Jiomart Complaints & Reviews

I can't able to login for the past 10 days in jiomart application and website showing invalid login and invalid otp even though I have given the correct OTP.I have already complaint this issue 10 days before to the jiomart customer care but they are not looking this issue seriously and everytime they are saying that we will get back to you once we get an update.I have tried all the steps like clearing all data and cache but not resolved yet.So...

I have ordered a Sundrop Superlite 3ltrs on 14 September 2022, it was a prepaid order of Rs 689., they delivered someone else's order at my place. Which has fortune soybeans oil, limca and other things and has invoice in it with anybody else named and address, i have complaint again and again by calling, emailing, raising complaints on their site .but all r in vain, nobody resolve my issu. Pls help me to get my money back....

Wrt above subject i tried to call multiple time for my query resolution but it not happened
i would like to bring you notice that above item i had beed orderd from jiomart (best trusted application from Grocery) thogh when i used this product it found that item was smelling badly and feel like it kept for so long...More over item expiry is too long but inside coconut water is smelling badly

I m requesting you to on...

Jiomart is not refunding my amount for last 10 days, after waiting period.
I called daily, messege, complain daily, but 0% solution come, don't give appropriate answer.
I tired...from jio, how they are mentally and financially tourchureing me....

Complaint ticket no[protected].Dt 01
09.2022 regarding refund. No satisfied response recd by customer care only time extend. Pl. Take necessary action immediate....

Ticket No:[protected]

I have raised complaints two time and call 18 times and emailed 10 times.
Even CS head but no one is responsible in the team who take care of customers.

Always the support team have new excuse some times they told we did not received the document. Also I have sent fourth time on email and also confirmed with call center.

But Next time after ETA (that was 24 hr. ) they...

Order ID :[protected]A I placed an order on Jio Mart on 1st September 2022 and received my order on 3rd September 2022.I had missing items worth rs 246 in my order which was already billed but not delivered for which I lodged a complain on the same day.From then everyday I'm calling their customer care service, emailed them several number of times but their is no response.They just more and more time everytime i call them.They are not...

I ordered few items on jiomart of rupees 770 on Aug 14 it was prepaid but it reflected as cash on delivery so, I paid cash and accept the items till now I am keep calling and dropping mail to customers service, my problem not resolved yet

OrderID#[protected]A
ShipmentID#[protected]J
ShipmentID#[protected]A-01

Here I attached the proof of my amount deduction through phonepe to...

I ordered few items on jiomart of rupees 770 on Aug 14 it was prepaid but it reflected as cash on delivery so, I paid cash and accept the items till now I am keep calling and dropping mail to customers service, my problem not resolved yet

OrderID#[protected]A
ShipmentID#[protected]J
ShipmentID#[protected]A-01

Here I attached the proof of my amount deduction through phonepe ...

I ordered groceries in jiomart money got debited but order was not placed, order id is also not showing l, I paid through phonepe on[protected] @ 12:30 am and again I ordered on[protected] @ 7 am but canceled I got refund for the second order. It's been 18days I didn't get refund for my 1st order transaction...

I have bought the airpods and when i hear the one left airpods sounds too low and right airpods sound like breaking music. And Jiomart told me that we are unable to return due to quality issue. Call me [protected]. Order number[protected]A...

JioMart was supposed to deliver my product yesterday but they didn't deliver yesterday and today when I check they have updated the date to tomorrow for product delivery. I want a proper action be taken against them in this regard....

I booked juice mixer grinder on 15 august but status show on 17 august returned
Why my my refund is not credited yet
Order No.[protected]A
And Shipment No.[protected]A-01
Shows return but refund is not processed yet
After 7 days i raise a complaint against this order but customer care says 48 more hours
But 48 hours is not refund intiate yet.
Every day they says our team is working...

I purchased a dryfruit package on line from Jiomart and received one that does not provide any information about the
Name of the food: ...List of Ingredients: ...
Nutritional Information: ...Declaration regarding Vegetarian or Non-Vegetarian: ...
Declaration regarding Food Additives: ...
Name and Address of the Manufacturer: ...
Net Quantity: ...
Code No./Lot No./Batch No: etc. P
Please scrutinize...

I have ordered some item from Jiomart platform, but i have received wrong products order no.[protected]A, I also Lodge a grievance to that platform but they did not solve my problem till now......

I placed order on 23 August 2022, order number[protected]W
It got delivered into 6 separate items. One of item with invoice number S06ED6NK2CA33901 [Rs 669] was completely opened up within package.
I could not place return order in website. The customer care does not connect. Finally managed to connect after 6 days then I have been told I cannot return.
As a customer I feel like I have been cheated. Very poor...

Hi JioMart Customer care/ CS Heads team/ Escalation team

Follow-up on : 03Sep2022

Gentle Reminders by Email or Call to Customer care or Escalation teams (More than) # 61 times.

Refund outstanding amount of Rs 8629.02 is pending from your side for different orders. Please clear on priority with penalty amount.

Note: All complaints are automatically closing within 48 hours without...

Hi,
This is to inform you that I have placed grocery order of Rs. 1709 on 13 aug 2022. But I have recieved only 1 item of Rs.160 on 16 aug and i have checked in the app it's showing all 8 items have been delivered but i haven't received 6 items of Rs. 1549, i have raised issue multiple times with jio customer care team through mail or call but haven't received any resolution from them. Pls look into it and need your support on this.br...

14 days ago jio mart doesn't give my refund and my complaint also not listened they always demands time very unprofessional employees in their company my order number[protected]A
They can't resolve my issue...

This is with reference to order id[protected]M dated 8th June, 2022, total 5 items for the amount Rs. 1532.
The order was returned at the time of delivery itself, however the refund is not received yet even after more than 2 months. I have been trying to contact customer care and also contacted escalation dept, but there is no resolution from their side....