Submit a Complaint
Claimed

Kotak Mahindra Bank Complaints & Reviews

www.kotak.com
1.5
Last updated Jun 7, 2024
Complaints 4810
Resolved
1326
Unresolved
3484
So far so good - The company responded to our notifications and is working on resolving complaints.
Quick Links
Statistics
Share
Complaints
Contacts

File a complaint to Kotak Mahindra Bank

Having problems with Kotak Mahindra Bank?

File a complaint and get it resolved by Kotak Mahindra Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Banks
Kotak Mahindra Bank

Complaints recently resolved by Kotak Mahindra Bank customer care

View all complaints

Most useful Kotak Mahindra Bank reviews

Featured Kotak Mahindra Bank consumer stories

Kotak Mahindra Bank reviews & complaints page 198

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
T
Trevor Fernandes
from Mumbai, Maharashtra
Dec 26, 2015
Resolved
Report
Copy
Resolved

Complaint against rude behaviour of customer service rep

Address: Thane, Maharashtra, 400601
Website: www.kotak.com

Hi Team, I withdrew 1000 /- at an Axis ATM Vartak Nagar, Thane West . The Machine went down & the transaction failed. My account shows debit of 1000/- but I never got the money. I called up Phone Banking & Spoke to Vignesh, initially called up from a different number since my phone battery drained. Vignesh did not help me instead kept arguing to call up from different number. I had to eventually call up from my registered number & I again...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
premo
from Mumbai, Maharashtra
Dec 23, 2015
Resolved
Report
Copy
Resolved

Personal Loan Not received

Address: Bangalore, Karnataka, 560097

I had applied for a pesonal loan from kotak and it was approved on 19th Nov 2015, loan a/c no# SPLN 59694123. I was issued a cheque for closing an earlier pers.loan from HDFC bank and I was told that the remaining amount would be transfered after I produce the foreclosure letter from HDFC bank. This cheque could not be presented as the HDFC loan was already foreclosed by me using my own funds. So I returned the cheque on 17th Dec 2015 to...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
Biswadeep89
from Mumbai, Maharashtra
Dec 23, 2015
Report
Copy

Kotak bank credit card

Address: Mumbai City, Maharashtra, 400059

I purchased a flight ticket using Kotak bank credit card. Transaction was successful but ticket got cancelled by the vendor. I have a mail saying they have returned the money to the bank which the bank has refused to pay me. Simply Kotak bank has stolen my money....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mounika A
from Bengaluru, Karnataka
Dec 21, 2015
Report
Copy

Credit card

Address: 560043

Hi Kotak Team, I am very disappointed with the service provided by this bank. Well.. I had to start off with that line because I have got the worst experience with the Kotak credit card application. my CRN number is[protected]. I have applied for a credit card for the first time for my emergency expenses or merchandise expenses. I was told by the Marketing guy named Ravi that I’ll be receiving a call on what type of card I...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vijay94
from Ahmedabad, Gujarat
Dec 21, 2015
Report
Copy

Kotak credit card service regarding

Address: Surat, Gujarat, 395007
Website: www.kotak.com

Dear Team, I have taken kotak redit card form last 1 month but till date my netbanking not login i complain lots of time in kotak customer care my problem not slove my reference number is 1. Service Request Number : SR#1-[protected] Customer Name : VIJAY GIRI Service Request Type : Credit Card Generic request Date of Request (MM/DD/YY) : 12/17/15 5:20:11 PM. 2. Service Request Number : SR # 1-[protected] Customer...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
krishnamurti03
from Hyderabad, Andhra Pradesh
Dec 19, 2015
Report
Copy

Fraud Transaction

Address: 500016

Sir My Phone No.:[protected]/[protected] my kotak bank aacount no is [protected] and i had made payment to MOTILAL OSWAL AND SECURITIES on 4TH DEC 2015 of rs.1315 and Rs.600 And another Transaction on 5TH DEC 2015 of rs.299.57 All these Transaction are failed but balance is deducted from my aacount When i complain regarding this from last 15 days they told me that your complain is in process but no any responce is comming from that side. I...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
manoj83
Dec 18, 2015
Report
Copy

Credit Card Recovery Agent Harassment Ph no 2269000890, 897, 896

Address: Mumbai City, Maharashtra, 400098

This is to inform, i am getting calls from Kotak Mahindra Bank Ltd for which my friend who took credit card, i am not able to understand how can they call me & on what ground. Even after making them understand, we don't have any contact since he is out of country, however they are calling to my landline and threatening my parents who are sick. If i get any more call from below mentioned number i will take legal action as per law. Person...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
P
prahas shetty
from Mumbai, Maharashtra
Dec 17, 2015
Report
Copy

Pending personal loan closure letter

Address: Mumbai City, Maharashtra, 400051

Respected Sir/Madam

In reference to my Personal loan taken from ING VYSYA Loan NO.PL[protected] which is now under KOTAK Bank.

I have foreclosed my personal loan by paying my outstanding dues of INR 250, 000 on 2nd sept 2015 (acknowledged copy attached)

But sorry to say till date even after numerous follow-ups I have still not received PL Loan closure letter...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
G
gauravgoel151
from New Delhi, Delhi
Dec 17, 2015
Report
Copy

Car RC not received even after 6 months of taking Car Loan but installments are running

Address: New Delhi, Delhi, 110083
Website: www.kotak.com

After lots of efforts, I planned to bought a 2nd hand car on loan. So I choose Kotak Mahindra Bank for borrowing Car Loan as I had salary a/c with them. I got loan approval of Rs. 3, 00, 000/- on 18th June 2015 and cheque of Rs. 2, 91, 000/- after deductions ( Service Charge + Taxes + RC transfer fees of Rs. 2700/- ) disbursed & received on 26th June 2015. Agent "Vinay Kumar" who was involved in this loan process, told me that you will got...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
gauravgoel151
from New Delhi, Delhi
Dec 17, 2015
Report
Copy

Car rc not received even after 6 months of taking car loan from kotak mahindra bank

Address: New Delhi, Delhi, 110083
Website: carloan.kotak.com

After lots of efforts, I planned to bought a 2nd hand car on loan. So I choose Kotak Mahindra Bank for borrowing Car Loan as I had salary a/c with them. I got loan approval of Rs. 3, 00, 000/- on 18th June 2015 and cheque of Rs. 2, 91, 000/- after deductions ( Service Charge + Taxes + RC transfer fees of Rs. 2700/- ) disbursed & received on 26th June 2015. Agent "Vinay Kumar" who was involved in this loan process, told me that you will got...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mankh41
from Noida, Uttar Pradesh
Dec 15, 2015
Report
Copy

Continuously adding charges on inactive/inoperatic saving a/c on the name of non main. Charges.

Address: New Delhi, Delhi, 110091

Dear All, I want to let inform on this issues - I was salary a/c holder in Kotak bank which is opened by my previous employer. After leaving this company, Kotak executive suggested me to convert salary a/c into saving A/c however I told them to close this a/c immediately that was not done by Bank that time. Unfortunately I missed to maintain and not using this A/c and never operated this A/c. as this was useless for me that time. Since...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
B
bhargav bestha
from Hyderabad, Telangana
Dec 15, 2015
Report
Copy

IMPS Transaction money not refunded

Address: Mumbai City, Maharashtra

Hi Kotak Team, I have made IMPS online transaction on 8th Dec-2015 from my KOTAK Account: [protected] to CITI BANK current Account: 6049001 for an amount of Rs: 39, 900. The amount has been debited from my account, but not credited to CITI bank due to some techniical issues. I called KOTAK customer care regarding the same, still i haven't got the money refunded to my account. Please find Ref No: 27952834 and UTR No:[protected]. I...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
r sanyal
from Roha, Maharashtra
Dec 10, 2015
Report
Copy

ATM at churchgate:

1. Today evening 10/12/2015 at 19.09 hours at churchgate station.
2. Went to withdraw rs. 1500
3. Message came : sorry timed out and no cash was received.
4. Message came in my mobile that rs. 1500 has been debited to my account.

Kindly credit my account back for this error of atm

R. Sanyal
[protected]

Mumbai...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
S.I.D Peter
from Bengaluru, Karnataka
Dec 8, 2015
Report
Copy

Transaction made without my knowledge using my credit card on midnight 06/07 december 2015.

Address: 560063

Credit Card Number - [protected]. A Transaction for the amount of Rs.1004.82 was made without my knowledge using my Credit Card on Midnight 06/07 December 2015. Today, when I spoke to your customer care executive, I was informed that an add-on card has been created and the transaction mentioned above was a secure transaction. I would like to bring to your notice that I have never applied for an add-on card and I am sure that...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vatada Satish
from Visakhapatnam, Andhra Pradesh
Dec 8, 2015
Resolved
Report
Copy
Resolved

Amount of 10000 not dispensed from obc atm but for same my account is debited

Address: Visakhapatnam, Andhra Pradesh, 530026

Hi Sir, I have raised an issue on Nov 18 and opened another on Dec 2 for the same issue i.e., 'Amount not Dispensed from OBC ATM and my account is debited'. The Kotak service request Ids for the requests are: 1-[protected], 1-[protected]. Till now, I didn't receive any amount back into my account and both service requests were closed without any resolution. I have provided all the necessary details even though, I don't understand why...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
S
S.I.D Peter
from Bengaluru, Karnataka
Dec 5, 2015
Resolved
Report
Copy
Resolved

Credit card payment made but harassment stating payment not made.

Address: 560063

I, s.I.D. Peter, am the holder of credit card number. [protected], expiry date 07/17. In the month of oct 2015 my due was rs 74oo/- and i made the payment by my syndicate bank cheque no 33ooo4 065790 dated 2/10/15. As per my bankers, the said amount rs. 7400/- has been debited from my bank account on 7/10/15.And credited to kotak (kmbl), copy of my bank account of the period enclosed. My bankers details as follows:-- sid peter,...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
Bhaskartelagi
from Ahmadnagar, Maharashtra
Dec 4, 2015
Resolved
Report
Copy
Resolved

Kotak bank rejected personal loan without giving any reasons and staff is also not co-operative (Do not have manner to pick phone and reply))

Address: Mumbai City, Maharashtra, 400709

Hi, I applied for personal loan of 1 lakh on 26th nov 2015 in kotak bank. Field worker collecetd all the documents. But after few days..when i called the executive..she told application got rejected..I asked for the reason...she is not replying for the question and now she is not even picking the phone. My application form no. is 00407285 Initially executive told me like for my salary and details(docs), i will easily get loan of...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
L
Lokesh Reddy Koyya
Dec 3, 2015
Report
Copy

TBMS charges

Address: Hyderabad, Andhra Pradesh, 500038
Website: www.kotak.com

Hi,

This is Lokesh Reddy Koyya a customer to Kotak with an CRN : 65364968.

Since I shifted to another company which holds other bank as salary Account, I cant make Kotak to continue as salary account from July of this year.

Because of that, When i Deposited some 4500 amount into my account, the bank deducted the amount as below


2/12/2015 Chrg: Min Bal Non Maintenance Charges...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
B
Bala1985
from Hyderabad, Telangana
Dec 3, 2015
Report
Copy

Personal loan - people lying about interest rate - not 11.50 % - please don't go for it.

Address: 560008

I applied for the personal loan and more than 100 times I was told that the interest would be 11.50% if I do BT and apply for 15 Lakhs. I agreed and applied for it.

I got the DDs for BT and was told that the rest of the amount will be credited as soon as I close it. After I closed other bank's outstandings (Axis, HDFC) through the DD provided by Kotak mahindra bank, I got welcome kit that says 13% of interest for 15 Lakhs....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
prashant ahuja
Dec 2, 2015
Report
Copy

Ill-behaviour of customer reps

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Dear Sir, I am very disappointed to write this mail to you as this is against your one of the employee Mr. Nitin Trehan in sector 18 Noida branch. The behavior of your employee was very rude and careless. I don't find him suitable for facing and handling any kind of customer interaction. I am describing my experience with him as below. Please cross verify the incident with the CCTV camera that was placed there on the time I mentioned. The...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy

Kotak Mahindra Bank related businesses

Globus Staffing Solution
1.5
(14)
South Indian Bank [SIB]
1
(127)
SMERA Ratings
1
(5)