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Ixigo Complaints & Reviews

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Last updated Jun 3, 2024
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Ixigo reviews & complaints page 107

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R
Rohan Samaddar
from Kolkata, West Bengal
Sep 25, 2018
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need to stop converted emi for failed transaction

Address: Chandrapur, Maharashtra, 442404
Website: IXIGO

Hello,

I tried to book a flight ticket for 23rd of september 2018 from nagpur to kolkata and while filling the card details, i converted the booking amount into three months emi provided option. The transaction was unsuccessful from your end and even the ticket was not booked. The status showed failed.

However, i can see the same emi has been reflected in my bank details. I cannot understand why there is a...
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Pp940966
from Mumbai, Maharashtra
Sep 24, 2018
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payment issue

Address: 400104

My name is piyush
My money is debit to my account rs 1801
But but payment is fail
Please return my money to my bank account
[protected]@gmail.com
please refund my money fast

My name is piyush
My money is debit to my account rs 1801
But but payment is fail
Please return my money to my bank account
[protected]@gmail.com
please refund my money fast
Please...
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H
hvkurup
from Mumbai, Maharashtra
Sep 22, 2018
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amount debited from my credit card

Address: East Singhbhum, Jharkhand, 831001

Dear ixigo team,

Your customer care team cheated to me i try to cancel my return ticket booking id: 7383739
Sep 14, 2018

I contact your customer care number [protected], i speak with mr. Manish kumar chadubedi & mr. Pradip, they teel to refund required card number was taken and many time deducted the various amount from my credit card almost total rs 54000 after i speak them, they tell to system error...
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S
Shathish
from Chennai, Tamil Nadu
Sep 18, 2018
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I didn't get my refund from ixigo

Address: Chennai, Tamil Nadu
Website: IXIGO TRAINS

I have tried to bookmy train ticket on 7 sep 2018.
From (Indb) to (Mas). Using ixigo trains mobile app.
When i tried to book... Payment get successful and then app automatically verified to (Irctc) account login. I have waited for a long time but ticket didn't booked. Then i got message (Train with booking id:ixitr [protected] was not confifrmed. Refund of rs 680.68 has been initiated and will be crediated to your account with...
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K
kumarjeet chauhan
from Churachandpur, Manipur
Sep 17, 2018
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refund my money now!!!

Address: Ramgarh, Jharkhand, 829129

Sir i get this below message from your app
Bt i have not got my money yet... Pls consider it... Message start now.

"hi deepak

Your new delhi - gaya jn train booking could not be confirmed. Refund of rs.629.68 has been initiated. It should reflect in your account within 5 days depending on your bank procedure.

Booking id: ixitr[protected]
Train name: mahabodhi express
Date of...
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M
Md muqeet
from Pune, Maharashtra
Sep 17, 2018
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cancel ticket refund not received

Address: Parbhani, Maharashtra

Dear sir,
I cancelled my four ticket 2 september 2018 and one ticket money refun rs.780 but three ticket refund not credit my aacount plz refund my money fast.
And call me i talk to customer care
Sir i trust ixigo train book side but i am very mentality disturb tickets have been canceled by 15 days but refunds have not yet been received. And not being able to talk to customer care i'm afraid to book tickets from your...
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Shouvik Bhadra
from Guwahati, Assam
Sep 16, 2018
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refund my money as soon as possible

Last 11/09/18, i booked 3 howrah - bhubaneswar ticket in dhauli express 2s class. On this day, this transaction was failure but 883.04 rs was deduct in my account, which transaction i'd is - ixitr[protected].in 13th sept i got a msg from team ixigo and they assured, this amount was refund within 72 hours. But still now this amount is not refund. Take it seriously as soon as possible.
Thank you....
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S
soru05
from Gurgaon, Haryana
Sep 16, 2018
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ticket booking pending till no status update

Hi,
I booked 6 tickets from chitrakoot to agra in u p smprk krnti train. Though payment has been made successfully but did not get ticket confirmation.
My booking status is still pending, please do the needful.
Please find my booking details below:

Booking id: ixitr[protected]
Train name: u p smprk krnti
Date of journey:[protected]

Please let me know if more details required....
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S
Suryanalla
from Chennai, Tamil Nadu
Sep 13, 2018
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wrong terminal mentioned in the ticket.

Ixigo has provided me with the wrong terminal number on the ticket, because of which i had to go to the wrong end of the airport and then run back to the right terminal and missed my flight, and the customer care is being insensitive. I rightfully claim a refund of the flight fare at the earliest. Please resolve this issue.

Pnr: sdjnuq
Booking id: prl06v81wso.

Thank you....
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A
Arun kumar 1962
from Siddhapur, Gujarat
Sep 12, 2018
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train ticket booking not done after deduction of money

I booked 2 tickets in 3rdAC in train no.11057 from Khandwa to New delhi (journey date[protected] on 12/09/18 at 8.30pm, Rs 2549.36 deducted from VISA Card but neither ticket generated PNR no. nor returned money.You are requested to cancel booking and send back money in my account immediately. My email is [protected]@gmail.com and mobile no.is [protected].Inform telephonically resolution today....
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R
retneni
from Hyderabad, Telangana
Sep 10, 2018
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irresponsible in flight booking

Website: ixigo.com & easemytrip.com

Ixigo and easemytrip are very very irresponsible organizations with the customers.

I booked the flight ticket on 01/09/2018 from hyderabad to muscat travel date 08/09/2018 (Jet airways carrier)

Booking ref no emt51547172.

The status is shown has confirmed.

During the check in only i came to know that the ticket was not confirmed.

In between one week i was neither informed...
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M
Maaz777
from Mumbai, Maharashtra
Sep 9, 2018
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booking

Address: New Delhi, Delhi
Website: Ixigo

I was booking 6 tickets from bdts to ndls from this ixigo app. I entered the details of my debit card and pressed enter but the page could not be loaded and the amount has been deducted from my account which is rs5386/- i did not recieve any ticket nor any refund. Plus ixigo has not even provided any contact number or helpline number where i can speak to someone incharge who can resolve the issue. If the ticket could not be booked why am...
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B
Buchun
from Dalhousie, Himachal Pradesh
Sep 9, 2018
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money not refunded

Address: New Delhi, Delhi
Website: Www.ixigo.com

I booking ticket on ixigo app but ticket is not confirmed and deducted my balance on my account i tried again and again cut deducted my balance in my account. Company massage me your balance refund on 5-7 days but not refund yet.

Transaction id: ixi-1hd345ugoqtk4y0k2m-1
Refund amount 3930.08
Reference id: [protected]

Transaction id: ixi-1hd38wvvhd5j8hej0p-1
Refund amount 3930.08
Reference...
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N
nadeem Muhammed
from Korba, Chhattisgarh
Sep 7, 2018
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cancellation of booking

Address: Buldhana, Maharashtra, 444203

Dear sir,

I have booking irctc tickets through your esteemed app.

Today i booked a ticked for Nagpur to Shegaon through your app and successfully made the payment.

However at the time of logging into irctc credentials the transaction did not go through successfully.

The transaction history in your app shows "payment successful booking pending".

Order id: IXITR[protected]...
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A
Arulkeerthi
from Chennai, Tamil Nadu
Sep 7, 2018
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train tickets refund

Sir, i book my train ticket from thiruvarur to japur... The amount was deducted... After the confirmation captcha was not supported my mobile keyboard... So the booking was failed... When i get my refund amount? I want it immediately... Because, i have to book train tickets immediately... I am getting problem... Please help me to refund my money rs. 1611.36 as soon as possible......
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Y
yadav6755
from Unnao, Uttar Pradesh
Sep 6, 2018
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my balance refund

Address: New Delhi, Delhi, 110034

Mera paisa kb tak account m ayga pls send info my number [protected] sir m bht din se dekh rh hu par abhi tak nhi aya hai balance kuch btya hai mai aap ko booking id number btata hu 6851372 sir thoda btiya pls call mi my number [protected] y ticket mene 3 sep ko bnya tha jo ki delhi se guwahati tk ki flight thi jo ki faild ho gya th paymnt or account se balance due ho gya th...
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ओ.पी यादव
from Chandauli, Uttar Pradesh
Sep 5, 2018
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refund money failed

Address: Varanasi, Uttar Pradesh, 232105
Website: No

Sir i book ticket on 04/09/2018 from CNB to JKN DATE OF JURNEY 09/09/2018. My ticket not confirm transection failed by ixigo.
Debit 237.68 rupess from my account
My name omprakash yadav
Date of dravels 09/09/2018
Date of booking failed 04/09/2018
Email id [protected]@gmail.com
Mob no [protected]
And some ixter copy i attacment.
For proof.
I can why debit balance from my acvount.br...
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ओ.पी यादव
from Chandauli, Uttar Pradesh
Sep 5, 2018
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refund balance

Address: Varanasi, Uttar Pradesh, 232105

I book ticket date 04/09/2018. From kanpur central to varanasi jn. My ticket no book and no any information or ticket copy. And debit balance from my account 209.68 rupess please refund my balance in account. No any copy i have for attacment my email id [protected]@gmail.com
Ifsc code ubin0560553
Mobile [protected]
My passbook show 209.00 rupess debit by ixigo. Present time i have no any photocopy for proof.....
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bha_rati68
from Hyderabad, Telangana
Aug 29, 2018
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non refund of amt. after online booking failed

Address: Nagpur, Maharashtra, 440013

Sir
I tried to book online tickets from Nagpur to Secunderabad through our portal on 27 AUG, 18 at 21:51 Hrs & at 22:51 Hrs and on 28 Aug, 18 at 10:21 Hrs. through my a/c no.[protected] IFCS CODE SBIN0007641.
THE BOOKING FAILED 03 times DUE TO SOME TECHNICAL PROBLEM, but the amt.of Rs. 355/- +355/- + 355/- ( Total Rs.1015/-) debited through the said a/c have not been refunded. ( pl. see the attashments)
Please...
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Prity Shrivastava
from Allahabad, Uttar Pradesh
Aug 29, 2018
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problem related to account save

Sir i want contact u i have some query related to account setting... I book train ticket i donot get any problem in booking i get my ticket but my problem is that why u save my account details without my permission. When i book my ticket it donot take any service charger but for second time it take some charges and it also save my all details without my permission which is not good.in this application there is no facility to contact with...
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