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Jiomart Complaints & Reviews

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Last updated Jun 17, 2024
Complaints 894
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76
Unresolved
818
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Jiomart reviews & complaints page 23

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A
Archana Panchal
from Bengaluru, Karnataka
Jul 12, 2022
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Order did not receive or wrong product delivered

Website:www.jiomart.com

Hi Team,
I have ordered Clovia night suit from Jiomart on 5th July 2022, on 10th I have received parcel, but to my surprise when I opened the parcel what I see is that the seller has sent me wood piece. I have raised many complaints to jiomart about this but no action from their side whenever I raise complaint it is marked as resolved without any resolution. Now I do not product neither they are giving me refund for the same.
what...
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P
Prabhakar Vashishta
Jul 12, 2022
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Delivery

I placed an order with jiomart (order #[protected]W) on 7th July. While ordering it showed the delivery date to be 9th July, however on 9th the delivery date changed to 10th July then 11th July, then 12th july and now it is 13th July. I filed a complaint on jiomart app on 11th July which said resolution in 24hours but when I called the customer care, they said that a complaint was raised yesterday and I should get a resolution in 48hrs...
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K
Kunal Singh 2003
from Patna, Bihar
Jul 12, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Its being 3 weeks till now I haven't got my refund

Address:Patna, Bihar
Website:Jiomart.com

I have returned the product on 20june as they said i will get back my money by 15 working days and somehow they didn’t made that happen and extended my date to 11th july 2022 and as of today 12th july i havent got my money back of 999₹. Did several mail no response since yesterday their app chat support is trash not work on ios latest . My complain number in Jio is :- [protected] please hell me in this 🙏🏻☹️
Attaching some...
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P
Pramod Chandru
Jul 11, 2022
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Cheating

Address:Bangalore Raghuvanahalli 560062

I have returned the product 3montha back and i have called customer card several time no response refund not done

Order no[protected]A


and

Order no[protected]A...
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2
22gopal
from Delhi, Delhi
Jul 11, 2022
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Jiomart order no. 16566025470208312A dated 30/june NOT DELIVERED TILL DATE

Jiomart order no.[protected]A dated 30/june/2022 has not been delivered to me till date whereas the JIO app has itself marked as delivered without delivering it to me. I have already paid for this order and have not received this order till date. I have been ordering from JIOmart for the past around 3 years and never it has happened that I have received orders without sharing JIO OTP at the time of delivery. I have made several complaints...
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G
G Prasanth Kumar
Jul 9, 2022
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Product not delivered from 69 days

I have ordered HiSense 1.5 ton AC on 2nd May 2022. I was supposed to receive it by 4th May, but I have never received it till date(9th July 2022). But in Jiomart App it was showing as delivered on 12th May 2022, for which I raised complaint via call for 70+ times atleast and 30+ times via email in these 2 months time.
I have neither received any call nor any message regarding the status of my concern till date. CS associates, CShead...
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2
29112003
Jul 9, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Received less quantity of order

I ordered a kurkure pack of 90grams weight but I received only a pack of 82 gram...
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K
kuldeeppathak.in
Jul 8, 2022
Jul 8, 2022
This thread was updated on Jul 8, 2022
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Refund not received after 10 days

Address:jiomart

Sir i have order no[protected]A. grocery worth is 2306₹(payment mode is credit card 2202₹+jiomart wallet 48₹ + 56coins twid wallet) from jiomart (online) on 22/06/2022 but i did not deliver and returned to jiomart on 24th...as per their conversation they have initiated my money which is still not received
when i contacted credit card provider they said no record is found for refund)
even jiomart representative said...
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S
Sachin Adsule
Jul 8, 2022
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Partial delivery of Product

From last one week we fellow up with Jio Team for the partial delivery / Some item missing in delivery . But each and every time Jiomart Team replay it allow to some time to revert the same .

Order ID is[protected]W.

Online Order Portal : Jiomart.com

Missing item : 6 Nos of NP Filtered Groundnut Oil 1 L

Jio Mart System show the delivery of above item.

In packing...
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S
shridhar jogin
Jul 6, 2022
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Complaint about jio Mart wallet and their policy

Address:Ecommerce company
Website:www.jiomart.com

Dear sir
This shridhar i am recently ordered some products in jiomart due to size issue i returned that products but the company refunded my money in their app wallet i made a communication with their customer care but they are not transferring the amount to account...
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C
Chandana Sirisilla
Jul 5, 2022
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Mobile phone- Motorola e7 power

Facing issue with mobile phone..Camera is not working properly..Mobile is hanging.....
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P
pooja.mlv
Jul 5, 2022
Jul 20, 2022
This thread was updated on Jul 20, 2022
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Refund and Replacement Issue

I have placed the order on May 22, 2022 for the amount of Rs 869/- consists of three products on Jiomart & my order number is[protected]A registered m. no. +91 [protected]. The payment has been made via Simpl but one product has been delivered, one has to be replaced and one got cancelled by Jiomart without initiating the refund. I approached customer care about this issue so many times and also send a written complaint to Jiomart and...
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E
Emily Scarlet
from Delhi, Delhi
Jul 5, 2022
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Wrong product received

I ordered 2 products..one flea comb and a bristle brush ..instead I received some other product...need refund or replacement ASAP...
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B
barunprasad
Jul 4, 2022
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Return not picked up by jiomart

I am barun prasad, actually i ordered a electric kettle from jiomart but when i open the parcel i got only kettle inside the parcel and the charging pad was missed there so i raised return request on[protected] and i got approved for return on[protected] .but today is[protected] the parcel is not picked up by jiomart and no response is received by their end . They said to me that they received the return package within 7 days but they are...
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S
Sgsantosh123
Jul 1, 2022
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Deliver the expire product

Address:Mumbai

Dear sir

We are order the online bathing soap for himalaya company
On online shopping jio Mart comnpy
But the are me expire product...
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A
Aman Raj03
Jun 27, 2022
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Product

I ordered on 15th June.The actual delivery date is on 21st june but it's not delivered i raised complaint to costumer care but no response.I already paid for the order...
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C
Clarajosh
from Hyderabad, Andhra Pradesh
Jun 26, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount deducted but order declined and amount not refunded

Address:JioMart App

I ordered A2 ghee on 14/06/2022 throughJioMartApp. My amount of Rs 664 debited but order was declined. Customer care told to wait for 7 days for the amt to credit to my account. It's almost 12 days and I didn't receive the amount still. From day 1 had been contacting the customer care through chat, call and email. Now they say query resolved. But my amount has not been credited back to me. If I ask them when I will receive my amt, they again...
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A
ArindamDash
from Gopiballavpur, West Bengal
Jun 24, 2022
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Mobile

Address:https://www.jiomart.com/

Dear sir/madam
My product is not delivered by Jio mart. I ordered a Mobile phone 7 th June 2022. Jio mart says it will deliver me on 12th of June 2022 but 13th of June 2022 when I checked my order history it showed OrderedUnder ProcessReturned. 11 days later I still didn't get back my refund. Jiomart Customer representative told me that I will get back my amount within Seven working days but I didn't receive my refund amount and...
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T
thakur kamal 5140
Jun 24, 2022
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Refund not credited to my account

My refund of order no.[protected]A is not credited to my account. Today is the 8th work day but my refund is still pending please help me and credit the amount as soon as possible. I have very bad experience with jio mart i between the 7 working days you all tell the amount is credited your account within 7 working days but it doesn't happened. Please help me i am very upset because the amount is 69999 and i am also facing big problems....
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M
from HYDERABAD, Andhra Pradesh
Jun 20, 2022
Jun 24, 2022
This thread was updated on Jun 24, 2022
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I am complaining about the refund.

Hello, This is regarding order number[protected]A. I have received damaged products for which i have raised a complaint with JioMart on 14-May-2022. They said the amount will be refunded for the damaged products. Its been more than a month, i have still not received the refund. I escalated by calling customer care and by sending emails to [protected]@jiomart.com but i have not received any resolution....
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