Ixigo Complaints &amp; Reviews

Dear sir,

I have been regularly booking irctc tickets through your esteemed app.

Today i booked a ticked for krishnarajapuram to aluva through your app and successfully made the payment.

However at the time of logging into irctc credentials the transaction did not go through successfully.

The transaction history in your app shows "payment successful booking pending".
br...

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Its showing pendind status, i have no ticket and money has been deducted, so either give me ticket or cancel my ticket and refund me my money so that i cab make a fresh booking,,, it is urgent for exam

Order id : ixitr[protected]
S200ej24uv63kt4fh

Payment id pos payust[protected] txn#[protected]. By sbi card, on 6th nov 2018 around 12:38,, kindly update ticket or return money...

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Address: Kozhikode, Kerala

Website: ixigo

Dear ixigo,

Kindly find the detailed bank statement and refund the amount at the earliest.
Travelled - once
Rs.127/ deducted -4 times
Refunded - only once

Txn date value date description ref no./cheque no. Debit credit
14-oct-18 14-oct-18 by debit card-sbipg[protected]www.ixigo.com gurgaon — 127.00
14-oct-18 14-oct-18 by debit card-sbipg[protected]www.ixigo.com gurgaon...

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Sir, there is a deduction of rs. 582.49 from my bank (Bank of india) through upi id:[protected]Txn id: axi9110000123583743991541871725538), my train ticket didn't get confirmation due to some error. Kindly initiate the refund for the same. I booked the ticket from rourkela station to bhubaneswar railway station in the intercity express. Please solve my issue...

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I booked my flight ticket with ixigo for 17 nov from varanasi to mumbai on 1st nov.
Trip id :[protected].
Ixigo claim that ixigo money will be credited with 24 hours of booking but not credited my ixigo money in my wallet for that booking.
Booked flight is indigo pnr : gb44sv (By yatra)

Please look in this matter and credit my ixigo money in my wallet so that i can plan my next trip....

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Address: Khordha, Odisha, 751009

I was trying to book train tickets by ixigo. But my account was debited thrice. Amounting to1122.49+1102.49+1122.49.in this matter i was contacting customer care services today morning.. But could not contact. But after some time somebody posed as customer care representative and told about my problems and told the exact amount of my debit
He told it will be credited directly to your account. His phone number is [protected]. He has...

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I booked 2 tickets from ahmadabad to rajkot for 2nd nov, 2018 & rajkot to mumbai central both the bookings were in duronto express, payment id 1. (Qg9raxhaoclqx2xjn) rs 1, 384. & 2. (Qgb5x26s8bt856x6b) rs.1, 746. I booked both the tickets on 31st oct at about 1830hrs, but its been quite a few hours that there has been no status generated and payment has been made successfully. I am not able to book my ticket now as it is an urgent requirement....

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Address: Junagadh, Gujarat, 362720

Sir mene 6/10 ki tarikh me ticket book karvaya tha lekin book nahi huva tha aur mere account me se 1170 rs less ho gaya tha jo aaj tak reafond nahi huva aur mene 3 time complain kiya aap ki compani ki taraf se koi bhi reasponce nahi mil raha jab aap sarvice nahi de sakte to public ko kyu chutiya banate ho bank me complain karte he to bank vale ixigo company ka contect karne ko bolte he hum log kaha jaye....

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Address: 560034

I have booked flight ticket from ixigo and cancelled it but I have not received the money back. There is no customer care support via phone and when I send them email, they don't even respond.i have already send them so many emails but no response from their side.

The booking details is as below
Flight ticket from Bangalore to Kolkata having PNR no WH7C3D.

Please take some legal action against them and...

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Address: 40095

On 30-11-18 i booked ticket from barhni to panvel i proceeded to the payment but after my money deducted from my account i didn't receive any ticket ixigo app redirected me to its home screen please provide me refund you are not even concern regarding your customers problem was it my fault that i trusted your application i have seen many complains of yours plz provide refund..

My number is : [protected]
Email i’d :...

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Address: Paschim Medinipur, West Bengal, 721301

Website: karim.sk909@gmail.com

Dear sir
I am booking both train in same date 23/10/2018 both train are waiting list chat will done.

But one train money will be return and one money not return.

I asking when money will be reback in my account.

Karim, your kharagpur jn (Kgp) - vizianagaram jn (Vzm) train booking is confirmed.
Pnr: [protected]
Booking id: ixitr[protected]
View your trip here: https://ixtr.app.link/s76zScDefRbr...

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12 other people found this review helpful

12 found this helpful

3 Comments

Address: Mumbai City, Maharashtra, 400009

I paid for my tickets from mumbai to ratnagiri for train number 11085 my payment was successful but then it showed that my request is pending... And that. I should wait for 40 mins... But after that still it is pending... My payment is done but no tickets... Plzz help asap.. It also says i should not re-book in case of double reservation may happen
......

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Address: Nagpur, Maharashtra, 440017

Website: No refund

Hi i canceled my train 6th of september n till now i have not got my refund... I want to knw will i get my money back or i jus have to wait? I booked n canceled coz of some issues... So i want my money refund as soon as possible... Coz there it’s written my money will be refunded in 10 working days but it’s been more then a month n yet i’ve not got my money back so plzz make it soon as possible :)
My booking id is — ixitr[protected]...

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Address: Pune, Maharashtra, 411047

Website: Indigo.com

I have made a payment towards 4 ticket booking from Goa to Kochi on 28th Dec from ixigo.com
With email id - [protected]@gmail.com
Booking is for the following passenger
1)REES WHARTON
2)Rehana JAWADWALA
3)Alice JAWADWALA WHARTON
4)Layla JAWADWALA WHARTON
However I did'nt receive any details for my tickets. I have payment slips and bank statements....

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Address: Bangalore, Karnataka

Sir I had paid 1402/- to ixigo for railway reservation on 18th October and 22th October but unfortunately my ticket couldn't confirm per each time I paid 701/-
They said they had refund to bank but it didn't reflect in my account still I didn't get
My account no is.[protected]
Name Shailesh Raju Suryawanshi
Village name is Jajan mugali tq basavkalyan dist bidar DOB 05/ 09/2000...

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Address: Jabalpur, Madhya Pradesh, 482002

Website: Ixigo train

Am shrutika shrivastava, i had tried to book a train ticket between jabalpur to pune on 9th october 2018 bearing booking id ixit (Ixitr[protected]) i made transaction1366 rs. Deducted from my debit card account but i didn't get a ticket. So, i have made the ticket from a different site. As it is already 3 days passed but i didn't get my cash refund... I regret to state that this kind of problems should be resolved within 24hours. Hope ixigo...

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Address: Junagadh, Gujarat, 362720

Sir mene train ticket book karvaya tha lekin account se payment debit ho gaya aur ticket book nahi huva aur ixigo company se massage aaya ki sevnen working day me payment reafond hojayega lekin thirty day ho gaya abhi tak account me payment credit nahi huva please meri problem jald se jald solve karoixigo company ka ka koi contect number nahi mil raha jis pe bat ho sake itni badi company ka koi phone number chalu nahi he...

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Address: Junagadh, Gujarat, 362720

Sir mera reafond abhi tak nahi aaya aaj 25din ho gaye aap ke customer care par phone bhi nahi lagta ixigo compony fraud karti he chor he javab reaplay bhi nahi kartti aur company ne email kiya tha 5 to 7day reafond you paymen in your account but aaj 25 din ho gaya abhi tak payment account me aaya nahi he aur company ki taraf se koi javab nahi de raha he....

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3 Comments

Website: www.ixigo.com

I booked a ticket from bangalore to mumbai at 11:30 am today and it’s booking status is showing as pending even though my payment has been successful and my ixigo money has been deducted too. I got a message from ixigo saying that my booking status will be confirmed till 3 pm today, but yet there has been no change in the booking status and it still shows as pending. Kindly resolve this issue by either refunding me my entire money or by...

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