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Kotak Mahindra Bank Complaints & Reviews

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Updated: Jan 9, 2025
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Kotak Mahindra Bank reviews & complaints page 198

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V
vs wakle
from Mumbai, Maharashtra
Jan 2, 2016
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Harassment from Loan officer

Address: 400703
Website: kotak.com

We are getting a call from some prashant asking to clear some loan. He says its pending from more than 5 years. IS bank sleeping since last 5 years. We have requested the guy to show paper work & take the amount. But he just calls -- never shows up with any documents. He calls up my old dad. i have launched case with grivevance cell & nodal officer planning to take the bank to court for sue...
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V
venu1992
from Bengaluru, Karnataka
Dec 31, 2015
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Regarding credit card statement

Address: 560103
Website: Ing vysya is now Kotak bank

Dear Manager, I have Kotak urban credit card. But I am not receiving the statements for monthly. Already I raised the complaint for several times but there is no response. please make shore as priority. card no [protected]....
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U
umeshmcp
from Delhi, Delhi
Dec 31, 2015
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Unanimously deducting amount from account

Address: New Delhi, Delhi, 110092
Website: www.kotak.com

I am totally disappointed from bank activities. They have unanimously deducting amount from my balance without informing me. I request bank to reverse my sum. they have give complaint no. 1-[protected]...
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S
Supriya Mishra
from Bhubaneshwar, Odisha
Dec 30, 2015
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Sudden receipt of sms alerts in sept 2015 regarding acct bal of an acct closed in 2012

Address: 400051

1) Is it a customer’s responsibility that even after a confirmation phone call from branch – officials of KMB Pune – Bhandarkar Road(PBR) regarding RECEIPT of ACCT CLOSURE FORM in September 2012 an account has not been officially closed even 3 years later? 2) In April 2012 on a visit to KMB – PBR branch I was informed my Salary A/C had been converted to a Savings A/C and I had to maintain an AQB of Rs 10, 000. 3) On 27August 2012,...
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M
mshouvik13
from Mumbai, Maharashtra
Dec 30, 2015
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Fraudulent Transaction on Kotak Credit Card

Address: Kolkata, West Bengal, 700034

I, Shouvik Mitra, Behala, Kolkata-700034, was trapped under credit card fraud. On 28th Dec 2015, at around 10:30 AM, I received a call from the mobile number +91 [protected] claiming to be Kotak Mahindra Bank credit card department. They said they were going to credit some cash equivalent of redeemed points (that were going to lapse) to my credit card ([protected]) hence requested me to make a transaction/processing through phone banking...
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G
gmchandrasekar
Dec 27, 2015
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Fraudulent act for provinding loans to consumers

Address: Chennai, Tamil Nadu, 600012

During approaching by Ms. Deepa of KMB(mylapore, chennai told that no preclosure charges would levy and part payment option is available for the Personal Loan. Now i got an agreement copy with schedule of charges which includes preclosure charges & no part payment details.Also, i was informed that insurance amount which has deductedwould be refunded to my account after one year of emi amount and the same has not mentioned in your agreement...
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Trevor Fernandes
from Mumbai, Maharashtra
Dec 26, 2015
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Complaint against rude behaviour of customer service rep

Address: Thane, Maharashtra, 400601
Website: www.kotak.com

Hi Team, I withdrew 1000 /- at an Axis ATM Vartak Nagar, Thane West . The Machine went down & the transaction failed. My account shows debit of 1000/- but I never got the money. I called up Phone Banking & Spoke to Vignesh, initially called up from a different number since my phone battery drained. Vignesh did not help me instead kept arguing to call up from different number. I had to eventually call up from my registered number & I again...
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P
premo
from Mumbai, Maharashtra
Dec 23, 2015
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Personal Loan Not received

Address: Bangalore, Karnataka, 560097

I had applied for a pesonal loan from kotak and it was approved on 19th Nov 2015, loan a/c no# SPLN 59694123. I was issued a cheque for closing an earlier pers.loan from HDFC bank and I was told that the remaining amount would be transfered after I produce the foreclosure letter from HDFC bank. This cheque could not be presented as the HDFC loan was already foreclosed by me using my own funds. So I returned the cheque on 17th Dec 2015 to...
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Biswadeep89
from Mumbai, Maharashtra
Dec 23, 2015
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Kotak bank credit card

Address: Mumbai City, Maharashtra, 400059

I purchased a flight ticket using Kotak bank credit card. Transaction was successful but ticket got cancelled by the vendor. I have a mail saying they have returned the money to the bank which the bank has refused to pay me. Simply Kotak bank has stolen my money....
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M
Mounika A
from Bengaluru, Karnataka
Dec 21, 2015
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Credit card

Address: 560043

Hi Kotak Team, I am very disappointed with the service provided by this bank. Well.. I had to start off with that line because I have got the worst experience with the Kotak credit card application. my CRN number is[protected]. I have applied for a credit card for the first time for my emergency expenses or merchandise expenses. I was told by the Marketing guy named Ravi that I’ll be receiving a call on what type of card I...
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V
vijay94
from Ahmedabad, Gujarat
Dec 21, 2015
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Kotak credit card service regarding

Address: Surat, Gujarat, 395007
Website: www.kotak.com

Dear Team, I have taken kotak redit card form last 1 month but till date my netbanking not login i complain lots of time in kotak customer care my problem not slove my reference number is 1. Service Request Number : SR#1-[protected] Customer Name : VIJAY GIRI Service Request Type : Credit Card Generic request Date of Request (MM/DD/YY) : 12/17/15 5:20:11 PM. 2. Service Request Number : SR # 1-[protected] Customer...
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K
krishnamurti03
from Hyderabad, Andhra Pradesh
Dec 19, 2015
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Fraud Transaction

Address: 500016

Sir My Phone No.:[protected]/[protected] my kotak bank aacount no is [protected] and i had made payment to MOTILAL OSWAL AND SECURITIES on 4TH DEC 2015 of rs.1315 and Rs.600 And another Transaction on 5TH DEC 2015 of rs.299.57 All these Transaction are failed but balance is deducted from my aacount When i complain regarding this from last 15 days they told me that your complain is in process but no any responce is comming from that side. I...
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M
manoj83
Dec 18, 2015
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Credit Card Recovery Agent Harassment Ph no 2269000890, 897, 896

Address: Mumbai City, Maharashtra, 400098

This is to inform, i am getting calls from Kotak Mahindra Bank Ltd for which my friend who took credit card, i am not able to understand how can they call me & on what ground. Even after making them understand, we don't have any contact since he is out of country, however they are calling to my landline and threatening my parents who are sick. If i get any more call from below mentioned number i will take legal action as per law. Person...
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P
prahas shetty
from Mumbai, Maharashtra
Dec 17, 2015
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Pending personal loan closure letter

Address: Mumbai City, Maharashtra, 400051

Respected Sir/Madam

In reference to my Personal loan taken from ING VYSYA Loan NO.PL[protected] which is now under KOTAK Bank.

I have foreclosed my personal loan by paying my outstanding dues of INR 250, 000 on 2nd sept 2015 (acknowledged copy attached)

But sorry to say till date even after numerous follow-ups I have still not received PL Loan closure letter...
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G
gauravgoel151
from New Delhi, Delhi
Dec 17, 2015
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Car RC not received even after 6 months of taking Car Loan but installments are running

Address: New Delhi, Delhi, 110083
Website: www.kotak.com

After lots of efforts, I planned to bought a 2nd hand car on loan. So I choose Kotak Mahindra Bank for borrowing Car Loan as I had salary a/c with them. I got loan approval of Rs. 3, 00, 000/- on 18th June 2015 and cheque of Rs. 2, 91, 000/- after deductions ( Service Charge + Taxes + RC transfer fees of Rs. 2700/- ) disbursed & received on 26th June 2015. Agent "Vinay Kumar" who was involved in this loan process, told me that you will got...
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gauravgoel151
from New Delhi, Delhi
Dec 17, 2015
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Car rc not received even after 6 months of taking car loan from kotak mahindra bank

Address: New Delhi, Delhi, 110083
Website: carloan.kotak.com

After lots of efforts, I planned to bought a 2nd hand car on loan. So I choose Kotak Mahindra Bank for borrowing Car Loan as I had salary a/c with them. I got loan approval of Rs. 3, 00, 000/- on 18th June 2015 and cheque of Rs. 2, 91, 000/- after deductions ( Service Charge + Taxes + RC transfer fees of Rs. 2700/- ) disbursed & received on 26th June 2015. Agent "Vinay Kumar" who was involved in this loan process, told me that you will got...
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M
mankh41
from Noida, Uttar Pradesh
Dec 15, 2015
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Continuously adding charges on inactive/inoperatic saving a/c on the name of non main. Charges.

Address: New Delhi, Delhi, 110091

Dear All, I want to let inform on this issues - I was salary a/c holder in Kotak bank which is opened by my previous employer. After leaving this company, Kotak executive suggested me to convert salary a/c into saving A/c however I told them to close this a/c immediately that was not done by Bank that time. Unfortunately I missed to maintain and not using this A/c and never operated this A/c. as this was useless for me that time. Since...
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bhargav bestha
from Hyderabad, Telangana
Dec 15, 2015
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IMPS Transaction money not refunded

Address: Mumbai City, Maharashtra

Hi Kotak Team, I have made IMPS online transaction on 8th Dec-2015 from my KOTAK Account: [protected] to CITI BANK current Account: 6049001 for an amount of Rs: 39, 900. The amount has been debited from my account, but not credited to CITI bank due to some techniical issues. I called KOTAK customer care regarding the same, still i haven't got the money refunded to my account. Please find Ref No: 27952834 and UTR No:[protected]. I...
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R
r sanyal
from Roha, Maharashtra
Dec 10, 2015
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ATM at churchgate:

1. Today evening 10/12/2015 at 19.09 hours at churchgate station.
2. Went to withdraw rs. 1500
3. Message came : sorry timed out and no cash was received.
4. Message came in my mobile that rs. 1500 has been debited to my account.

Kindly credit my account back for this error of atm

R. Sanyal
[protected]

Mumbai...
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S
S.I.D Peter
from Bengaluru, Karnataka
Dec 8, 2015
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Transaction made without my knowledge using my credit card on midnight 06/07 december 2015.

Address: 560063

Credit Card Number - [protected]. A Transaction for the amount of Rs.1004.82 was made without my knowledge using my Credit Card on Midnight 06/07 December 2015. Today, when I spoke to your customer care executive, I was informed that an add-on card has been created and the transaction mentioned above was a secure transaction. I would like to bring to your notice that I have never applied for an add-on card and I am sure that...
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