Submit a Complaint
Airlines
IndiGo

Indigo Airlines — Booking Confirmation

I booked a flight to India with IndiGo, and the cost has been taken from my bank account. However, I have never received a confirmation email and not even a confirmation page on the website after booking. What can I do? Thanks
Was this information helpful?
No (0)
Yes (0)
IndiGo customer support has been notified about the posted complaint.
 
3 Comments

Related IndiGo reviews

[Resolved]Indigo Airlines - Unable to generate travel certificate[Resolved]Indigo Airlines - travel certificate not issued[Resolved]Indigo Airlines - indigo airlines non receipt of refund for the pnr no : l2ut2k[Resolved]Indigo Airlines - Non receipt of Refund for the PNR No : ZL2MJB[Resolved]Indigo Airlines - Regarding cancellation of flights and then not providing proper solution2
View all 5623 IndiGo Reviews

Comments

Sir, we're sad to hear about this. Could you please DM us your registered email id and contact details via https://bit.ly/3KuEyQX so we may check and assist? ~Team IndiGo
Reply
Dear Sir/ Ma'am,

We regret the inconvenience caused. We request you to DM us via https://bit.ly/3KuEyQXregarding your grievance.

Regards,
Team IndiGo
Reply
Hi Elden, Try to contact them via chat on IndiGo app and send transaction ID. I hope it can help to obtain booking confirmation. Br. rmst
Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IndiGo
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    5623
    Pending
    12
    Resolved
    2887
    View all 5623 IndiGo reviews & complaints
    IndiGo Phone
    +91 12 4435 2500
    IndiGo Address
    Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon, Haryana, India - 122002
    View all IndiGo contact information