IFB Industries Complaints & Reviews

Hi! I have registered my complaint regarding my IFB washing machine on 21st october 2014, complaint no.14072815. From last 26 days they have not been able to rectify the problem. my machine is under AMC . After repeated calls to customer care and their local service centre i finally got a response on 5th nov2014 i.e after 15 days that my complaint has been closed without the machine been functioning. After confronting the supervisor of customer...

Complaint no.11836646 on 16th october.3 servicemen came to check the machine, but noone rectified it.2nd complaint on 8th november[protected]no one has yet come to check our problem, but we have received a message that the complaint has been resolved.Being as an AMC customer in IFB and not solving our problem makes us very disappointing.We are not satisfied. please rectify our problem soon....

i have registered a complaint regarding my washing machine repair on september month[protected] but no action wer taken and on october i got a call from the customer care regarding the satisfaction of the service and we reported them that no one had arrived then they said soon they will take action but no one arrived and atlast we filed a complaint on[protected] saturday in Chidambaram[protected] and a service man came on monday to look at...

I own IFB washing m/c-Elite . It is under repair. It doesn't spin . I would have made minimum 10 calls to customer care[protected] for past 10 days . Every time they say "tomorrow we will attend ". I am really fed up with the service . Please attend to it asap....

Hi Team, Just wanted to know you have any value for customer, as per you last mail reply, you said you will look in to my complaints take necessary action . Can I know when that going to happen, When I called 1st of Nov to check when the engineer going to come address the problem, I come to know the my complaint already closed, how your team can close the complaint which out fixing /corrupting the problem . And they them self open one...

Dear sir, Many many day's goes i have given a compaint to my ifb washing machine but your technatian not attanding to my compaints my washing machine in problem you said what can i do i month goes. Thanks Sachin bhosale Muleva gold, ganesh park, Near sai satyam park, Pune nagar road, wagholi Pune-412207 Mo. No.[protected]...

I have made number of complaints from last 40 -50 days regarding my IFB Air Conditioner in customer care. But till now my problem has not been resolve. I have called them40-50 times but no body has come till now. Even I have contacted to senior supervisor. Even they did nothing. Please look into this matter as soon as possible otherwise I would take legal action. Regd. Phone no is [protected]...

i am Vincent and i gave complaint for machine not working on 1st NOV 2014 and complaint id is 11886462 the technician came on 4th Nov 2014 said board problem will replace on 6th Nov and when i called 6th Nov they said it will be done on 7th NOV again i called on 8th Nov they said evening they will come and do it when i called today ie, on 10th Nov they said without technician visiting home call was closed and given new id 11909486. Whether...

Dear Sir, Myself Robin Cherian purchased IFB washing machine on 27.04.2011. Details are below. Model: ELENA DX 5.5KG / ELENA SX 5.5KG SR.No: WT ELN DX B /ELN SXB = 158713 Yesterday after washing I have observed cracks on the top sides. During the time of washing jerking & vibration also observed. So I dont think that this will complete the warranty period (4 years). I had tried many times in your customer care (No:[protected]....

This is Parveen(.[protected]) I have logged a complaint in the name of ESAGALIB, against IFB Washing Machine for replace of parts.But IFB Nellore (Andhra pradesh) Dealer and IFB Staff i.e., Mr.JYOTHI BABU are saying that, we have to pay the money in ADVANCE, then only they are going to replace the part. Not only that with the help of Mr.JYOTHI BABU the dealer put our name in the Black list. Even they are not ready to hear our words. TOP TO...

This is Parveen(.[protected]) I have logged a complaint in the of ESAGALIB, against IFB Washing Machine for replace of parts.But IFB Nellore (Andhra pradesh) Dealer and IFB Staff i.e., Mr.JYOTHI BABU are saying that, we have to pay the money in ADVANCE, then on they are going to replace the part.Not only that with the help of Mr.JYOTHI BABU the dealer put our name in the Black list. Even they are not ready to hear our words.TOP TO BOTTOM...

I have registered a complaint 30 oct with IFB regarding my Elena washing machine is not working . Till now, nobody from IFB has come to resolve the issue . Whenever I call the customer care they promise me that they will come today, tomorrow etc .But nothing happens.I contacted their service Franchisee person Rajeswari and one mr Raghavendra . I already explained them that I have two small kids and life is diffficult without washing machine...

IFB service is very worst my washing machine is under some problem since last one yr we have been calling your service dept but no response from them they are attending calls and telling that they will come imediately but not responding further this is being happening since 1 yr, how many times to call your service people please check the problem with the service dept....

Dear Sir, I have lodged complaint on 28th Oct'14 regarding my microwave is not working properly.Ticket no: 14135963. Even repeated reminders and calls to customer care and service cordinators but to no avail. No response. Dam pathetic service. It is nearly 10 days have passed still they are not concerned at all. I am sorry to say that IFB has no service at all neither at customer care level nor at service provider level. I am providing...

We have purchased a Aqua Energie, digital SX-6 kg two years back, the machine is non operational since Aug 2014, view defect "Excessive Heating" ( display shows this), we lodged first complaint on 30 Aug '14 ( complain no[protected], the technician came after 4 days and advised that one small PCB to be changed, which they do not have, it took about 10 days to gel that. This time another technician came and, his opinion was, nothing wrong with...

I registered a complaint regarding my IFB washing machine on 19th October 2014. Subsequently a service engineer visited my residence (after undue delay). He checked the machine which required a change of cabinet and table top for which I was required to pay a cash advance of Rs 2500. I was given a receipt for the amount and was assured that the cabinet and other parts would be changed within a week. Unfortunately in spite repeated calls the...

I stay in Bangalore I have registered complain on 18th October to customer care regarding my dishwasher is not working. Still now nobody came to check the machine and I keep on calling the bellandur fib office they told me they will send the technician on Saturday 1 st nov no response, I called customer service yesterday. He have me the area manager Hemant kumat number he told me it will be ready today by 1'oclock nobody turned up I am trying...

I purchased by cash a senorita SX 6kg model Front Load IFB Brand washing machine from a IFB dealer in coimbatore, Tamilnadu on 30-10-14. Installation Technician came on 31-10-14 and he opened the package to install the machine, but on the machine the features and warranty stickers were found completely peeled off leaving only the remains of sticker gum patches here and there and too the machine seemed to be unfresh and dull and not brand...

Hi, I called IFB service centre for Annual Maintenance Contract (AMC) which they attended and collected the cheque in the name of IFB Industries Limited on[protected]. This cheque got cleared on[protected], but they say there is no record of this transaction and my Washing machine is not covered for AMC. Even after providing proof with the Receipt and the cheque clearance they are denying it after complaining several times. Few of the...

I have purchased ifb washing machine front load 6.0 kg from balaji electronics hyderabad and i received deliver on october 28th. I did not get any demo from ifb service centers. I did get a call on last saturday 1st nov, but none of them visited my premises so far. I have again escalated it on saturday, monday and tuesday again. Service centre person called and told that he will visit today. I am getting this confirmation for last three...