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Food Panda Complaints & Reviews

www.foodpanda.in

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Last updated May 18, 2023

Complaints 945

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64

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881

Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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doing fraud activities and cheated me and forced me to eat the food

order cancellation without informing customer and not refunding money

money not refunded for order cancelled

foodpanda is not refunding my money, tried fool me on chat support

refund of money for orders cancelled by restaurant

Most useful Food Panda reviews

Paid amount for Ola store, but not showing order details

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blocked my account

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Food Panda reviews & complaints page 31

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Address: Mumbai City, Maharashtra

On food panda i ordered a veg roll and the payment was also done by paytm but is order is not delivered. on the page of my order list, the message is shown as 'delivered' but actually it is not.the delivery boy says that it does not come in his area then how the payment is done... the message of required area should be shown before the payment... i want my refund... i hope take my problem under consideration as soon as possible......

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Address: Kolkata, West Bengal, 700059

Food panda cannot be trusted anymore, at least not by me. My order got placed and even the restaurant's confirmation msg was received, but after that no reply, no msg, nothing! I even abused the chat support, but no reply from there also! Now i am assuming that i have been cheated by this super fraud website i'll never use it again! Never!! Plz somebody sue this fraud company run by a bunch of fraudsters!...

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Address: New Delhi, Delhi, 110059

Website: www.foodpanda.in

I have ordered the food last sunday night 09.16.2018 around 11:05 pm which never delivered to me however as per foodpanda app food is delivered.
So we called super fine chicken biryani mr mehboob [protected], [protected], they said food panda delivery guy picked the food, then we called the delivery guy he said he left the job 2 years back.
Something is going wrong here, i would request you to please refund our money back asap....

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Address: 110031

Website: foodpanda

I order 2 food with foodpanda on[protected] & i suddlny comlaint about bad food quality thats totaly garbage & smelly both are & i suddnly contact with foodpanta they not rply me or refuse to chat! M not able to contact with them they send me wrong food unhygenic or unwell food that totaly spoil till now they not responding me!! My number [protected]...

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Address: 411017

Website: Foodpanda.in

I ordered food online at 2:20 pm on 19th sep, got notification that it will be delivered in 30 mins, but i didn't got any call or sms, only getting notification from app that food is delivered. Also i tried contacting their support through chat but no one is responding.
Order i'd - a904-1go4
Now i am unable to contact foodpanda for refund, also did not got food on time....

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Address: Gurgaon, Haryana, 122002

I just ordered a chicken burgr.. Its showing as delivered but i hv nt received nythng.. The chat system never connects, if it does, dey never rply.. I m also waiting for my previous refundb which u guys messed up.. N nw dis.. D c7stomer care number never connects.. I dnt knw wthr dis complaint will wrk or nt..
I want my full money back ryt nw..
Plz look into dis matter, i m totally fed up...

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Address: 400102

I was order absolute chocolate and rider has pick the order and his name is qadri andari and contact no. [protected]... He did not deliver my order and in status it show that order has been delivered and when i was calling him he switch off his cell and i got wait of my money.. Please refund me and take strick action to him.. Kindly revert me.. Waiting for your reply......

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Address: 560068

Website: www.foodpanda.in

I had made 3 orders amounting up to a total of rs. 324.21.

On 14th september, i was given a refund of rs. 157.79 for the foodpanda order #[protected]@1. - which is not the amount of the order (Rs. 176.79).

And i have got no intimation or confirmation about the second transaction - foodpanda order #[protected]@1

It has been almost a week and there is no response from the company also....

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Address: New Delhi, Delhi, 110077

Foodpanda they r running a scam. I ordered chocolate they sent gulab jamun and the delivery person was very rude i have recorded all the conversation. Today i order smthng the status showing delivered i haven't recieved anything even after i had paid the amount. Man they didn't have any customer service no. Very clever. They r not replying on chat aswell i have all the proof nd now m gona file a case against foodpanda... #foodpanda scam.....

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Address: Kolkata, West Bengal

After the cancelation of order my money is not still refunded in my paytm wallet.. today 18/09/2018 i ordered in foodpanda by mistake... so i canceled my order after the payment...a massage came to my mobile that my money will refund within 4 hours.. but still my money not refunded in my wallet ... i am tensed about that...plzzzz slove my problem quickly......

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Address: New Delhi, Delhi, 110014

Website: foodpanda's

Hi,

I had order 1 Chicken Malai Tikka Roll under foodpanda's scheme for RS29..My order was accepted and I paid via Paytm, the restaurant has confirm the order but the delivery guy(Amit Tanwar-[protected]) go to pick up my order. I call him lot of time but he said that hi is on the way but, i called up so many time but same answer given by him, but after few minute his phone was o[censored]nreachable. i check my delivery status in...

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Address: 400708

Website: www.foodpanda.in

Airoli navi mumbai 400708 foodpanda

I ordered food from foodpanda order number u2oi-naty, on the[protected] the food was not delivered.
I want a refund asap.

Order amount 243.
I called the number to track it was not answered, i called 2-3 times on [protected]

Foodpanda is not processing a refund please help.

It is a fraud business with no telephone customer emails are...

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Address: New Delhi, Delhi, 110034

In afternoon I ordered from food panda but I didn't get my orders.
I had already paid for the order, the app shows that delivery boy already delivered it but I didn't get that.
Food panda is doing fraud to the customers, if no strict action is taken against it I will complain furthermore and take legal action also. Food panda is fooling us. Delivery boy also switched off his mobile, His mobile no. Is [protected]
I want...

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Address: 560037

Website: foodpanda.in

Today i. E 18-sep-2018, recently i had ordered some food from my registered mail [protected]@gmail.com but the food was completely leaked inside delivery guy's (Mukeshkumar patil, mob-[protected]) bag when he was about to deliver. The order code is "w3zs-fxeu". So i tried contacting costumer care immediately but no one is responding. Even i tried contacting via chat and mail but no one is responding. Worst costumer service i have ever met....

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201310

I ordered food on foodpanda on Sunday from burger king, greater noida (16/09/2018) and it was showing that food is being prepared so I started waiting.
After waiting for 45 minutes, I again checked the status, it was still on preparation stage.
As per the rules, the food was supposed to get delivered to me in 45 minutes.
So, I opted for help support, but it took a lot of time to start the chat.
So, the only option...

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Address: New Delhi, Delhi

Website: www.foodpanda.com

My reference id is [protected]. I had ordered food on september 4, 2018 and the restaurant has cancelled the order but food panda had already deducted the amount. I was informed that the amoiunt will be refunded within 7 to 10 days but the amount is still not credited in my account.

There is no contact number through which we can solve the issue....

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Address: Mumbai City, Maharashtra, 400064

I had order dessert under foodpanda's scheme for RS19..My order was accepted, money got cut but the delivery guy did not go to pick up my order ..After 4 hours foodpand said they will refund my order...I told them strickly that i dont want RS 19 back but the dessert that i had order since it was their scheme. I felt something fishy about it but stood my ground against their customer care chat...and finally they told me they will issue special...

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Ordered sandwich was not delivered even after 2 hours and they changed the status to delivered. When i contact the shop, they told delivery executive taken it and not responsible for the same. When i contact delivery executive he told he is not even picked the item. It is a terrible experience with chetty's corner.

Response from the owner (Chetty's corner) an hour ago
Dear sir,
When you ordered the food through...

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I placed and order using foodpanda app on 25 august.
The order was never delivered.
Neither i received any information about it.
2 days later i informed the incidence to the foodpanda support.
They cancelled my order, without disclosing any particular reason behind the undelivered order.
Then with quote that the refund will be credited within 7-10 working days the support chat ended.
I have been...

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Address: Pune, Maharashtra, 441028

Website: foodpanda app

I ordered around 1:47 and its 3:00 now.. I have been trying the restaurant from past 1 hr since the number provided in my account seems switched off.. I tried contacting support staff to help me out for the same but staff is just checking my order since half an hour and the responses are like 5-10min delayed.in addition to this, the support personal haven't checked anything till now, just asking me to bear with me.

I have already...

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