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IndiGo Complaints & Reviews

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Updated: Dec 5, 2025
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V
VVedi
from Bengaluru, Karnataka
Mar 1, 2024
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Flight number 6E 735 which was scheduled to fly at 7:15 PM from blr to delhi has been delayed. I had booked this ticket because I had to reach delhi early and also i paid extra money for this while booking. The flights later than this were priced lesser. I feel cheated by the company, as I had paid extra for reaching earlier at delhi but now neither can i reach early moreover had i booked flight at later time would have cost me lesser
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    M
    Maheshwari Rajeev
    from Chandigarh, Chandigarh
    Feb 26, 2024
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    Non receipt of Refund for the PNR No : ZL2MJB

    Address: Delhi

    Dear Sir/Madam
    I am very sorry that even after talking twice to your Customer service telephone call.
    I am unable to get a refund approx Rs 13600 from you till this date.
    This is complete stupidity on the part of the Airline by not refunding money and holding the same without any genuine reason.
    Please check and send us a refund for any further delay.
    In case if the Indigo fails to credit the amount, you...
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    R
    Ravranjith
    from Trivandrum, Kerala
    Feb 26, 2024
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    Now as I had contacted them they are asking me to pay the GST of 12% of the amount I paid them.is their any indigo policy please confirm supporting documents have been attached and the person cantact no and photo is attached for your reference please
    +3 photos
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      M
      Manjusha Pingali
      Feb 25, 2024
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      Address: Manjusha Pingali 9891613629 002, Casablanca Apartments #35, Norris Road, Richmond Town Bengaluru -560025

      Hi. I have left my one plus ear pods. Below are the flight details

      Flight no. 6E6032
      Date[protected]
      Seat 2D (boarding pass) sitting on 2F
      Bengaluru to Jodhpur

      It's a white colour case which says one plus with a green smiley sticker at the back

      Personal details
      Manjusha Pingali
      [protected]
      002, Casablanca Apartments
      #35, Norris Road, Richmond Town
      Bengaluru -560025
      IndiGo customer support has been notified about the posted complaint.
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        H
        Harshajain111222
        Feb 22, 2024
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        Complaint for cancelling your ticket

        We have booked a flight pnr D2qgvx.plz call [protected] to help us.airline flight cancelled due to operational reason.when I went to the airport they said to call to customer care.when I called customer care they said they cannot give alternate flight as it's cancelled from u.when I tried saying I did not cancel nd requested many times .they checked the recording nd found that it was their mistake.i called so many times then after 3 to 4 days...
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        G
        gopalbapat
        Feb 11, 2024
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        1. Booking Reference L1Z37A payment Rs28212/- on 2nd Feb 2024
        2.Booking Reference W4HYUX payment Rs41636/- on 2nd Feb 2024

        payment through HDFC credit card. Till date refund not received.

        If booking gets cancelled because of Indigo problems delaying refund causes inconvenience and amounts to cheating.
        IndiGo customer support has been notified about the posted complaint.
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          S
          satyadnarayan
          Feb 8, 2024
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          GST Invoice not provided in the name of Company

          Address: MANGALORE

          Sir/Madam,
          I booked the ticket having PNR ZVIBGW from goindigo app and while booking i entered the GST information, but in tickets/Invoice it is not reflecting the GST information.
          The GST Information are:-
          GST Information
          GST Company Name : AIRPORTS AUTHORITY OF INDIA
          GST Number : 29AAACA6412D2Z3

          kindly add the above GST INFORMATION in the tickets and send the modified tickets
          br...
          +1 photos
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          P
          Prabhleen.kaur
          Feb 3, 2024
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          The baggage charge were taken for laptop bag and handbag. Same amount of baggage was take in the earlier journey and that was allowed but this journey they charged for the same with same category of the ticket. Because they allowed last time so the understanding was so but this time they charged extra 2200. This serve as miscommunication to the customer
          IndiGo customer support has been notified about the posted complaint.
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            S
            shubham81994
            from Jawad, Madhya Pradesh
            Feb 1, 2024
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            30 JAN 2024 Goa to Jabalpur connecting flight, I have Not reached Jabalpur at 7pm due Indigo Crew(employee) Fainted on the way from Hyderabad to Jabalpur.

            so that’s why flight emergency landed on Nagpur airport I want my full refund. Why employee is not physical tested? Not Fit employee

            My source location is GOA & Destination is Jabalpur NOT Hyderabad or Nagpur due to this landing I have not attended sister wedding. Its huge loss for my indigo not providing full refund,

            This whole issue related to Indigo Crew employee they are doing over burden work.

            When she board the fight also in his face saying is not well, still she is working.

            On the Nagpur airport informed you will get the full refund, I have also the share the proof of video on (customer.[protected]@goindigo.in ) Reference no[protected]

            Also attached in this video in this complaint.

            PNR NO: VMU5PR
            +1 videos
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              F
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              I Farha Khan was travelling from Agra to Mumbai yesterday on 30.01.24. I was travelling via Indigo Airlines (6E-5338) PNR number - P2E55K. I have misplaced/dropped/lost a gold chain earlier yesterday during my transit. I would be highly obliged if contacted, if any such item is found as the chain is very valuable to me both personally and financially. I was wearing it when I was in flight but couldn't find it once we landed.
              +1 photos
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                F
                Jan 31, 2024
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                I Farha Khan was travelling from Agra to Mumbai yesterday on 30.01.24. I was travelling via Indigo Airlines (6E-5338) PNR number - P2E55K. I seem to have misplaced/dropped/lost a gold chain earlier yesterday during my transit. I would be highly obliged if contacted, if any such item is found as the chain is very valuable to me both personally and financially. I was wearing the chain when I boarded but I noticed it missing after arrival...
                IndiGo customer support has been notified about the posted complaint.
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                  R
                  Ritika_Raj
                  from Ranchi, Jharkhand
                  Jan 31, 2024
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                  Website: www.goindigo.in

                  I was travelling on the 14th of January from Ranchi to Tirupati with a layover of approx 4.5 hours at Hyderabad. My flight from Ranchi to Hyderabad was delayed to 15:20 hours, and so I missed my connecting flight from Hyderabad to Tirupati. My flight to Tirupati was rescheduled for the next morning. At Hyderabad, when I asked for accommodation, I wasn't entertained. Since I was alone so, for safety reasons, I had to stay in a PG for the night. This all cost me around Rs. 2200. I had to travel from the airport to PG, then night stay at PG and then travel back from PG to the airport. It is the policy of the airline to provide accommodation and food to the passengers due to delayed flights, but I wasn't entertained. So, Now I need compensation from the airline side.
                  IndiGo customer support has been notified about the posted complaint.
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                    S
                    sphurdeepti
                    from Chopan, Uttar Pradesh
                    Jan 30, 2024
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                    Sir yesterday I telephonic call I got received from a person named prateek srivastav from CCS international airport, Lucknow and asked for 3500 for ground staff job in IndiGo airlines.
                    I have also paid him. But now sir I realised that it is fraudsters so sir take firm action against him so that he can get punished.
                    Sir I am sending his phone number, email id, UPI ID so that you can easily detect and take action against him.
                    Also make arrangements so that I can get my money back.
                    Sir as stated if strict is not taken against him then your name of prestigious company will be ruined.
                    Sir at make as much as possible to get my money back from him.
                    +4 photos
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                      R
                      Ravranjith
                      from Trivandrum, Kerala
                      Jan 29, 2024
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                      Regarding HR

                      Are indigo globe aviation dumb several complaint being given still no action are they helping them...
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                      J
                      Jalaja Sinha aka S.Jalaja
                      Jan 29, 2024
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                      Address: India
                      Website: NA

                      My name is S. Jalaja. I was travelling from BLR to Delhi on Indigo flight no. 6E2217 at 1hrs PNR BMTI&L on 27th January 2024, along with my sister Valsala Wariyar. We mistook the time and missed the flight.
                      We were rebooked in flight No.6E 6401 at the Bangalore airport by the Indigo staff. While my sister got an economy seat 37E on payment of Rs 8000 +, I had to pay for my seat in the first row amounting to nearly 10300/-. When I inquired about my extra charge, they said it was a different PNR No.As the flight was about to take off, I had no option but to pay the amount.
                      I came to know that an economy seat was vacant. Still I was made to take a special seat, which was not in order.
                      I request you to kindly refund tge extra amount charged from me. Both o[censored]s are senior citizens
                      IndiGo customer support has been notified about the posted complaint.
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                        R
                        Ravranjith
                        from Trivandrum, Kerala
                        Jan 29, 2024
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                        Hi sir as I had already forwarded my complaint regarding the above subject. Yesterday jahura begum again tried to contact me and this time number is changed no is [protected] this is what she has said the conversation between me and her is attached please see it and give me the reply please waiting for your response thank you
                        +1 photos
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                          R
                          Rahul Rahul Singh
                          from Udaipur, Rajasthan
                          Jan 23, 2024
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                          Address: Udaipur

                          Refund my money
                          IndiGo customer support has been notified about the posted complaint.
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                            B
                            Bhuvna Kasinathan
                            Jan 22, 2024
                            Jan 29, 2024
                            This thread was updated on Jan 29, 2024
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                            I had cancelled my booking to Goa booked via PNR - WPQISI on 1st Jan 24
                            Travel dates were 3rd Jan and return on 6th Jan 24.
                            It was a flexi ticket and therefore I am entitled to a refund.

                            Request you to process my refund at the earliest.
                            IndiGo customer support has been notified about the posted complaint.
                            Today is 29th Jan and I have not received an update on my complaint. Please let me know.
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                              V
                              Vannnn
                              Jan 21, 2024
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                              Address: RATSUKATU 8B 65, 02600, Espoo Finland

                              Hi Indigo team,
                              I travelled from Finland Helsinki to India Bangalore on 23rd of November 2023.
                              Below are the flight details
                              1. AY1411 HEL (HEL), Helsinki Vantaa Airport to Frankfurt Operated by Finnair
                              2. QR070 FRA (FRA), Frankfurt International Airport to Doha Operated by Qatar Airways
                              3. QR4786 DOH (DOH), Hamad International Airport to Bangalore Operated by Indigo.
                              Ticket is attached for your reference

                              My checked-in bags were misplaced, and subsequently, I was informed that they were delayed and moved until November 26, 2023.
                              My baggage arrived three days late, therefore I had to cancel the other trips as a result.This required me to cancel every other flight I had scheduled, and when the luggage was delivered, there were some breaks inside of them.

                              Since there was a delay and the airlines did not communicate properly throughout the baggage transfers. All it demonstrates is carelessness.Airlines have also recently given false information, claiming that luggage would be transported the next day to Bangalore airport, even though this hasn't happened.Thus, kindly consider this to be a complaint, and I ask that you please pay the costs that were delayed and reimburse me for them.
                              IndiGo customer support has been notified about the posted complaint.
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                                H
                                Harikrishnan m govindan
                                Jan 20, 2024
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                                MR, HARIKRISHNAN M G

                                Greeting of the day!!!

                                With the at most pleasure we welcome you in “Indigo Airlines”. We would to inform as per as telephonic conversation. Your Profile has been Selected for Bangalore Airport As Cab Driver with Salary package 35K-40K month in For this with Accommodation provided by company.

                                Designation Cab Driver
                                Location Bangalore Airport
                                Annually CTC 4.20 - 4.80 Lac (35K-40K/Month)
                                Job Timing 10:00AM-06:00PM
                                Training Timing 10:00AM-04:00PM

                                Note- ONLY INDIGO AIRLINES HAVE THE PERMISSION TO HIRE THE CANDIDATES FOR INDIGO AIRLINES.
                                If you have any Reference ID letter head, Signature, ID of any HR at Bangalore Airport then provide us.
                                other wise you have to generate or create a Reference ID via INDIA JOBS.

                                This Reference id is available for 30 days at the given date for which you have to pay a charge of Rs 299/- This Amount will be Refund after your joining.

                                Note- ONLY INDIGO AIRLINES HAVE THE PERMISSION TO HIRE THE CANDIDATES FOR INDIGO AIRLINES.

                                If you will not be selected in interview. your amount also will be Refund Within 2-3 Working days.

                                You have to pay this Amount before interview.and your job is 100% done.

                                Terms & Condition:

                                Dont forget to carry Your Documents For Interview Compulsory:

                                Marksheet, Pen, Resume, Photograph., Notepad Government ID IndiGO Application Form with Fillup details.

                                Regards

                                Rahul Sharma (HR)
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