Food Panda Complaints &amp; Reviews

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi,
I ordered pizza on 22 nd november 2017, waited for about 2 hour but not received, called them multiple times but they said wait for 10 min again again but still not received. At last we cancel that order. It was my farewell party felt shame due to food panda service. I need to left office by 7 p. M after a long wait.
For that pizza i had already made payment till today amount is not refunded.

As per your...

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Address: Hyderabad, Andhra Pradesh

Website: Food panda

Hello, i placed a small order on december 03-2017 of rupees 231, from the food panda website from the restaurant ravmchis vindhu. But after few minutes i received a message that...

Hi suresh! We regret to inform that ravmchi's vindhu (Main branch) has declined your order. If paid online, refund will be automatically credited to your account within 4 days. Look forward to serving you soon.
But we didn't receive the...

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Address: Jaipur, Rajasthan, 302018

This is my reference number. The complaint was loged on 23rd novemeber for the refund amouny of 70 rs.. After 10 days i have talked to them on chat twice..[protected]. This is the reference number.. Everytime i get the assurance that money will be credited into paytm wallet very soon.. Yesterday i was being told that i will rcv the money within an hour.. It been more than 18 days i havent rcvd the money...

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Address: Bangalore, Karnataka, 560005

Website: www.foodpanda.in

Hello,
I had place an small order of around 233 rs from online website food panda /empire restaurant-mosque road frazer town, banglore. Minutes after doing the payment i got a text stating that

*dear foodie, unfortunately your order from empire restaurant (Mosque road) has not been confirmed due to restaurant's operational issues at the moment. Don't worry! Panda is here to rescue! You will shortly receive a call to...

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Address: Pune, Maharashtra

Website: Foodpanda

I ordered veg burger from mad momos in pune through food panda app. They sent me non veg burger. When i complained to food panda they asked for photo of the burger and after looking at the photo proceeded to tell me that its a veg burger not non veg. After a time they stopped responding to my complaints. I am attaching the photo of burger not that it will be much help and the conversation. You expect a level of decency but how this matter...

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Address: Pune, Maharashtra, 411057

Website: www.foodpanda.in

Hi all,

This is to inform you that my order was not accepted by the restaurant till morning and i have to sleep empty stomach the whole night. Also, after complaining the same thing multiple time to your executive through chat i have not received the refund nor the compensation of what i faced.

This is not acceptable. Please refund my money and that also is conveyed to chinmay on of your chat representative...

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Address: Pune, Maharashtra, 411061

Website: foodpanda

I had placed an order at foodpanda app with a restaurant called maarkesh.
Initially receive a call from foodpanda after 30 minutes of the order that the delivery will be made within time.

Then i receive a call from the servicr delivery boy named mahesh who had absolutely no sense of language and spoke to me in the most non-respective tone ever heard, seemed to be some local with no sense of behaviour. He called me only...

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Address: Gurgaon, Haryana, 400072

Website: India Consumer Complaints

This is ridiculous service. I had fully paid for an order on food panda at about 11am with birdy's powai. That order was cancelled
I was promised that next order will be fulfilled.
At 11.20 rolls mania i placed an order through a food panda executive. That was cancelled too
Third time when i chatted the order was reopened but on calling the delivery boy saying order is cancelled. This is apalling service. The executive...

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Address: 122015

Website: www.foodpanda.in

My registered email id with food panda is [protected]@gmail.com
I live in delhi and have ordered food from one of the resturants named "the feast box" on 3 november 2017. I was just back from work and really hungry and ordered white sauce pasta and chicken chopsuey but pasta was really bad; now i tried to contact food panda but there was no way to have a telephonic conversation so i opted for live chat option. I had chat with...

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Address: Chandigarh, Punjab, 160003

On 18 oct i have order through food panda in kitchen knight at chandigarh i have payment online 349/ but payment was fail and it was deducted from my account after that i have choose cod option but my money is not refund in my account till now ref no is igacfhqoo9 my name is maahi singh iam living in chandigarh i have receive the dinner on 18 oct 17 through kitchen knight by cash payment but my money is not refund as i have describe above...

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This is regarding the communication issue with food panda. I have ordered food from xxxx restaurant and unfortunately it was not confirmed, and i received the same thru a text msg after 30 mins, where as the delivery time is 45 mins, and till then i have received no info from food panda (I was thinking the rder was confirmed and food delivery is in process). The money was deducted form bank. Though, i didn't receive any text from food panda...

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2 Comments

Address: Jaipur, Rajasthan

Sir i ordered food from food panda and pay the bill by paytm but first thing they took 15-20min for confirmation of my order and then they said restaurant decline the order and the money will come back into your account in 24hr but i don't have money to order again... Please help me i don't have money to order again... I got call from food panda and the mistake they have done is that when every restraint is closed in my locality then why...

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Address: Bangalore, Karnataka, 560066

Website: www.foodpanda.in

I had made an order on food panda app dated 18 oct 2017. Order was made from kakaji's restraunt whitefield bangalore. Food panda delivery guy mixed up the order and when i reported the issue of missing items in my order first time they told restaurant is closed (When i checked with first agent) second time they told that restaurant guy told them that he has sent the item. Further wrote there standard script we are sorry for inconvenience......

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Address: Bangalore, Karnataka, 560037

Hi team,
My name is gnanasekar first time ordered food through food panda mobile app, we ordered 1 family pack sultan's mutton biryani and we are very excited to have food... Perfect time the delivery boy delivered the food and took money rs.647 rupees include taxes then went, we are ready to eat food and before eat this food i hope that it will nice and i rated the experience with order food panda, i gave 4 rating then we taste that...

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Address: Pune, Maharashtra, 411007

Website: foodpanda.in pune

Foodpanda agents are illiterate and truly non english speaking twats... Just act like bots and speak nonsense in broken english. Bloody gaon walas.
I placed order with this unhygenic restaurent called maha rasoi pimple gaurav pune and it was smelling bad... Chicken was tight.
Fp chat has long waitin period and ten they say hotel is closed call next day... Next day chat service not working and there is no other way to contact.br...

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Address: Mumbai City, Maharashtra, 400094

Website: www.foodpanda.in

This is the worst service. I had ordered food from foodpanda on 8 oct 2017 at 9.30 pm. I had paid the bill online in advance. I was given the order no and confirmation of successful order and payment. The order no. Was '"s7xx-k85r". About after 1 hour when i didnt receive my order, i called at the hotel which was going to deliver my order. However the hotel said that they have received no order from foodpanda for me.
There is no customer...

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When rain falls food panda update message on their ordering site and app saying "please note that order delivery might get delayed due to bad weather/traffic conditions" "got it/thanks" and customer clicks on "got it/thanks" and place the order, once restaurant accept the order (Due to rain, there may be more orders and conditions will be bad) after regular time (Let's say restaurant usual delivery time is 1 hour) food panda/customer calls...

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Address: 411021

I have paid for food from punjabi grills restaurant, bavdhan pune on foodpanda app, but because of their app's technical issue my order was not placed, but money got debited from my bank account. Now i am contacting foodpanda through their live chat. I have told my problem to 4 foodpanda customer care agents but everyone need their time to resolve and before resolving my problem everyone left the chat. Is it called customer service. One more...

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