Food Panda — bad behaviour of supporting staff online at kolkata

31st august 2018
Order id u6dj-swxl
Time for delivery 36 min.
But order arrived after one hour.
My chat with support staff online was shocking.
After prescribed time, i checked for delay in supply. They kept telling lies to me that order picked up, where as i could see on tracking screen that person to pickup order was still about one km away from the restaurant.
When i challenged their statement, they removed the tracking from my screen saying in cod scheme the order tracking is not allowed.
Lies after lies. It was disgusting experience.
Please upgrade staff quality, especially their competency.
This has gone very badly with us.
Regards
Bhootnath