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HDFC ERGO General Insurance Complaints & Reviews

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Updated: Dec 6, 2024

Complaints 182

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64

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So far, so good. HDFC ERGO General Insurance is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope HDFC ERGO General Insurance will keep up the work and continue to help more customers with their concerns even better 🤝

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Issue in settling the claim benefit as per Pay as You Drive Addon Cover

Deactivate my agency code on irda portal

Remove my PAN from IRDA portal

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Medical Insurance prenumbered receipt I have a medical insurance. The insurance company (HDFC) and the third party involved (Med

insurance company denied the claim of policy

Re: No claim bonus scam

Medical Insurance prenumbered receipt I have a medical insurance. The insurance company (HDFC) and the third party involved (Med

Medical Insurance prenumbered receipt I have a medical insurance. The insurance company (HDFC) and the third party involved (Med

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Wrong amount debited against health policy renewal.

HDFC ERGO General Insurance reviews & complaints page 5

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I have renewed my health insurance policy on 2:06AM[protected], with number[protected] with HDFC Ergo. It was renewed before due date.
The payment has been made and the policy document as been issued.
But I'm still not able to view my policy online and when I'm trying to use my policy, it shows I don't have any policy or the policy number is inactive.
I have raised the complaint twice through customer care...

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Sir, I'm working in car insurance company, I called to my customer about to inform a renewal date, one of the customer deactivated this number, please as soon as possible, resolve my problem thank u....

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Dear Sir
My Self Sanjay ojha i have a Agency HDFC ERGO HELTH INSURANCE Code please Terminate my agent Code[protected] basis.
I was send a request to IRDA ([protected]@irda.gov.in) for removing my agency code and PAN No AAKPO1061F from IRDA PAN LOOKUP PORTAL because due to this agent Code I am not eligible to join any other insurance company as a Employee.
Sir resentaly I was done a interview and I got selected for insurance...

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Dear Sir/madam
I am Dipen Acharya having Easy Health Starter Policy Since 2016
Policy No : 190100/11051/AA[protected].My claim ID is RR-HS[protected].My claim Amount is Rs. 30346/-

I had COVID 19, and I took Home Care Treatment on 30th August-2020.

My claim has been Rejected. Stating that Home Care Covid Treatment NOT payable.

But if you see the contast, at the same time, My wife...

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Money Deducted from Account But Policy of Insurance for Private Four Wheelers (Policy No:[protected] is not Updated.I submitted the query from Sunday to HDFC ergo but I didn't get any proper response from them.
Amount deducted bank statement, payment method all are shared to HDFC ergo through mail.kindly help...

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HDFC ergo health insurance say i can't add my son to my active policy[protected] as he is over 1 year now. I just renewed my policy in December 2020 month and they want me to wait for the next renewal which is due in December 2021. I feel what kind of family floater it is when it can't cover my immediate family members.

They are simply denying adding child to the policy due to their own conditions while i was aware...

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Address: Mumbai

Hi,

The Policy Number in the attached document is shown as[protected]. However, in HDFC ERGO online records, it shows as [protected]. Both the numbers are Invalid as per the HDFC Ergo App. Could you please direct them to solve this discrepancy.

I called their customer support and they are not understanding.

Regards,

Somashekar Urs...

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I recieved multiple calls from hdfc. The agent named Ashok, Rohit, Anjali confirmed all my personal details (my dob, address) and asked me to make a payment of 25000 each to renew 2 policies in order to get the no claim bonus as i have not used the insurance.
And i was made to take the below policies.

1. HDFC Young star udaan[protected]
2. Cigna TTK health insurance. Policy no - PROHLN[protected] Jan 2020 was the...

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Patient Name: Basker Muthukrishnan
HDFC ERGO Id: ER[protected]-01E
CCN No: RR-HS[protected]
Hospital Name: ASTER CMI HOSPITAL
Hospitization Period: From 25/09/20 to 30/09/20

Respected Sirs,
I am a senior citizen with very little help from my family. I have been hospitalised for treatment of COVID. I had two insurances Primary is HDFC ERGO and Top Up is Religere. The hospital unfortunately...

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I am HDFC Ergo Health Insurance holder and I received a call at 11.13 AM on[protected] on my mobile number [protected] from the above number stating that ' I have 180000 in unclaimed bonus' and she will help me receive it. Being a senior IT professional with common sense :-) I knew it was a fraud.

Please follow through to identify the culprit as a cyberfraud and take necessary steps to block the mobile, the caller and the BPO...

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I Navneet kaur have recently joined in new company so i want to terminate my code in irda portal. I also provide you to a copy of signed and stamped letter from HDFC ERGo. Kindly do the needful.

Pan no. is GJMPK2473Q...

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Hi,

I was sold an insurance to cover my personal liability in case of loss of job along with my personal loan from HDFC. I paid 5700/- for this insurance as a one time charge to provide cover until end of loan tenure.
Now when I want to claim, they say I do not have the said benefit and all I have is the accidental insurance. I still have confirmation of the sales representative on whatsapp about being covered for...

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Dear Sir,
I have registered claim for my Two Wheeler insurance policy no. - [protected] 001 on 14 jan 2020. Today is[protected], I have not received any claim any and any call from HDFC EGRO . I have submitted all the documents related to my bike to surveyor. No one tells me even status of y claim or when will i get it....

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Address: Andheri , Kurla Road , Mumbai

In last year policy for Ford car issued by HDDC ERGO customer care numbers and toll free number for claim registration and phone number of agent were mentioned .However on customer care number there was no option for claim registration for motor vehicle and toll free number never got connected .
On renewal of policy online on 24.11.2020 when policy is downloaded neither customer care number nor phone number of agent are there on policy...

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Hello,

I am Sachin from Delhi. On 27 February2020, I went to Agra and on highway my car had an accident in midnight.I have (i20 car, Model-Megna plus, Rg.no-DL 8C AY 2427). On 1march2020, I parked my car at NRL HYUNDAI WORKSHOP(AGRA) for repair. After some days, (NRL HYUNDAI) workshop Manager and Car surveyor of (HDFC ERGO GEN. INSURANCE COMPANY) called me and said that, "i have mailed you as a one normal formality form regarding...

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Address: HDFC ERGO GENRAL INSURANCE COMPANY LIMITED 5TH FLOOR TOWER 1,STELLER IT PARK C-25 SECTOR -62 NOIDA -201301

My father admit in ILBS hospital in vasant kunj but HDFC ergo company fraud me . my policy is started in 13/11/2017 .i am pay amount in everytime but policy not working .i am poor people .my father only earn in my family no more option. mere father admit the hospital main but company ne hamari koi help nhi ki or to hamari file bhi reeject kr di humne kahi se udhar mang kar apne father ka ilaj karya.my father is suffering in liver cirrohsis...

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Address: FLAT NO.-1004, TOWER -T1, GULMOHAR GARDEN, RAJ NAGAR EXTENSION, GHAZIABAD

Dear Ma'am /Sir,
I am a policy holder for my car insurance from HDFC ERGO and the policy number is [protected]. I met with an accident and my car got damaged. The accident took place in Raj Nagar Extension, Meerut Road (which is a very busy road) at around 7pm on 11th Oct, 2020. The accident took place as the vehicle (truck) which was going ahead of me applied the brake at once. I too applied the brake at once and tried to control...

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Address: AT PO PATWARA PS RAJNAGAR DIST MADHUBANI

Registration No BR-32-M-1775
Engine No. JC36E73886223
Chassis No. ME4JC36NME7224258
Policy No.[protected]
Invoice No. [protected]
Period of
Insurance
From 11 Sep, 2020 00:01 hrs To 10 Sep, 2021 Midnight
Mob no -[protected]...

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I have been getting calls from HDFC everyday regarding tbe loans and insurance. Despite activating DND, im still receiving calls from them. Blocked how much ever number i received. Very next day they'll call from another number. I dont even have an account in hdfc and i never want to take credit card in my life. Since its my permanent number from last 11 years, Im not able to change it. Otherwise, i could have done that.

Please...

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DEAR SIR HDFC ERGO CLEAR MANTIONED IS THIS IS YOUR HEATH INSURANCE POLICY NO.[protected] IS CONFIRMED. PLEASE CHECK THE POLICY COVER LETTER AND PURPOSE OF DEDUCTION UNDER SACTION 80 D OF INCOME TAX (AMENDMENT) ACT, 1986 Subject: Insurance Company denied the claim of policy. Dear Sir/ Madam My father Mr. D. P. Sharma had died as Corona warrior as on 6th MAY 2020 and HDFC Bank harassing my family for nonpayment EMI’s pending against...

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