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HDFC ERGO General Insurance Complaints & Reviews

www.hdfcergo.com

1.8

Updated: Dec 6, 2024

Complaints 182

Resolved

64

Unresolved

118

So far, so good. HDFC ERGO General Insurance is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope HDFC ERGO General Insurance will keep up the work and continue to help more customers with their concerns even better 🤝

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Issue in settling the claim benefit as per Pay as You Drive Addon Cover

Deactivate my agency code on irda portal

Remove my PAN from IRDA portal

Most useful reviews

Medical Insurance prenumbered receipt I have a medical insurance. The insurance company (HDFC) and the third party involved (Med

insurance company denied the claim of policy

Re: No claim bonus scam

Medical Insurance prenumbered receipt I have a medical insurance. The insurance company (HDFC) and the third party involved (Med

Medical Insurance prenumbered receipt I have a medical insurance. The insurance company (HDFC) and the third party involved (Med

Featured stories

Wrong amount debited against health policy renewal.

HDFC ERGO General Insurance reviews & complaints page 3

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Hi Sir,
I have a complain against HDFC ERGO General Insurance my two wheeler bike got accident on[protected] and i have delivered the bike in Honda showroom to repaired and showroom already done procedure for insurance claim on[protected] where till now HDFC ERGO has not given the approval for repairing the accidental bike. continually doing follow-up with surveyor Mrs. Dipanwita Paul Sarkar from HDFC ERGO claim no. is C[protected]....

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Address: Nagpur

Worst service I ever seen in my life, we already given intimation n start procedures of claim. From last ३ days still no approval given by hdfc only query generting froast 3 days, my mom meet an accident and thigh bone breaks is it her problm. Still this hdfc people not ready to give accident approval to hospital worst hopeless service...

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Address: mahuva

I am just fed up of this unnecessary calls from HDFC Ergo General insurance.
Please instruct them to Do Not Disturb me again and again.

They called me 7 time everyday.

Please help me out...

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Address: Gita Press Road, Diwan Dayaram, Gkp

Website: hdfcergo.com

My Name is Govind Prasad Agrawal and my contact no. [protected]. I had met an accident 10-12 days before. And the company gives me 12000 estimate for this. And around 50% bear by me. After all the Surveyor Ashwani ji gives only 2900/- value of parts of which 1450/-. bear by him. I had to pay 4600/- . Then why I take insurance I am capable to pay full cost and may be company is not capable. I want resurvey of my scooty or refund of my insurance...

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I have applied for reimbursement of the health coupon of Rs 3000/- following all the guidelines and submitted all the documents on the same. Still haven't recieved any appropriate response, rather I have been recieving the BOT responses. Please assist on the same.

This is wrong after following each procedure, Reaching out to all the cashless centres only to know you dont have tie up anymore but still those diagnostic centres...

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Address: Pune,India

I hold Policy I hold this policy#[protected] 000 with HDFC ERGO. I have registered 3 Claims with the policy and They are asking me different type of documents. I have submitted documents still they ask for the same document again and again. I do not understand their query and there is no human I can talk to in the regard.

I have submitted all documents I received from hospital they still ask the same document again...

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Address: Banashankari 2nd Stage, Bangalore

False report by HDFC Ergo on vehicle inspection.

I cancelled my request for insurance with your agent as the team was lethargic in responding and failed to arrange for
inspection in 5 days.

"We wish to inform you that the inspection of your vehicle MAHINDRA. XUV 300 W8 (O) PETROL with Reg. No. KA-51-xx-xxxx was done
on 05/04/2022 by our surveyor. We regret to convey that we would not be able to...

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Hdfc ergo is denying the final approval bill at the last moment for no reason. Unnecessary harrasing the senior citizens. Creating confusion for no use. Please take strict action against the company....

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Address: IBM India, Orion Building, Gacchibowli

Medical Insurance — prenumbered receipt
I have a medical insurance. The insurance company (HDFC) and the third party involved (Mediassit India TPA Pvt. Ltd.) are rejecting the medical bills saying that those are pre number even though they have doctor signature and stamp...

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Hi Sir/Madam,
Myself pavithra. I am having a health insurance policy in HDFC ERGO and I suppose to renewal it last month. But I told many times to cancel this policy. Still I am receiving payment reminder message again and again for my mail as well as by SMS. I am getting heritated day by day by receiving this message. Please stop receiving this msg again and again. Below is the link which I am getting again and again to make payment...

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Address: Koparkhairne

Dear Respected Sirs,

With reference to Grievance for Registration No:PRSEC/E/2021/32756, And IRDA Token Number --[protected] and below email communication, IRDA not yet took action against HDFC ERGO for issuing insurance policy with incomplete proposal form and without doing KYC. For more details please refer attachments as follow documents:-

1. Attch 3 HDFC EGRO complaints-data-format
2. Attch 1 9th...

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Hi Team,
I am using multiple services of HDFC and a loyal customer of HDFC having my vehicle, health insurance, fastag and Saving accounts of me and my family with HDFC.
I met with an accident and claimed my car insurance but HDFC surveyor is unnecessary arguing and misbehaving me. He is providing all invalid points and not giving any logical justification for not covering all the damages. I never expected such harassment...

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Address: 1st floor,hdfc house,backbay reclamation ,h.t parekh marg, churchgate,mumbai-400020

We made a payment of rs.17198 to hdfc ergo on date[protected] and amt also deducted from axis bank. but it is neither credited in hdfc ergo nor it is returned to my a/c .after the payment, i got the transaction confirmation msg also. please look into the matter and do the needful....

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I have Insurance from HDFC ERGO, as per my policy I am entitled for Rs.5000 reimbursement for preventive health check up.

I completed the same but I am following with company to reimburse the amount to me.

I have sent many emails and correspondence to get the reimbursement but still I am not receiving any response from the team.

kindly take necessary action

yours faithfully br...

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Address: 302 CONCORD APARTMENT . 7/90 SWAROOP NAGAR . KNAPUR

I, mohini upadhyay is having health insurance p0licy.
Policy no aa[protected]
i sumitted the settlement of expences made on sergery. Part payment was settled at hospital, part is left. I submitted the whole document at hdfc ergo office mall road kanpur on 20/02 2021. They kept paper pending, no reply and returned paper after 9 months

also i got the policy renewed for 2021-22, but hard copy not yet receive, in...

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Address: 903,Emral isle, royal palms aarey colony goregaon east mumbai 67

This is the complaint regarding My four wheeler car Maruti Suzuki Swift MH47AN8795.

I bought insurance from HDFC Ergo in Jan'21 and they committed to give best service in all terms of damage of my vehicle.

in June or July'21 my vehicle got damaged (Bonnet damage) due to natural cause heavy wind a brick fallen on bonnet of vehicle and i was not available in my working town Mumbai due to pandemic and lockdown situation...

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Hi,

Lady patient around 60 years complaint for abdomen pain was hospitalized and treated in Hyderabad for which bill amount was more than 5, 00, 000/- INR for which we applied for refund against HDFC ergo top-up insurance whose prerequisite was 3, 00, 000 deductable, now we after submitting every single document we are claiming for that 2, 00, 000 request is being rejected stating insurer did not informed about disease at...

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I took a health insurance (policy no[protected] for my mom on credit card emi. A few days back when I checked the status of the policy it was inactive. The customer care told me that, there was new RBI regulation and auto debiting EMI has been stopped and due to no paying the emi the policy has been stopped and I have to take a new policy.

I asked them why they haven't informed me. Then they also told me that they...

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Hello

Sir/Mam

Claim No. RR-PA[protected]

it is already too much time and there, s still no update in claim and also no one come or call for survey, and also you have reach your own 21 days wait time so, It, s totally ridiculas that such big company hdfc ergo is working so slow and not update things on time, and even you did, nt even call or contact me.
I kindly request you that please do,...

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Address: z85 a u/g/F Floor front side uttam nagar west delhi 59

Dear Sir

Myself Satyendra Singh, One of My friend Late Nahid Islam, She finance on 02/02/2018 a car from Maruti through HDFC Auto car Loan ( Loan Account no.[protected] Also Note HDFC ERGO Finance has given Cover secure Policy No. [protected] all detail has been done from (Prayagraj) Allahabad home town.

In the month of April She lost her life due to Covid-19 on dated 19/04/2021. after that we applied for...

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