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ICICI Bank Complaints & Reviews

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Updated: Apr 8, 2025
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ICICI Bank reviews & complaints page 93

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A
Anuradha vaishnav
Jul 16, 2022
Jul 17, 2022
This thread was updated on Jul 17, 2022
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Error Your user ID has been disabled due to security reasons. Please call our Customer Care for further assistance.

Address: Jaipur, Rajasthan

I have been using my Internet bank account for long time and now its saying it is disabled, I called customer care 7-10 time which is a paid number and every time customer care representative said that your voice is not coming and they disconnect call every time 10 minutes..

This is sheer representation of poor services that ICICI Bank does offer. Whenever I call customer care number, it never gets connected. Poor poor service...
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Shruti Dudeja
Jul 16, 2022
Jul 17, 2022
This thread was updated on Jul 17, 2022
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Saving Account Disabled. Your user ID has been disabled due to security reasons. Please call our Customer Care for further assist

It is with utmost disappointment that I have to say, my savings account has been disabled without any prior notice. Customer care is not receiving my call. I don't have any Relationship Manager assigned to me. This is such a helpless feeling. Such a pathetic and poor service I have never seen. I am one of the premier customers of ICICI using banking from the past 6 years.

Kindly activate my savings account as soon as possible.br...
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Heenal18
Jul 16, 2022
Jul 17, 2022
This thread was updated on Jul 17, 2022
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Fraud amount of rs 5582.25 from ICICI Bank

On 16th July 2022 amount of rs 5582.25 rs got deducted from my ICICI Bank account with transaction description as cms/xxxxxxxx7876/ADTPSLSIPG_xxxxxxxx003. On informing the customer care executive it was told to me that this payment is made towards an SIP. However i have no such SIP registered. Please look into it and let me know.

Regards
Heenal...
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Roshan Lamhe
Jul 16, 2022
Jul 17, 2022
This thread was updated on Jul 17, 2022
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235/- Rs deducted as a deposit charge without any prior notice or information about charges

On 13 of july 2022 icici has deducted 236 rs from my account as deposit charge without any prior notice or information regarding the charges. I’ve been using the bank acount from last 2 tears and it was the first time i deposite a sun of 36000 rs. And when i called the customer care they said “ Sir aise hi hota h sabko pta h agar app non working hours mien paisa deposite krte ho toh charges lgte hai” and when i asked why is it that...
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Ishan9780
from Jalandhar, Punjab
Jul 16, 2022
Jul 17, 2022
This thread was updated on Jul 17, 2022
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Financial fraud vis UPI

Address: jalandhar

I have an account[protected]with icici bank In the name of ishan. In afternoon i have continuously Recieved a msg from unknown source and after some time amount( 10000, 9500, 5000, 4982, 4723, 4213, 4852) deducted from my account total amount 43270 and 40079 in my father account of sbi bank which is linked with my mobile number. But i have never share any otp, pin, card detail, any information of account and never open any url link .Transaction...
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Amareshwarreddy
from Hyderabad, Telangana
Jul 16, 2022
Jul 17, 2022
This thread was updated on Jul 17, 2022
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Deducted dmt dp chgs even I don't have demat account

Address: Hyderabad

Dear ICICI BANK, I am amareshwar reddy ., How can you deduct money from my account without notifying me? i was just checking transactions of my account and found that Rs 826.00/- deducted as DMC/[protected] DP CHGS TILL MAY-17. and also 137.28 rs deducted as DP CHGS MAR-21, 8rs and 10rs DP CHAGS MAY-22 but i don't have any demat account, Stupid Work by ICICI

No has asked regarding that, with out explaing just deducted money,...
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Screwless
from Mysore, Karnataka
Jul 16, 2022
Jul 16, 2022
This thread was updated on Jul 16, 2022
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Bank account kyc pending to pf account

Hi
I need to get approved to pf account it's been under review for more than one week
I need to make transaction from my pf account
I seeded this on 10/07/2022
Kindly resolve this issue...
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M
manojjnu
from Ranchi, Jharkhand
Jul 15, 2022
Jul 17, 2022
This thread was updated on Jul 17, 2022
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Malicious reporting of other loan account and collection of EMI forcefully

Address: Dr. Manoj Kumar Central University of Jharkhand Ranchi-835 222 Jharkhand (9801233616)

Being aggrieved the I named herein has submitted a Complaint (Reference to complaint number 000XBaHB8900AS5B: Level 1 Complaint / Loan DATED ON 25TH June 2022) is still unresolved. Details of the complaint are as under:
1. NAME OF THE I : Dr. Manoj Kumar

2. FULL ADDRESS OF THE I:
C/O Mrityunjay Singh, 4/c Kush Aparment, Luv Kush Apartment, Piska more, near Shivajee Park, Hehal Ranchi, Jharkhand-834005
br...
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Sunil1211
from chandigarh, Punjab
Jul 15, 2022
Jul 16, 2022
This thread was updated on Jul 16, 2022
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Being charged INR 100 every month for last 5years

I have seen that I have been getting charged INR 100 every month with this reference#IPRUGTP-NCA-SR[protected]SI on my statement. I need this to be stopped as soon as possible and also, I'm suing this account for at least 5+ years and now I need refund for all the transactions until now....
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RajendraSaee
Jul 15, 2022
Jul 16, 2022
This thread was updated on Jul 16, 2022
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Multiwallet card not received

Did not recieve multiwallet card with chip
Had sent the text a year ago

[protected]@gmail.com...
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M
mina31
Jul 15, 2022
Jul 20, 2022
This thread was updated on Jul 20, 2022
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Failed preload

I am an indian citizen curently in the States for a bit.I tried reloading my forex card 3 days ago with money from my source account, the money was deducted from my account showing as a successful trnsaction on my mini statement but was never reloaded onto my forex card. I have been trying in vain to get help from their international helpline number and going around in circles ever since. I have been told to wait a few more hours for the...
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Kishlay Dubey
Jul 15, 2022
Jul 20, 2022
This thread was updated on Jul 20, 2022
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Dispute of Online Payment Done from ICICI Credit Card dated 30th June 2022

Address: Flat A-701, Woodsville Phase 2, Borhadewadi, Moshi

Dear Team ICICI,

This is to inform you that my online payment was done by ICICI Credit card number [protected], for 30th June.

3.jpeg
2.jpeg

This card details were taken from Booking.com for reserving the room, but no such payment was made to IBIS Zurich.

When we arrived, we had made payment with Euros.

IBIS Zurich Invoice with Euros cash - 11th to...
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A
ajitesh13@gmail.com
Jul 15, 2022
Jul 19, 2022
This thread was updated on Jul 19, 2022
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Incorrect charges deducted and no response on emails and calls

I have been trying to contact the customer care for more than a week now. The numbers mentioned on the website are either invalid or go unanswered no matter how many times you try. I thereafter sent an email to which I got an automated response stating that the team would get back to me within 2 working days. It has been 7 days now and I have received no revert whatsoever despite several follow ups too.
I have been incorrectly charged...
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Siddhi Golatkar
Jul 15, 2022
Jul 15, 2022
This thread was updated on Jul 15, 2022
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Grid Authentication Disabled for ICICI bank

Address: Bkc, Mumbai

ICICI Bank — Grid Authentication Disabled even when i entered the grid values correctly....
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M
mitasaha1996@gmail.com
Jul 15, 2022
Jul 19, 2022
This thread was updated on Jul 19, 2022
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I m complain against icici credit card

Address: Kolkata

Dear sir/mam

I don't apply any CREDit card from your bank icici. But don't know how to generate CREDit card against this number [protected]..
I m not received any card from your bank..
Due to this issue my civil score is down.
I m unable to process any thing due to this ### reason... please check ASAP and revert back..
Please close this CREDit card which is showing in my name Mita saha and number...
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J
Jeetu Daswani
Jul 15, 2022
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Unauthorized charge - ECSRTNCHGS

Hi, ₹590 was deducted from my account without my knowledge (ECSRTNCHGS - didn’t add the numbers incase those are to be confidential. I have no clue what this means and I have no loans in my name. Why has this happened?...
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Venkata Jagan Chennu
from Guntur, Andhra Pradesh
Jul 15, 2022
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Ecsrtnchgs and posdec chg

Address: Gachibowli, Hyderabad
Website: infinity.icicibank.com/corp/AuthenticationController?FORMSGROUP_ID__=AuthenticationFG&__START_TRAN_FLAG__=Y&FG_BUTTONS__=LOAD&ACTION.LOAD=Y&AuthenticationFG.LOGIN_FLAG=1&BANK_ID=ICI&CTA_FLAG=I

I had a GROWW account and three SIP's that get deduct an amount of 500 on every month first or previous month ending. I know I missed the month ending date but made the amount available by the July month starting and my account statement also shows GROWW has deducted the three SIPs amount 1500 each costing about 500. Even after that I see multiple ECSRTNCHGS charges and POSDEC CHG on a daily basis from July 1st to till date. Due to these...
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RohitDalal80
from Gurugram, Haryana
Jul 15, 2022
Jul 16, 2022
This thread was updated on Jul 16, 2022
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EPFO Bank KYC Pending for verification with ICICI Bank

Address: gurugram

Dear ICICI Team,

My Bank account KYC in EPFO (UAN 1009 **** 7559) is showing as verification under process for the last few days.

Kindly take it up on priority and approve it, as I have some emergency and need to withdraw the funds from EPFO.

Warm Regards
Rohit Dalal...
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Sachinm750
Jul 15, 2022
Jul 16, 2022
This thread was updated on Jul 16, 2022
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25k dedicated in account opening process

Address: Durg chhattisgarh

Sir..during the process of mine savings account online opening they take initial funding of 25000/-rs. I have done my initial funding 25000 but i didn't receive any information and account number. I concern about my money plzz help me...
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Sakshi_77
from Gwalior, Madhya Pradesh
Jul 15, 2022
Jul 16, 2022
This thread was updated on Jul 16, 2022
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Fraud Transaction Twice via- ADTPSLSIPG charges

Address: sakshigupta808@gmail.com

My ICICI savings account got debited twice on 13th June via ADTPSLSIPG charges without any intimation. If this is the case I am pretty sure, my money is not safe in this bank. Please get it resolved as soon as possible.
From
Sakshi...
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