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3.3
Updated: Dec 13, 2025
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ICICI Bank reviews & complaints page 327

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G
GangadharGali
Sep 5, 2020
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Hi team,

I made auto debit option (7th of every month) for my uti mutual fund purchase on sip basis on icici bank account on kondhwa branch. Normally when i want to purchase mutual funds i will keep amount on my account other wise i willn't keep amount on 7th day of the month. On 7th mar'2020 i didn't kept amount, due to that month i don't want to buy mutual funds. Later i when i kept amount on my account. Icici bank debited rs.590 on 13th mar 2020 as a check bounce charges. Please let me know is it correct, purchase of mutual funds are my wish only right.

Thanks
Gangadhar gali
+91-[protected]
ICICI Bank customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a11ode) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    Dhanashree Sawant Mone
    Sep 5, 2020
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    Address: [email protected]

    My saving account has charges deducted 590/- sadly the company has not been receiving my call for clarification
    My EMI which usually gets paid on 3rd was paid by debit card and Auto debit on time. Atleast the bank should have courtesy to clarify the charges and not just deduct hard money for fun
    ICICI Bank customer support has been notified about the posted complaint.
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    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a11nqi) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      S
      Shivshankar Prajapati
      Sep 5, 2020
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      I am shivshankar prajapati. I am holding a salary account in icici bank. I noticed some charge in the amount, so i checked my icici bank statement and found continues deductions of rs 100 with the description of iprugtp-nca-sr*-si without any prior information.

      I am not aware what type of charges are these. They never informed me regarding these charges either by email or by letter or by sms.

      Please look in to this. Kindly help me in getting my money back to my account.
      ICICI Bank customer support has been notified about the posted complaint.
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      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a11nq8) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        I
        Ichen
        Sep 5, 2020
        Resolved
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        Resolved

        I have never ask for the activation of one assist plan for my card. However it has been activated without my knowledge. I don’t want it and I want to deactivate it. I try calling the icici customer care number but it is of no help since it’s only pre recorded voice.
        Aug 12, 2021
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Sep 06, 2020
        ICICI Bank Customer Care's response         Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a11r5n) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          Ichen
          Sep 5, 2020
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          I have never ask for the activation of one assist plan. It has been activated without my knowledge. I don’t want it and i want to deactivate it. I have been calling the customer care number but its of no help.
          +1 photos
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            S
            Sainath sreekurthi
            Sep 5, 2020
            Resolved
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            Resolved

            Hi, my account got debited with amount 2652.68 through vsi/ amazon stan. As i'm aware, i haven't done any transaction. Please do the needful.
            +1 photos
            Aug 9, 2021
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            View replies
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a11r6o) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              R
              rakesh.jonna
              Sep 5, 2020
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              Resolved

              Address: Tirupati
              Website: Icicibank.com

              I opened a savings account with ICICI during 2014 after completing my graduation and I have not requested for any demat account. They kept adding Annual maintenance charges and send one email once in a year which I didn't pay attention.

              I never logged into my demat account nor I know my demat account number nor I purchased any equity shares but now it became 3800 Rs which I should pay with out my mistake.

              This is really cheating people.Please help me on this.
              Aug 9, 2021
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              View replies
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a11np9) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                D
                Dhivya Vijayakumar
                Sep 5, 2020
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                Resolved

                Hi,

                Why there is deduction from my account nach_ad_rtn_chrg~adblde
                Sk~03jul20~14d28a1~bts_b008

                This has happened mutiple times.

                I already lost 3000 rupees.

                Revert my money back and let me know why this is.

                I already raised this complaint a month ago.

                No proper response.

                I am going to apply banking ombudsman.
                +1 photos
                Aug 6, 2021
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Sep 06, 2020
                ICICI Bank Customer Care's response                 Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a11rdp) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  P
                  pavi joyy
                  Sep 4, 2020
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                  Resolved

                  Address: Chennai ashok nagar

                  Pavithra on sep 04, 2020
                  I got money debited this month from my icici saving account which is my salary account with remark "nach_ad_rtn_chrg~tpslsip~~ccc33cf". I am not sure why rs 11800 were debited from my account. I have been using this account from more than 5 years but this has happened last 6month

                  Kindly resolve my query and refund my amount. You can find my name, account number and debit screenshots in the attachments.
                  +5 photos
                  Aug 14, 2021
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 06, 2020
                  ICICI Bank Customer Care's response                   Dear Customer,

                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                  Regards,
                  ICICI Bank Customer Service Team
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                    Y
                    yoursdeekay
                    Sep 4, 2020
                    Resolved
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                    Resolved

                    Address: INDIA

                    Instasip opened 2 months back but no visibility online/offline
                    Money is being deducted for sips since last 2 months and i cant access it online even after following up with my relationship manager, customer care, wealth management team. Icici bank is lingering on to the situation since then and has not provided any solutions and keeps asking the same details again and again. Every month 5k is being deducted from my savings account and the 3 sips are being funded but i have no visibility to my portfolio whatsover. I have also shared all the details related to my folio numbers and received no help from icici bank other than false assurances. I have also shared error messages while trying to access sip through net banking and mobile banking and icici bank hasnt been able to help me with that as well.
                    Aug 14, 2021
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 06, 2020
                    ICICI Bank Customer Care's response                     Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a11re9) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
                    View replies
                    Issue resolved by ICICI BANK
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                      R
                      Ranjan Sahoo10344
                      Sep 4, 2020
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                      Resolved

                      Nach_ad_rtn_chrg~iprumf~24aug20~b273fc7~

                      Icici bank randomly applying charges, i never tried mf, why this deduction. Its frustrating.
                      Requesting to resolve this.

                      These banks only know how to harash customer.
                      Aug 13, 2021
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 06, 2020
                      ICICI Bank Customer Care's response                       Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a11r6x) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        P
                        Pulin Behera
                        Sep 4, 2020
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                        Resolved

                        refund request for emi even after applying moratorium

                        I had applied for moratorium on jul 31 for the month of aug for one of my loan accounts (Lpagl[protected]). But the amount got debited. I had the money to pay for the other loan account (Lphyd[protected]) and that's why only the amount for that particular emi was there in my account. Sr[protected] has been raised but hasn't been resolved yet. Please help....
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                        S
                        Satabdi Bhatia
                        Sep 4, 2020
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                        Hi:

                        My name is mrs. Satabdi bhatia and i have been running a ppf a/c under icici bank for more than 5 years. And due to some medical emergency of mine, i need to close and withdraw the entire amount from ppf a/c.

                        The relevant costs are included from initial, rigorous testing until the actual treatment!

                        For that, we have submitted a doctor's certificate where it's written: "her condition may be critical if the report shows..."

                        However. The bank authority asking doctor to write "the treatment comes under critical illness or life-threatening diseases."

                        Now the problem is that i cannot dictate any qualified medical practicioner to write as per bank's wishes! And bank is not listening and harassing me!

                        And now am in dilemma!

                        No idea what to do!

                        Regards

                        Statabi bhatia
                        ICICI Bank customer support has been notified about the posted complaint.
                        View replies
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a11jqy) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
                        Reply
                        Hi:

                        How to retrive the email id

                        [protected]@icicibank.com?

                        [protected]????
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                          S
                          SriramN
                          Sep 4, 2020
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                          Resolved

                          Hello - i am sriramachandra nidamanuri from hyderabad. 826.00 rupees has been deducted from my icici account as (Dmc/in[protected] dp chgs till jul-20) on 25th august 2020. I have neither subscribed nor used my demat account till now.

                          Transaction id: in[protected]

                          I want my money back as i haven’t used icici demat account till date and i have not requested for any demat account while opening the account. Please help and make sure refund/my money back.
                          Aug 9, 2021
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          View replies
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a11jr6) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            N
                            nikhil.kondbattulwar
                            Sep 4, 2020
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                            Resolved

                            Dear team,

                            From last 5 month fast tag not delivered from 13 march 2020
                            I had complaint online & customer care but no response

                            Fast tag no-[protected]
                            Vechicle no-mh15 ep1308

                            Attached complaint history

                            Same tag dispatch but due to lock-down return back

                            But now all courier started from last 4 month but still fast tag not recived

                            Requested pl look into

                            Contact on [protected]
                            +1 photos
                            Aug 6, 2021
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 06, 2020
                            ICICI Bank Customer Care's response                             Dear Customer,

                            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                            Regards,
                            ICICI Bank Customer Service Team
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                              D
                              DipakuPatil
                              Sep 4, 2020
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                              Resolved

                              I am not understanding why amount is getting from my bank account by nach_ad_rtn_chrg~adbldesk~11aug20~ec3f5b this label?

                              Thanks,
                              Dipak patil
                              [protected]
                              +1 photos
                              Aug 9, 2021
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              View replies
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a11j6f) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                B
                                Bathina Ravi
                                Sep 4, 2020
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                                Resolved

                                Bond redemption amount

                                Address: Bhimavaram

                                Sir/madam,
                                Myself b raviteja s/o. B devadanam, recently my father expired due to covid on 23.07.2020 and while checking his belongings for settlement of lic, bank account, bonds we found the icici bajaj scooter bonds. The said bond was invested in the year 29.01.1999 which is going to mature in 29.06.2023 for a period of 24 years 5 months. The bond was raised through 3i infotech.
                                I forwarded mail to 3i infotech for redemption...
                                +1 videos
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                                S
                                S king
                                Sep 4, 2020
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                                Resolved

                                I am srinuvasulu p. 826.00 rupees has been deducted from my account as dp chgs till jul-20) dp charges on

                                03/09/2020. I have never activated and used my demat account till now. There was no prior notice. I haven't received any deduction message to my mobile. I need justice and my money back immediately. My account number is[protected].
                                Aug 9, 2021
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                View replies
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a11j71) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  C
                                  Chandramouli 310
                                  Sep 3, 2020
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                                  Resolved

                                  Address: ICICI Bank sricity Nellore district Andhra Pradesh
                                  Website: ICICI Bank [email protected]

                                  I want my money back by cancel the subscription which you applied to my accountCancel all that, give my money 💰 back
                                  Aug 9, 2021
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  View replies
                                  Please raise the complaint I have minimum balance
                                  Reply
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a11j0h) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    V
                                    vivekkumar717
                                    Sep 3, 2020
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                                    Resolved

                                    I have amazon pay credit card and haven't received cashback as per my credit card statement from Feb to July.
                                    I have complained about this to amazon for like 10 times and ICICI for 10+ times, but still got resolution yet. ICICI team will close the tickets without providing the resolution.
                                    Aug 9, 2021
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    View replies
                                    Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a11ff2) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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