HDFC Bank Complaints & Reviews

I am not sure whether you people are right for my below concern. If not, please point me in right direction.


I am Arvind Kushwaha selected your bank for personal loan 15days ago but I was not aware that I have to face lot of issues from starting. It has almost two weeks but have not loan disbursement or rejection even after completing the all formalities as per asking by your bank employee.

Regretfully my loan ref no[protected]Arvind Kushwaha) is still under process, however as per your bank they told me that your loan has been approved and you have to give us four cheques and sign the loan agreement, which I have already done.

Today I called in your customer care and I was surprised that my loan application has been not approved. It is very strange how mis-communicate or wrong information was shared by bank employee and take the cheques without loan sanctions and sign the loan agreement.

As per bank employee my loan amount 2.54 lacs has been approved with 13.49 percent

Regarding for the same I had even called and spoke to the sales manager Naveen Rai ([protected]) with no positive outcome as he told me that we have lot of customer to respond and ask me to wait. After that did not get any call from their side(Even he was rude on phone)

I am very very surprised with this kind of service from any bank . This is the worst service provided ever by any bank I have worked with. Please do the needful to take strong action against the staff for major miscommunication and doing fraudulent activities otherwise I will be compelled to go for legal proceedings if no action is taken against this now


Regards,
Arvind kushwaha
M-[protected]

This is to convey you, that I have a Salary Advantage A/C with your bank having A/C no-[protected], one of the terms for opening this A/C during working in a previous company was it would be a zero balance savings A/C, which means it would be not required to maintain any minimum balance for this A/C.
But HDFC bank is deffering from the earlier terms and coditions.
Once I left my previous company(Genpact), there was no transaction to this A/C, So HDFC could have made my A/C dormant., but it didn't do so.
Instead it started intimating me to maintain minimum balance.
After that it is continuously debiting Rs.687 as non maintenance charge every month to my A/C.
This is a complete viloence of trust and guideline policy of the company.
How could be it possibe to deduct non maintenance charge from a zero balance A/C.
I don't want to continue with this A/C any more, kindly cancel my A/C

Name-Arijit Samaddar
A/C no-[protected]
Previous company worked-Genpact

Hello

I'm getting call from Unsolicited tele-sales calls saying they are calling from HDFC Bank asking for personal loans, credit cards, etc.

They are not calling from 1800xxxx OR 120xxxx etc number. It is a proper number like ([protected], [protected], etc) and they are clearly saying they are call from "HDFC Bank".
It is becoming worst everyday that I'm getting 5 calls in a day.

Could you please take care of this help me to come out is this OR help me to take action against the respective tele-callers or HDFC Bank.

I live in Chennai and my mobile number is [protected]. Thanks

I have made MF investments in SBI Blue chip and ICICI Prudential value discovery funds through HDFC, Mohammadbwadi Branch -Pune on June 13th, 2016. I have been chasing for my Statement of Account for past 10 days but the answer is same " will be resolved today". I have been confirmed several times that your units have been generated with June 14th NAV, but the HDFC representative is not making any attempt to get me the Statement and most of the times he does not respond to calls and my multiple visits to the branch are not fetching any result. Getting a feeling they are not concerned about customer service but only their brokerage and individual commission. The most shocking statement came today after 10 days of my investment that Transfer Agent has informed that they have not received my subscription cheque. Hoping someone in HDFC security ( ARN 0005/ EUIN : E118171) will read this complaint and come forward to help me.

To,

Consumer Court

Sub: Misguided info provided by customer support regarding HDFC Credit Card payment (last 4 digit of my credit card: 0556)

This is regarding the credit card payment for the outstanding amount. In December 2015, I wanted to settle down all the outstanding amount but the customer support asked first to pay the minimum due amount and then requested reversal would be done. Later on, I observed no reversal was made. Even without intimating me, my card had/has facility o[censored]sing over limit amount which caused over limit charge. I complained about this as well and asked quit the over limit facility but nothing was done in this regard.

They keep on levying the over limit charge, late payment charge and financial charge so far. I tried to settle this thing many time but there was no proper resolution provided as they were making huge money due to this charges.

Whenever, I got my credit card bill statement I tried to settle first and then make the payment. Sometime, it caused making payment lately but that was due to their mishandling. Even for this late payment, they levied late payment charge many times. I kept on paying the "minimum due amount" so far as I thought on day it would be settled and I will pay the remaining amount. But it never happened and they are not ready to provide the proper resolution.

Finally, I stopped (this month) making the payment until they provide the vital resolution on this.

I got a call today morning (Jun 23, 2016) from HDFC credit card customer support and the guy is asking the same thing to make the payment "minimum due amount" first. He is not even considering my request for reversal. He was also THREATING me for the consequence and asking my current stay details in HARSH way.

I am looking forward to get the reversal of late payment charge, over limit charge and financial charge levied in last six months as it was happened due to their misguided info and mishandling. I am ready to pay the remaining amount.

I am looking forward Consumer Court kind consideration to settle this.

A total sum of 862.50 has been deducted on June 20, 2016. I dont why?

I didnt do any transactions recently. What is the case if I have not checked my statement. HDFC is not providing any security to their Accout Holders.

Please HDFC respond back ASAP and we are not at all expecting this from You.

and we request you to provide a prior notice to us before doing this scrap.

THE MANAGER
HDFC BANK
CREDIT CARD DIVISION


Dear Sir,
This is to inform you that I was using HDFC platinum card since last couple of years & recently I am holding & had been using Regalia card which was suddenly upgraded by my banker without my consent almost a year back & this card was directly couriered to my residence .
After asking the then personal banker Mr Subhasis whom I used to interact often stated that since I am a valued customer of Hdfc this regalia is issued as an upgradation in place of my platinum card i was using & this is a lifetime free card which will not attract any annual fee with more limit.
After that I started using this regalia card & suddenly my banker got changed from Mr subhasis to Ms Bisakha & of & on she kept contacting me for various investment in hdfc bank.
All on a sudden i received a statement stating a due of rs 2682 against my regalia card is pending & when I called up my personal banker Ms Bisakha she replied that it will take a months time & will be waved off as she had already mailed to the bank for waving off.
But since last 3 months I am still under impression that it will be reversed .
Now my present banker is Mr Avijit De & he confirmed me that this card is not a free card & an annual fee of rs 2682/= have to be paid against the statement.But I am really astonished to hear from a banker the then Mr Subhasis of HDfC bank to give me a misguiding statement and upgrade a card without my consent stating false commitment to a customer saying free card with no annual charge & now I am getting statement against that card.
Therefore in view of the above I hereby request you to resolve this issue immediately & settle my card issue with priority & not to send any further statement to me showing outstanding against the card & wave off the amount or downgrade the card to enable me to use further .
Thanx & Regards
Goutam lall Seal
Kolkata

I would like to mention here that i am very disappointed with the kind of delayed and carefree service provided at this branch.Totally unprofessional .Doesn't care about commitment made and honouring time frame to execute the promised task.Only after i was promised about my HUF account that would be ready in 3 days i went ahead and opened it to start trading by transfering a substantial amount but guess what it wasn't done as promised and i had to lose approx.60K in one day for losing out on my trade which i could have made otherwise.False promises and lies all the time esp in the name of the Manager who doesnt even care. Very laid back attitude. I dont know its the branch manager who is not trained well, who cant make sure its customer's are satisfied or its the personal banker they gave me is not upto the mark with her services and commitment. overall, a total failure on their part. i would like to say here that i am moving my account out of this incompetent branch and inform others to beware of receiving the worst customer service and satisfaction from this branch.

HDFC BANK has charged 4862 INR amount on my saving accounts at once for nothing. I need my 4862 INR credit in my account. I was getting statements on 0 INR balance. Which are those charges that can't be specified in statement?

In 2013, HDFC bank has adjust my travel reimbursement bill though my PF credit without my permission. When in 2014, I have applied for PF amount. it was already being withdrew from HDFC bank to settle my reimbursement bills.

It is not new to me that HDFC bank has unfair policies for employees and customers. but, I am victim again. I would request you to look into this matter.

Screenshot attached. Closing Balance is 4863 INR. But, I can't withdraw it.

Thanks

It has been 3 months I am unable to pay my credit card bill however I am trying to pay it ASAP, Intead of taking legal action HDFC bank Recovery Agent Bharat keep calling me again And again, Coming at my home and harrasing my family and me shouting on us on regular Basis, my Family and I suffering from financial crises as my Father got Expired recently because of chronic deasease there is too much load of hospitals and medications bill on...

This is harassment that I have to retype this issue...

Regarding charges of 5.75 on 21st June for Imps in my customer Id 5089771.
This is completely wrong as I have never done any IMPS and made a clear choice of doing NEFT, this is not ethical by Hdfc bank. I will have to close my account report this error to RBI if HDFC charges wrongly and unethical like this.
RBS bank is converting its salary account and giving us option to convert our salary accounts to hdfc and Standard chartered bank..
i will make your i advice my friends not to open or keep relation with hdfc bank which is a fraud


How can HDFC BANK convert my NEFT TRANSACTION to IMPS and without my approval charge for it., ..
i am disappointed (with my other banks like indusind bank and IDBI bank offering me free fund transfer option) why should I not close my account with HDFC BANK..This is a fraud bank. And leave no chance to behave unethically...

If you do not resolve this within 2 days...
I will see this as a fraud not accepted and resolved by HDFC and close my 10 years old account with HDFC;

AMIT
[protected]

Online payment has be done on 16/06/16 to my policy 16910037 nearly 11 55.am but money is deducted from account while taking receipt it is showing payment is not made. The account number to through payment made is[protected] .The Ecs the policy is connected stop to Chang the account number .
please do the needfully as soon as possibly
thanking you

I had got a call for car loan after I applied for the loan through the website. i was told that the bank does not offer a 7 years car loan. Due to this, I had to go to SBI to take a loan. Today when I went to the branch, I was told that the bank provides a 7 year car loan. It is extremely wrong on the employees part, i was forced to go to SBI. Please get back if such a loan can be refinanced. no. [protected]

I have been a loyal HDFC customer but due to recent event I have decided to close my associations with HDFC. I have been looted by HDFC credit card regalia and have been debited 2875 rs without my knowledge as renewal fees.I was upgraded to this card and they confirmed there wont be any renewal fee. Last year they did not deduct any fees and this year without my knowledge i can see the money deducted.I condemn this practice and this is cheating the cutomers. Can you look into this urgently?

Could you please help us as earlier we have already paying our bills on time but after some time we have lost our card and we don't have any idea who has made transaction by it. Bank has sending me continuously emails and calling me also. And on every call i explained that i am not using this card please block it no action was taken against it but they are just adding the late charge+ tax and all and send me email with increased amount every time. Now they make my amount to 42, 000 which i haven't used so why should i pay. I also don't want to cheat i am using other bank credit cards also and paying their bills on time then why i didn't do for that. Do the needful and try to restrict them to send me such type of email and calls.

I am using a credit card of HDFC bank. For the past 3 months they are charging me more as minimum payment.
Twice on complain, they reversed the late fee and overlimit fee.
Still somehow they have increased the minimum pay so as to make me pay more.
I am tired of calling them. The customer care people hung up the call twice without resolving the issue

Sir,
Recently i have opened a Demat account to trade in some securities. since i am very much new to this so i was continuously trying to understand this day after day.
It had not been more than ten days of my learning and your team members called me n number of times for the activation of various number of services amounting 1750 inr 599 inr and soo on..
Mr. Ankur Singh from your side had called me and in spite of my denial to activate the sms service, he convinced me with his own tactics for activation of the service which they people are really good at.
before i could i have completely understand what this service is all about and though i denied at once and twice that i don't need this service, how dare Mr. Ankur Singh compelled me and explained me about the activation of that service ? Does he want to exploit the innocent customer ?.
I called and registered a complaint about my refund of the amount and my complaint number is 264788.
In spite of such complaint they didn't take any appropriate action yet except their continuous rotten statements " we can not refund the amount", and moreover Mr. Ankur called me to replay my first call recording.Ii am amazed to see i was only able to hear Mr. Ankur's voice not mine and i assure you that if you listen the recording you will find me twice denying for activation of that service.
My trading account number is 2797277
Name Krish Hans
C 6DI9274598
amount deducted 2022 INR
I humbly request you to refund the deducted amount as soon as possible else close my HDFC trading, saving and demat account right away. I cant bear such deduction that too unnecessarily.

krish hans

Thankfully i dont have any credit card of hdfc on my name.

One lady is continuously calling me and all my contacts and tarnishing my public image for want of contact details of my brother, which are already available with them and i too have provided the same to them.

My agony is why should that lady contact all my contacts and tarnish my image as i donot have any financial relationship with hdfc bank.

I want to file a case in consumer court for un necessary harasment and tarnishing my image.

Does the bank own any responsibilty of such mis-conduct. Why at first place you should give credit cards to complete your targets and then harass the entire circle.

My Name is Sreekanth I have applied for Credit card from Hdfc exactly 11Month back but it was disapproved with some reasons.

We believe that you deserve to have a hassle-free banking experience with HDFC Bank. Therefore, to ensure that you are aware of your Credit Card application status, we have introduced a simple process to track the progress of your application.
Application Reference Number
[protected]S3
Status
DISAPPROVED
Remarks
DISAPPROVAL OF THE CREDIT CARD APPLICATION DOES NOT REFLECT IN ANYWAY ON YOUR CREDIT STANDING OR YOUR FINANCIAL STABILITY.

After so many email follow up with the customer care department i got to know that there was calculation error in the attached paylips. If so they could have recheck the documents because error was happen from my company accounts team there was deduction of 6000/- for which they have dedcuted amount and not shown in deduction tabel. that was an calculation error. for which HDFC bank services has placed me some black listed in some common bank portal where every bank check before issueing and loans or credit cards, because of this issue i am not able to apply and personal loans or credit cards with HDFC or other banks.

But still i am following up customer care people keep on sending emails that we can not process your credit card where as i am not requesting them to process i am just requesting them to recheck the documents or re-verify with my company about the error happen, My company it ready to submit any documents for the error.

Hello Team, I have escalated an issue in regards to one of the HDFC employee Mr. Sourabh Srivastav who was very arrogant, rude, unprofessional, impolite, uncultured, uncivilized and very arrogant while talking to me. I have escalated the issue to the Principal Nodal officer however it seems that he's hatching eggs over it. The reference number is [protected]. I have also mailed the issue to Parag Rao, Aditya Puri etc. Nobody has cared to contact me. Mr O.P Raghavan told me today that somebody from the Snr.Mgmt will contact me. Nobody cared to contact? What kind of business/bank you are guys are running. Dont you guys care for the customers? No wonder Mr. Sourabh Srivastav said what will happen you escalate to MD, CEO etc. Nothing will happen.