HDFC Bank Complaints & Reviews

This refers to a phone call received on the 29 april from one manish malhotra m#[protected] introducing from hdfc life and convinced to buy a life policy classic assure and the moment bond is issued you can avail 100% loan on the fully paid amount after paying 1st instalment.
Later on the 03 may 2016 ms. Pragya batra came into picture calling us several time to convince that the offered scheme is 100% authentic from the m#[protected] and persuaded to us buy the classic assure policy.
Later arun aggarwal came into picture on the 03 may 2016 stating himself as the fund manager and person concern to release and sanction the loan amount against the policy once purchased.
Later amit called on 03 may 2016 from m#[protected] to verify my details for accurate issuance of the said policy.
The policy was duly purchased on the 07 may 2016.
The policy document was duly received on the 19 may 2016.
Later on the 24 may 2016 arohi gupta called from m#[protected] to verify personal details and receipt of the original bond.
Then after 2-3 days we started calling pragya batra and arun aggarwal who took my bank details for the funds transfer which never happened till now and their phones were non responding several sms messages were sent but all in vain and all are intact on my cellphone as an evidence.

A great surprise on the 16 june 2016 at 17:15 hrs we received a call from arun aggarwal to check whether the funds have come to my bank account on the pretext of checking if i have not lodged any complaint of them.

A great planned scam by all the above involved to be fool people just sell the policy and to meet their targets or whatever.
Beware of these kind of people and their acts be it a male or female.

Hi,

I have paid for kurnool municipal corporation.
http://kurnool. Emunicipal. Ap.Gov.In
The amount was debited from my account. But the transaction was not successful. I could still see that the tax is not paid.
I have selected debit card as my payment mode.
Card no:[protected]
Can you please raise a complaint and let me know when the amount will be credited back
Ref no of transcation :[protected]
Account details:[protected], hitec city
Let me know if you need any other details

Hi,

I have booked 2 flight tickets from smartbuy HDFC in January 2016. Due to personal problems I had to cancel my flight tickets. I cancelled it in 2 days advance. As per policy my 2000 INR has to be deducted and the remaining amount should be deposited to my bank account. The smart buy customer care said that they have initiated the transaction. But I am yet to receive any refund ammount . I am following up with customer care daily but there is no update. The customer care number is also not toll free and I am payin more than 50 INR as they are putting my phone on hold. I am yet to receive 6.6K, as my refund ammount but there is no update.


Order ID- [protected]
Order ID- [protected]

Request your help.

Thanks and Regards
Arun

Please explain about my last emi transaction which is closed by merchant full amount reimbursed by merchant and i already paid an emi i want to know where you adjust my access paid amount . I called in your customer care but your executive hold my call for 30 minutes and after that he cut my call.
If You are unable to give a better service then why you committed for this.

I have my as well as my family members saving bank accounts (preferred customer) with HDFC bank since long. Due to pathetic services of Mr. Bhavesh Nikola, HDFC rep assigned to my family members account, two years back I decided to close all my family members bank accounts, but with request from Branch Manager Mr. Jigarbhai Mankad and repeated assurance from Bhavesh Nikola I continued relationship with the bank. But all promises failed and finally in October 2015 I requested to close all my family members accounts. I requested time and again for closing my accounts but efforts were futile. Being CFO of Rajkot Nagarik Sahakari Bank Ltd. I used my banking contacts with HDFC Bank people and they tried to resolve the matter but nothing happened. I got SMS reply Bhavesh Nikola that he will close all my accounts, this never happened so far.
To my surprise now I am seeing all my family members bank accounts status of Preferred Customer is removed and there are one or another charges started debiting in the bank accounts. I called up Branch Manager Mr. Jigar Mankad for that almost one month back. He said he will check the things and come back to me, he too has not tried to contact so far.
Kindly do the needful first to reverse all charges and close all my family members bank accounts at the earliest and oblige.
List of my family members accounts are given hereunder;
1. Yatinbhai Dhirajlal Gandhi Account No.[protected]
2. Sushilaben Dhirajlal Gandhi Account No.[protected]
3. Leena Yatinbhai Gandhi Account No.[protected]
4. Jeet Yatinbhai Gandh Account No. [protected]
5. Mahi Yatinbhai Gandhi Account No. [protected]
6. Yatin Dhirajlal Gandhi - NRE Account No.[protected]

Dear sir,
For your kind information that on[protected], i purchased a draft of rs. 50/- from your bank`s branch at r. S. Puram at coimbatore.

Branch rtgs/ifsc code is hdfc0000269.

I want to bring your kind notice that i have been told by your bank staff (Niranjana and pushpa) that we will not make dd by paying cash payment and they refused to accept cash for making d. D..

I made argument for this too but they forced me to go back and get a cheque for d. D. (My sb account no. Is xxxxx[protected]

Sir, my simple questions is that under which rule bank has denied to accept cash for dd while it was of a very small amount?

As per my knowledge bank can made dd until rs. 49999/- by cash and even more than that amount by providing pan card detail.

If there is any rule of this type by rbi, kindly provide me a copy of that.

If not, then give me a satisfied clarification/answer for it otherwise i reserve my right to take legal action against your bank and concerned staff.

It is small example that how bank staffs are treating to common public.
Regards,
Umashankar

I am the customer of HDFC Bank since last three years. I have experienced very unprofessional services from the bank. Several time they deduct amount from my without giving any proper reason and the most unbearable thing is that customer care executive transfer me to home branch whereas the executives of the branch suggested to contact phone banking.
Recently Rs. 28.75 has deducted thrice from my account and the whole story repeated once again as mentioned earlier. A complete torture.

Dear Sir / Madam,

I have the credit card of HDFC bank ([protected]) and would like to settle the same due to some financial issues. I am following up with the bank continuously, since the last two months and even after continuous follow up bank is continuously misguiding me and lingering the issue unnecessarily. I had approached the HDFC branch in Sector 21 to discuss on the same and the only information received from their end is everything is controlled from back end and nothing is possible from their end and they can’t even share with me the mail id of the customer service. I have sent several mails please find the details for the same given below.

Reference Number of Complaint Mails:
• [protected]
• [protected]
• ESC00006514

More details for your reference:
Credit Card Number: [protected]
Outstanding Amount: 86844.68 (As discussed with customer care as on date:[protected]

Finally yesterday on[protected] I received a call from HDFC Kolkata (Number: [protected]) and the lady called me was continuously forcing me to pay the minimum amount due and asking me to continue paying the interest. When I told her that I would like to settle she told me that it’s not possible now and I need to wait for more than 2 months for the same i.e. again I need to pay the interest unnecessarily. Earlier I had received the call from HDFC regarding the settlement and that time when I asked them for settlement from Gurgaon the person told me that it’s not possible and the same needs to be settled from Kolkata only. But the lady, who called me on 17th Jun told me that the person, who called me earlier, had given me the wrong information (i.e. the same can be settled from Gurgaon also). When I told the lady that from next month onwards I would stop paying the amount she behaved rudely and told me you can do whatever you want. But when I told her that I need to approach the consumer court then she told me that I would talk to the management regarding this and dropped the phone without intimating any timeline.

Kindly take immediate action to settle the same before next month’s bill generation and everything needs to be settled from Gurgaon only. I would also like to terminate the relationship with HDFC immediately.

I am not happy to see this automatic deduction from my account. I have not asked any new service and don't expect a new charge for any such new service while this account has very limited transactions.

I do not understand why HDFC does this and make these deductions. This account is not much in use and now I am expecting another quarter deduction for an account which will cost be 500 INR per year for doing almost nothing.

I have an account in hdfc bank and i have transferred rs 5000/- using imps on 13th jun 2016 at 12.40pm to my uncle's at allahbad bank up. The imps ref number[protected]. Amount debited from a/c but not
Yet credited to recipient. I got message that it timed out and status
Hows in my netbanking as transaction status "your last transaction has been timed out. You will receive your status in your mobile shortly".

Please look into this asap.

Please reply me at qazi. [protected]@gmail.com /[protected]

Thanks

I have an account for almost 9 years in HDFC and still my credit card got rejected.I had provided all the necessary documents asked by the executive but I don't know where it fell short. I didn't received any letter or reason.Really fed up, Very very bad service. customer care services are really bad, half of the time nobody pickup or when attended they are are always like we transferring to that department or this departmentI mean seriously, An employee should know the basic information about a company..Really annoying.. I am even not sure whether I will get any response of my complaint.

I am facing a very serious issue against hdfc bank, As hdfc bank has harassed me in every way.
The bank deduct my amount 687/- twice on 6th of june, 2016, , as total amount debited was 1374/-
I was supposed to use that money for some very important work, but this fraud bank deduct my amount with out any reason.
And when i tried to contact customer care for the same, then the executive suddenly after listening to my complaint, put my call on hold and since 15 mint my call was on hold itself, And since then i am trying to call them but no one is answering the call.
Such a pathetic bank and service, they think that the customer money is for free and they can do anything with our money.
I will not leave them, will take this issue to the higher authority.
I am having all the proof of amount deduction, bank statement screenshot and all.

I will appeal to the high court or will file a PIL against the bank .

I nilay narendrakumar shahhave taken personal loan of rs.200000 from hdfc bank in oct.2014
No:30110873
Repymant mode is ecs (Dated 4th of every month)
As in june bank has issue ecs on 7th june rather on 4th june.
Balance on 4th june:460000
Balance on 7th june:456000 (Ecs has been not cleared becasue my account has been freeze due to transfer of account in anand from vadodara)
Bank has demand rs.633 charges, they have called me many times without respect, they called my wife without respect, they send agencies people to recovery charges and installment. I have mentally harassed.

Kindly reduce charges and give advice to bank people to be respect with others.

Dear sir

This is vidyasagar molathoti from hyderabad, this is to take action on this issue as on sir i never applied for credit card in hdfc bank and also i never submitted any of my kyc to the bank but suddenly your collection executives come and told me that you have credit card in hdfc bank and also they forced to pay money of rs1.20lacs, i was shocked and i never had taken hdfc credit card. When i met the grievance cell department on this regard and they are not at all responding and they are harassing me to pay the entire money. As on sir i am not an infosys employee which you people are saying i am not at all techi guy i am normal pvt employee un necessarily your employees are harassing me and my entire my family is in stress and to tell you sir the mentioned mobile number, email id and address are not pertains to me. And the person who taken the credit card from bank has forged my signature and communication address. This is completely atrocious
And to tell you it is directly affecting my cibil and my job is also in stake i was in a mood that hdfc bank people has some good grievance and people are responsible on their work but here totally reverse is happening

I kindly request sir please look into the matter and tell your people to weak up and resolve the issue on priority

I hope sir you will take necessary action right now and resolve the issue on high importance and please find the upended details which i have raised complaints but still now i have not received any revert from the concern department in hdfc bank.

1) [protected] (Dt 31. Oct.2015) 2): [protected] (Dt 29. Mrach.2016).

• hdfc credit card no:-5337 xxxx xxxx 8352


Thanks and regards:
Molathoti vidyasagar
[protected]
[protected]

I have transferred around 21, 000 from Hdfc to Kvb through Imps transaction on 12/06/2016 for medical emergency. Its is debited from my account but still, It is not credited to my benificary.
Everyday, I am calling to hdfc phone banking and they were raised many complaints and promised me within one day issue will be resolved.
But, its almost five days and i didn't get any proper response from bank. I need to pay money for medical emergency and i am afraid about my money since they were taking so much time to refund money. I am not sure, what is the purpose of doing IMPS?.
Imps Ref no:[protected] Complaint no:BANC[protected]

1. Application for cancellation of diners cluinersb card no[protected]As issued in lieu of all miles card no-[protected]) & issuance of a fresh all miles card free of cost
2. Refund of reward points for new card without my consent
Holder-dipankar choudhury

It is for necessary information & noting by the concerned authority that a representative from hdfc cards division had called on me & appraised on the features benefiting my usages. Now, on receipt of the diners card, i approached for a merchant payment at big bazar, kolkata. But payment was denied, as it came to light that these special types of cards are not acceptable in all edc machines except that of hdfc. May i now place my serious grievances before you why this very important issue was never disclosed by the marketing representative during marketing of product?

Moreover, on receipt of last statement, it further revealed that reward point balance was utilized for issuance of the new card, which too was never highlighted by the marketing representative.

I strongly object to such kind of acts from a bank of high repute & request for urgent cancellation of the diners card, by reissuing free, an all miles visa card as was being used by me. I further request you to ensure that the new card to be totally cost/charge free. I also request you to kindly intervene to see that reward points as used is reverted for the new card, as applied for.

Please treat the matter as most urgent

Dipankar choudhury
Flat-cs-9/3. Phase-i
01st floor
Golf green. Kolkata-700095
Cell-[protected]

Hi,

Im using HDFC Card over a month. I have got internet access too. If i login all my details are updated wrongly including my name, phone number and email id. Because of that im not able to get any SMS alerts for the card i used. how to resolve this. I was not able to update the info through online. All fields are disabled.

Thanks,
Srikanth

Dear sir,
Our complain regarding loan payment from Lucknow HDFC bank staff, request him for un authorized charge way off and collect payments as balance, our loan account no[protected] Pradeep Srivastava,
But he was not given satisfactory answer and see again, please see this matter to solved, otherwise go consumer court against your staff,

Pradeep Srivastava
Lucknow
Loan account[protected]

Respected sir/madam,

I would like to inform you that, i have many time called your customer care toll-free no. [protected] but my call not attended anyone of your customer care center.
I have issued new credit card of your bank side, i used this credit card in any online shopping site and i filled up all required detail related from credit card than at the last transaction failed and after the transaction failed message show on screen "your email id and mobile no. Is not available in our record so please requested contact customer care center" but my email id and mobile no. Is already recorded in our net banking id. So you requested please resolve this issue and after the resolved please revert me my gmail id (Verma. Deepak. [protected]@gmail.com).

For your reference, i have attached a screen shot of error message.

Detail of credit card:
Type card - money back
Holder name - deepak verma
Credit card no - [protected]

Thanks,
Deepak verma
[protected]

I've took hdfc jumbo loan against credit card 2 years before. The amount is 70, 000. Its 36 month tenure, and monthly payment is 2320. I was paying it properly last 2 years. Last month my account balance went down and autopay did not debited the amount (23/may/2016). The bank charged me as following

Payment return fee : 450.00
Autopay returned : 2, 320.99
Autopay thank you : 2, 320.99
Late fee : 500.00
Service tax : 63.00
Jumboloan, int nbr:20, [protected]: 357.90
Jumboloan, prin nb:20, [protected]: 1, 963.09
Cess tax : 2.25

Total : 5, 657.23

Due date 23/jun/2016

2 week before an hdfc representative called for not paying the amount. He told me to pay amount as soon as possible and i said will pay on 3 days after that day. After some time i received call from them regarding same, and it repeated, i cut the subsequent call from them. The next day at 10am i start receiving calls from them, i cut the call and i received approximately 50 call from them that day. Next day about 77 calls. I've amount at my hand but i still not payed the amount, i will be paying on 23/jun/2016 only. From that day to today i've received over 750 call from hdfc bank. They are speaking in a manner that "you should pay some how today, other wise we will continue calling" in small threatening manner but not with the words, in safe language to indicate they are not threatning. When i try to tell something he just keep telling "you should pay some how today" again and again and again.
I receiving calls from following numbers only few listed.
+[protected]
+[protected]
+[protected]
And similar so many numbers. It ring continuously one after another with new phone number using some automated system. Now i'm handling this call using auto reject call feature on my phone. But they call my home landline line number and telling my family that i was not picking the call. Just a second after making one call they call again like nothing happened before. Today i took the call in my phone to tell don't call at home, but no one speaking to me thinking i wont take call as usual. Just after that they called my home telling i didn't picked the call. If i would answer their call i need to sit all day for them. They are doing intentionally just want to irritate us to make payment. I never knew about this kind of new generation banking going around us, before paying the amount i would like to know whats going on since i've a revised fine+return amount with due date on 23/jun/2016.