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IFB Industries Complaints & Reviews

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Updated: Nov 5, 2024
Complaints 6876
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5639
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IFB Industries reviews & complaints page 256

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E
Elamanda Anjaiah
from Akkarampalle, Andhra Pradesh
Oct 20, 2014
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Complaint against ticket No.13823078

Address: Chittoor, Andhra Pradesh

In response to my complaint on 18.09.2014, your technician was came and checked the washing machine on 03.10.2014. They told that a part is not working and the part should be replaced. We agreed to replace that part. Your technician told that the part is available to them and will replace that part within next 5 days. But still your technician didn't come again. This is the 2nd time when we are suffered to repair the washing machine for...
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sravanivuyyala
from Hyderabad, Telangana
Oct 20, 2014
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Very poor service from ifb. asked for replacement of pipe and adapter connecting to tap but not yet resolved since 15 days

Address: Warangal, Andhra Pradesh

We have called ifb local office in warangal on 2nd october 2014 and ordered a stand and pipe adapter that connects to tap. After several follow ups, the service boy came after a week with a stand and solved half issue and left. We are following up with him as well customer care office on daily basis, but still we have not yet got the pipe and adapter which can be connected to tap. This shows the negligence of the staff as well as the maintenance...
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kmsujis
from Bengaluru, Karnataka
Oct 20, 2014
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very very poor service

Address: Bangalore, Karnataka

Hi All, I m Krishna we given our IFB washing machine for service three month back but till date(20/10/14) we are not received. When ever I call Mr. Raghavendar to ask about IFB machine he will say today before 12am we will deliver but he is not deliver the machine till date. I never see like that service. Even till date we are not received the IFB washing machine but Mr. Raghavendar ([protected]) is not given dead date as well. Kindly...
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abhikavi
from Bengaluru, Karnataka
Oct 20, 2014
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extremely poor service by IFB.

Address: Bangalore, Karnataka

IFB cust id: 3106325 Complaint No: 13690732 Complaint No: 13801438 My IFB washing machine is in warranty and I had raised complaint 13690732 to IFB customer care saying the problem of drum not rotating on Aug 26'th 2014. They had told they would need to replace drum. But they had closed the complaint without any intimation to me. I had contacted customer care and again raised complaint 13801438. This compliant was also closed without solving...
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CVRaghu
from Korba, Chhattisgarh
Oct 20, 2014
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Problem in IFB Model:305BCI Convection Microwave Oven

Address: Korba, Chhattisgarh

We Purchased a Microwave Oven - IFB:305BCI S No:[protected] on 12. Nov.2011 with Bill No: 225 for Rs. 13700 from the Authorised Dealer, Payal Enterprises, Korba. The Microwave was Installed on 4.Nov 2012 by Sri Naresh Kumar as per the directives of the Authorised Dealer. Since Installation, the microwave has been not been working. It has been 3 years since we bought the microwave but could not utilise the benefits of the machine...
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prakashbw
from Mumbai, Maharashtra
Oct 19, 2014
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Poor Service and worst service

I brought recently(15 days back) top load washing machine from IFB. After so many calls (IFB Customer care, service center manager and technician) they installed the washing machine in the home. Following problems found while installing washing machine in the home by technician. 1. Bubble didn't come in the center. 2. Outlet pipe is leaking. I raised compliant on 14th Oct but no one visited home and resolve the problem till now...
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Thillai Ganapathy
from Surat, Gujarat
Oct 19, 2014
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Poor Service From IFB - Washing machine

Address: Chennai, Tamil Nadu

I would like to bring to your notice the customer frustration. It is really pathetic service I come across in My life time.My washing machine is not working i filed a complaint 2 months before they responded by complaint after 20 days they send one guy he just saw the fault and informed technical guy will come and fix the problem and the technical guy came to home after 20 days and he told he doesn't have the goods with him and he told...
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Prachi Rai
from Jammu, Jammu and Kashmir
Oct 18, 2014
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Faulty dishwasher

Address: Jammu, Jammu and Kashmir

I live in jammu. We bought the dishwasher neptune dx a month ago. When the machine came we found that it had a huge dent on the right side. We complained and they said that they would send a new one soon and they did but this one was old.. It didnt even have a pipe and looked really old. The service tried to fool us by telling us that they had the machine tested before they sent it to us which was totally a lie. Then much to our satisfaction...
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renikuttan
from Bengaluru, Karnataka
Oct 18, 2014
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Worst service from IFB for Washing Machine.

Address: Bangalore, Karnataka

Hi, I have raised a complaint regarding my IFB Washing Machine on 07th Oct 2014 (Complaint no:[protected] I have not received any calls from IFB service center. So after a few days again I contacted Customer care, they told that the issue got resolved and the ticket has been closed. I told them to re-open the ticket since nobody contacted or fixed the issue. After a few days "again" I contacted customer care, this time also they told...
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abhishek2302
Oct 18, 2014
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service issue

Address: Patna, Bihar

Hi, This is regard with the world class service being offered by one of the pioneers. I have been using three washing machines of IFB since 2011 and WAS very happy with the performance of the machines. Recently around 20-25 days back my one of the machine stopped functioning. We registered a complaint : 13804356 and some eng inner visited the site and confirmed that a part went faulty that needs to be replaced. He asked for...
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ChethanaGR
from Bengaluru, Karnataka
Oct 17, 2014
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Absolutely unacceptable service level

Address: Bangalore, Karnataka

It has been 3 months now o[censored]s calling IFB washing machine and the technician indicated that the ball bearing of the drum has worn out within the first 2 years o[censored]sing. The 100% warranty for IFB machine is still in place and they just not responding to our calls and are not fixing the issue. this is absolutely unacceptable especially when a commit is provided by IFB. Ticket number is 13373858 logged in on July 18, 2014. not sure of...
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Yedusailaja
from Jayamkondacholapuram, Tamil Nadu
Oct 17, 2014
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Careless service towards customers

Hi sir We have given complaint 2weeks back but no one respond to it. On 13 of this month they called us nd said tomarrow u vl cum. We waited for 3 days but no one came. Again we called to ur toll free numb they said that ur complaint has cancelled. This is the way ur company is responding to customers....
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ssrilatha
from Chennai, Tamil Nadu
Oct 16, 2014
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neptune dishwasher

Address: Chennai, Tamil Nadu

My dishwasher is having problem. It is on an extended warranty product about 3 year old. Service people came on 30th August 2014 from Sri Sai Home Care Teynampet for asking for maintenance service and ran the machine with Descal. Halfway through that The engineer claimed there was smoke and asked us to log a service call. We had lodged the service call on toll free number. Two people came and then said they do not have a particular spanner...
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kameswara rar p.v
from Rajahmundry, Andhra Pradesh
Oct 15, 2014
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dishwasher[zephyr sx] is not working from 10-09-2014

Address: East Godavari, Andhra Pradesh

MY DISH WASHER IS NOT WORKING FROM[protected]. ON[protected], I LODGED A COMPLAINT TO THE CUSTOMER CARE[TICKET NO:13766355]. ON[protected], TECHNICIAN VISITED MY HOUSE AND INSPECTED THE DISH WASHER. HE TOLD ME THAT A PART OF THE DISH WASHER HAS TO BE REPLACED.HE TOLD ME THAT HE WILL VISIT AGAIN AFTER HE RECEIVED THE PART FROM COMPANY. AGAIN ON[protected], I LODGED THE COMPLAINT TO THE CUSTOMER CARE.ON[protected], THE SAME TECHNICIAN CAME...
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Drabdulla Nadukkandy
from Thiruvarur, Tamil Nadu
Oct 15, 2014
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not working

Address: Kozhikode, Kerala

my first complaint was on 29.09.14 complaint number 11784163. the mechanic came repaired some thing. .Machine worked for one day and stopped working afterwards. Since the machine is not working I have informed the matter to the mechanic.he visited my house.He told me that some parts are not available with them and they will get it soon.It is more than ten days back.Nothing happened afrewards. I have complained again on 14.10 14 and the...
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Thillai Ganapathy
from Surat, Gujarat
Oct 14, 2014
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Washing machine problem not rectified for 70 days

Address: Chennai, Tamil Nadu

It is really pathetic service I come across in My life time.My washing is not working i filled a complaint 2 months before they responded by complaint after 20 days they send one guy he just saw the fault and informed technical guy will come and fix the problem and the technical guy came to home after 20 days and he told he doesn't have the goods with him and he told he will back tomorrow he is not back for another 10 days again we called...
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Kishoredot
from Mumbai, Maharashtra
Oct 14, 2014
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No Resposne from IFB for my waching machine problem

Address: Guntur, Andhra Pradesh

My IFB watching machine has stopped functioning so filed a compliant on 8th October with compliant number: 13978308. I have followed up 4 times with customer care so far and every time they say they will escalate it to up line and their guys turn up on the same day. But in reality its FALSE. I even contacted the service person directly (Prasad - [protected]) but no luck. I have now the feeling that I SHOULD NOT HAVE buy watching machine from...
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Shagun Sinha
from Gurgaon, Haryana
Oct 13, 2014
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No response after numerous complaints

Address: Bangalore, Karnataka

IFB must be the only company in this world who generates a complaint ticket and then closes the same without knowing the problem has been resolved or not . Customer's satisfaction or dissatisfaction has no meaning to them . My washing machine stopped working on 26th August and hence a complaint registered on the same day vide number 13648355 . The matter is not resolved yet the closure of complaint took place without our knowledge . Once...
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sprasoon
from Indore, Madhya Pradesh
Oct 13, 2014
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No response in 4 days after raising the complaint for Washing machine

Address: Indore, Madhya Pradesh

Hi, I have raised a complaint on Friday morning(10 Oct 2014) as the tap of my Washing Machine Eleana DX has been damaged. But still not there is a call back from your technician. I have raised the concern 3 times over toll free helpline, but no updates from them as well. Also they do not provide and complaint number as well. Please help me with this ASAP....
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subashcdash
from Bhubaneshwar, Odisha
Oct 13, 2014
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Service Provider

Address: Khordha, Odisha

Dear Sir, We Have complain again and again But from your side there is no respond so we are facing much more problem in our office. Its also Hampers your reputation. So Please Lookout the matter and obliged. Thanking You With Regards Sonu Commercials (P) Ltd Bhubaneswar [protected]...
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