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Ixigo Complaints & Reviews

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Last updated Jun 3, 2024
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Ixigo reviews & complaints page 103

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S
Sudarshan deora
from Jaipur, Rajasthan
Dec 17, 2018
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amount debited but booking not completed

I was booking a train ticket from falna to mumbai for 21 dec 2018 and i clicked on upi option...then proceeded with the payment on google pay.and then amount debited from account here is the message from my bank
Rs 1597.00 debited from a/c **0551 on 17-12-18 to VPA ixigo.[protected]@axisbank(UPI Ref No[protected]. Not you? Call on [protected] to report

And then i switch to ixigo app to continue the booking nut it showd...
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D
Desh Raj Meena
from Pathardih, Jharkhand
Dec 16, 2018
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flight cancelled due to airlines but i haven't getting returned money in my booking account.

Address: Ramgarh, Jharkhand, 825316

Flight cancelled due to airlines but i haven't getting returnd money in my booking account against cancelled ticket.
I booking my flight ticket chennai to kochi via ixigo site through by airlines of vistara. But after some days i have got a text message that your booked flight is cancelled dut to operations reson. Then i talk to vistara help line number he told me my flight of course cancelled. So he advised cancelled this ticket and...
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M
Madla
from Bengaluru, Karnataka
Dec 16, 2018
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ticket not confirmed, money deducted

Hi team,

I tried to book the ticket from kr puram to eluru. Ticket status is pending and money was deducted. My friends are also facing this type of probelms.

Please find my booking id and please resolve my issue as soon as possible

Booking id : ixitr [protected]

Bank account : icici bank account

Please refund my money. Kindly do the needfull for the same
br...
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H
harshita1111
from Barpali, Odisha
Dec 14, 2018
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money deducted but booking failed

Greetings,
I booked a train ticket from hatia to samastipur from ixigo today. The money was deducted from my account but ticket wasn't booked nor did i receive the ticket confirmation message. Please let me know as soon as possible if my money will be refunded or the train tickets will be confirmed. Please solve this issue as soon as possible.
Thank you...
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T
Tushar@123
from Gaya, Bihar
Dec 13, 2018
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fraudulent behaviour

I tushar kumar booked ticket from dto to jbp on 13 dec 2018 but after getting directed for payment and money (₹888.49) deducted from my account i didn't receive any ticket and ixigo app redirected me to its home screen please provide me refund you are not even concern regarding your customers. It was my fault that i trusted your application i have seen many complains of yours plz provide refund. As soon as possible...
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Deepakjat
from Indore, Madhya Pradesh
Dec 13, 2018
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transaction failed and transaction id is not give me and money is also debit in my bank

Hi sir

I am new in ixigo

I am working in first time

My irctc account is new.
I am complain in irctc but his give me response your user name is not valid

Ixigo is not give me transaction id and no have any notifications

852 rs
852 rs

Two times money debited by my bank
I am using my debit card in ixigo app

Please...
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R
Raghav Pansari
from Jamshedpur, Jharkhand
Dec 12, 2018
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not providing correct status of train

Address: Madhubani, Bihar, 847226

Trim no 12562 scheduled to arrive jaynagar on 11-12-18 was late by 5 hours.. This train arrived jaynagar around 1:00 am on 12-12 but all the apps including ixigo was shown my that train has arrived at 12:30 am.
My parents were coming by that train and i was tensed that what happened to them that they are not yet arrived home.. I had noticed a lot of times this problem in this region.. Shameless.....
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Surjith005
from Solapur, Maharashtra
Dec 11, 2018
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amount deducted. booking id not received

I have tried to book a train ticket from madgoan to calicut, the amount has deducted from the bank account but ticket confirmation page has not loaded. Finally there is no ticket history. The amount is not refunded yet. Kindly resolve. Providing below the message of amount deduction from icici bank.
"inr 1, 005.00 on 11-dec-18. Info: bil*onl*[protected]*ixigo*w."...
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S
Souvik Pandit
from Koelwar, Bihar
Dec 11, 2018
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money not refunded

I had booked railway ticket from sguj to rjpb (Siliguri to patna) on 3rd december but i cancelled it. However my transaction was complete and rs1892.49 was deducted from my account. The booking was failed but i was assured that my money would be refunded back to my account wiyhin 7 days. However the status is still processing and its the 8th day! Kindly take necessary steps to refund my money at the earliest since i urgently want it.
Hope...
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R
Raj Entertainment Channel
from Gurgaon, Haryana
Dec 11, 2018
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payment 3, 451.45/- rs successful but not showing booking tickets.

Address: 122002
Website: ixigo

Please attach file and reply me as soon as possible.

Gwalior - new delhi | 07 jan

Ndls shatabdi | 12001 | cc

Today morning i booked train tickets from gwalior to new delhi, 4adults and 1kid payment 3, 451.45/- rs sucessfull but not showing booking tickets.

Please reply me as soon as possible.

Jatin singhal
Mob:- [protected]...
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I
itsramesh
Dec 9, 2018
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money deducted ticket not received

Hi team,
I booked my ticket through ixigo website and it directed me to cleartrip.
All payments completed. No ticket received till
Name - meenakshisundaram rajagopalan
Transaction reference no[protected]
Bank - hdfc
Sector - maa - kwi
Date of journey[protected]nd january 2019
Flight - indigo
Payment was done but booking is not...
How will i get my refund???br...
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Omprakash Longani
from Aurangabad, Maharashtra
Dec 7, 2018
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without confirmation my amount rs.6368 is deducted

Sir i wad trying for rail tickeks for 2 adults from secunderabad to kopargaon 2 ac.1040 per person. Since i was trying again and again 3 times the amount is deducted from my account. Because there was no confirmations for first time i was trying again again.in the end i got a message that there's no confirmed tickets. But my 3 times amount is been deducted so its a request to see for further enquiries....
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H
hashnam
from Lalgudi, Tamil Nadu
Dec 7, 2018
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train ticket not booked but payment is debited from my card

Website: ixigo

02.12.18. I booked train ticket dindugal to jolarpettai. But ticket was not booked. But payments was deducted in my account amount rs, 235/- (Train chennai to nagarcoil special train) booking from dindugal to jolarpettai) (Train no : 06008)
Date : 02.12.18. Please refund me my money immediately.

Nagarcoil to chennai train with booking id ixitr[protected]

My mail id : [protected]@rediffmail.com
Cell...
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S
Sreyasvm
from Bengaluru, Karnataka
Dec 6, 2018
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refund not issued

I have booked a flight via ixigo. Due to some emergency i had to cancel the flight. Ixigo has booked the flight with partner yatra. Yatra has already refunded the money to ixigo 2 days back and it was supposed to be credited to ixigo wallet before 24 hours. But ri didnot recieve the refund to the ixigo wallet yet. It is more than 72 hours now. Please process it asap...
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K
Kiran0147
from Idukki, Kerala
Dec 5, 2018
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refund ticket money.. plz

Address: 682018

I booked the train ticket on last month of nov 27.. Unfortunately that was not booked... But in my account ixigo deduct the money and they told me that will be credited with in 5days but not refund the money... I try to contact.. But no one answered me and not refund the money today is 8th day.. Plz give back my money.. The amount is 2083rs this is...
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Rangacharyulu Amaravadi
from Hyderabad, Telangana
Dec 4, 2018
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failed bookings on my iphone app and resulting delays in refund by ixigo

In the recent past i have done several bookings through ixigo app on my registered mobile number[protected] and all of them shot back with failed booking messages. Ixigo took inordinately long to refund the money. I did the bookings successfully on my laptop. The latest in the list is the pending refund for again a failed booking to kakinada vide id:ixitr[protected] for rs. 480.49 0n[protected] and the refund "initiated" is yet to come....
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Priyapreet kaur
from Shimla, Himachal Pradesh
Dec 4, 2018
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refund amount not received

Dear team ixigo

I tried booking a train two weeks ago from your app which was unsuccessful for no reason. A message was received saying that refund will be sent in 5 days. But it is still not received even after two weeks. This kind o[censored]ndesirable behaviour was never expected from a company like you.

I want you to provide the refund as soon as possible. Find the details from screen shot attached....
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G
guptya
from Pune, Maharashtra
Dec 3, 2018
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deduction of amount

Address: Pune, Maharashtra, 411038
Website: [email protected]

Pune - cst cc senior citizen deepak m. Gupte, age : 62
Date 07/12/2018, pragati express, booking could not be confirmed.
Payment deducted from debit card janata sahakari bank karve nagar
Pune branch, ifsc code : jsbp0000031
Sb a/c no.[protected]
Booking id: ixitr[protected]
Amount rs. 265.49, please refund, i had booked from my mobile
No.[protected], i was asked the pin code for verification,...
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A
Abhinav_302
from Gurgaon, Haryana
Dec 3, 2018
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money deducted but train ticket is still not done

I made payment through Bhim upi while booking tickets through ixogo. the payment merchant was Le traveneus technology Pvt Ltd..
Payment was done but booking is not...
How will i get my refund ????
LE TRAVENEUS TECHNOLOGY PVT LTD HELPLINE IS ALSO NOT ACTIVE.
I don't know why there is so much inconvenience to the customer ...
Plz plz take this complaint into consideration .....
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K
Kittuaarushi
from Kolkata, West Bengal
Nov 30, 2018
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request for refund

I was booked a ticket from gaya to howra on 23 nov 2018 by ixigo mobile app. But due to problem in my irct account ticket was not conformed & rs 300 was deducted from my account.
My booking id was ixitr[protected]
So, i request u to refund my money to my account soon.
I shall grateful to u for this act..

Raushan kumar
Contact-[protected]...
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