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IndiaCakes.com Complaints & Reviews

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IndiaCakes.com reviews & complaints page 32

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A
Sep 13, 2020
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Address: Kolhapur. Pune.

I ordered a cake yesterday for my mom's 50 th birthday. But the website indiacakes.com took the order and took the money but no response after that. My order number is 361157. Plz return my inr 539.10. Do you have any feelings for anyone or not. The other details are in pictures. Plz cancel my order and return my full money. U have no right to steal some ones money like this. M crying n very sad.
+3 photos
Sep 13, 2020
Updated by [email protected]
Plz reply me asap
My order no: 362666.
I have placed an order for cake in indiacakes.cpm website for Rs:1260 on 29 september 2020 at 12.30pm. And this includes extra payment for the same day delivery.At first they mentioned as the order will be delivered by the same day by 5.30pm.As i dint recieve the order i called back to your representative for 3 or 4 times but yet they told me that they will deliver my order by 8pm for sure.In my last call they informed that they cant deliver by today but by tomorrow, So i decided to cancel my order since i have paid the same day delivery fees too and i requested for a refund of money, but they sent me a mail that the refund will be issued in the form of coupon only.
Here the fault is by their side, i have mentioned this to their representative too.So i only want my money as refund not the coupon as the fault is theirs.Now after sending mail they are blocking my mails and rejecting it.

so please kindly take necessary action as early as possible.

payment deducted, no response, no order received, useless website, shut this website - Comment #3741401 - Image #0
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    A
    Sep 13, 2020
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    Address: Maharshtra, pune and kolhapur

    I ordered a cake yesterday for my mothers 50 th bday. But the company took the money but no response after that. Do u have some feeling for someone or not. I am very sad and crying. I want my full refund. Do u get it. Full refund of 539.10 INR. U don't have any rights to steal anyone's money like this. FRAUD WEBSITE. my order number is 361157. Other details are in the pictures attached. Return my full money as soon as possible.
    +3 photos
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      dhansmurali
      Sep 12, 2020
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      Address: FF 07,First Floor,North Block,Sacred World Mall,Wanowrie ,Pune - 411040

      I never been seen like this company like fraud... I order for birthday cake delivery on 31.08.2020 to delivery on 05.09.2020. Then i called every day for follow-up they said it will get you call on same day from vendor... I wait for the same day... I didn't get any call then call customer care they said we need additional payment of 200 for delivery and they send one payment link... The i will paid that amount now the total amount of rs. 1500 for 1 kg cake. Then i receive the call form vendor evening 5 pm we can't deliver the cake today... We will deliver tomorrow.. Then i called customer care and cancelled the order.. They request me to send email.. I sent an email.. Until i am not get any response... At least they can deliver the cake also ok now.. But there is no proper response... I never seen like this company in my life my money gone...
      Sep 12, 2020
      Updated by dhansmurali
      my order no is 359928
      Sep 27, 2020
      Updated by dhansmurali
      there is no update for my refund money..??????
      Until there is no response from India cakes...for my order No:359928
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        S
        Sharanya Nair
        Sep 10, 2020
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        I have ordered a cake order no 360936 My order is not delivered nor refunded nor any updates. No response from customer service
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          mandalapu anusha
          Sep 10, 2020
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          Cake order has been placed but not yet received any response. No refund. No delivery. Fraud and fake people. Not responding to any calls or chat conversations.
          +1 photos
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            1
            199618@
            Sep 9, 2020
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            My oder 360712 not delivered.
            All days tell me your oder is processed please wait
            After some time tonight told them doesn't delivered
            Even don, t attend my call
            Nd don, t rply the messages
            I want to refund my all money
            +1 photos
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              R
              Rachana Urade
              Sep 9, 2020
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              Address: Pune

              Dis pple fooling pple shud be strictly punished
              +1 photos
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                R
                reetikaparmar
                Sep 8, 2020
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                Address: delhi

                My oder delivery date was 5.9.2020. But instead of paying extra delivery charges for the order at a time only. It hasnt delivered yet. Rather they said that it had been delivered. But to whom i didt recognise. I want prompt action for the same
                my order no. is 359759
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                  K
                  kavitha ram
                  Sep 4, 2020
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                  Address: kolhapur

                  India cakes.com is the worst online cake delivery service i have ever seen... My order id is 359799. I ordred eggless delightful white forest cake on 30th. My delivery date is 31st august. Today is september 4th. Still they dint deliver the cake. They is no response. They dint refund the amount also. If we are not calling there is no response. Pls block this site. Pls anyone take action to block this site
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                    R
                    raginiverma
                    from Gurgaon, Haryana
                    Sep 2, 2020
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                    Address: I ordered for Etawah

                    My order ID is 360083.
                    I placed an order for 7 pink gerberas Flowers and for a cake.
                    Cake was fine, however, did not receive the flower set and a vase, besides received unworthy roses which hardly will cost INR 20 or 30
                    I need my refund of INR 575 now for 7 pink Gerberas in Glass vase.
                    Attaching the pics of what I ordered and what I received.
                    Also, need somebody to call me.
                    +2 photos
                    Sep 05, 2020
                    Updated by raginiverma
                    Any update on my complaint?
                    Sep 23, 2020
                    Updated by raginiverma
                    Hi,
                    Any update on this?
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                      kavitha ram
                      Sep 1, 2020
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                      Address: Kolhapur

                      My order i'd is 359799. I ordered the eggless delightful white forest cake half kg on 30th. It has to be delivered on 31st. Still today it is not delivered...
                      They r collecting the payments and they r not refunding my amount also.very worst service
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                        A
                        Athira Chandra Babu
                        from Bengaluru, Karnataka
                        Sep 1, 2020
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                        I booked a cake delivery with the site on aug 30th. I placed the order for september 01 2020 before 2 pm. I paid an amount of 795 rs. Till today 2pm when i asked about the order they kept saying it is processed and will be delivered. But after 2pm they have stopped responding to me. Attaching my chat transcripts.
                        +2 photos
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                          Chaitankool
                          Aug 29, 2020
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                          As i wanted to surprise my brother with a birthday cake n tried india cakes.n ordered a cake online from indiacakes.com .but found that site is fraud.there cusomer care number also not working.chat box they replied but as soon as i complaint they were offline. I foumd there customer care number as scam/fraud. Neither got any refund nor cake.
                          Adding a payment history screenshot

                          They accept online payments but dont deliver cakes - Comment #3727338 - Image #0
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                            Barsha Ghimirea
                            Aug 27, 2020
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                            I have ordered a birthday cake on 25th August, order no-359369 which was supposed to get delivered on 27th August but it didn’t get delivered and when I had call to inquire about the same. I was told that it has been canceled now how do I get my refund?
                            +1 photos
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                              Roselyn coelho
                              Aug 25, 2020
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                              Address: Grace villa swamila padav bajpe mangalore

                              See i ordered cake order id 358564 and 358671 and they did not deliver when i asked thy
                              don response specially i feel customer service is one of the worst they just say hi thats all nothi else when i ask they said we did not deliver so we will refund still now no refund mail so no response i tried all to complaint and today i founsd this site
                              They don response for mails
                              Atlst i keep faith that u will refund
                              +3 photos
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                                Tina Mohan
                                Aug 23, 2020
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                                I ordered flowers with chocolates on august 14 as august 15 was my mother-in-laws birthday. As the website was showing same day delivery. I thought if not delivered on august 14, it will be delivered on august 15. I chatted with someone named shweta on august 15 and she said it will be delivered by 4 pm. As it was not delivered, i chatted again at 6:30 with rohit, he informed its on the way and will be delivered in 20 minutes. Today it’s 23rd august, it’s not yet delivered.in between i also tried to call on the phone number given on the website. It never worked. Then i searched their facebook page and there was a different number. Called several times, no one picks. They hide the negative review i posted on their website and also they hide negative comments on facebook. They spoiled the birthday surprise for my mother in law. They are making fool of everyone, so as an alert i did a negative comment, but they hide negative comments and i am also not able to chat with them any more.
                                +3 photos
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                                  Saricha
                                  Aug 19, 2020
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                                  Address: Registered Address :- G-18 , Malti Towers ,Near Kiran Bungalow , Tarabai Park , Kolhapur , 416003 , Maharashtra , India

                                  Hi
                                  I just order the cake but still it's not delivered yet. And when we try to contact on there customer care number but they were not responding. And they picked calls that continue there personal talk and not listing customers problem.
                                  So please help me and refund my amount
                                  +2 photos
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                                    A
                                    Abhinav U. Kashyap
                                    Aug 19, 2020
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                                    Hi,

                                    I ordered a half kg chocolate cake on 15/Aug/2020 (same day delivery) from IndiaCakes.com and I made the payment of ₹545 using Paytm. The transaction ID is [protected] and the order no. is 358414. (screenshots attached)

                                    India Cakes did not deliver the cake and are not even responding to my emails or calls. I finally talked to their chat support representative who said that order was placed but payment was not made. This is a false claim as I contacted Paytm about the transaction and was informed that transaction was successful (snapshot attached).

                                    I have seen many complaints against IndiaCakes.com and they seem to be running an organized scam.

                                    Please help me in getting the amount refunded.
                                    +5 photos
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                                      Kinnari Parekh
                                      Aug 18, 2020
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                                      I ordered a combo of cake and rose on 17 th August 2020 for birthday and it should be delivered on same day by midnight but till next day it is still in process. And when I want to cancel the order they disconnected my call all time. I didn't got my refund back even.
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                                        sharona
                                        Aug 18, 2020
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                                        Address: F-07, 1'st Floor, North Block, Sacred World Mall, Wanowrie, Pune, 411040, Maharashtra ,India

                                        I placed and order online upon confirming the address to be delivered, however upon placing the order they were unable to deliver after numerous chats and follow up from my end. They also don't complete the chat and leave half way. I had send emails and they had refund me with a coupon for the value to purchase again which i'm not interested. I would like the company to refund back the amount as charge. I have provided all the credit card transaction & chat. I hope someone will be able to assist me on this. I had also tried calling their lines which never been answered.
                                        +2 photos
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