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HDFC ERGO General Insurance Complaints & Reviews

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1.8
Updated: Dec 6, 2024
Complaints 182
Resolved
64
Unresolved
118
So far, so good. HDFC ERGO General Insurance is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope HDFC ERGO General Insurance will keep up the work and continue to help more customers with their concerns even better 🤝
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Wrong amount debited against health policy renewal.

HDFC ERGO General Insurance reviews & complaints page 2

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S
saravanamrf
May 19, 2023
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Service and mis_handling of insurance

Address: karur

Totally disappointed with the service which has been provided by your policy and service provided by your team.
I have received the crash photo through the support team by mail .But actual photo uploaded against my claim C[protected] having someone vehicle combination.Regarding this I have asked surveyor and support team received with different answers.
The person Who has confirmed and uploaded the photo online about the damaged...
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A
Amodram
from Gorakhpur, Uttar Pradesh
Apr 28, 2023
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Hegic credit shld policy

I've been charged with certain fraud amount on my credit card for this policy without my knowledge and consent.
The credit Card customer support provided me 28605319 policy number, about the amount is generated.
This is completely a fraud amount, i never opted this policy. This policy is definitely imposed by the bank. Provide me the KYC paper for this policy inposed on my card ....
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P
Pravat MOHANTY
Apr 13, 2023
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I m complaining about my car insurance

Address: Vapi, Gujrat

Sir I had purchased online portal 4 wheeler insurance policy on 15th jan'23 in this company, at that time online verified my vehicle with vdo and images in every angles, they had not highlight any objection and gave me one year insurance and also third party cerificate, but now when I had send my vehicle for claim insurance because my car had damaged front burnet and wind screen, their agent mr Umang had came and verify my car at showroom...
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M
mohanty.pravat02@gmail.com
Apr 13, 2023
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I'm complaining about my insurance claim has not approved

Address: Vapi, Gujrat

Sir I had purchased a four wheeler insurance policy from this company through online portal after online video and images verified, as per add photo but niw i had claim insurance benifit after accident my car, but this organization had not gave approval, they had told that it was not new, all r old, if my damages were old they how can gave pass policy withot any complain( in which I gad purchase that policy after expired my previous policy...
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M
miteshmodi51
from vasai, Maharashtra
Mar 10, 2023
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Fraud policy given to me

I have been provided a fraud policy and the complaint has been made to manickpur and FIR is also lodged so need your help with this...
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M
manoj babele
from Kareli, Madhya Pradesh
Mar 7, 2023
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Resignation Agent code-ADI89180811 PAN ARCPB8842L

Dear Sir/Madam

I am manoj kumar babele My HDFC ERGO advisor code is ADI89180811 and my PAN no is ARCPB8842L . i resign my advisor post so plz close my code as soon as possible.
Thanks...
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P
Parthtrivedi2000@gmail.com
Feb 26, 2023
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Pan Card

Address: Mumbai

I request you to please remove my all hdfc code from PAN IRDA
Pan no. BBKPT8197H
Codes: HCG[protected], , , & ADI89213856...
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S
sandesh blore
from Bengaluru, Karnataka
Feb 24, 2023
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: RE:'Service ID=064-544-499' Fw: [EXT]refund amount

Address: MG ROAD BANGALORE

Kindly Help to Initiate for the Refund.
Policy number :[protected]
Client Name : SURANA ENSEMBLE PRIVATE LIMITED
Cheque Amount Collected RS 90698/-
Actual Premium as per the Policy Issued Rs 88677/-
Balance Rs 2021/- as to Refund.

Kindly Help to Initiate for the Refund.
WASTE COMPANY NO REPLY
Dilip V (Executive - Bancassurance)
to: "Ujwala.[protected]@hdfcergo.com"...
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R
Rohhit Dhinggra
from Noida, Uttar Pradesh
Feb 10, 2023
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Claim not settled even after waiting 48 hrs

Address: Manipal hospital gurgaon

Most horrible medical insurance company, said it's cashless police and even after 48 hrs still pending 12 calls to customer care but no response

Really frustrated...
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R
RohitSh007
from Kolkata, West Bengal
Feb 10, 2023
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Claim Denied and Pathetic Customer Service

I have had a pathetic experience with this Company.
My mother was admitted for the ailment called "Urinary Tract Infection" or UTI and is still being diagnosed for the same. The denial was based on the USG test report stating "Uterine fibroid and was managed surgically with hysterectomy" for which she was neither admitted nor is being currently diagnosed.

I think these guys are sitting there just to reject and deny...
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M
Mehrahul
Jan 26, 2023
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Claim Rejection by HDFC Ergo

My Health Insurance claim rejected by the HDFC Ergo without any details provided for rejection.

I am following with the Customer care team and Greviance cell but No revert received.

Two month passed now. I am totaly frustrates now.

I did not expect this kind of service with HDFC Ergo. I paid all my premiums on time. Dont know when I need for claim then its rejected with no reason.

My...
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A
ashutosh.kumar6071
from Mamit, Mizoram
Jan 9, 2023
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Service

सेवा मे,
श्रीमान एचडीएफ़सी एगरों इन्शुरेंस / मारुति सुज़ुकी एजन्सि
विषय – मेरे गाड़ी के इन्शुरेंस क्लैम मे लेट होने के कारण हुए परेशानी ।
श्रीमान,
मैंने बुधवार...
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S
sweetesh
from Dombivli, Maharashtra
Dec 4, 2022
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Un link PAN CARD with HDFC ERGO

Address: HDFC ERGO General Insurance Company Ltd. 1st Floor, HDFC House, Backbay Reclamation, H. T. Parekh Marg, Churchgate, Mumbai - 400020.

Requesting De link my pan card from from the organization .

Name :- Sweetesh Achrekar

Pan No:- BDLPA3182J

Insurer Type :- HDFC ERGO GENERAL INSURANCE

Agency Code :[protected]

DOA :- 1 april 2015...
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H
Harry Pal Singh
Nov 28, 2022
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Spammergo

Dear sir,
Despite repeated complaints I am being subjected to daily spamming by HDFC Ergo to avail their Insurance Plans.
I am clear that this company is nothing but a cheap company which thrives on cheap actions....
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R
Rahulrage
Nov 25, 2022
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Denying me insurance claim No: 30552239

Claim No: 30552239
HDFC ERGO MEDIASSIST

This is regarding corporate group policy.
This insurance company are denying me medical bill of my 1 year old son who suffered seizure and fever recently.
Bill amount is Rs. 18, 869.00/-.

Inspite of submitting all necessary documents, they are sending me reminders to submit bills again and again.

I have submitted Bill, Receipt, Bill...
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A
Ankur m bijapur
from Bengaluru, Karnataka
Oct 20, 2022
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Sudden debit of an amount from my bank account

Address: Address No 56, Sai Arcade, DB Halli, Sarjapur Ring Road Marathahalli Bengaluru - 560103

Hi,

The HDFC bank have debited an amount of 874.27 from my account under the title of depository charges without any prior notice and nor was there any message or email sent after the debit of amount, and clearly i haven't used my demat account for any transactions, hence it makes no sense for the bank to debit the amount, requesting and looking forward for help from consumer forum....
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C
Chandanhn29
Oct 12, 2022
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Not settling health claims even after 10 days of followup

I have applied for a claim refund on 03.10.2022 and have sent all the relevant documents to the health claims dept and have followed up multiple times. But, your claims team is least bothered to respond or process the claim even after 10 days.

Could you please do the needful? Below is the service ID and policy detailsService ID=[protected]' [EXT]HDFC ERGO Policy_[protected]_Health Checkup claim and interaction reference...
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T
Tarachandc
from Bengaluru, Karnataka
Aug 21, 2022
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HDFC Bank False offus emi charges

Address: Bengaluru

1. My credit card is showing a charge: Offus EMI, From April 2022 statement onwards.

The charges are as follows:
17/04/2022
Description: OFFUS EMI, PROCNG FEE, xxxxxxxxxx0798 (Ref# 09999999980417004253925) 199.00

18/04/2022
Description: OFFUS EMI, PRIN NB:01, xxxxxxxxxx0798 (Ref# 09999999980418003551327) 5363.75

18/04/2022
Description: OFFUS EMI, INT NBR:01, xxxxxxxxxx0798...
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A
Apupal22
from Suri, West Bengal
Aug 5, 2022
Aug 6, 2022
This thread was updated on Aug 6, 2022
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Remove my pan in Irda portal

Address: Birbhum

Respected sir/ma'am
My name is APU PAL, my pan card number is- CYEPP6330G, Please remove my pan number in irda portal, it's very very urgent for me.....
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M
Md Nooman
from Delhi, Delhi
Jul 21, 2022
Oct 1, 2022
This thread was updated on Oct 1, 2022
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Health insurance and motor insurance

Address: Pune

HDFC Ergo -is fraud company ?

Email sent to HDFC ergo on 23rd June
———————&ac...⇄
Dear HDFC ERGO Team,

It is very disappointing to experience such an unprofessional response from a reputed organisation like HDFC.

I am having my health insurance and car insurance policies with HDFC ergo also we share our company’s...
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