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IFB Industries Complaints & Reviews

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Updated: Apr 7, 2025
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IFB Industries reviews & complaints page 254

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A
auneshwar
from Delhi, Delhi
Nov 10, 2014
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IFB - irresponsibe customer care people working and complaint kepr open for more than 10 days

Address: Chennai, Tamil Nadu

i am Vincent and i gave complaint for machine not working on 1st NOV 2014 and complaint id is 11886462 the technician came on 4th Nov 2014 said board problem will replace on 6th Nov and when i called 6th Nov they said it will be done on 7th NOV again i called on 8th Nov they said evening they will come and do it when i called today ie, on 10th Nov they said without technician visiting home call was closed and given new id 11909486. Whether...
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robinfrancis
from Tellicherry, Kerala
Nov 10, 2014
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Problem in Washing Machine IFB (Model: ELENA DX 5.5KG / ELENA SX 5.5KG)

Address: Kannur, Kerala

Dear Sir, Myself Robin Cherian purchased IFB washing machine on 27.04.2011. Details are below. Model: ELENA DX 5.5KG / ELENA SX 5.5KG SR.No: WT ELN DX B /ELN SXB = 158713 Yesterday after washing I have observed cracks on the top sides. During the time of washing jerking & vibration also observed. So I dont think that this will complete the warranty period (4 years). I had tried many times in your customer care (No:[protected]....
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sks.parvin
from Kavali, Andhra Pradesh
Nov 9, 2014
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GOOD STAFF AND A VERY GOOD DEALER

Address: Nellore, Andhra Pradesh

This is Parveen(.[protected]) I have logged a complaint in the name of ESAGALIB, against IFB Washing Machine for replace of parts.But IFB Nellore (Andhra pradesh) Dealer and IFB Staff i.e., Mr.JYOTHI BABU are saying that, we have to pay the money in ADVANCE, then only they are going to replace the part. Not only that with the help of Mr.JYOTHI BABU the dealer put our name in the Black list. Even they are not ready to hear our words. TOP TO...
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sks.parvin
from Kavali, Andhra Pradesh
Nov 9, 2014
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IRRESPONSIBLE IFB STAFF AND DEALER

Address: Nellore, Andhra Pradesh

This is Parveen(.[protected]) I have logged a complaint in the of ESAGALIB, against IFB Washing Machine for replace of parts.But IFB Nellore (Andhra pradesh) Dealer and IFB Staff i.e., Mr.JYOTHI BABU are saying that, we have to pay the money in ADVANCE, then on they are going to replace the part.Not only that with the help of Mr.JYOTHI BABU the dealer put our name in the Black list. Even they are not ready to hear our words.TOP TO BOTTOM...
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Anup Thomas
from Bengaluru, Karnataka
Nov 8, 2014
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IFB - PATHETIC SERVICE

Address: Bangalore, Karnataka

I have registered a complaint 30 oct with IFB regarding my Elena washing machine is not working . Till now, nobody from IFB has come to resolve the issue . Whenever I call the customer care they promise me that they will come today, tomorrow etc .But nothing happens.I contacted their service Franchisee person Rajeswari and one mr Raghavendra . I already explained them that I have two small kids and life is diffficult without washing machine...
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J
jahan sangesh
Nov 7, 2014
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IFB washing machine service

Address: Ramanathapuram, Tamil Nadu

IFB service is very worst my washing machine is under some problem since last one yr we have been calling your service dept but no response from them they are attending calls and telling that they will come imediately but not responding further this is being happening since 1 yr, how many times to call your service people please check the problem with the service dept....
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kkbrothers
from Shirdi, Maharashtra
Nov 7, 2014
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Not attended the complaint 10 days are over Ticket No: 14135963

Address: Bangalore, Karnataka

Dear Sir, I have lodged complaint on 28th Oct'14 regarding my microwave is not working properly.Ticket no: 14135963. Even repeated reminders and calls to customer care and service cordinators but to no avail. No response. Dam pathetic service. It is nearly 10 days have passed still they are not concerned at all. I am sorry to say that IFB has no service at all neither at customer care level nor at service provider level. I am providing...
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arvindkaushik
from Delhi, Delhi
Nov 7, 2014
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Poor service and unsatisfactory response by IFB for front loading Washing Machine

Address: Chennai, Tamil Nadu

We have purchased a Aqua Energie, digital SX-6 kg two years back, the machine is non operational since Aug 2014, view defect "Excessive Heating" ( display shows this), we lodged first complaint on 30 Aug '14 ( complain no[protected], the technician came after 4 days and advised that one small PCB to be changed, which they do not have, it took about 10 days to gel that. This time another technician came and, his opinion was, nothing wrong with...
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anil.ittyerah
from Delhi, Delhi
Nov 6, 2014
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Long standing complaint regarding washing machine not attended to by company

Address: New Delhi, Delhi

I registered a complaint regarding my IFB washing machine on 19th October 2014. Subsequently a service engineer visited my residence (after undue delay). He checked the machine which required a change of cabinet and table top for which I was required to pay a cash advance of Rs 2500. I was given a receipt for the amount and was assured that the cabinet and other parts would be changed within a week. Unfortunately in spite repeated calls the...
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Nandini nooli
from Bengaluru, Karnataka
Nov 6, 2014
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IFB dish washer issue

Address: Bangalore, Karnataka

I stay in Bangalore I have registered complain on 18th October to customer care regarding my dishwasher is not working. Still now nobody came to check the machine and I keep on calling the bellandur fib office they told me they will send the technician on Saturday 1 st nov no response, I called customer service yesterday. He have me the area manager Hemant kumat number he told me it will be ready today by 1'oclock nobody turned up I am trying...
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rsdssr
from Coimbatore, Tamil Nadu
Nov 6, 2014
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Retailer Response

Address: Coimbatore, Tamil Nadu

I purchased by cash a senorita SX 6kg model Front Load IFB Brand washing machine from a IFB dealer in coimbatore, Tamilnadu on 30-10-14. Installation Technician came on 31-10-14 and he opened the package to install the machine, but on the machine the features and warranty stickers were found completely peeled off leaving only the remains of sticker gum patches here and there and too the machine seemed to be unfresh and dull and not brand...
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anil7677
from Arcot, Tamil Nadu
Nov 5, 2014
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AMC Issue

Address: Bangalore, Karnataka

Hi, I called IFB service centre for Annual Maintenance Contract (AMC) which they attended and collected the cheque in the name of IFB Industries Limited on[protected]. This cheque got cleared on[protected], but they say there is no record of this transaction and my Washing machine is not covered for AMC. Even after providing proof with the Receipt and the cheque clearance they are denying it after complaining several times. Few of the...
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A
azthiru
from Hyderabad, Telangana
Nov 4, 2014
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Ifb - demo

Address: Hyderabad, Andhra Pradesh

I have purchased ifb washing machine front load 6.0 kg from balaji electronics hyderabad and i received deliver on october 28th. I did not get any demo from ifb service centers. I did get a call on last saturday 1st nov, but none of them visited my premises so far. I have again escalated it on saturday, monday and tuesday again. Service centre person called and told that he will visit today. I am getting this confirmation for last three...
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Seshan Subramanian
from Krishnagiri, Tamil Nadu
Nov 4, 2014
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lot of noice.

Address: Chennai, Tamil Nadu

I am S Subramanian, Mobile [protected], From Chennai, Tamil Nadu. I have registered a complaint vide ticket no 11882994 dt 31.10.14. I am residing in West Mambalam, Chennai. Even when I make a call to the service centre, no one picking up my call. Please ensure that the service engineer attends to the problem at the earliest...
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P
priya1982
from Hyderabad, Telangana
Nov 3, 2014
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Front Loading Washing Machine

Address: Chennai, Tamil Nadu

Complaint no :11836619 it was raised on 15th September 2014. Service man came and checked there is fault in bearing and it under warranty. Still we don't get any respond from the service people . And i contacted customer care number [protected] and from there they gave our area supervisor number Gayathri - [protected] and nagaraj - [protected]. Kindly look into it and service in our area from IFB it waste. When we try to call...
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Amit Johar
from Mumbai, Maharashtra
Nov 3, 2014
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Demo

Address: Rohtak, Haryana

I have purchase ifb microwave convection 20ltr from ambala i am there in ambala for three days and ask for demo. Demo man mr. Rajneesh call me and take time from me. But he is not come in given time and my mother alone at home on this time. She is not able to attened him. Demo man give her time for come. But when i call him he give always another time to come but not come and i come back to rohtak. When i call coustmer care for demo they...
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rajig84
from Chennai, Tamil Nadu
Nov 3, 2014
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poor customer care service centres

Address: Chennai, Tamil Nadu

We purchased one IFB washing machine Front Load from your IFB dealer Amutha & Co, Tambaram last one year back. Before three months back in our machine error occurs. So we made complaint to customer care. one person came from tambaram customer care service centre. He looked over the machine he opened the box in the bottom of the machine. He broke one of the plastic part in that box. He told he will come tommorrowq and replace it, . The...
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M
mohap
from Bengaluru, Karnataka
Nov 3, 2014
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Not attending repair of amchine under amc and closing compalints without attending

Address: Bangalore, Karnataka

My ifb senorita washing machine is under amc since 09.09.2014. One register a complain on 19.10.2014 and they closed t on 23.10.14 telling it is completed, without any viisit. Again on 29.10.2014 i gave complaint no 14145815 which again was closed without attending and leaving the problem as is where is condition. Their call centre is pathetic and have kept peopl in hindi section who can not speak in hindi and after digesting the money...
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Swapna G
from Hyderabad, Telangana
Nov 2, 2014
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Horrible response and service and no value to customer's time

Customer id = 1689229. After registering formal complaint and multiple follow ups washing was taken for servicing for giving E-06 error for every wash. The entire panel board was changed. Amount of 3500+ was charged for the servicing. But when returned, the same complaint popped in along with more errors. Raised another complaint[protected]. The technician never arrives at given appointments (need to cancel other appointments and take...
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Udayvir Singh Bhadouria
from Mumbai, Maharashtra
Nov 2, 2014
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Ifb w/m digital ex 6kg not working - pathetic service

Address: Pune, Maharashtra

Dear Sir, <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> I am Uday, live in Pune, I am a senior executive in an MNC, working as Director and Partner for Amdocs responsible for APAC region. In past I was proud customer of IFB products though now Iregret due to experience with Digital EX machine that I have and response fromyour services center, local offices franchises and regional support managerHarshali...
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