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HDFC ERGO General Insurance Complaints & Reviews

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1.8
Updated: Dec 6, 2024
Complaints 182
Resolved
64
Unresolved
118
So far, so good. HDFC ERGO General Insurance is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope HDFC ERGO General Insurance will keep up the work and continue to help more customers with their concerns even better 🤝
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insurance company denied the claim of policy
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Re: No claim bonus scam

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Wrong amount debited against health policy renewal.

HDFC ERGO General Insurance reviews & complaints page 4

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S
Swetha Daniel
Oct 21, 2021
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Mirevenue hold through GEFU

Why my account is on hold of 13188 I want my money back...
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S
SURESHsemar
from Salem, Tamil Nadu
Oct 16, 2021
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HDFC Bank Credit Card Cancellation of one assist membershiP

Address: SALEM

Dear sir,
Cancellation of One Assist Membership
I am a HDFC bank credit card holder . The bank has auto debited a particular amount from my credit card number ending with 5321 without my concern every year . I am not interested in this service and don't want this membership any more. So cancel the membership

Name :- SURESH.M
Mobile No. :- [protected]
Credit Card Number Ending :-5321...
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V
vasu_design17@rediffmail.com
Sep 18, 2021
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Request to reimburse my Mediclaim

I am availing this insurance from 07 Aug 2013 with No claim.

This was first time when I was forced to take mediclaim for my wife Deepika Agrawal in July 2021 . However My mediclaim was rejected by HDFC ergo health insurance (which was take over from Apollo Munich.

The policy which was issued me clearly mention that hysterectomy treatment is acceptable after waiting period of 2 year without any break . I am availing...
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T
tarunsingh@1
from Faizabad, Uttar Pradesh
Sep 18, 2021
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irregular courier services

Address: plot no 33/1 niyawa above ghar jaisa resturant Faizabad 224001

Dear Concern,
Our courier service vendor very irregular service he didn't come to pick up pack and when we call he didn't pick up call even if pick disconnect call so we have to change your courier service to another services his contact no [protected] at Faizabad Banch 224001...
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S
Saurabh117
from Gurgaon, Haryana
Sep 13, 2021
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Failed transaction

On September 12th while purchasing a car insurance policy on HDFC ergo Website, I did a UPI Transaction of 5205 Rs. From My ICICI account (Mobile Number- [protected], Car Number- DL02C AU 9827) . Money got debited from my account but policy has not been issued(Screenshot attached)

UPI Ref no.[protected]

Kindly revert the amount back into my account else I will contact RBI Ombudsman....
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S
Suyash Amble
Sep 12, 2021
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Motor Insurance

RESPECTED SIR/MADAM,

It's MOHAN MALWADKAR, R/o 294/1, Assagao, Bardez, Goa.
I have buy motor insurance policy from HDFC ERGO General insurance, but the policy is not uploaded & updated on RTO M PARIVAHAN PORTAL, Also it is not showing on your online HDFC ERGO'S website.

RTO office Mapusa, goa is not accepting my application because of its not updated on RTO PARIVAHAN PORTAL.

The details...
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H
harsh19931
Sep 2, 2021
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Refrigerator

Address: delhi

I bought a policy from the HDFC ergo and at the time of purchasing an insurance representative told me your refrigerator is filly insured and now I'm facing a problem-related o refrigerate and I informed that the same too in July and they are saying like we don't cover this part of the refrigerator.

i will neve suggest anyone to purchase a policy from HDFC ERGO...
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L
Laal26
Aug 9, 2021
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HDFC ERGO General Insurance Scam

I have tested positive to Covid-19 and have been admitted in hospital. As soon I got admitted at hospital I have intimated to HDFC- ERGO insurance - RRHF[protected]. I have also submitted all the required documents. It's been more than 2 months and there's no proper response. I'm getting lame emails that are completely irrelevant to the claims I have made.

Looks like HDFC ERGO Insurance is doing a big scam looting it all....
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S
Satinder Trehan
Aug 7, 2021
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Claim denial by surveyor

Dear Sir/Madam,
I am a holder of policy number[protected] for my Skoda Rapid HP14B 8799 . My car met with a minor Accident at Dhnaas in Chandigarh due to which it's wind Screen, Left side of Front Bumper, Doors on left side & Lower engine cover got damaged . I have explained everything in a genuine manner to the surveyor but he is making me fool & He is behaving like he only knows everything & we are just liers .
...
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R
Rohit_1993
Jul 20, 2021
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I am not receiving any update on submitted claim

Team,

I have raised a health insurance reimbursement claim (RR-HS[protected] ON 21/06/2021. I uploaded all files in PDF format through portal only on same day.

As i had not received update after 15-16 days, i have called customer care and asked for recent status of the claim. I was told that update will be given in 7 days of span.

I have waited for more then 10 days. As there was no feedback,...
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S
sunaina oawan jha
Jul 11, 2021
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Unauthorised amount deduction from bank account

Address: Gautam Buddha Nagar

Greetings of the day

Dear mam/sir,

This is to inform you that last year in 2020 i took Accidental and Health insurance for me and husband from HDFC ERGO. but this year policy get matured and the policy automated renewed without my premission. i never wanted to take this policy. Because my bank account linked with the comapny so they have deduted the sum of INR 14696 from my saving account. I wrote many mails...
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S
Sivijay1977
Jun 27, 2021
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Scam

I had purchased an online insurance policy hdfc ergo throw policy bazaar. Com, for swift vxi UP43AL0648 on the date 05/11/2020 .Policy no is[protected].This policy should be valid from 05/11/2020 to 04/11/2021, but it's not sow on the transport department official website. This scam has disturb me economically and mentally. I want compensation 500000/- only. I have receipt also....
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M
Muhammad Salmaan Mushahid
Jun 21, 2021
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Not providing claim of credit shield insurance

Address: UJHARI

My father had borrowed a personal loan from hdfc branch which is insured and they had charged a separate premium under credit shield insurance but they are not giving claim for it...
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A
asifali2773
May 30, 2021
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Rejection of Motor Insurance Claim No.: C230021048858

Address: ghaziabad

Hello sir

My claim Rejected By surveyor
Surveyor say that unrelated to cause of accident as reported in the claim form
surveyor ne mujhse phone par phucha accident kaise hua maine usi detail me bata diya phir usne mujhse damage ke bare me phucha kya kya damage h wo bhi bata diya Front Bumper, Rear Bumper, Diggy, Diggy Light (Four light), Right side complete, Right Mirror phir usne mujhse Car Arch damage h ya...
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R
Rathodab
May 14, 2021
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Hdfc ergo - claim denied -RR-CI21-12406496

Address: D-203, New omkar society, Vijay park

Dear Sir/Madam,

We acknowledge the receipt of your complaint, dated May 11, 2021 registered with us vide reference number 44416504. We request you to quote the said reference number for all future interactions / correspondence.

Your complaint, has been forwarded to our Grievance Officer Ms. Jagruti Shreykar and as a process, our representative shall interact with respective department(s) and will revert back...
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R
Rathodab
May 9, 2021
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Hdfc ergo - claim denied-rr-ci21-12406496

Dear Sir /Mam,

my dad got deceased on 13-April-2021 .

my father (Bharat.P.Rathod ) had taken a car loan no :[protected] from HDFC, which is active and outstanding balance is 1, 72000 approx.

IN that loan we had insurance of HDFC ERGO
Insurance no :[protected].

We had submitted all the necessary document in HDFC Ergo for claiming

The insurance they...
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J
Joginder Singh
from Mumbai, Maharashtra
Apr 4, 2021
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Claim not yet settled

Address: Pune, Maharastra

Dear Sir/Madam
I have HDFC ERGO Health Insurance Policies Name is Health Suraksha
Policy No. is [protected]. Claim No. RR-HS[protected].And this policy I have since 4-5 years. Every year I am renewing on time. But in 4-5 year I never use this and last month I got operated for my Left Inguinal Hernia. I connect with insurance company and I ask them the procedure. It was not cashless but they told it will be reimbursed. I...
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D
DilipBathia
Mar 29, 2021
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Car Insurance

My father had taken car loan from HDFC Bank and Insurance from HDFC Ergo General Insurance. My father had paralysis and Brain hemorrhage last year. So we have raised Critical illness, Permanent disability and credit shield claim against our Car Insurance. Submitted all required documents to Insurance company also. Still Insurance company is not processing our claim. Its literally torture for us....
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स
सचिनभाऊ काशिद
Mar 28, 2021
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Breach of Faith : Rajendra Meghraj Bathia

Address: 6th Floor, Leela Business Park, Andheri-Kurla Road, Andheri(E), Mumbai 400 059.
Website: www.hdfcergo.com/campaigns/all-in-one-product?&utm_source=google_search&utm_medium=cpc&utm_campaign=YR_17_AN_HDFCERGO_CN_Brand_Exact_New_OB_SALES_PK_COA_CP_VV_VGNONE&utm_content=hdfc%20ergo%20

#HDFCERGO service does not result in a correct claim

Dear Team,

I am writing this mail on behalf of my father Mr. Rajendra M Bathia who is the holder of valid motor insurance from "HDFC Ergo General insurance India". I wish to narrate some incidents after which I feel cheated by "HDFC Ergo General insurance India".

Series of events are as under:-

1). My Father Mr. Rajendra M Bathia...
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R
Rakesh 9122
Mar 20, 2021
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My advisor code deactivate urgently sir please

Address: Dumka

मेरा नाम अमित कुमार केसरी है मै अभी एसबीआई लाइफ इंश्योरेंस में डेवलपमेंट मेनेजर है सर मेरा पैन नंबर FZXPK9822F है सर मेरे पैन का कोई गलत इस्तेमाल करके एचडीएफसी ईगो जनरल इंश्योरेंस...
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