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IndiaCakes.com Complaints & Reviews

www.indiacakes.com
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Updated: Nov 16, 2024
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Bad 😕 It seems that IndiaCakes.com has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Payment was successful but the cake was not delivered and no refund was processed
Third class fraud company, no delivery on time, no refund.
Did not deliver me the cake

IndiaCakes.com reviews & complaints page 36

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S
satishhadole880
May 5, 2020
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no product delivered, no refund, no customer support, fraud

Address: G-18, Malti Towers, Near Kiran Bungalow, Tarabai Park, Kolhapur, 416003, Maharashtra ,India Corporate Address F-07, 1'st Floor, North Block, Sacred World Mall, Wanowrie, Pune, 411040, Maharashtra ,India order@IndiaCakes.com 020-66222222

I have booked a birthday cake on 03.05.2020 and it has to be delivered on the same day.
But still today 06.05.2020 it has not delivered and no refund came.
Order id - 350001
Mail id - [protected]@gmail.com
People ordering cakes on special occasions like birthday, anniversaries, and these worst companies spoiling the happiness of customers.

If they can't deliver then why taking orders to close...
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G
gurupatra
from Mumbai, Maharashtra
May 5, 2020
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emi moratorium

Not able to pay emi for april. Already mailed them the proof of salary reduction to 40%. How can i manage to pay emi. Still they are not putting it in moratorium and not replying to mail since 15 days. Now calling and therating to go office and home for collection.

Please do something.

Gurucharan patra
[protected]
Cln - [protected]...
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R
Ruhi Ansari
May 5, 2020
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amount has been deducted from the credit card but yet not receive any cake

Order no.350113. I have order a cake on 4th may, 2020 amount has been dedeucted 490.50 rupees. But no respond from the customer care executive they are not receving my calls and in the chats said you will get a coupon you can order within one year. Are this guys are mad!! I want my money in my credit card only i dont wanna order an shi* from this website. Or else i will filled a complaint against company and ms. Shweta who is an executive....
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P
Patti vinod kumar
May 1, 2020
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cake not delivered on time

Address: Maharastra, Pune

Hi, i have ordered cake on 29th april 2020 in india cakes pvt ltd website and i have paid about of 499.00 for the same. Cake was suppose to be delivered on time i. E., 29thapril2020 anytime in the day. (Since i have opt out for normal day times to deliver). The day went off, but i didn't received product from the india cakes company.

I called customer service number on 29thapril2020, they said will deliver before 8:00pm on...
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S
Shinoj wardha
Apr 29, 2020
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not refund the amount 2300 inr (after a month)

Address: THALASSERRY

Dear sir,

I have requested cake (2 cakes) on 29th march and we informed need these cakes on 1st april, 2020, but no one calling or contacting me after that, and i called many times but no response, so my request is to return back my money to my account, or else i will go to legal after the corona karfew completed.
Order number is : 347546 & 347548

My contact# 0091 [protected]
Email id: [protected]@gmail.com...
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S
Shanmugavelan
Apr 28, 2020
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didn't get delivered

Wats this telling same day delivery but still now i didnt get my cake... Birthday itself will be over...i have paid the amount...no details of the order ...and no customer care support...no response at all ...fraud website...wat shall i do with this... totally got irritated as my friend birthday is today i ordered cake but totally the day was wasted...have to book a complain in food authority...
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N
nicole2020
Apr 26, 2020
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cake ordered and no response from them

Address: Maharashta
Website: www.cakeindia.com

On 24the april i ordered cake from this company and when i'm calling there is no response from them.. They are not responding either on call or either on email.. I kept on calling them and they kept for my calls for long hold and then disconnects. Neither they are responding for twitter or any email. Kindly refund my amount rs 549. I'm emailing everyday and they are not replying. Kindly help me to get my money back....
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D
dhani ...................
Apr 24, 2020
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no refund of money

Address: Shop No 3,Green Acres Apartment,Salunkhe Vihar Road, Pune, Maharashtra 411048

Hi!

I ordered a cake on behalf of friend and it has to be delivered on 07.04.2020 but the cake has not delivered due to lock down .I completely understand their situation but now from that day i am continuously chasing them . I am following up with their customer care number @[protected] but everytime i am getting th same response that ill get coupon code within 2 hrs but whenvr i check my e-mails i did not receive anything...
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A
Akankshakirat
Apr 17, 2020
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cake flowers delivery

Address: Pune

Yesterday i placed order for cake and flowers worth 900 and paid extra charges for same day delivery 250 but no order is being received yet ..and now they are not replyng and attndng my calls ..i want refund of 1100 rs back ..kindly take strict action against such frauds as they spoil spcl day of the person...
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P
Pritam Patra
from Coimbatore, Tamil Nadu
Apr 15, 2020
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no product or refund for order number 347813

I have placed a birthday cake with order no - 347813 on 3rd april. The cake was never delivered and the refund was never processed. As per google research, its a fake site. Which has lots of complaints. If this government site really works. This website should be banned and should not allowed to take money on fake orders. Please take necessary action on https://www.indiacakes.com/.

Yours faithfully pritam patra
br...
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U
Umesh Sakpal
Apr 13, 2020
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order not complete,

Address: Santacruz east

I give the money but my order is not coming...
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S
Swatubansal
Apr 11, 2020
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order-348155

The above said order was placed on 8th april and has not been delivered yet, neither the payment has been refunded.

Only one email was received stating that payment is not complete, however the payment got deducted through my paytm wallet at the same time of placing order.

If you are not providing services due to covid, atleast it should be updated on the website so that customers are well aware of the fact....
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P
Priya1308
Apr 8, 2020
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fraudulent service

Website: Indiacakes.com

I have requested for a cake delivery and made tha payment immediately but the agents were giving false reasons everytime the call was made. I had called them 12-13 times for an update but they still continued giving me false reasons and when asked for a supervisor, denied that too. As i have all the evidences, will file a case in consumer court for this fake business...
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J
Jennifer 199
Apr 3, 2020
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refund my money

Dear sir, I ordered a birthday cake on previous day night.he also accepted and send me otp no.but order no didn't send me.i asked many time my payment to mr.rohit.but he didn't respond my answer.he asked only order, didn't hear my problem.he taken money for extra charge.total795rs taken from my account.please refund my money 795rs....
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Jennifer 199
Apr 3, 2020
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refund my payment

I ordered a birthday cake on previous day.that order cancelled by that team.so please return my payment...
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S
Suman240493
Feb 28, 2020
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cake delivery

Address: 101 Krishna Sagar Residency, Patolewadi, Old P B Road Kolhapur, Kolhapur, Maharashtra, 416005
Website: www.indiacakes.com

I ordered a cake to be delivered, but as promised, neither it was delivered nor anyone is ready to answer my questions via chat or call as well. First, i paid 449 as the cake price, then again i got a message asking me to pay delivery fee of 150/- as the distance to too far. I don't know how many people have been through this fraud website. I have tried reaching them since yesterday, sent email as well, but again, no response. Herewith i...
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M
memorys
Feb 26, 2020
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online shopping

Address: A- 81, 2nd Floor, DDA Sheds, Near Crown Plaza Hotel, Okhla Industrial Area, Phase II, New Delhi, 110020, New Delhi, Delhi, 110020

Memorys provides an extensive range of great and innovative stationery and picture design products online in india. Users get access to beautiful themes for photo and envelope printing allowing them to create things such as personalized photo albums, canvases, photo frames, mugs, pillows, wall displays, photo collages, calendars, and envelopes. The platform helps users create beautiful custom products by investing a little creativity, love,...
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Sulagna Mohanty
Feb 24, 2020
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no delivery of my order and poor customer service

Order no-345574
My order was supposed to be delivered by 2 PM on 24th feb 2020. I have been trying to contact customer care and track the status through link provided. Customer care service is quite poor to provide me a confirmed status. I have given wrong information that my order has been delivered when the receiver is not atleast contacted once. When i am trying to contact them now, the only answer I am getting is that the order...
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1
1shika
from Mumbai, Maharashtra
Feb 9, 2020
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no delivery

No delivery was done for order no.-343941 on 7th feb 2020. I need my money back and pls don't give me any coupon as they are of no use, earlier also when you were unable to deliver the order you gave a coupon so this time it would be highly kind of you to give me my money back.
I am tired of your site and your pathetic service. This is not the first time i am filing a complaint and had tried so many times to contact their customer...
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A
ADarji
Feb 3, 2020
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order no:343480

Worst & horrible experience!!

Before placing an order on 31st jan 2020, i have called and had a chat with indiacakes on the exact location of receiver.

They agreed to deliver the cake (Rich chocolate truffle cake) on the location which i've told to them. I've made payment of 590/- rs. For the cake. It was already high for the 500 gm cake but i thought it would be from good bakery and the quality and
br...
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