Ixigo Complaints &amp; Reviews

Address: 682018

I booked the train ticket on last month of nov 27.. Unfortunately that was not booked... But in my account ixigo deduct the money and they told me that will be credited with in 5days but not refund the money... I try to contact.. But no one answered me and not refund the money today is 8th day.. Plz give back my money.. The amount is 2083rs this is...

Helpful

Found this helpful?

In the recent past i have done several bookings through ixigo app on my registered mobile number[protected] and all of them shot back with failed booking messages. Ixigo took inordinately long to refund the money. I did the bookings successfully on my laptop. The latest in the list is the pending refund for again a failed booking to kakinada vide id:ixitr[protected] for rs. 480.49 0n[protected] and the refund "initiated" is yet to come....

Helpful

Found this helpful?

Dear team ixigo

I tried booking a train two weeks ago from your app which was unsuccessful for no reason. A message was received saying that refund will be sent in 5 days. But it is still not received even after two weeks. This kind o[censored]ndesirable behaviour was never expected from a company like you.

I want you to provide the refund as soon as possible. Find the details from screen shot attached....

Helpful

Found this helpful?

Address: Pune, Maharashtra, 411038

Website: advgupte@gmail.com

Pune - cst cc senior citizen deepak m. Gupte, age : 62
Date 07/12/2018, pragati express, booking could not be confirmed.
Payment deducted from debit card janata sahakari bank karve nagar
Pune branch, ifsc code : jsbp0000031
Sb a/c no.[protected]
Booking id: ixitr[protected]
Amount rs. 265.49, please refund, i had booked from my mobile
No.[protected], i was asked the pin code for verification,...

Helpful

Found this helpful?

I made payment through Bhim upi while booking tickets through ixogo. the payment merchant was Le traveneus technology Pvt Ltd..
Payment was done but booking is not...
How will i get my refund ????
LE TRAVENEUS TECHNOLOGY PVT LTD HELPLINE IS ALSO NOT ACTIVE.
I don't know why there is so much inconvenience to the customer ...
Plz plz take this complaint into consideration .....

Helpful

Found this helpful?

I was booked a ticket from gaya to howra on 23 nov 2018 by ixigo mobile app. But due to problem in my irct account ticket was not conformed & rs 300 was deducted from my account.
My booking id was ixitr[protected]
So, i request u to refund my money to my account soon.
I shall grateful to u for this act..

Raushan kumar
Contact-[protected]...

Helpful

Found this helpful?

4 Comments

Website: www.ixigo.com

I booked ticket from hyderabad to tirupati for travel date 27/11/18 and return on 28/11/18. However, my payment has been deducted for inr 8, 887 but ticket is not generated. It was booked through ixigo and through cleartrip. Once the payment is deducted, it took me to cleartrip homepage but no ticket still
Ensure my money is returned on priority. Tried calling cleartrip and their automated voice call doesnt allow me to speak to their...

Helpful

Found this helpful?

Website: Ixigo

Yesterday when i reached habib ganj railway station to see off my wife at platform no.1, i reached for coach b1, the coach in which reservation was there. The ixigo app installed in my device showed that coach b1 was 7th from end while it actually was 6th from engine. Because of this wrong information i had to rush for the coach very hurriedly, with all luggage that made me breathless and i nearly escaped any untoward incident. Therefore...

Helpful

Found this helpful?

My pnr no is [protected]. It had already been provided by the irctc but not yet provided by ixigo. Refund my money back as soon as possible as message was sent from ixigo team on 4 november about to refund my money back in 72 hrs but yet i had not got. I am sending you my last mini statement of my account so that you can get confirm about my problem. Contact me at [protected]...

Helpful

Found this helpful?

8 Comments

Address: Dehradun, Uttarakhand, 248001

I was told that i would be given a coupon of 1000 which i can use in my ticket which had an issue but the coupon given to me cannot be applied on that ticket and can be used in future but i have no plans as such in future and wanted to do this now and since i will have to rebook my flight so coupon was necessary for me as i could have used it now. And as i am a student it is very difficult for me to book a ticket twice and so it was promised...

Helpful

Found this helpful?

Sir,
I am a student and i booked ticket having id[protected]. I wished to book from new delhi to ranchi and it showed me amount of 2500 but when i was directed to payment gateway it showed me 2000 and i booked it. It generated me a ticket from ranchi to new delhi so i want you to correct it or refund my money so that i can rebook it. I need full refund or sector change....

Helpful

Found this helpful?

Sir
Maine train no. 15036 ke 5 ticket 22/09/208 ke liye book kiye but mujhe ticket nahi mile. Aur iske payment successfully ho chuka hai jiski payment id vvswz455sk0wtec1v hai.
Ab mujhe kya krna hai please aur inform me.
Sir kya mujhe train tickets mil jaega agr nahi mile to kya mujhe refund mil jaega aur kb tk milega iska refund please help me sir....

Helpful

Found this helpful?

Address: Pathanamthitta, Kerala, 689646

Today i booked a ticket from chenganur (Cngr) to panvel (Pnvl) on 22 nov 2018 through your app and successfully made the payment.

However at that time of logging into irctc credentials the transaction did not go through successfully (My password enterd is wrong).

The transaction history in your app shows "payment successful booking pending".

Order id: ixitr[619...3840] date: 16th nov 2018
Payment...

Helpful

Found this helpful?

Address: 53005

I BOOK TICKET FROM GHAZIPUR TO VISHAKHAPATNAM THROUGH IXIGO TRAINS APPLICATION. IXIGO APP GIVE DETAILS FOR TICKET GHAZIPUR TO BARGARH FROM SARNATH EXPRESS AND BARGARH TO VISHAKHAPATNAM IN DHANBAD ALLEPY TRAIN.but WHENEVER I REACH FROM SARNATH EXP AT BARGARH 1920hrs on 12 Nov and asked to station master for another train he told me this is wrong station. I Suffered full night and another day and in emergency I book ticket of flight from VARANASI...

Helpful

Found this helpful?

I booked a train ticket on 1 novem and i transact the money 2488 but its showss failed and they say that the money will refund to u with in 5 days but today is 13th of november so plzz take a action on them!!! Trip id: IXITR[protected]
My email id is [protected]@gmail.com
They have given a date of 8 november but till now i have not got my refund...

Helpful

Found this helpful?

Hello my name is dr kishore m s. I had booked a indigo flight ticket via ixigo and cheap ticket, for 4 persons (Raipur to bangalore, booking id 9256405) ticket was non refundable. Few days later i wanted to check if partial cancellation for one person was possible. I visited my bookings page and clicked on cancel, thinking next page would give me details, as it is the usual feature in almost all online apps. Soon after i returned to main...

Helpful

Found this helpful?

Address: Vadodara, Gujarat, 390011

I don't know what happening i book ticket vadodara to ajmer from ixigo they said me it take 40 minute now 9 hours gone my money stuck u don't customer executive number also i mailing continues i did not get any reply what kind of app is this i want my money back my transaction id is ixitr[protected] i don't want to make ticket from your app i want money back... Plzzzz...

Helpful

Found this helpful?