had telling if warranty card was not ther I can't replace it. The dealer had cheaten me.so plz provide me bill and warranty card for my future assistant's. So plz resolve this issue as early as possible....
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S
s.sudip83
from Kolkata, West Bengal
Oct 21, 2018
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exide battery not working & the dealer is also very negative

Address: 700122

Hi i had purchased a exide battery for my hero super splendor through m/s ma-manasa auto electrical works, wireless gate, kalyani express wayjunction, barrackpore, kolkata: 700122, mobile: [protected], [protected] on 13/08/2018. It is still in guarranty period (18 months full replacement). But for last 2months battery was not working. I visited the dealer along with papers but instead of process my guaranty they put it in charge & after chargig...
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K
Kumar Amitesh 77
from Bokaro, Jharkhand
Oct 21, 2018
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exide gel magic 1500

Address: Deoghar, Jharkhand, 814112
Website: Exide Industries Ltd.

Sir
The battery (A5d6i-000319) purchased on 08/05/2018 from bishwanath prasad & co. B. Deoghar jharkhand has very poor back up. The positive pole has broken due to manufacturing defects and over heating. This could have caused physical injury, life threat and material loss.
The local dealer and service engineer has rejected to replace the battery which is within warranty.
Please peruse and replacethe defective battery...
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A
Amit druv K
from Mangalore, Karnataka
Oct 20, 2018
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exide bike battery

Address: Bangalore, Karnataka, 560078

I took exide battery for my bike through some mechanical
Now it is not working for my bike
I told him to replace because as per service center of my bike
Battery is not charging.

I have warranty card of battery which is 3 months old
And battery having 3 years warranty.
I requested through exide to replace my battery and request for new card

But they are not.

May...
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B
Brajaraj Hota
from Mumbai, Maharashtra
Oct 12, 2018
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this is my complaint about exide battery.

Website: www.exide4.com.

I bought one exide battery form one mahindra and manindra spare part dealer who's shop stands in the marwadi dharmashala, attabira, bargarh, odisha. With in one month of my purchase the battery got damaged. Immediately i brought it to the notice of the seller who assured me to replace. After some days he started urging that my computer is in problems as such the battery is not working. Product code is 40j l 267740....
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C
Chandra Kumar Bhushan
from Noida, Uttar Pradesh
Oct 10, 2018
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serial no. m2e7n530532, claim: gha9561876

Address: 201010

This is regarding the complain number gha9561876 for the battery serial no. M2e7n530532.

I purchased a battery on 2nd december-2017, within 8 months of purchase the battery was not performing as it was expected. I visited the dealer for the warranty claim, he send the battery for the further check-up. I got a sms on 4-oct-2018 that the battery has found okay and you can collect it from dealer. I visited the dealer everyday...
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C
cutesthemant
from Dhaka, Bihar
Oct 7, 2018
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exide battery issues

Address: Bokaro, Jharkhand, 827013

I have purchased a exide battery on 03.05.2018 from india battery, telidih more, bye pass road, bokaro, 827013. Dealer code - [protected]. And got disservice within 1 month of purchase then after so many hurdles and excuses dealer sent this to dhanbad and now again it got disservices and because of battery my bike is also damage and i suffer not only financially but mentally loss.

So i need to fix my battery problem and also...
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B
Biswamoy Layek
from Haldia, West Bengal
Oct 7, 2018
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replacement of two wheeler battery under warranty period

I have bought two wheller exide battery, now it is down and not working.Previously just before 4 months ago same thing happened also, and I sent it to the service centre, but they sent me the same battery afer cheking and charging it saying that the battery is being found ok without replacing it by new battery. The process also took long time nearby 1 month.But now the same thing happened again and the battery is not working. So again I have...
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A
anantkhanna
from Delhi, Delhi
Oct 4, 2018
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warranty claim for inverter battery not being fulfilled by exide

Address: New Delhi, Delhi, 110076

I had purchased a TM 500L inverter battery in Feb 2016.
As per label on the battery, it is covered under warranty for 36 months.
Also, at the time of sale, I was told that Exide offers 36 month warranty on this product.

Now, my battery has stopped working and when I raised a complaint, they are stating that Exide only provides 18 month warranty.

Their Okhla service center has denied offering warranty...
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V
Vijay Kumar Daripally
from Palghat, Kerala
Sep 28, 2018
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battery not giving rated voltage

Address: Nizamabad, Andhra Pradesh, 503001

Hi..
Im vijay kumar, telecom engineer, working for railways.
As part of providing necessary communication at railway station, im using your battery bank. Here, i have a battery bank of 16no. S out of which 2 batteries are not giving rated volts/amperes

My battery details are,
Exide powersafe plus
Battery type: ep 100-12
Volts: 12v
Capacity: 100ah
S. No: 4qi[protected]
S....
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R
Rajsanghvi
from Chennai, Tamil Nadu
Sep 27, 2018
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exide inverter battery dead in a few years unable to repair total waste of money

Address: Bangalore, Karnataka, 560002

I had purchased a inverter battery for 18800 a few years back and now the battery has gone dead we have hardly used the battery as there are very minimal power cuts, now the battery has gone dead and the guy from exide says it cannot be repaired, lost all hope on this brand, i had bought 4 batteries at the same time hope the company replaces it or gets it repaired as the battery is kept in a very safe condition...
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D
Dipan Mansata
from Ahmedabad, Gujarat
Sep 25, 2018
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battery for thunderbird bike

Address: Ahmedabad, Gujarat

I posses a thunder bird 350 bike of royal enfield from last 5 years.

I got battery replaced on 19 april 2018 from
J. K. Motors g-9 kaishma complex, nr. Sarni society, 132 feet ring road, bh. Apmc market, vasna tolnaka ahmedabad (Dealer of exide battery)
Under bill no. A 0594 dated[protected] battery no kil. A2 m2l7 731516.

Till now in five i have got terminal changed five times, three times with...
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V
Vijaypp04
from Nashik, Maharashtra
Sep 25, 2018
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bad experience... worst staff... useless customer care...

Address: Jalgaon, Maharashtra, 425002

I had taken a two wheeler battery in september 2016, i have given it for replacement as it under warranty. That time shop keeper said that it will take 8/10 days to be replaced. And now one month is passed but not exchanged the battery. As n when i called the shop keeper he use to say i am expecting the delivery of goods today, so might be possible that you will get it by today itself. Afterwards he said that there is shortage of batteries...
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M
Mayank Mathur
from Mumbai, Maharashtra
Sep 18, 2018
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gel mac batteries 1500

Address: Jodhpur, Rajasthan, 342001

I have luminous solar inverter va -850 model and exide batteries of gel mac 1500. The issue is that batteries is not charging through solar and does not have more than 2 hrs backup time on the minimum auxiliaries on (1light+ 1fan).

Today your service engineer mr ashok has visited and investigated the issue but he could understand actual problem. And he might assumed that he would be compatibility issue of battery with solar...
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