Claimed

HDFC ERGO General Insurance Complaints & Reviews

1.8
Updated: Dec 6, 2024
Complaints 182
Resolved
64
Unresolved
118
Contacts

File a complaint to HDFC ERGO General Insurance

Having problems with HDFC ERGO General Insurance?

File a complaint and get it resolved by HDFC ERGO General Insurance customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC ERGO General Insurance reviews & complaints page 9

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
nirsham
from Ludhiana, Punjab
Mar 30, 2011
Resolved
Report
Copy
Resolved

BY Force putting the policies in my account

Address: Jalandhar, Punjab

Dear Sir,
This refers to the HDFC ERGO Health Insurance Policy which is by fiercely added in my credit card account without my approval. When I open my saving account with HDFC Bank saving account number [protected] than they issue me a credit card (Credit Card number [protected]) and by force they deduct around Rs. 350 per month without my consent.
After that they stand Rs. 8,052.00 which is not belongs...
Helpful
Found this helpful?
Write a comment
Report
Copy
Y
ydtiwari2009
from Mumbai, Maharashtra
Feb 11, 2011
Resolved
Report
Copy
Resolved

Claim rejected due to discrepancy in medicine bills.

Address: Thane, Maharashtra

On 04-Dec-2010 I were gotten to Diagnosis of Acute Viral Hepatitis & discharged on 07-Dec-2010.I submit my claim for Reimbursement to TPA (FHPL) Hyderabad.The TPA reject my claim with the excuse of discrepancy in medicine bills.Today i submitted the Justification Latter of Chemist to TPA(FHPL).Request you to release my Claimed amount as soon as possible....
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Raghavendar
from Noida, Uttar Pradesh
Jan 31, 2011
Resolved
Report
Copy
Resolved

CLAIM REJECTION

Address: Gurgaon, Haryana

Reply |Raghavendar kumar to info
show details 3:58 pm (1 day ago)

fromRaghavendar kumar <pibl.[protected]@gmail.com>
reply-topibl.[protected]@gmail.com

toinfo <[protected]@fhpl.net>

dateMon, Jan 31, 2011 at 3:58 PM
subjectRe: Claim Rejected (Reminder-2)
mailed-bygmail.com

hide details 3:58 pm (1 day ago)

Dear sir,

Refer to your trailing...
Helpful
Found this helpful?
1 Comment
Report
Copy
B
bbagaria
from Chennai, Tamil Nadu
Dec 1, 2010
Resolved
Report
Copy
Resolved

Non Reimbursement of Towing Charges during accident

Address: Pune, Maharashtra

Hi,

I have a car insurance from HDFC Ergo GI Company and I had an accident and availed the insurance claim. My car was hit from the back badly and thus was not in the condition to be driven to the workshop. I thus had the car towed, but the insurance officer did not agree to reimburse the tow charges and I was given a reason that since the car was on it's four wheels and hit from behind thus the tow charges cannot be entertained....
Helpful
Found this helpful?
1 Comment
Report
Copy
R
raju.nitture
from Bengaluru, Karnataka
Nov 27, 2010
Resolved
Report
Copy
Resolved

duplicate policy of ergo

Address: Bidar, Karnataka

hi sir

i am Raju B Nitture from basavakalyan hdfce ergo apointed as dealer,in this case i have issued the cover note in the name of MR TAYAB as idv of 900000/- but when i called toll free no purpose of idv confirmation so thay told me this policy is inforce but idv is 769000/- but in my policy copy having idv 900000/- which has send u as a attachment pls see it sir
i am the agent what i am do sir, hdfc ergo co has doing...
Helpful
Found this helpful?
2 Comments
Report
Copy
R
rahuldimble
from Mumbai, Maharashtra
Oct 26, 2010
Resolved
Report
Copy
Resolved

Termination of Policy

Address: Mumbai City, Maharashtra

Sir for some personal reason I want to Terminate My HDFC ERGO General Insurance Policy.

Please Do the Needful as soon as possible....
Helpful
Found this helpful?
1 Comment
Report
Copy
Address: Uttar Pradesh

Dear Sir,

I have bought a Maruti Suzuki Swift LDI from DD Motors in Dehra dun in 2008 and got my car insured by New India Insurance Company Limited. in after purchase 3 month it got banged in Feb 2009 I claimed for damaged parts in an accident. Company noted the same in its record. Later on while renewal of the insurance policy I got call from HDFC to renew it and they offered me less premium rather then other company's...
Helpful
Found this helpful?
2 Comments
Report
Copy
S
shailesh gandhi
from Mumbai, Maharashtra
Sep 17, 2010
Resolved
Report
Copy
Resolved

UNMEANINGFUL CLAIM REJECTION OF MEDICLAIM HAVING CLAIM NUMBER - 7968

Address: Ahmednagar, Maharashtra

I HAD BAUGHT A MEDICLAIME INSUARANCE OF MY FAMILY FROM HDFC ERGO GENERAL INSURANCE CO LTD HAVING POLICY NUMBER[protected].,
BUT WHEN I MAID CLAIM OF MY CHILD'S MEDICLAIM OF Rs.22500/- THE COMPONY REJECTED THAT CLAIM AND GAVE ME THE REASON OF NON COMPLIANCE OF THE REQUIRED DOCUMENTS FOR PASSING THE CLAIM, BUT SIR I HAVE PROOF THAT I HAD SUBMITTED THE REQUIRED DOCUMENTS FOR PASSING THE CLAIM AND ALSO HAVE A PRROF THAT THE...
Helpful
Found this helpful?
Write a comment
Report
Copy
K
kishor797
from Ahmedabad, Gujarat
Sep 10, 2010
Resolved
Report
Copy
Resolved

claim for total loss

Address: Surat, Gujarat

Dear Sir/madam,
I had brough a new chevrolet cruze on April 16 2010 , which met with a serious accident on 24 july 2010 i.e in 3 months , and the car is claimed as total loss by the company, since then i have been calling agents of HDFC in surat and Ahmedabad, but still no result, my bank instalments are been paid regularly and i am not able to settle the matter because of lathergic work of hdfc insurance. They...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
pasupathyn
from Bengaluru, Karnataka
Sep 8, 2010
Resolved
Report
Copy
Resolved

Pre Authorisation is denied

Address: Bangalore, Karnataka

Dear Sir,

Reference : My HDFC ERGO Family Mediclaim Policy No.50204032 PA.No.5651/1

Sir,

I got a call from hdfc credit card dept for having a cashless health card insurace from bajaj allianz. They told me that they will taked money from my credit card and pay to bajaj allianz and latter every month they will debit my credit card and i use to pay the money to my credit card a/c. All they told...
Helpful
Found this helpful?
Write a comment
Report
Copy
G
gmayank85
from Lucknow, Uttar Pradesh
Sep 2, 2010
Resolved
Report
Copy
Resolved

untraceable car-insurance policy

Address: New Delhi, Delhi

This is regarding Car Registration No DL4CAJ8380.
Vehicle is Hyundai Accent Car, 2009 Model.
Car Owner: Manch Communications

Insurance paid via HDFC Bank Cheque No 0173216The Bank Statement clearly says that it is been transfered in HDFC Ergo GIC Ltd. Amount: Rs 14,946/-.(dated 4th september, 2009)

In the first place, the car owner never received the policy papers.
When for year 2010, the...
Helpful
Found this helpful?
1 Comment
Report
Copy
A
Anil Mehrotra
from Mumbai, Maharashtra
Jul 19, 2010
Resolved
Report
Copy
Resolved

rEIMBURSEMENT OF AMOUNT

Address: Lucknow, Uttar Pradesh

Sir,

My vehicle Wagon R, Regn No UP 32 AF 8198 and insured through HDFC ERGO had met with an accident. As advised it was sent to an authorised work shop , repaired and returned. However, the reimbursement of the amount due to me has not been received as yet though on tele I have been informed by Shri Iftikhar( tele [protected]) that the cheque has been sent to me. I am, however, yet to receive the cheque.

It...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Manoj C Ameer
from Ernakulam, Kerala
Apr 8, 2010
Resolved
Report
Copy
Resolved

Bad service

Address: Ernakulam, Kerala

Iam having My car insurance with HDFC ERGO Policy No.VP[protected]/R, will due on 14.04.2010. So far Ididnt get any mail/letter/calls from your side. Today I called up your Ernakulam Office (MG Road, Ravipuram) They dont have any idea about the renewal. Now they told me they cant renew my vehilce because its a 10 year old car. Why you people didnt call me before. this is not the service we expect from your side. Especially your...
Helpful
Found this helpful?
1 Comment
Report
Copy
Y
yogesh balankhe
from Mumbai, Maharashtra
Mar 20, 2010
Resolved
Report
Copy
Resolved

Delayed Claim procss, No timely updates

HI

I have taken car insurance from HDFC Ergo . I have gone through terrible experience after submitting claim. It took almost one month to receive chque after continueoue follow up.Though i have submitted all address proof still my address is worngly mentioned in system. First they could not locate claim papers,i came to know this after repeated follow one week after submission. Helpdesk has no updates they asked to contact...
Helpful
Found this helpful?
2 Comments
Report
Copy
V
vipin sreedharan
from Bengaluru, Karnataka
Feb 17, 2010
Resolved
Report
Copy
Resolved

Medical Reimbursement

I had HDFC Ergo Life insurance policy last year. I submitted a reimbursement claim for an MRI scan done in 2009 March. I send the scanned copy of the Bill to the HDFC Agent. He told me to wait for some time as they were busy with their work because of financial year closing in March. Then I contacted him in April and he said they are positive about my claim. I asked him should I submit my Bill to HDFC ergo insurance. He asked me to keep the...
Helpful
Found this helpful?
25 Comments
Report
Copy
D
Dr K Kishore Kumar
from Ajmer, Rajasthan
Jan 8, 2010
Resolved
Report
Copy
Resolved

Indifferent & Go to hell attitude

Indifferent & Go to Hell attitude

Dear Sirs,

I am the owner of Maruti 800 - KL 04 N 6996, registered in the name of Satheesh Kumar, my brother.

This was purchased from Indus Motors, Kochi and delivered at Kayamkulam on 31.10.2003.

Within a few days of the purchase, another vehicle made a dent on the back door.

I went to the Indus showroom to get this repaired....
Helpful
Found this helpful?
1 Comment
Report
Copy
J
Jai Prakash Sharma
from Bengaluru, Karnataka
Jan 8, 2010
Resolved
Report
Copy
Resolved

Wrong Address

Dear Sir,

My Policy No. is 50062926 and my Address is,
1. 146, New Kotgaon, Near Railway Crossing, Ghaziabad (U. P.), Pin- 201001.
2. C/O Mr. Narendra Singh, 217, Sddharth Enclave, Ram Nagar, Roorkee, Distt.Haridwar, (U.K.) .

The Policy Documents can be dilevered only on the above mentioned addresses.

Thanks....
Helpful
Found this helpful?
2 Comments
Report
Copy
K
Kamlesh Chander Arora
from New Delhi, Delhi
Jan 5, 2010
Resolved
Report
Copy
Resolved

Yet to know what is the status of my mediclaim policy

I had made the payment vide cheque # 500005 drawn on HDFC Bank. The payment (Rs.13844/-)was debited to my A/C on 5thDec'09. I have been trying to contact hdfc ergo in delhi Mr Puneet Sachdeva(M [protected])& mumbai Ms Jaishree Rathore([protected])but to know avail. Can you help me....
Helpful
Found this helpful?
2 Comments
Report
Copy
V
Vikas Mehta
from Jalandhar, Punjab
Dec 24, 2009
Resolved
Report
Copy
Resolved

Insurance Claim Pending

Hi.

Am Vikas Mehta. i had atken a Health Insurance policy from HDFC ERGO General Insurance on 23 Oct 2009.

UHID NO. HDFC[protected].

REf No. HR[protected].

Claim id No. 1096/1 and 1097/1.

Under above mentioned policy i was given a health indurance of rs.2,00,000.

I was ill on 28 oct 09 and was admitted in balaji hospital in paschim vihar new delhi,...
Helpful
Found this helpful?
7 Comments
Report
Copy
gainspandan
from Barasat, West Bengal
Dec 11, 2009
Resolved
Report
Copy
Resolved

Claim

Re: 'HDFC ERGO GI Co Ltd=[protected]' Claim Ref. No.327413 (Dt.26.11.09)

Dear Sir,

Thanks for the responce and give me the information regarding discrepancy of <chassis no missing>.

I regret to inform you of your reason, discrepancy of <chassis no missing>.

How could you make the policy for the period from 3rd June 2008 to 2nd June 2009 without any chassis number?...
Helpful
Found this helpful?
Write a comment
Report
Copy