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Updated: Jan 31, 2025
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IDE Enterprises - Fraud Franchise for IFB Washing machines
IFB Washing Machine Repair cost is more than 8K for every 6 months
Very poor service (Siliguri)

IFB Industries reviews & complaints page 256

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R
ranjeetkumardmrc
from Dhanbad, Jharkhand
Oct 24, 2014
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regarding customer service demonstration

Address: New Delhi, Delhi

i have purchased IFB front loading washing machine EVA AQUA 5.5 kg from croma centre at select city walk saket new delhi.but till now no one has turned up for demonstration till now.rather i have convinced by croma store person that some one has come on dated 24.10.14 .i have experiencing worst service ever by croma and ifb....
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bommadevara
from Bengaluru, Karnataka
Oct 24, 2014
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Cheating guntur service center n andhra pradesh

Address: Guntur, Andhra Pradesh

Complaint number: 13939524, id number: 10003384. Model no. 012197 ifb555digital, the door got stuck and when a complaint lodged a service man came and charged 750 rs.. The problem is not yet solved. He charged rs.350 as service charge and another rs.350 as extra charge... But till today the problem is not solved after taking so much of money.. The man named ramakrishna behaves rudely also.. Kindly attend the problem. B. V. Rao Bommadevara...
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rajoo1323
from Bengaluru, Karnataka
Oct 24, 2014
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repairs not attended to despite repeated requests

Address: Chennai, Tamil Nadu

Customer id 933439 complaint number 11838446. I would like to thank your organisation for attending to complaints within 24 hours as promised. However, in my case though it has been more than one week 24 x 7 days the complaint has not been attended to. Keep it up Good service. Rajaraman chennai [protected]...
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Tejh
from Cuncolim, Goa
Oct 24, 2014
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IFB Fake Jammu Service center

Address: Jammu, Jammu and Kashmir

Fake service center.There are 2 persons name.one name is rohit he call the customer that i have authorized service center in jammu and they gave customer to fake bills, duplicate spare parts, and he asked that he is the ASM of jammu/tallab tillo area incharge.I specially request to IFB that take some serious action abt this type of fraud.These are that kind of people they make customer fool.I am confused that anyone can use email address...
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Krupa2510
from Ahmedabad, Gujarat
Oct 22, 2014
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Pathetic service and response from IFB executives

Address: Ahmedabad, Gujarat

I have IFB washing machine of 6 kg. My permanent customer Id number is 1908552. My product is under AMC. I have registered a complaint on 18-October-2014 around 9:00 am with complain ID 14049036. No technician has attended my complaint till 22-October-2014 around 3:00 pm since my so many reminder calls. Every time I got the same answer TECHNICIAN IS SUPPOSE TO VISIT TODAY ONLY AND YOUR COMPLAINT WILL BE GET RESOLVED TODAY ITSELF. Today when...
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Deepa Arun
Oct 22, 2014
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Poor respnse from ifb tripunithura. kerala service centre

My IFB washing machine is not working. So I took that to IFB authorized service centre at Hill palace road Tripunithura kerala on August this year. Till now they not repaired my machine z when ever I call them they will say next week so now almost two months gone and no resonse from them. I request the IFB authorized personnel to take action....
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rajoo1323
from Bengaluru, Karnataka
Oct 21, 2014
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washing machine not working - Technician has failed to set right the problem

Address: Chennai, Tamil Nadu

Customer id is 0933439 complaint number is[protected] on friday - 17.10.14 around 7 AM I was assured that the complaint ( washing machine 6 kg digital ) would be attended to within 24 hours. it is under AMC. Till date 21.10.14 - no technician has come. Very poor service. What is the use of having a washing machine if it is going to conk off every 20-25 days. this is the umpteenth time that the machine is failing in the last 3-4 months....
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Elamanda Anjaiah
from Akkarampalle, Andhra Pradesh
Oct 20, 2014
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Complaint against ticket No.13823078

Address: Chittoor, Andhra Pradesh

In response to my complaint on 18.09.2014, your technician was came and checked the washing machine on 03.10.2014. They told that a part is not working and the part should be replaced. We agreed to replace that part. Your technician told that the part is available to them and will replace that part within next 5 days. But still your technician didn't come again. This is the 2nd time when we are suffered to repair the washing machine for...
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sravanivuyyala
from Hyderabad, Telangana
Oct 20, 2014
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Very poor service from ifb. asked for replacement of pipe and adapter connecting to tap but not yet resolved since 15 days

Address: Warangal, Andhra Pradesh

We have called ifb local office in warangal on 2nd october 2014 and ordered a stand and pipe adapter that connects to tap. After several follow ups, the service boy came after a week with a stand and solved half issue and left. We are following up with him as well customer care office on daily basis, but still we have not yet got the pipe and adapter which can be connected to tap. This shows the negligence of the staff as well as the maintenance...
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kmsujis
from Bengaluru, Karnataka
Oct 20, 2014
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very very poor service

Address: Bangalore, Karnataka

Hi All, I m Krishna we given our IFB washing machine for service three month back but till date(20/10/14) we are not received. When ever I call Mr. Raghavendar to ask about IFB machine he will say today before 12am we will deliver but he is not deliver the machine till date. I never see like that service. Even till date we are not received the IFB washing machine but Mr. Raghavendar ([protected]) is not given dead date as well. Kindly...
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abhikavi
from Bengaluru, Karnataka
Oct 20, 2014
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extremely poor service by IFB.

Address: Bangalore, Karnataka

IFB cust id: 3106325 Complaint No: 13690732 Complaint No: 13801438 My IFB washing machine is in warranty and I had raised complaint 13690732 to IFB customer care saying the problem of drum not rotating on Aug 26'th 2014. They had told they would need to replace drum. But they had closed the complaint without any intimation to me. I had contacted customer care and again raised complaint 13801438. This compliant was also closed without solving...
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CVRaghu
from Korba, Chhattisgarh
Oct 20, 2014
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Problem in IFB Model:305BCI Convection Microwave Oven

Address: Korba, Chhattisgarh

We Purchased a Microwave Oven - IFB:305BCI S No:[protected] on 12. Nov.2011 with Bill No: 225 for Rs. 13700 from the Authorised Dealer, Payal Enterprises, Korba. The Microwave was Installed on 4.Nov 2012 by Sri Naresh Kumar as per the directives of the Authorised Dealer. Since Installation, the microwave has been not been working. It has been 3 years since we bought the microwave but could not utilise the benefits of the machine...
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prakashbw
from Mumbai, Maharashtra
Oct 19, 2014
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Poor Service and worst service

I brought recently(15 days back) top load washing machine from IFB. After so many calls (IFB Customer care, service center manager and technician) they installed the washing machine in the home. Following problems found while installing washing machine in the home by technician. 1. Bubble didn't come in the center. 2. Outlet pipe is leaking. I raised compliant on 14th Oct but no one visited home and resolve the problem till now...
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Thillai Ganapathy
from Surat, Gujarat
Oct 19, 2014
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Poor Service From IFB - Washing machine

Address: Chennai, Tamil Nadu

I would like to bring to your notice the customer frustration. It is really pathetic service I come across in My life time.My washing machine is not working i filed a complaint 2 months before they responded by complaint after 20 days they send one guy he just saw the fault and informed technical guy will come and fix the problem and the technical guy came to home after 20 days and he told he doesn't have the goods with him and he told...
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Prachi Rai
from Jammu, Jammu and Kashmir
Oct 18, 2014
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Faulty dishwasher

Address: Jammu, Jammu and Kashmir

I live in jammu. We bought the dishwasher neptune dx a month ago. When the machine came we found that it had a huge dent on the right side. We complained and they said that they would send a new one soon and they did but this one was old.. It didnt even have a pipe and looked really old. The service tried to fool us by telling us that they had the machine tested before they sent it to us which was totally a lie. Then much to our satisfaction...
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renikuttan
from Bengaluru, Karnataka
Oct 18, 2014
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Worst service from IFB for Washing Machine.

Address: Bangalore, Karnataka

Hi, I have raised a complaint regarding my IFB Washing Machine on 07th Oct 2014 (Complaint no:[protected] I have not received any calls from IFB service center. So after a few days again I contacted Customer care, they told that the issue got resolved and the ticket has been closed. I told them to re-open the ticket since nobody contacted or fixed the issue. After a few days "again" I contacted customer care, this time also they told...
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abhishek2302
Oct 18, 2014
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service issue

Address: Patna, Bihar

Hi, This is regard with the world class service being offered by one of the pioneers. I have been using three washing machines of IFB since 2011 and WAS very happy with the performance of the machines. Recently around 20-25 days back my one of the machine stopped functioning. We registered a complaint : 13804356 and some eng inner visited the site and confirmed that a part went faulty that needs to be replaced. He asked for...
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ChethanaGR
from Bengaluru, Karnataka
Oct 17, 2014
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Absolutely unacceptable service level

Address: Bangalore, Karnataka

It has been 3 months now o[censored]s calling IFB washing machine and the technician indicated that the ball bearing of the drum has worn out within the first 2 years o[censored]sing. The 100% warranty for IFB machine is still in place and they just not responding to our calls and are not fixing the issue. this is absolutely unacceptable especially when a commit is provided by IFB. Ticket number is 13373858 logged in on July 18, 2014. not sure of...
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Yedusailaja
from Jayamkondacholapuram, Tamil Nadu
Oct 17, 2014
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Careless service towards customers

Hi sir We have given complaint 2weeks back but no one respond to it. On 13 of this month they called us nd said tomarrow u vl cum. We waited for 3 days but no one came. Again we called to ur toll free numb they said that ur complaint has cancelled. This is the way ur company is responding to customers....
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ssrilatha
from Chennai, Tamil Nadu
Oct 16, 2014
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neptune dishwasher

Address: Chennai, Tamil Nadu

My dishwasher is having problem. It is on an extended warranty product about 3 year old. Service people came on 30th August 2014 from Sri Sai Home Care Teynampet for asking for maintenance service and ran the machine with Descal. Halfway through that The engineer claimed there was smoke and asked us to log a service call. We had lodged the service call on toll free number. Two people came and then said they do not have a particular spanner...
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