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Kotak Mahindra Bank Complaints & Reviews

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Last updated Jun 7, 2024
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Kotak Mahindra Bank reviews & complaints page 194

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J
Jinto dsouza
from Pune, Maharashtra
Apr 25, 2016
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Fraud repayment calls.

Address: Bangalore, Karnataka, 560029

Hi,

I am John Jinto dsouza, from Bangalore.

I just want to inform you about non compliant acts done by your so called collection agents. Asking for me to pay money and abusing everyone (Colleagues, office admins and my relatives) Especially females.

I am getting repeated calls from Citi Finance and Kotak Mahindra Bank for payment of money, saying I took loan sometime back and didn't repay the...
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K
kasliwal.arpit
from Ahmedabad, Gujarat
Apr 25, 2016
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Wrongly debited non maintenance charges

Address: Indore, Madhya Pradesh, 452009
Website: www.kotak.com

I am Arpit Kasliwal and a valued customer of Kotak Mahindra Bank from last 10 years.

I was very impressed with Kotak bank in my 10 years of relationship with them but recently they break my trust and wrongly debited Non Maintenance charges for Jan and Feb from my account on 04/24 and 04/25 . Even when I have the much more balance in account then required.

Till Jan 2016 Kotak system was automatically creating...
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N
Naveen Dasda
from Ahmedabad, Gujarat
Apr 23, 2016
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Lies Kotak Bank Staff Tell To Get You To Open An Account

Address: Ahmedabad, Gujarat, 390013

I was lied to about charges and account plans while opening an account. Mr Chandraprakash Rai and Mr Manish Chantba of Kotak Mahindra Bank, Naranpura Branch, Ahmedabad told me that if I opened a current account and a savings account together, the bank would "Group" them and I would need to maintain a minimum balance of Rs 10, 000/- only in the current account and Not the savings account.

After the accounts were opened, they...
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S
Saurav Srivastava
from Chennai, Tamil Nadu
Apr 22, 2016
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Suddenly stopped my credit card services

Address: 560098
Website: www.kotak.com

Hi
for credit card of kotak mahindra .they called me many times to take credit card and after some days i got card also, but suddenly they stop all services and said that your pan card signature is mismatched than how u issue this card without varying my address signature, and after that i submitted my new pan card copy with correct signature than also it was not activated, so i will not suggest anyone to take any services from kotak...
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S
Sandeep02
from Vijayawada, Andhra Pradesh
Apr 22, 2016
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Did not fulfill the promise and also no one is responding on that

Address: 560038
Website: www.kotak.com

Name: sandeep kumar
A/c: [protected]

When i got credit card from this bank then they promised me two movie voucher after spending some money on credit card within some time frame. I did same but till now i didn't get any voucher from their side. Regarding this so many times i called customer care and also wrote to so many persons to that bank but no one took ant step to resolve my issue. It became more than 8 months...
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Address: Kolkata, West Bengal, 700037

Dear mam/sir,

I had to opt for one life insurance scheme policy no. 03170021 in the year 2015 since i had applied for personal loan in the same mentioned time.In the year 2015 the annual premium was deducted from my bank account as ecs, again in the year 2016 for annual premium before the due date i was getting incessant calls from kotak life insurance department to pay for the premium, i have made the payment of rs 20, 363...
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N
Nitindoshi
from Mumbai, Maharashtra
Apr 20, 2016
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Threat calls

Address: Mumbai City, Maharashtra, 400028
Website: kotak.com

From last 2 days i am getting threat calls from kotak mahindra bank for barclays outstanding, i have been very polite to the guy but he was just abusing and giving life threat, while asking him about legal action he said he is not afraid, you can file a complaint we have very big back up.
Mr.Ganesh kalina office Mumbai, the person is abusing like anything and giving unaccepted threat, this is completely unacceptable, he is calling...
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D
drishty group
Apr 18, 2016
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Account debit freeze

Address: 201005

Dear sir,
I opened a bank account after so many request from person of kotak mahindrs bank visiting my office in delhi.
Even i don't need but he told me about benifit and some other features. He asked me for a cheque rs 20000k but he said he will return it after account will get open as it is 0 balance account.
After opening account he put cheque for clearing when i saw that i called the person of kotak he didn't responded....
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P
Prabhua
from Tiruvannamalai, Tamil Nadu
Apr 17, 2016
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Personal loan emi not debited on ecs and asking to pay by cash with bouncing charges

Address: 600110
Website: www.kotak.com

Hi,

My Kotak SPLN Loan Account number 59631463

I have my bank account with the necessary funds (Rs 13, 301/-) on 7th April 2016 to clear my EMI amount on 10th April 2016. But ECS has not been initiated by the bank on 10th April 2016 and the EMI amount not debited from my account. Bank executive said there was some server problem and unable to debit.

Now the bank says to pay by cash with bouncing...
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F
FrustatedIndian
from Noida, Uttar Pradesh
Apr 16, 2016
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Harassing many times and, not issuing credit card when their guys comes by their own

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
Website: www.kotak.com

Kotak Mahindra Bank Credit Crad Department is the worst department
They call you for Credit Card and tell you that you will get the credit card within 15 Days
They have called me many time
each times i told them reality about my address, ITR, salary slips bank account details and ID and all. each time they assured me that you will get credit card this time
we have launched it for you for free this and thatbr...
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P
pramodnimbhore
from Pune, Maharashtra
Apr 15, 2016
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AMB charges are deducted from my account.

Address: Pune, Maharashtra, 412207
Website: www.kotak.com

Please close my kotak mahindra saving account. As two times amb charges are deducted from my account. And this charges are to much high. Other baks are not deducting that much amb amount.
My account number is : [protected]...
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G
ganesh882001
from Mumbai, Maharashtra
Apr 14, 2016
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Money taken out without permission

Address: Mumbai City, Maharashtra, 400099
Website: BANK POLICIES

Hi I would like to raise a complaint against kotak credit card as they have taken out 17794.57 from kotak bank account without my authorization and and they have not put that money on the credit card as well and have blocked it and when contacted they say that they will credit the money onto the credit card after 2 days. All of this happened even after me contacting them upfront earlier in the day and telling them that I am going to make...
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J
jinit001
from Pune, Maharashtra
Apr 8, 2016
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Complaint against harassment of kotak bank recovery agents

Address: Mumbai City, Maharashtra, 400001

Dear Sir/Madam, This is to inform that I Jinit solanki had a credit card from ABN AMRO BANK card in 2007 which I have never applied and someone else miused the card and there is a huge outstanding on this credit card

Now I am getting HARRASING THREATS KOTAK Bank recovery team from 61988359 MS NEELAM seeps branch andheri (e).
They are continously calling on my landline and my relatives and my other office associates like...
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M
MalinaKumar
Apr 7, 2016
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Unfair bank service

Address: 400097
Website: Www.kotak.com

The Bank does not refund you if happen to use a ING Vyasa ATM that in my case, at Jayanagar, Bangalore did not dispense cash but my account was debited with Rs 10, 000/- and now the bank is unwilling to refund me. They state that as per the 'acquiring' banks records they will not reimburse.I had to raised the issue several times thru phone banking and net banking since the service staff only raises SRs and closes them promptly within the...
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Address: 560078

I opened a term deposit in kotak mahindra bank. Actual tenure was 1 year. I closed it 45 days before the maturity date due to emergency need. But, the bank has returned less than the actual term deposit principal amount. I raised a request to return the full principal amount and the interest with the adjusted interest rate due to premature withdrawal. I have been waiting for my money for more than 7 days. No action has been taken from the...
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A
Ajit0685
Apr 1, 2016
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Rd maturity date extended without any notice.

Address: Mumbai City, Maharashtra, 400706
Website: www.kotak.com

Honestly the staff sucks and you guys owe it.

My RD maturity was schedule on 11/03/2016 but they changed it without any notice to 5/04/2016.

Complaint raised on 11/03/2016 but still they are trying to find out what the exact problem is even after a complete information was provided in email (The Fact they were not bothered to read the mail I sent to them).

On 18th the Branch ask for RD number (I...
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V
velusamy1245
Mar 31, 2016
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Unethical behaviour

Address: 641 603

I have been using kotak credit card for the past 4 years. my CRN number is 50341373. on march 4th they suddenly decreased my credit limit to 28100 just by infroming me through an sms with an immediate effect. i called upto the customer care and asked about it they told that due to internal policy of the bank they have decreased the limit. on the same month bill the over limit fee has been raised and i called to customer care care they had...
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S
sumit212
from Surat, Gujarat
Mar 30, 2016
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False promise about no charges while applying for credit card

Address: 500032
Website: Request Nos:- 1-4218094371 , 1-4232999075

Hi
I have applied for Kotak credit card.Executive said that there is no joining fee and it will be lifetime free if I register for billpay.
Now they have charged joining fee, not reversing it and also not helping me.
Created two SRs but they simply close it without communicating me any resolution. (Request Nos:- 1-[protected], 1-[protected])
Please reverse joining fee transaction and cancel the card as I do not want...
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C
Codey Akash
from Delhi, Delhi
Oct 20, 2019
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transfer money not updated in my account

Address: A360 Rajiv nagar new delhi near banke bihari mandir, New Delhi, Delhi, 110086

Very bad experience while opening 811.
I have open 811 new account online and verification done on Saturday by home verification .After verification i got message with link to pay and i paid through Debit card 1500 rs, but still amount not updated in my 811 account. Tried called to customer care but they say that its not there link but i am getting balance update on same sms contact by which i get this link. Rise complaint request...
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P
pravasini1
from Bengaluru, Karnataka
Mar 23, 2016
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Regarding complete information not provided for credit card request

Address: 560100
Website: Indian Consumer Complaints forum

Hi its been more than 2 months i have requested for replacement of lost credit card, but could not receive my card till now.If i am calling to kotak customer care then getting an information that its pending with bluedart and they are providing awb no.I tried calling bluedart customer care they have asked to check with bank.
I have been calling many times to the kotak customer care..And getting same information wait for 2-3 days, pending...
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