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Exide Industries Complaints & Reviews

www.exideindustries.com

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Updated: Oct 1, 2024

Complaints 930

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299

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So far, so good. Exide Industries is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Exide Industries will keep up the work and continue to help more customers with their concerns even better 🤝

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Exide Industries reviews & complaints page 20

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Address: Kottayam, Kerala, 686503

We bought an exide inverter almost an year back. We had several issues frequently with the inverter. The short term solutions didn’t work and it seems it has some electrical connectivity problem. We contacted dealers and they connected us to main dealers in kochi.

Though we received a call from them that they will be reaching shortly they never showed up. It’s been more a month now and the inverter is just a junk that is...

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Address: Kamrup Metropolitan, Assam, 781009

Website: exideindustrieslimited@exide.co.in

Dear sir/mam

I bought a exide battery in 2016 from sm's battery world assam. But now i faced charging problem then i drooped the battery at your registered exide dealer. The dealer respond not so good and after 10 days they had not given me the following battery on good condition. For your reference i enclosed herewith soft copy retail invoice. Kindly solve the problem soon....

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Address: Dakshina Kannada, Karnataka, 575004

Sir,
Please refer to our bsnl karnataka circle purchase order mm20-21a/2016-17/vrla/exide dated 31.05.2016. On the above order, battery cells were supplied under invoice no [protected] dated 30.07.2016 to bsnl mangalore. One set was installed at kamila bts site on 17.08.2017 which was supplied under lot 040716. Out of this, one cell (No 063258) has no continuity. Please arrange to replace/repair the same.

Regardsbr...

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Address: Ludhiana, Punjab, 141001

I have purchased one battery 12xl5l-b exide xplore with 24 months gurranty & 24 months warranty hsn code 85071000, sr. No. 2276, battery code m6g7u076489/6g72 from authorised dealer of exide batteries named united motor co., bharat nagar, ferozepur road, ludhiana vide inoice no.29530 dated 18/09/17. One week back my battery is fully discharged. I had given this battery to united motor co. For replacement as it is just 8 months old battery...

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With in 3 month exide battery having charging problem

I contact with dealer he said battery have manufacturing default, i should complain to company

I lodged compalint but no response is received from their side

They are saying it will take 72 hours to visit by engineer, after that the engineer will tell how much time it will take to correct the problem

First they sold battery having...

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Address: Gurgaon, Haryana

I couldn't start my swift desire that carrie excuse bettry. I contacted your mobile bike bettry service of gurgaon branch on 15.5.18 at around ist 5 pm. I repeated the complaint after two hours and thrice today i. E 16.5.18. The mechanic is not responding to my calls. The complaint remained unattended till now. Is it really an emergency service launched by the exide? Will the complaint be ever attended?
M. K. Aggarwal, +91 [protected]...

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Address: Ghaziabad, Uttar Pradesh

Website: www.exideindustries.com

Since october 2017, we have received multiple lots of ep 42-12 vrla (Smf)
Batteries with puffed/bulged defects. For example, out of 496 batteries delivered on 24/02/18, 148 nos. Batteries found to be bulged/puffed beyond acceptable limit. The same was detected in our pdi (Pre-dispatch checks) and communicated to exide highlighting the risk of explosion and associated danger. We requested replacement of the puffed batteries but exide...

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Address: New Delhi, Delhi, 110046

Sir, i have purchased pulsar 150cc on 25-9-16, & exide battery which is under 18months of gurrante. After completing of 18th month, just on the starting of 19th it got faulty. So, i visited service centre, mayapuri, delhi they told to purchase new battery. But i am raising the complaint as which type of batteries are you making? They got faulty just after completion of gurrante period. So, i request you to give me new battery. My contact...

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Dear all

As per repeated follow up with exide customer care for replacing my under warranty car battery from the 8th may to till date, but till date there is no action taken from their end. Kindly take an action against exide and advise them to replace my vehicle battery asap.
Bill copy attached for your ready reference and necessary action please

Regards

Hari nair...

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Address: Udham Singh Nagar, Uttarakhand

I have purchased two exide batteries from M/S SHARMA BATTERIES, RUDRAPUR DISTRICT USNAGAR, Uttarakhand on 25th Januaru, 2018.Initially the output of batteries were satisfactory. In the first week of May, 2018 when the light cuts were more frequent, the out put of batteries were very low.. On 10th May, 2018 batteries were deep discharged with almost zero out put. Complaint no. NUTA 00002937V634 was registered. A chap visited same day and charger...

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Address: 700051

My exide battery serial number is a1l3c319871. This is exide max. I bought it from "the lokenath battery centre", 122/1, m. B. Road, nimta, kolkata : 49. (Dealer code: 12398) my battery gone dead. I want to buy a new one by replacing this. What is your replacing policy? Unfortunately i lost my invoice and the dealer doesn't help regarding this. He is offering me rs.1000.00 discount by replacing my battery. Then why shouldn't i go for amaron...

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Address: East Singhbhum, Jharkhand, 831005

We are not getting the backup after full charging and the battery is still under warranty. We are very suffering with this reason. Also we tried to contact the customer care of exide but we are unable to reach.
We are mentioning details of battery bellow:-
Purchase date:17-06-17
Battery type:feio-it500
Serial no. A3e7z002188 3e72

Regards,
R. N. Yadav
Contact:[protected]...

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Address: Jaipur, Rajasthan, 302018

Date of the incident - 02/05/2018
Exide battery for my inverter burst in my house and the acid spread all over the house, there were 3 people near the battery who thankfully did not get very hurt. When i called the customer service about the battery explosion even though the battery was in guarantee they said they can't do anything in case of battery explosion, they don't cover that. Something this serious should have some liability...

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Poor performance of battery since two months. reported to dealer and battery is taken by dealer on 17.03.2018 for complaint redressal but till date issue is not resolved.dealer told me that the exide industries refused to give warranty on the ground of poor maintenance.As a customer how can i deal with this situation please advice me. I cannot bear this type of treatment from either of the exide industries or the dealer. as a customer i want...

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Address: 122001

Hi Team,
My Exide Ceil 850Va/12V Sine Wave Inverter was stop working on 8th Apr'18. Post that I connected Exide customer care on 9th Apr'18 ( Reference # NHRA00021845V503). Post that I continuously followed up with Customer care post that on 11th technician came and open all the spare parts told that some parts require to be replace and I ready to pay the cost for the same. He told that he will arrange the same within same day (...

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Address: Panchkula, Haryana, 134102

Website: Exide

I have purchased the exide car battery (Little champ) shiva motor pinjore district panchayath haryana 134102. Battery is not working. Shiva motor ask very bad service by exide company and please discuss the customer care. Date of purchase 25 april 2017. I will report on 20 april 2018. Customer care no [protected] not help. I call the customer care and shiva motor but both side nit help me. First time my strongly feedback the exide company...

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Address: Thiruvananthapuram, Kerala, 695607

Not proper woking in this battery in ups. Pls contact [protected]
Laxmanan venjaramoodu. Its using an government organization. Pls register the complaint. Any more information pls contact me
[protected]
Laxmanan venjaramoodu

Battary type feo2-ep42-12

Serial num : 4oh[protected]hooh

Not working properly. Pls regester a complint. Its battary is a warranty to be continued...

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Address: 788116

Sub: A request seeking replacement of the Exide Battery vide Sl. No. AZA8B0066, sold on 21/02/2018 by Agarwal Automobiles, Janiganj, Silchar.

Dear Sir,
For my vehicle make Ecco Van vide Reg. No.AS-11E5018, I made purchase the aforesaid Battery on 21/02/2018 in cash from Agarwal Automobiles, Janiganj, Silchar, District Cachar (Ref. Invoice no.Ch-1697) while the installation of the same is done in the vehicle found defective....

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Address: 411006

Hi,

I am buy activa 3g battery (Exide 1204cb ex no 76d-62 q870855) from real battery corporation (Add. 558, nana peth, near petrol pump, pune-411002 tel[protected] dtd.01/05/2016 as per warranty battery not working fine so i was gave to replacement to your dealer dtd. 25/03/2018 as per dealer confirmation we have received this battery within 10 days but still am not receiving any replacement & also dealer told me please...

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Address: Kolkata, West Bengal, 700006

Battery type fm10-mred35l serial no. A1l6b2120571l63
Purchased on 05/01/2017 from remex battery works 68 vivekananda road, kolkata - 6. Battery damaged within 15th months, and shop keeper denied to entertain the claim shop keeper also rudely behaved with us. The scan copy of purchased invoice & warranty card attached herewith. Lastly we thrown out the battery and purchased another new amaron battery.

Regards,
Gobinda...

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