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Ixigo Complaints & Reviews

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Last updated Jun 3, 2024
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Ixigo reviews & complaints page 105

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R
rajiv daga
from Kolkata, West Bengal
Oct 30, 2018
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refund for cancelled ticket

Address: 560034

I have booked flight ticket from ixigo and cancelled it but I have not received the money back. There is no customer care support via phone and when I send them email, they don't even respond.i have already send them so many emails but no response from their side.

The booking details is as below
Flight ticket from Bangalore to Kolkata having PNR no WH7C3D.

Please take some legal action against them and...
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Imacbruh
from Mumbai, Maharashtra
Oct 30, 2018
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im complaining about my money deduction in ixigo application - fraud

Address: 40095

On 30-11-18 i booked ticket from barhni to panvel i proceeded to the payment but after my money deducted from my account i didn't receive any ticket ixigo app redirected me to its home screen please provide me refund you are not even concern regarding your customers problem was it my fault that i trusted your application i have seen many complains of yours plz provide refund..

My number is : [protected]
Email i’d :...
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Karimsk
from Hyderabad, Telangana
Oct 30, 2018
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tickets money refund

Address: Paschim Medinipur, West Bengal, 721301
Website: [email protected]

Dear sir
I am booking both train in same date 23/10/2018 both train are waiting list chat will done.

But one train money will be return and one money not return.

I asking when money will be reback in my account.

Karim, your kharagpur jn (Kgp) - vizianagaram jn (Vzm) train booking is confirmed.
Pnr: [protected]
Booking id: ixitr[protected]
View your trip here: https://ixtr.app.link/s76zScDefRbr...
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darshan mayekar
from Mumbai, Maharashtra
Oct 27, 2018
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railway bookings

Address: Mumbai City, Maharashtra, 400009

I paid for my tickets from mumbai to ratnagiri for train number 11085 my payment was successful but then it showed that my request is pending... And that. I should wait for 40 mins... But after that still it is pending... My payment is done but no tickets... Plzz help asap.. It also says i should not re-book in case of double reservation may happen
......
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Sammy14
from Nagpur, Maharashtra
Oct 27, 2018
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my complaint is for money refund

Address: Nagpur, Maharashtra, 440017
Website: No refund

Hi i canceled my train 6th of september n till now i have not got my refund... I want to knw will i get my money back or i jus have to wait? I booked n canceled coz of some issues... So i want my money refund as soon as possible... Coz there it’s written my money will be refunded in 10 working days but it’s been more then a month n yet i’ve not got my money back so plzz make it soon as possible :)
My booking id is — ixitr[protected]...
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M
Munira.kawad
from Washim, Maharashtra
Oct 26, 2018
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money is deducted but didn't get my ticket

Address: Pune, Maharashtra, 411047
Website: Indigo.com

I have made a payment towards 4 ticket booking from Goa to Kochi on 28th Dec from ixigo.com
With email id - [protected]@gmail.com
Booking is for the following passenger
1)REES WHARTON
2)Rehana JAWADWALA
3)Alice JAWADWALA WHARTON
4)Layla JAWADWALA WHARTON
However I did'nt receive any details for my tickets. I have payment slips and bank statements....
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Shailesh Suryawanshi
from Bengaluru, Karnataka
Oct 26, 2018
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for refund money

Address: Bangalore, Karnataka

Sir I had paid 1402/- to ixigo for railway reservation on 18th October and 22th October but unfortunately my ticket couldn't confirm per each time I paid 701/-
They said they had refund to bank but it didn't reflect in my account still I didn't get
My account no is.[protected]
Name Shailesh Raju Suryawanshi
Village name is Jajan mugali tq basavkalyan dist bidar DOB 05/ 09/2000...
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S
Shrutika01
from Gwalior, Madhya Pradesh
Oct 25, 2018
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failed ticket refund amount

Address: Jabalpur, Madhya Pradesh, 482002
Website: Ixigo train

Am shrutika shrivastava, i had tried to book a train ticket between jabalpur to pune on 9th october 2018 bearing booking id ixit (Ixitr[protected]) i made transaction1366 rs. Deducted from my debit card account but i didn't get a ticket. So, i have made the ticket from a different site. As it is already 3 days passed but i didn't get my cash refund... I regret to state that this kind of problems should be resolved within 24hours. Hope ixigo...
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Abdul8586
from Veraval, Gujarat
Oct 25, 2018
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payment refund

Address: Junagadh, Gujarat, 362720

Sir mene train ticket book karvaya tha lekin account se payment debit ho gaya aur ticket book nahi huva aur ixigo company se massage aaya ki sevnen working day me payment reafond hojayega lekin thirty day ho gaya abhi tak account me payment credit nahi huva please meri problem jald se jald solve karoixigo company ka ka koi contect number nahi mil raha jis pe bat ho sake itni badi company ka koi phone number chalu nahi he...
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Abdul8586
from Veraval, Gujarat
Oct 29, 2018
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reafond

Address: Junagadh, Gujarat, 362720

Sir mera reafond abhi tak nahi aaya aaj 25din ho gaye aap ke customer care par phone bhi nahi lagta ixigo compony fraud karti he chor he javab reaplay bhi nahi kartti aur company ne email kiya tha 5 to 7day reafond you paymen in your account but aaj 25 din ho gaya abhi tak payment account me aaya nahi he aur company ki taraf se koi javab nahi de raha he....
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Shauree
from Vadodara, Gujarat
Oct 24, 2018
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booking status as pending

Website: www.ixigo.com

I booked a ticket from bangalore to mumbai at 11:30 am today and it’s booking status is showing as pending even though my payment has been successful and my ixigo money has been deducted too. I got a message from ixigo saying that my booking status will be confirmed till 3 pm today, but yet there has been no change in the booking status and it still shows as pending. Kindly resolve this issue by either refunding me my entire money or by...
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E
ersantosh2008
from Mahasamund, Chhattisgarh
Oct 24, 2018
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not getting help to cancel the train ticket

I have booked 2 tickets through ixigo app, that i want cancel the tickets but there is no cancel option in this app so, please let me know how to cancelled. I request you again and again please provide me a way to process the matter.
This is not fair at all. I am not getting any support from ixigo. The customer care numbers are not in use. Also no one is replying my mail which i have sent asking for the option of tickets cancellation....
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Anwarahammed
from Bengaluru, Karnataka
Oct 23, 2018
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ticket not get booked

Address: 621108

I have booked a ticket from bangalore to salem. My name is ahammed.
Everything thing went good i had paid money finally i forgot the password to n ixigo app.. I pressed the forgot option.
Again i try to go it shows transaction expired. Its shoin booking pending please tell me how to book.. Please reply for my complaint immediately or else i can't go to my hometown....
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Address: Bangalore, Karnataka

I just paid for the flight from bengaluru to nagpur from ixigo app for the day November2ed indigo airlines at 2.25pm and paid through netbanking. the payment was successful and amount was debited from my account but i didn’t get any confirmation of the ticket nor the ticket pass, I dont know what wrong happened in the following process and
Please look in to the issue and resolve it as soon as possible......
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raashid rahim
from Adur, Kerala
Oct 21, 2018
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to refund my money back

I had booked tickets from qln-ltt on oct 3 two times, rs.1402/-money has deducted from my account and my booking got failed, so they said that your money will get refund within 6 days and its almost 17 days has over till now i didn't get my money refunded back.. Please do something.. I'm out of money..! So i kindly request you to refund my money back.. Thank you...
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Shivarajgowda
from Bhopal, Madhya Pradesh
Oct 20, 2018
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I booked air ticket through ixigo, I cancelled ticket due to some reason. I didn't get refund amount in lost my amount 3002

Address: Indore, Madhya Pradesh, 452012

I booked air ticket from indore to bangalore through ixigo. I cancelled ticket due to some reason. I asked for refund money i didn't get any refund amount. My paid amount is ars 3002. I called for refund money they r saying that it's not refundable while booking there is no instructions given for non refundable. Please receive my complaint and help me refund my amount. Ticket attached in the copy...
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Jatinder Jeet
from Sirhind, Punjab
Oct 18, 2018
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refund not credit in my account 13 days ago

Address: 160059

Please sir help me that my rail booking is unsucessful at date 5/10/18 but 1370 rupees deduct from my account.. Ixigo send me message on date 11/10/18 that my refund is issue and refund credit on your account in 72 hours but till 18/10/18 date my refund has nor credit in my account.. So please help me in this issue i m also check my bank statement......
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sai siva Nagella
from Hyderabad, Telangana
Oct 18, 2018
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railway ticket refund

Address: Gurgaon, Haryana
Website: www.ixigo.com

I booked a ticket from warangal to bargarh on 22 september.The amount has been debited. I forgot my irctc password, so i was unable to book the ticket. The refund process initiated on 23 september and told it will be credited by 28. I didnot get refund and i complained to ixigo it didnot respond .my payment id EQFHUZ3EEWIPMB1BC and transaction id:IXITR[protected]...
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muralikrishna s4u
from Kodungallur, Kerala
Oct 18, 2018
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payment successfully but booking pending

Address: Palakkad, Kerala, 678001

While booking the ticket to palakkad to chennai in ixigo app, the amount has been taken successfully by the ixigo. And i forget the password finally. I trying new password by forget password option.ixigo send the new password aftr 5 min when the transaction session expire out.now the booking status is pending.my money is lost.i dont seen any relogin and complete booking using same order id /payment id ..pls help me.how to complete booking...
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Alagarraj sundararaj
from Bengaluru, Karnataka
Oct 17, 2018
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refund is not returned

Address: 601201
Website: [email protected]

While booking the ticket in ixigo app, the amount has been taken successfully by the ixigo. And i forget the password finally. So the booking cancelled and money has been deduced. While trying for a password i deduced my money three times.in the ixigo app they said that money will refunded 17th oct. But today is 17th. The money had not yet refunded. This is the money where i want to pay exam fees. Please help me sir,
And my booking...
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