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Food Panda Complaints & Reviews

www.foodpanda.in

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Updated: May 18, 2023

Complaints 945

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64

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881

Bad 😕 It seems that Food Panda has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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doing fraud activities and cheated me and forced me to eat the food

order cancellation without informing customer and not refunding money

money not refunded for order cancelled

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blocked account without any reason

blocked my account

Food Panda reviews & complaints page 13

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Address: Mumbai City, Maharashtra, 400092

Website: Www.foodpanda.com

Foodpanda blocked my account without any specific reason and now no response from them. Receiving only system generated mails and messages.

The order was undelivered so i used the coupon again and they are sending the note o[censored]nfair and misuse of coupon which actually is not done.

Company is not willing to unblock my account it feels like. Please help me unblock and resolve my issue.

My foodpanda...

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Address: Gurgaon, Haryana, 122001

Website: Foodpanda

The delivery boy named mohit kumar with phone number : [protected] doesn't even have the etiquette to speak to a customer. This kind of delivery boy you hire in your company. It's a shame for such a big organisation. He spoke to us in a rude manner. Just because of his attitude, i didn't take my order in spite of making advance payment. I am offended with the service and this was the last time with foodpanda.

Order number :...

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Address: Pune, Maharashtra, 411057

On 19 September I was placed order of food on food panda & paid 127.42/- through paytm.
Order cancelled after wait some time due to delay, I got confirmation of cancel.
Till now I didn’t get refund.
For refund I communicated with help desk of foodpanda more than 30 times they only say wait for 7 working days but not give satisfied response or solve the issue. And today I got to know that refund was not initiated. But...

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Address: Mumbai City, Maharashtra, 400055

On 22 september i was placed order of food on food panda & paid 277.20/- through paytm.
Order cancelled after wait some time due to delay, i got confirmation of cancel.
Till now i didn’t get refund.
For refund i communicate with help desk of foodpanda they only say wait for 7 working days but not give satisfied response or solve the issue.
Vikram chavan.
[protected]...

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Address: 560037

Below are the orders for which i have not got the refund yet.

Order code: w8zo-b2oq (Ordered on 18th sept 2018, already been 20 days)
Order code: z5yy-2ie4 (Ordered on 19th sept 2018, already been 21 days)

I kept on following with this issue again and again and i am told to wait for 7-10 days. It's already been more than 20 days and yet i have still not got the refund amount.

I tried to...

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Address: Hyderabad, Andhra Pradesh, 500016

Website: Foodpanda

My money was deducted from my paytm wallet and then my order was cancelled and it's not the first time this has happened to me
Already a few times earlier also the same has happened
I've not got refund since then
This is definitely not acceptable and
I want my refund right now
I'll not hesitate to going to cyber cell
And complaint against the company...

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Address: 600095

Website: www.foodpanda.in

On 08/10/2018 at 12.10pm make an order through ur app and paid through net banking... We didnt receive that order... But ur app gives the details as we received that food.. After that we have call to that restaurant and food panda customer service also... Yet now we didnt get any proper response from ur side.. I need my money back rs.186/-. First i called to ur service one of the executive said wait for 2 hours then u get ur refund... After...

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Foodpanda blocked my account for no reason. I've placed only one order with them, after that they started sending me promotional messages and offers. When i tried to apply this code it shows "you do not have any coupon". So i contacted them via mail and asked them to resolve this issue or please stop sending me messages. They replied that my account is black listed, they didn't mention why they black listed. Its been one week now.
They...

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I have placed an order on sept'18. My order got cancelled, but i don't get refund till the date. I did chatting nearly 10times with food panda service but no proper information from those guys. They said like 7-10 days still. Got irritated with their service, till i don't have any info regarding my refund. Even i get it or not also i don't know, they also not responding properly....

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Address: 122002

They are the worst food delivery app, 1st as after 3 hours when restaurant didn't confirmed the order i cancelled the order, which they suppose to refund the money... Which is now a month and have not received my refund,
Post ordering food they take such a long time to deliver that a person could die with hunger... When we try to connect with customer services person... There is no reply from their end... They will just message a...

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Address: Bangalore, Karnataka, 560100

My wife has ordered some food in Electronic City phase1, Bangalore in food panda. And this guy (‭[protected]‬) delivered the food. This stupid started texting to my wife continuously even after 2 days. When I tried calling, this stupid blocked my numbers..how dare he is to save the ladies number who stays alone at home and text them.
This kind of guys are too dangerous to the society who will try to take advantage of ladies staying...

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Address: New Delhi, Delhi, 110092

Website: www.foodpanda.in

Order code: x9cf-w9ph

I made order on 23rd september and made payment through phonpe though order did not get confirm and cancel by foodpand and money deducted from wallet.

I have tried to connect with chat support but they did not respond and disconnect chat and also sent multiple mails on customer care email though yet to receive response. They are not refunding amount. Can you please help?...

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4 of my orders from foodpanda cancelled in a raw without any reason on 18th of september 2018, now it's been 20 days didn't even initiated the refund for all 4 orders, none of there contact numbers working, the chat person ends the chat window for no reason after a welcome message. They are making money through online without proving service, need refund for all 4 orders...

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Address: New Delhi, Delhi, 110060

Website: www.foodpanda.in

I ordered for food from ur app. Both time, it was not delivered. The chat person was so irresponsible that he stopped chatting and didn't take my complaint. I[censored] can't follow ur commitment, why do u even take orders? Haven't seen such unethical practices anywhere in my life yet. Money is not issue but time and food is imp. Order no. Y0jg-h1ad, m2og-4a07...

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See this order id (U8zt-mkw5) foodpanda this is fifth time he has cheated me i order for the dinner 2 am because of my shift over at 1 am and at that time no restaurant are available for dinner i only expectation are from you guys but this time i was just fed up with the service i sleep hungry every night when ever i order a food from you guys you really # up my patience and for your delivery guys they are so terrible they never pic up the...

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Address: Raigad, Maharashtra, 410210

I have ordered from kfc, through foodpanda nearly 2 hours ago, have paid the amount online, yet have received no response from from app. And this is not the first time that this has happened. The app is useless, and no updates are available. I am still waiting for my order as the restaurant says that the delivery guy has taken the order nearly an hour ago, and i cannot track the order as no information is displayed on the screen.
I...

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Address: Mumbai City, Maharashtra, 400050

Website: Fodd Panda

I had placed order in mumbai through food panda app. Order was shown as delivered money debited from my account but no delivery made. Amt was not refunded even after 3 weeks since complaint made. Its worst company give offers on app but no response no contact number of the app co.
Please assist.

Order date 23 sep

Order code a247-p6vd
Online payment was made.

Location mumbai...

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Website: foodpanda

I have placed a order last week on foodpanda app and i have received confirmation massage that i will receive my order within 37 minutes.
I have waited for three hours and tried to contact customer service for status but not got any update from food panda.
After three hours they cancelled my order without any proper reason.
I thought this is first time so no issue.
Today again i have placed order 1st time they...

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My order f0pc-82h9 was made at 5:09pm on october 7, 2018, is not placed as the executive is not picking up the order.

There was no option to cancel the order either. This is unacceptable. Please at least refund my money. It's a small amount, but what hurts is he total indifference and incompetence.

I tried calling, and all numbers listed were either switched off, or not working! It had been showing that the delivery...

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Address: New Delhi, Delhi, 110059

Hi team,
This is very sad to inform you that one of your delivery boy has picked up my order i. E. From wah ji wah chaap, vikas puri new delhi, but not neither picking my call nor delivered my order.
I also confirmed about my order status from restaurant owner as well. He said my order has already been delivered to him 2-hrs ago but still i don't received.
I am not going to order-from foodpanda any more. But i want to...

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