Jiomart Complaints & Reviews

I had order 2 items in Jiomart and made a pre-payment on 3rd July. I received only 1 item on 6th July and delivery bpy confirmed that Jio will refund the money for missing item. However, it has been 20 days and I have called/mailed/complained to Jio multiple times, but they do not act on it....

Ordered grocery on jiomart. Order is not delivered even after 10 days. I get no mail no message no delivery boy details 😳😳😳😳😳.

Suddenly order showing delivered but no delivery.
cust care told otp has been shared but I have not. Its clear fraud.

Can you ask which delivery boy delivered order and with whom I shared DELIVERY CODE.

I need my money back. I will not pay for fraud...

As I buy product britainia nutrifiber buiscuit 1kg from jio mart online they show mrp 220 and after 30 rs discount 190 they had given
But the product actual mrp is 199 when I recived it and I check on it. So it means jio mart shown wrong mrp and showing heavy discount and playing with our sentiment. This very wrong jio mart is doing . I have screen shot of online product with written wrong mrp .please take action as per this on showing...

Complaint Ticket No:[protected]

I had ordered one mobile phone thru jio mart dt. 06.07.2022 amt of Rs.10999/- with the Transaction ID of [protected](ICICI NET BANKING). At the time my order has been declined but my amt of Rs.10999/-debited. Till date my refund amt not credited to my account. 6th July 2022 onwards till date I've communicated all the jio customer care no and mails also. They said ur refund amt initiated on 16.07.2022....

I placed a prepaid order on 18th June. On 28th June, the order was cancelled after continually postponing the delivery. I wanted for refund for 7 working days. They did not refund. So i started raising complaints in all possible forums. All they gave is 48 hours turn around time. But no request is resolved as of 21 July....

I have ordered Protein Power of 2kg worth of 5000/- on 1st July via Jiomart.
Initially it was mentioned it will deliver by 9th but It got delivered on 5th July.
But when i open the box I found inside only paper card board no Protein box. So Immediately I escalate to customer care and got reply that we will refund your money within 15days. Now its almost 20days and Jiomart informing your packet delivered without any tampering...

I couldnt able to login to jio mart application from last 3 days. I have lodged a complaint several times to their toll free no and also talked several times to there cs head team for the resolution faster. They told me please wait for 48 hours and till now 3 days gone i couldnt be able to login to jio mart application, its always showing invalid otp....

Jiomart is failed to deliver the product on time(15th July), moreover the items are not yet delivered.
[protected][protected]
Ordernumbers:
[protected]A
Shipment ID:
[protected]J
ProductName: Naturoz Daily California Almonds 500G (Pack Of 2)

Ordernumbers:
[protected]A
Shipment ID:
[protected]J
ProductName: Happilo Premium...

I placed an order for two perfume bottles on july11, 2022. order no[protected]A, An amount of Rs220.00 was paid thru credit card. The package was delivered on july14, 2022. On opening the package, I was shocked to find one bottle has totally leaked and there was not even a drop in the bottle. The other bottle was in tact....

Worst service every I will share this on social media also i had ordered 1 mixer grinder it came with broken socket. When I requested for return one delivery executive came and tell my parent it’s to heavy I will come 2morrow today I received a text saying today it will get picked but today I called the another delivery executive he is say 2morrow some one will come don’t mail for the same . Are we fool do u think . We had paid for it...

I have received the order in bad condition and requested for return and refund. they also confirmed the refund initiated but never received the refund.

Upon calling the CC, they mentioned I haven't even raised a return request. Please check attached screenshot for details. CC disconnecting call in middle of the conversation....

I have ordered 4 dresses but got only one. That’s why I returned it as suggested by delivery agent. When I returned the one dress which I received, on refund details it was showing refund amount for 1 dress only. But I paid for 4 dress amount which is 1526. From last 3months I am sending mails every week, taking follow ups but no outcome....

I have ordered groceries on 14th july on jio mart and they were supposed to deliver on 16th but till now they have not delivered.
There's no proper response from their side and even the customer care is not responding.
Please help...

Without information item was showing returned. delivery details also shared with me .. i am ordered on 14th july 2022 that time next day was delivery .but day by day increased till 17th july.
executive also called me and confirmed the location . order processed and shipped also done. otp aslo shared. but without any confirmation nor any infirmation shared with us item was returned. what a worst pratice jio mart doing .. i will take...

Jiomart order no.[protected]A dated 30/june/2022 has not been delivered to me till date 15/JULY/2022 whereas the JIO app has itself marked as delivered without delivering it to me. I have already paid for this order and have not received this order till date. I have been ordering from JIOmart for the past around 3 years and never it has happened that I have received orders without sharing JIO OTP at the time of delivery. I have made...

Jiomart order no.[protected]A dated 30/june/2022 has not been delivered to me till date 11/JULY/2022 whereas the JIO app has itself marked as delivered without delivering it to me. I have already paid for this order and have not received this order till date. I have been ordering from JIOmart for the past around 3 years and never it has happened that I have received orders without sharing JIO OTP at the time of delivery. I have made...

Sales executive said by 10th July 2022, I will get the ordered product- mobile.
Hence paid rs rs.17500 on 6.7.2022 and ordered mobile. But on 10th July, I didn't get the product . Today 15th July, till now I didn't get the product. When I speak to customer care executive on phone, they simply say they are not able to track the order, and they are not aware where the ordered product is. They are neither ready to deliver product on the...

Jiomart order no.[protected]A dated 30/june/2022 has not been delivered to me till date 13/JULY/2022 whereas the JIO app has itself marked as delivered without delivering it to me. I have already paid for this order and have not received this order till date. I have been ordering from JIOmart for the past around 3 years and never it has happened that I have received orders without sharing JIO OTP at the time of delivery. I have made...

I placed an order (order#[protected]W) on 7th July. At the time of order, the delivery date was showing as 9th July. On 9th July it reflected as order in process but then the delivery date changed to 10th July. On 10/7 it changed to 11/7, on 11/7 it changed to 11/6, then on 11/7 it showed 12/7, on 12/7 it showed 13/7 and now while I file a complaint it shows 14/7. (Date/month).

I also filed a complaint on Jiomart app...

Hi) I am Pramila Mestry. I had ordered 2 cans of Gulab Groundnut oil, but received only 1. I had already paid for it. The number of delivery person is wrong. I could not reach upto him.

Also, I have not yet received my refund of the items which were cancelled by the seller.

Very poor service....