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IndiGo Complaints & Reviews

2.7
Updated: Nov 20, 2024
Complaints 5624
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2887
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IndiGo reviews & complaints page 7

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A
Ashokkumar Damodarbhai Kher
Sep 9, 2023
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Voucher issue

Address: Vaniya Sheri
Website: www.goindigo.in

I would like to write and let all of you know a dispute with Indigo Airlines.
On 10th April 2022, Indigo airline has not allowed us to board the flight even all the documents were as required and later same has been accepted by indigo airline. After lots of complaint and investigation Indigo Airline has accepted their fault and regretted to us and offered the cash back to us with condition that we will not lodge the complaint and will...
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I
ItaMar
Sep 7, 2023
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Baggage delayed and damaged baggage

Address: ita.margaretha.n@gmail.com

I would like to complain about baggage delays (certificate attached) and baggage damage (baggage photo and baggage handover attached) on a Mumbai to Jakarta flight using Indigo (Boarding pass attached). I arrived at CGK (Jakarta) on Sep 5, 2023, at 4:30 PM and did not find one of my baggage until 8 pm. A lost & found staff made a lost baggage report. The next day, 6 Sep 2023 at 5 pm, I have been informed that that my baggage has arrived at...
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G
gsureshkumarer@gmail.com
Sep 4, 2023
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I am not Traveller

I got today message for my phone what is the message means.

Dear flyer your Indigo PNR no provided also MAA to DXB.

I was not booked any Flight.

Photo copy of message is attached. Please take necessary action on this one...
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My boarding was rejected because ticket was missing for infant and not allowing us to board because they were unable
To reschedule it for next day

Vijayawada to Tirupati indigo...
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N
Nirmal Ujjwal
Sep 2, 2023
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Ground Staff Misbehaved

Address: Nandanvan

Dear Indigo Team Support,
I, Pramod Manmode, is a frequent traveler of Indigo but first time ever has faced such situation where i am about to board my flight but suddenly stopped by a ground staff of Indigo name Mr. Nowal Sheikh at Nagpur Airport and he started misbehaving with me without any reason and there was no support from other staff standing around. This happened on 29.Aug.2023, Morning flight of Indigo from Nagpur to Mumbai,...
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Nirmal Ujjwal
Sep 2, 2023
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Ground Staff Misbehaved

Dear Indigo Team Support,

I, Pramod Manmode, is a frequent traveler of Indigo but first time ever has faced such situation where i am about to board my flight but suddenly stopped by a ground staff of Indigo name Mr. Nowal Sheikh at Nagpur Airport and he started misbehaving with me without any reason and there was no support from other staff standing around. This happened on 29.Aug.2023, Morning flight of Indigo from Nagpur...
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N
nakashima
Aug 30, 2023
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Invoice

Address: nak08346@sunelec.co.jp

Hi, IndiGo

I’m not sure if this is right address for my purpose, but this is only IndiGo mail address I know of.
I took your flight recently for my business.
They are as follows;
-Aug/21 PNQ----BLR PSJQ2G 6E-6055
-Aug/23 BLR----JAI O3D6SE 6E-0469
-Aug/24 JAI----DEL ESCD9T 6E-2205

I purchased ticket using my credit card.
I received statement attached from the company,...
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Address: G17/20,Richmond Towers,12,Richmond Road, Bangalore-560025

26.08.2023 I received a phone call from indigo airline she said now our airlines recurring ticketing Executive in Chennai international airport and she said first 2600 you pay i am verify your profile next we conduct the interview. The interview is two rounds one is telephonic interview and final one is face to face interview after that day in evening they conducted in telephonic interview after next day she said your selected in first round...
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A
Ajamir
Aug 29, 2023
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Request for retrieving past boarding pass

Hi,

I have lost my boarding pass. I need it urgently to submit for office billing. Requesting you to guide me with the process. My email id: [protected]@gmail.com

My boarding details:
Date:[protected]
Name: Imlimongla Jamir
Flight no: 6E 958 (A320) Dimapur to Kolkata
Flight no: 6E 6206 (A320) Kolkata to Mumbai

Date: 10.08, 23
Name: Imlimongla Jamir
Flight...
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P
Prasanthmullu
Aug 28, 2023
Sep 1, 2023
This thread was updated on Sep 1, 2023
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TSA lock missing from my Check-In baggage

28/8/2023
BLR to PUN

I had a external TSA lock (not fixed with the bag). When I reached hotel and wanted to unpack found the lock to be missing. I raised this concern with the IndiGo team and they say, these checks are to be done at the airport itself and not later. They also say that, this has to be complained at the Airport and not to them.

According to me, this should be taken care by the Airlines and...
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M
mrgndevi
Aug 27, 2023
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Tickets not received

I booked a flight ticket but its charges paid by online banking. amount debited SMS also received but ticket not received after 2 hours also. while checking in that website they mentioned that the PNR no. you can download. but i am not having PNR how I downloaded the booked ticket?...
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B
Balwinder s Sohal
from Ludhiana, Punjab
Aug 19, 2023
Aug 21, 2023
This thread was updated on Aug 21, 2023
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Harassment given by ground staff at IGI Delhi airport

Ground staff stops and not allow boarding flight and taken me to a corner people look at me as a suspect. Reason return ticket was after visa validity date.
They simply don't know that a person can board a flight on the last date of visa expiry and upon landing in the destination country one can get 90 to 180 days stay as per visa issued.
Their customer care also so illetrate that harrassing more to change return journey ticket...
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K
Khanma0w
Aug 17, 2023
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Changing of timings

Please change the Indigo flight timings from Dammam to Hyderabad as before. Departure from Dammam 1:00am and Arriving Hyderabad at 7:15am and Departure from Hyderabad is 9:00 pm and Arriving at Dammam at 1:30 am....
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S
Sakshi@Tomar
from Delhi, Delhi
Aug 16, 2023
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Fraud of 25000 rupees

Address: Delhi

Company fraud me of 25000 rupees they take money for work from home job and they take me 25000 rupees I have proof of transaction
I'm very disappointed and I'm also in depression.
Please solve my problem 🙏...
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S
Silvin
from Ahmedabad, Gujarat
Aug 16, 2023
Aug 19, 2023
This thread was updated on Aug 19, 2023
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GST invoices not generated till date.

Address: Ahmedabad

GST invoices of PNR # EZKM2U, JQS2FZ, UTD4MT have not yet been generated on the airline website. 2 months have passed for this travel. Please share the invoices on [protected]@silvin.in...
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S
Shruti Ch
Aug 14, 2023
Aug 17, 2023
This thread was updated on Aug 17, 2023
Resolved
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Boarding denied for me and my child with international connections

I was supposed to travel to Boston from Hyderabad (via Delhi, Istanbul) with my 8 year old child on the morning of 9th August (PNR: QT6NFG). The whole problem started at the check in counters. There was a huge queue for Indigo check in (single queue for domestic and international) with only 3 counters operational, and hardly anyone to manage the queue line as a result of which travellers kept dashing into check in counters without actually...
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S
Siddharthsoni7
from Bali, Rajasthan
Aug 13, 2023
Aug 14, 2023
This thread was updated on Aug 14, 2023
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Mishandling and damage clamming

This is Siddharth soni, I had fly with your indigo flight 6E 1478 on 13 august 2023. PNR- AW1I3P,
I have carried 50 in LED TV from Dubai to Ahmedabad, but before carrying I have discussed with your boarding team for safely handling so they have promised me that our service is safely with caring for such product, and they have charged me 210 AED for handling and airport service charge, but I have seen thru airplane that your carrier...
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A
Abdullah143
Aug 11, 2023
Aug 20, 2023
This thread was updated on Aug 20, 2023
Resolved
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Amount deducted but PNR not confirmed

I book ticket from Dammam to Gorakhpur.amount deducted from my account but PNR not confirmed
Name =shailendra kumar
PNR number=ZWVFYI
Mail id =[protected]@gmail.com...
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D
DebaratiS
from Kolkata, West Bengal
Aug 8, 2023
Aug 9, 2023
This thread was updated on Aug 9, 2023
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Payment declined

I am Sanjana. Since yesterday (07.08.23) I have been trying to book a return flight from Goa to Kolkata. But every time I am entering the card details it is showing payment declined by bank, which worked perfectly fine for the last booking done a few minutes back for flight from Kolkata to Goa. I tried using another card but got the same response. Today I contacted the bank and they said they have no issue from their end. I would request...
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E
EldenS
Aug 5, 2023
Aug 7, 2023
This thread was updated on Aug 7, 2023
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Booking Confirmation

I booked a flight to India with IndiGo, and the cost has been taken from my bank account. However, I have never received a confirmation email and not even a confirmation page on the website after booking. What can I do? Thanks...
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