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HDFC ERGO General Insurance Complaints & Reviews

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Updated: Dec 6, 2024

Complaints 182

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64

Unresolved

118

So far, so good. HDFC ERGO General Insurance is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope HDFC ERGO General Insurance will keep up the work and continue to help more customers with their concerns even better 🤝

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Issue in settling the claim benefit as per Pay as You Drive Addon Cover

Deactivate my agency code on irda portal

Remove my PAN from IRDA portal

Most useful reviews

Medical Insurance prenumbered receipt I have a medical insurance. The insurance company (HDFC) and the third party involved (Med

insurance company denied the claim of policy

Re: No claim bonus scam

Medical Insurance prenumbered receipt I have a medical insurance. The insurance company (HDFC) and the third party involved (Med

Medical Insurance prenumbered receipt I have a medical insurance. The insurance company (HDFC) and the third party involved (Med

Featured stories

Wrong amount debited against health policy renewal.

HDFC ERGO General Insurance reviews & complaints page 6

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Address: Delhi

Respected sir,

I would like to inform you that i have taken a health policy for my wife in last September that is September 2020 for only one year.
Policy no is [protected] ( HEALTH)
Expiry Date: 29-sep-2021.
I have also sent a email for cancellation of this policy on 04/09/2020 but nobody gave the response of my mail. And nobody is receiving the call when i was calling to customer care no that’s...

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Address: Delhi

Dear sir,

On 15 september 2020 our car hyundai i 10 with vehicle number up 15 bz 4334 was parked near tara apartment bus stand. Add the night we checked our car was completely okay but in the morning the next day that is 16 september 2020 we saw that the front glass of the car side door glass of the car left side back light was broken and the stereo system was stolen with the frame left totally damaged.

I haven...

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My vehicle was damaged in an accident on 09 february 2020. I have insured my vehicle from hdfc ergo insurance company. Till date my claim not settled down. Sas hyundai & insurance company not doing settlement. First they told me that your vehicle will be in total lost. I have all mail communications.
From go head of insurance company that approx 28000/ i (Customer) will pay and rest amount insurance company will pay. When my car got...

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Address: Ranchi

I have composite licence from hdfc ergo general insurance company limited and tata aia life insurance company limited but i have required noc against my irda licence due to i have not working since from last 6 years onwards due to you i have already visit and meet with local representative but yet not provide me noc and provide me any support so please request for you provide me noc. My pan number is azkpk4609g and contract number is [protected]...

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Address: #07 UMA MAHESWARI NILAYAM, MANNAM NAGAR PHASE-1 ANADAPURA, T C PALYA K R PURAM

The issue that i have experienced was: policy no: [protected]
Claim no: c[protected]
Regarding the claim c[protected] surveyor pushing me to go for 2 claims for single incident damage after explaining the incident he is not accepting after having more than 40min discussion to explain it he questions human mentality while incident took place and he is pushing me to agree to his decision without clarification and reason...

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Dear sir.
Inspite of submitting my documents (Cancelled cheque & consent for mode of claim payment) on 30/08/2020 & again on 02/09/2020, i have been receiving same mails repeatedly for same documents.
Both of my mails were acknowledged and service numbers given to me are
37831534 & 37885878.
It is very strange to see that whenever i try to upload the documents via link provided in the mail, your software could...

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Hello

I have taken laptop on the offered of 10% cashback after 90 days, now loan is also over but cashback does not received.

Loan no:[protected]...

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My credit card transaction history shows offus charge of rupees 99, whether i have not made any big purchase on my card, and my credit limit is also not as per my payments it is showing 600 rs less credit limit .
Your customer care support is not reachable, so where my grieveance to be addressed ? Contact me on my number [protected]
Email id - harshit.[protected]@gmail.com...

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I received a call from someone claiming to be from hdfc ergo. They gave me a policy number 510871 of 2013 and said i was entitled to no claim bonus and to call a number[protected] navin jain in hdfc ergo processing team. The person who called initially is from hdfc ergo customer care team. The facts they had was correct. How did they get it?

I am told by hdfc ergo it is a fraud and the internet has some warnings also. Please...

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Address: mumbai

Ref: optima policy restore no. Aa[protected]

I am insured since 2012 and i have ported to optima restore of apollo munich health insurance since 2018 which is now hdfc ergo. I have been using this insurance for 2 years now and i have never claimed any reimbursement till date.

I am now going to explain my issue by listing everything date wise for clarity purposes and all the documents referred to are already submitted...

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My File No[protected] loan was already sanctioned but due to pandemic my salary was reduced to 33900 from 63000 but the loan amount was for 20lakhs i dont have any current or prior loan and my salary has been regularised back to 63000 from current month (august 2020) which i will provide bank statement and salary slip once salary received but still there is no reply or any information given from the bank side only information provided is...

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When transacition is done the money was debited but insurance is not completed of my two wheeler. After some time i got mail that your transaction is unsuccessful. What to do...

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Address: Ajanta Plaza, 2nd floor, Mahatma Gandhi Rd, Agra, Uttar Pradesh 282002

Dear sir/ madam
My father mr. D. P. Sharma had died as corona warrior as on 6th may 2020 and hdfc bank harassing my family for nonpayment emi’s pending against car loan taken by him for purchase of renault triber rxl mt as on 21/11/2019 financed from hdfc bank, and further the loan amount is backed by (Covered) by them with the credit shield insurance (Copy of policy attached) for protecting the financial loss to them in case of...

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Address: Ward 13 luxmi vihar colony Barwala hisar haryana 9996148905, naveen1114050@gmail.com

Sir naveen kumar s/o balwan singh hdfc ergo general insurance se ek policy krwai thi jb humne hdfc bank se car lone lia tha phle 2013 me unke right leg me cancer thi humne leg ko ktwa dia tha or doctor ne cancer na hone ki declair kr dia tha policy humne 2017 me ki h us time verification krne vale ko iski jankari di thi or leg krne ka resion bhi btaya tha tbhi usne ye policy ki thi. Mera father sahab ki death 5.12.2018 ho gai ye policy unke...

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They are saying the dent is old.. But my car got hit from two side.. Employees are like modi, i will never take any policy from hdfc, and will recommend others to not take, tata is much better than any company... I will # them, if they will call me for renewal. The surveyor number is [protected] his name is deepankar, he is like prime minister, company should terminate these type of employees..in same garage he rejected..3 cars.. With same...

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Today I received a message that I spent rs 4200/- on Google#key Richey which I have not approved.what is this? Kindly I help me and get my money back...

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Address: Mumbai

“i have applied for a personal loan with account no:65065761 on 05/02/2019 from hdfc bank moranhat branch with ifsc code:hdfc0002831. The representative from the said bank forcefully make be buy a policy hdfc sl progrouth super ii saying that this must be bought as a loan insurance policy. Which is completely misleading me. I want not to discontinue the policy and want suspension of the office for this misleading behaviour to a customer....

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Address: HDFC Ergo Health Insurance Ltd. (formerly Apollo® Munich Health Insurance) iLABS Centre, 2nd & 3rd Floor, Plot No 404 - 405, Udyog Vihar, Phase – III, Gurugram, Haryana 122016

Had paid rs 33142.90 as premium for optima restore policy by hdfc ergo health on 20 apr 2020 vide prospect no nw0c584b0p

However i have decided to renew my easy health policy and do not this policy. I have requested them to refund it to credit card account urgently. This premium was paid by mistake in addition to one premium paid early.

Please refund at the earliest....

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Address: HDFC Ergo Health Insurance Ltd. (formerly Apollo® Munich Health Insurance) iLABS Centre, 2nd & 3rd Floor, Plot No 404 - 405, Udyog Vihar, Phase – III, Gurugram, Haryana 122016

I had paid Rs 33142.90 as premium for optima restore policy by HDFC ergo health on 20 Apr 2020 vide prospect no NW1A1FE10P.

however i have decided to renew my easy health policy and do not this policy . i have requested them to refund it to credit card account urgently .

please refund at the earliest ....

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Address: durgapd891@gmail.com

MR RAM MOHAN VYAS CHIEF GRIEVANCE ADWISER not transferred my fund Amounts Rs 5, 32, 468, 55 PAISA to tollgate not receive my phone please FINNNEL my case IMMEDIATLY THANKS FOR THIS REGARDS HDFC...

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