Claimed

IndiGo Complaints & Reviews

2.7
Updated: Nov 20, 2024
Complaints 5624
Resolved
2887
Unresolved
2737
Contacts

File a complaint to IndiGo

Having problems with IndiGo?

File a complaint and get it resolved by IndiGo customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

IndiGo reviews & complaints page 9

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Akshay5593
Jul 9, 2023
Jul 10, 2023
This thread was updated on Jul 10, 2023
Report
Copy

Left samsung Earbuds in flight

Address: D-202 Sushant Lok Phase 1

Phuket to Delhi flight 6E-1074
Arrival at Delhi T3 on - 9th July at 5:40 p.m.

I left my white color Samsung Earbuds, white color on the seat number 1C.

Please retrieve it for me n let me know...
Helpful
Found this helpful?
1 Comment
Report
Copy
D
Dinesh1908eyon
Jul 8, 2023
Jul 10, 2023
This thread was updated on Jul 10, 2023
Report
Copy

Check-in Experience at Vadodara Airport

Travel Date: 04-Jul-2023 Flight 6E808-BDQ to BLR.
They have asked to weigh my Laptop Bag and charged me Rs 2200.00 for the extra weight of my laptop and its charger. I can understand, Check-in or Carryon Bags charge extra weight (15KG + 7 KG), but really not able to understand Laptop + its charges extra weigh charges!!
I have travelled a lot Nationally and Internationally as well, but not a single Airlines have charged for...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
Sriramgana
Jul 5, 2023
Report
Copy

Very rude customer service at Mumbai airport

Hi, I live in the US but recently visited India (I am originally from India) and make trips often. Most of the times for local flights, i fly other airlines like Vistara and in the past Jet airways etc. This time I flew Mumbai to Chennai on Indigo and flying this career for the first time. This easily has been my worst experience till date. I am in Sales and so flying (mostly within the US) and international is a norm for me. I had to carry...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Arti3004
from Panvel, Maharashtra
Jul 3, 2023
Jul 4, 2023
This thread was updated on Jul 4, 2023
Report
Copy

Regarding missing Adhar card

Hi,

I had taken Indigo flight from Mumbai to Delhi 6E 993 on 2nd July, at 2:20PM Terminal 2.
I have forgotten my Aadhar card at baggage drop section or security checkpoint.
Adhar details: Arti Anil Cheke
id:[protected]

Kindly revert me from where I can collect that. I have return flight on 7th July so I can colloect it on same day at Mumbai Airport Terminal 2.

Thanks, br...
Helpful
Found this helpful?
1 Comment
Report
Copy
R
Ram Agrawal117
from Sehore, Madhya Pradesh
Jun 29, 2023
Jun 30, 2023
This thread was updated on Jun 30, 2023
Report
Copy

Wheelchair

Services are not provided and the person is not available with wheelchair...
Helpful
Found this helpful?
1 Comment
Report
Copy
V
vishal saanvi
from noida, Uttar Pradesh
Jun 27, 2023
Resolved
Report
Copy
Resolved

Misbehaviour of staff

To,

Customer Service Manager

IGI Airport

Delhi.

I am writing this complaint letter for the attention of your customer experience team.

My father and mother had booked a flight with Indigo Airlines from Delhi to Varanasi on 23rd June 2023, PNR: DM5V2V boarding time 10:25 and boarding zone 3. When they were going for boarding pass one of your airlines staff was going...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
shailendra.08
Jun 27, 2023
Jun 30, 2023
This thread was updated on Jun 30, 2023
Report
Copy

Mobile Lost in Inside Of flight

I have lost my mobile phone Redmi Note 9 pro Max in Indigo airline Flight No-: 6E2332(Goa To Delhi ) 8 June 2023. I have already complaint it on indigo airline but no revert come on for this.

My name -:Shailendra Sharma
Mobile No.-:[protected]...
Helpful
Found this helpful?
2 Comments
Report
Copy
R
ravimantri
from Mumbai, Maharashtra
Jun 26, 2023
Report
Copy

Flight Delay

I booked a ticket from Varanasi to Hyderabad on 24th June 2023 at 9PM, The flight is delayed 10 hrs and again it was started 25th June 2023 at 7AM. There are not provided the proper accommodation in the airport and no proper responsibility against the customers. The worst caring of the people. I never had such a bad experience with indiGo airlines. Please take proper action against this....
Helpful
Found this helpful?
Write a comment
Report
Copy
R
ravimantri
from Mumbai, Maharashtra
Jun 26, 2023
Report
Copy

Flight Delay

I booked a ticket from Varanasi to Hyderabad on 24th June 2023 at 9PM, The flight is delayed 10 hrs and it was started on25th at 7AM here there are not provided the proper accommodation in the airport and no proper responsibility against the customers. The worst caring of the people. I never had such a bad experience with indiGo airlines. Please take proper action against this....
Helpful
Found this helpful?
Write a comment
Report
Copy
A
amg_gle
from Hyderabad, Andhra Pradesh
Jun 25, 2023
Jun 30, 2023
This thread was updated on Jun 30, 2023
Report
Copy

Item missing from check in luggage

I had a flight from goa to hyderabad on 20 jun 2023. 6E-813, pnr - GMVJJV.
I have lost a XP-Pen drawing tablet that was in my check in baggage..The drawing tablet was enclosed in its own box inside my luggage. Very strange that I lost it, must be misplaced during checking? I dont know what the procedure for check in baggage is....
Helpful
Found this helpful?
1 Comment
Report
Copy
A
akhil_sharma
Jun 21, 2023
Jun 23, 2023
This thread was updated on Jun 23, 2023
Report
Copy

Lost Wallet in flight

I lost my wallet in my flight from bangalore to indore

Details:
Name: Akhil Sharma
PNR: Y2GDVH
Date: 21st June 2023
Flight number: 6E6404
Seat: 18E...
Helpful
Found this helpful?
1 Comment
Report
Copy
C
ChayuPai
Jun 20, 2023
Jun 27, 2023
This thread was updated on Jun 27, 2023
Report
Copy

Missed a flight due to delay in connecting flight

I had booked tickets from Mumbai to Srinagar via Delhi - PNR: TLGL5L. Mumbai to Delhi flight was scheduled at 7:45am and landing time was 9:55am at Delhi terminal 1. Flight from Delhi terminal 2 (which is 8kms apart) was scheduled at 12:45pm. The first flight was delayed and was landed at Delhi terminal 1 at 12pm. Due to traffic between terminal 1 and terminal 2 transport system we reached terminal 2 at around 12:35pm and the gates were closed...
Helpful
Found this helpful?
2 Comments
Report
Copy
M
m._vedprakash
Jun 18, 2023
Jun 21, 2023
This thread was updated on Jun 21, 2023
Resolved
Report
Copy
Resolved

Report fake job offer in ground staff

Address: India
Website: www.goindigo.in

Dear indigo team,


Recently we have received an email in which we have been provided with a joining letter and offer letter in pdf format saying that it has been sent to us by Indigo HR.
In which we are being given a job on the ground post of Indigo Airline, for which HR is asking us to charge ₹ 2500 first, saying that this will be the security amount for your training.
We want to know whether indigo...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
R
Rutz1
Jun 17, 2023
Jun 21, 2023
This thread was updated on Jun 21, 2023
Report
Copy

Excess Baggage Claim Receipt

Hello!

My husband and I traveled from Pune to Delhi on 01-June-2023 (PNR G14Z4B) and were charged INR 16040 for excess baggage, which we should have not been charged in the first place, as our class of travel allowed us 2 bags per person.

I am unable to download the receipt for this payment online. Could you email me the detailed receipt at [protected]@sloan.mit.edu, please, so we could submit a request for refund/reimbursement?...
Helpful
Found this helpful?
1 Comment
Report
Copy
R
RoshniMisbah
Jun 15, 2023
Jun 15, 2023
This thread was updated on Jun 15, 2023
Report
Copy

Damaged my luggage bag

I flew from Delhi to Jaipur by 13.05 flight on 15th june with Indigo Airlines. My bag was mishandled and damaged by the indigo crew....
Helpful
Found this helpful?
1 Comment
Report
Copy
S
Simz98
from Durgapur, West Bengal
Jun 14, 2023
Jun 15, 2023
This thread was updated on Jun 15, 2023
Report
Copy

Theft happen

Address: Durgapur- 713216, Bardhaman, West Bengal

My two earnings of diamond is missing from the bagage...
Helpful
Found this helpful?
2 Comments
Report
Copy
A
akshayamu
from Pune, Maharashtra
Jun 14, 2023
Jul 20, 2023
This thread was updated on Jul 20, 2023
Resolved
Report
Copy
Resolved

I lost my gold chain in flight 6E17

Address: Indigo Mumbai

Date of incident: 13 June 2023. I got to know when I out of flight at Istanbul and going to security check for my next flight.
Flight details: 6E17. On my ticket it is TK-4751 Operated by IndiGo.
06.40 am Departure from Mumbai airport.
Seat Number: 21k. Where I lost my chain.
PRN : WK2KCW
Ticket Number: 235-[protected]
Gold chain was around 20 gm. Picture attached to identity it's my if found.br...
Helpful
Found this helpful?
2 Comments
Report
Copy
M
MeghaP
from Hyderabad, Telangana
Jun 11, 2023
Jun 12, 2023
This thread was updated on Jun 12, 2023
Report
Copy

Flight delay

Address: Hyderabad, Telangana

Flight is delayed by 4 hrs from indore to hyderabad 6e6916 on 11 june 2023
every half an hour the time is getting increased....
Helpful
Found this helpful?
1 Comment
Report
Copy
A
amitbhardwaj1310
from Kanpur, Uttar Pradesh
Jun 11, 2023
Report
Copy

Lost my headphones in flight 6E 5384.

I forgot my headphones on the flight 6E 5384 from Mumbai to Kanpur on 10 Jun 23 at seat 26F. The headphones ( Make Bose) were in black case. Request if the same can be found and returned....
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Mamalin
Jun 9, 2023
Jun 13, 2023
This thread was updated on Jun 13, 2023
Resolved
Report
Copy
Resolved

Not refunding the extra baggage money which I didnt take

I had booked 3 flight ticket from Banglore to Bhubaneswar for 29th May .I was travelling with my 2 kids My PNR No is :MPWL8M

While booking the flight, because of the misleading information on the site which said 1 extra baggage costs rs.900, (It never mentioned about empty bag ) I thought of booking it . Infact before booking it I even called the Indigo call center to clarify my doubt if extra baggage will include or exclude...
Helpful
Found this helpful?
2 Comments
Report
Copy