Jiomart Complaints & Reviews

My Order number[protected]A, shipment id[protected]J

I am following with your customer service since 20th Aug and earlier regarding delivery of my prepaid order. But I have been only asked to wait for 48hrs so that the so called concern team may check and update me. But due to an unknown reason or may be due to poor customer service at JIOMART, they are not able to deliver my order even after 10 days of waiting.br...

Jiomart delivered different product as ordered lux International soap but delivered jo soap, also delivered stale items which not properly frozen as maccaine french fries and itc cheese bowls. There were many missing items which was not delivered as per bill. I raised many complained but not resolved....

Been 3 weeks, no refund issued, escalation desk says that they will issue a refund but dont know when also that i have no other option just to wait and wait....

In jiomart online shopping app I regular ordered groceries, vegetables and fruits. But from last some days they send
rotten & stale veg, Fruits,
grocery item which had no mfg date, batch no. Expiry date,
green black colour fully fungus butter,
curd, pizza base which had next day expiry date, expired products, wrong products,
5kg edible oil which had after 20days expiry date, most of the grocery items...

I ordered Britannia 50-50 Maska Chaska Biscuits 300 g from jiomart on 27/08/2022, whose MRP was Rs.100 on jiomart's website and they are selling it for Rs 90, giving 10% discount. After order delivery on 28/08/2022, I found that the real MRP of this product is Rs 80 only. So I demand strict action to be taken against jiomart for cheating as it's illegal and refund of excess amount being charged.

Order no:[protected]Abr...

I have order diaper from jiomart as i was not able to purchase the same at outlet. But the executive from jiomart is so unprofessional who couldn't reach my home even after so many guidence in small town like Ambala Cantt. Even after that the person said in arrogent manner that ask somebody to pick the same as my bike couldn't turn due to heavy load.
Then i consult the customer care and they assure me to take care of the situation...

I ordered 8 Full sleeve t-shirts and Hoodies on the 21st July, the delivery date was of 30 July but on the 28 July the delivery was made at my home, I was at work and my dad was unaware of the parcel so he accepted the delivery and paid Rs1788 for it. When I came back from work I open the tiny parcel and saw that there were only 2 shirts in it but the packing said it contained 8 Tshirt/Hoodies, I immediately called the delivery guy to check...

Hi,
Purchased Syska LED tube light from jiomart and there was 1 Year warrenty. It has gone faulty and I wanted to get the replacement under warrenty. Jiomart team not taking any intrestvin solvingvthe problem instead asking to contact Syska support center. No Syska support team is asking for invoice which I tried from Jiomart app but unable to download it from there. When contacted jiomart customer care, they are giving useless response...

I have ordered baby diapers on 4th july 2022, till date I haven't received item and I havent received refund amount. It has been 50 days but jio team not able to give the exact status, They are telling to wait for some more time (The answer im received from 40 days). Please help me out....

Hi,

i have order 4 number of dress from jiomart.i got only 3 number and it was prepaid order.my order id[protected]W and dated 13.06.2022.i havnt got refund yet despite many complaints created....

AMount debited from my account but the order declined.

requesting refund...

Ticket No:[protected]
Ticket No:[protected]
Ticket no. [protected]
Ticket no. [protected]

Drar Sir,

With reference to training, mails jiomart not called and not provided the resolution

I would like to bring to your notice that I have raised the concern vide ticket no [protected] dated 13.08.2022 but I have not received any resolution from your side, further again I have raised...

I ordered and received some items from Jiomart on 15th aug one of them was soap which was a set of 4 soaps they delivered 3 soaps and and i also complained about the same day. But till now they have not refunded...

Sir/Madam, We were bought OKRA (Lady's finger) and Cabbage through Jiomart Mobile Application from Jiomart branch Situated at Ambedkar Centre, Nehrunagar, BCM Road, Badradri Kothagudem, Palwancha - 587115, Telangana. Company CIN: U01100MH1999PLC120563 and Mail Id : retail.[protected]@ril.com. Vide Bill No. TCE[protected] Dt. 18.08.2022 Time: 01:45 PM. The above vegetables Supplied with inferior quality and the same are not usable condition...

I have ordered couple of items in JIO Mart and delivered on 3rd August with couple of missing items, So I waited for refund will take automatically as the delivery person clearly mentioned the list of missing items but the refund didn't initiated. I created many complaints in JIO Mart app and after many complaints still asking me to wait till 20 days for refund which is less than 500.

Order id:[protected]A...

W.r.t order ID:[protected]W, shipment[protected]W-01_18558, I have not received refund yet.
I have raised numerous complaints and everytime they ask for 48hrs to resolve but don't do anything. They have not refunded the money. Neither have they provided a reason for not refunding it. All they do is apologise and say that it will be resolved in 48hrs again. But it has been more than 40days and atleast 20complaints...

Dear Sir/madam,
I have made a fully paid order on JIOMART web site on 9th Aug for approx 1166 (order number[protected]A ) But I received incorrect order on 11th Aug. The same day I raised a complaint at JIOMART customer care but no resolution till now. Every time I call them they say that they tried to reach me on phone but unable to contact. This is impossible. I don't have any network issue and receiving other calls also....

On 11 August 2022, I placed an order of grocery item via order no.[protected] and also I received a message that these item will be delivered by Delivery Associate Srikanth S. But I have not receive. Please find out where is it delivered ?...

Hi
I ordered in jiomart app. Order shipments splited into 4.for shipment -2 app staus shows it was delivered in 7 aug but i was not received that order till now. Raised many complaints but no response....

Ticket No:[protected]
Order Number[protected]M

I had ordered the product on 20/07/2022 a Ambrane 1.5 mType-c cable with Rs.349.00 which I was delivered on 23/07/2022 and on the same day I had raised the request to return as I had received the wrong product. Then I received the call from the team where I mistakenly said the product is okay and your team has rejected my return request. Then I have raised this as...