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ICICI Bank Complaints & Reviews

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Updated: Apr 8, 2025
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ICICI Bank reviews & complaints page 325

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G
GN Kannan
from Mumbai, Maharashtra
Sep 6, 2020
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bond redemption details

Questions › icici bank bond status
Icici bank bond status
Gn kannan on sep 6, 2020
I am having the following bonds, please inform the payment status for the same. If already paid, inform the details about payment.
1. Tax savings bond 012003-tsb - cert no. 88999 due date: 26/2/2006.
2. Tax savings bond 022001-tsb - cert no. 9783 due date: 22/3/2004
3. Tax savings bond 022001-tsb - cert no. 9784...
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dmishra53
Sep 6, 2020
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regarding bill payment intimation for a number that does not belong to me

I received a message today morning at 4:12am with content
"dear customer, your airtel postpaid (Fetch & pay) bill for mobile number :[protected] of rs 356.36 is due on[protected]. To pay your bill, click on bit. Ly/2ery6v6".

This given mobile number does not belong to me at present. As far as i remember, this was my number a number of years back. Receiving bill related messages for this number after so many years...
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A
Ayush Bhatter
Sep 5, 2020
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deduction of mab

There was deduction of 2 mab charges from my account. Though this deductions were made, i wasn't even notified once. After speaking with customer care for around an hour, he told me to visit branch.

Firstly iam a student, i just wanted to open an savings account with least minimum balance and good facility. Everyone suggested icici or sbi. As icici was near to my location and had positive reviews online. I opened 3 accounts...
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Naga Pramukh
Sep 5, 2020
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unauthorized amazon transaction pramukh

I have been debited 313 rupees in the name of vsi*amazon which i didn't authorize. I checked with amazon customer care and they have informed they have not debited it from their end. They have asked me to check with my bank. Please help me out....
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GangadharGali
Sep 5, 2020
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nach_ad_rtn_chrg~uitm~07 mar 20~1e890 95~519258244252

Hi team,

I made auto debit option (7th of every month) for my uti mutual fund purchase on sip basis on icici bank account on kondhwa branch. Normally when i want to purchase mutual funds i will keep amount on my account other wise i willn't keep amount on 7th day of the month. On 7th mar'2020 i didn't kept amount, due to that month i don't want to buy mutual funds. Later i when i kept amount on my account. Icici bank debited...
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Dhanashree Sawant Mone
Sep 5, 2020
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Deduction of charges without knowledge

Address: duswnt@gmail.com

My saving account has charges deducted 590/- sadly the company has not been receiving my call for clarification
My EMI which usually gets paid on 3rd was paid by debit card and Auto debit on time. Atleast the bank should have courtesy to clarify the charges and not just deduct hard money for fun...
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Shivshankar Prajapati
Sep 5, 2020
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balance deducted for iprugtp-nca-sr*-si without any information

I am shivshankar prajapati. I am holding a salary account in icici bank. I noticed some charge in the amount, so i checked my icici bank statement and found continues deductions of rs 100 with the description of iprugtp-nca-sr*-si without any prior information.

I am not aware what type of charges are these. They never informed me regarding these charges either by email or by letter or by sms.

Please look in to...
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Ichen
Sep 5, 2020
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Activation of one assist plan without my knowledge

I have never ask for the activation of one assist plan for my card. However it has been activated without my knowledge. I don’t want it and I want to deactivate it. I try calling the icici customer care number but it is of no help since it’s only pre recorded voice....
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I have never ask for the activation of one assist plan. It has been activated without my knowledge. I don’t want it and i want to deactivate it. I have been calling the customer care number but its of no help....
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Sainath sreekurthi
Sep 5, 2020
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unauthorised transaction without otp

Hi, my account got debited with amount 2652.68 through vsi/ amazon stan. As i'm aware, i haven't done any transaction. Please do the needful....
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rakesh.jonna
Sep 5, 2020
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ICICI bank open a demat account without my consent

Address: Tirupati
Website: Icicibank.com

I opened a savings account with ICICI during 2014 after completing my graduation and I have not requested for any demat account. They kept adding Annual maintenance charges and send one email once in a year which I didn't pay attention.

I never logged into my demat account nor I know my demat account number nor I purchased any equity shares but now it became 3800 Rs which I should pay with out my mistake.

This...
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Dhivya Vijayakumar
Sep 5, 2020
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Unnecessary fines

Hi,

Why there is deduction from my account nach_ad_rtn_chrg~adblde
Sk~03jul20~14d28a1~bts_b008

This has happened mutiple times.

I already lost 3000 rupees.

Revert my money back and let me know why this is.

I already raised this complaint a month ago.

No proper response.

I am going to apply banking ombudsman....
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pavi joyy
Sep 4, 2020
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Money debited without any notification for nach_ad_rtn_chrg~tpsl

Address: Chennai ashok nagar

Pavithra on sep 04, 2020
I got money debited this month from my icici saving account which is my salary account with remark "nach_ad_rtn_chrg~tpslsip~~ccc33cf". I am not sure why rs 11800 were debited from my account. I have been using this account from more than 5 years but this has happened last 6month

Kindly resolve my query and refund my amount. You can find my name, account number and debit screenshots in the attachments....
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yoursdeekay
Sep 4, 2020
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instasip opened 2 months back but no visibility online/offline

Address: INDIA

Instasip opened 2 months back but no visibility online/offline
Money is being deducted for sips since last 2 months and i cant access it online even after following up with my relationship manager, customer care, wealth management team. Icici bank is lingering on to the situation since then and has not provided any solutions and keeps asking the same details again and again. Every month 5k is being deducted from my savings account...
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Ranjan Sahoo10344
Sep 4, 2020
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Icici bank harassment money deduction

Nach_ad_rtn_chrg~iprumf~24aug20~b273fc7~

Icici bank randomly applying charges, i never tried mf, why this deduction. Its frustrating.
Requesting to resolve this.

These banks only know how to harash customer....
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Pulin Behera
Sep 4, 2020
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refund request for emi even after applying moratorium

I had applied for moratorium on jul 31 for the month of aug for one of my loan accounts (Lpagl[protected]). But the amount got debited. I had the money to pay for the other loan account (Lphyd[protected]) and that's why only the amount for that particular emi was there in my account. Sr[protected] has been raised but hasn't been resolved yet. Please help....
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Hi:

My name is mrs. Satabdi bhatia and i have been running a ppf a/c under icici bank for more than 5 years. And due to some medical emergency of mine, i need to close and withdraw the entire amount from ppf a/c.

The relevant costs are included from initial, rigorous testing until the actual treatment!

For that, we have submitted a doctor's certificate where it's written: "her condition may be...
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SriramN
Sep 4, 2020
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icici bank icici bank dp chgs till jul-20

Hello - i am sriramachandra nidamanuri from hyderabad. 826.00 rupees has been deducted from my icici account as (Dmc/in[protected] dp chgs till jul-20) on 25th august 2020. I have neither subscribed nor used my demat account till now.

Transaction id: in[protected]

I want my money back as i haven’t used icici demat account till date and i have not requested for any demat account while opening the account....
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nikhil.kondbattulwar
Sep 4, 2020
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Fastag not delivered

Dear team,

From last 5 month fast tag not delivered from 13 march 2020
I had complaint online & customer care but no response

Fast tag no-[protected]
Vechicle no-mh15 ep1308

Attached complaint history

Same tag dispatch but due to lock-down return back

But now all courier started from last 4 month but still fast tag not recived

Requested...
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DipakuPatil
Sep 4, 2020
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amount deducted nach_ad_rtn_chrg~adbldesk~16jul20~abd622

I am not understanding why amount is getting from my bank account by nach_ad_rtn_chrg~adbldesk~11aug20~ec3f5b this label?

Thanks,
Dipak patil
[protected]...
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