Claimed

Kotak Mahindra Bank Complaints & Reviews

www.kotak.com

1.5

Updated: Apr 6, 2025

Complaints 4819

Resolved

1326

Unresolved

3493

So far, so good. Kotak Mahindra Bank is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Kotak Mahindra Bank will keep up the work and continue to help more customers with their concerns even better 🤝

Complaints

Contacts

File a complaint to Kotak Mahindra Bank

Having problems with Kotak Mahindra Bank?

File a complaint and get it resolved by Kotak Mahindra Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Kotak Mahindra Bank

Recently resolved complaints

View all complaints

Late fee charged incorrectly

Sub.: Reg. Request for NOC for Credit card and CIBIL updation

Void sale not refunded yet

Most useful reviews

atm cw fees-dom

CHEATING WITH THE CANDIDATES

Featured stories

Closure of credit card

Credit card issue - harassment by recovery agents

Account showing blocked

Kotak Mahindra Bank reviews & complaints page 8

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

I had a ECS mandate with Just Dial and used ho pay my emi online thorough another account so as I cancelled the NACH through mobile banking app on 11th may 2021 but as per the customer care executive still just dial was able to hit my account 6 times so as charges of ₹ 6077.00 have been applied to my account. Which shows as balance hold-recoverable in the statements. When I produced the screenshots of the conformation of successfully removal...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Please do remove from Phone number (+91 [protected]) from all your services. I receive calls and SMS about it and I don't want any such SMS or calls from Kptak Mahindra. Please do needful...

Helpful

Found this helpful?

Write a comment

Address: Noida

Bank cut 3000 charge as no average amount maintenance charges in account but i have when opening account he said your account is zero balance account...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Address: Bengaluru

Dear sir/madam, kindlyblet me know why 9000 and odd rupees is deducted from my account without my knowledge....

Helpful

Found this helpful?

Write a comment

I bought an item from amazon but it didn't reach me and I went directly for return, and I paid through kotak bank credit card, but I reached kotak bank many times to cancel the EMI but they didn't let me. They say we can't do it. But if my EMI amount has gone back to their account then why won't my EMI get cancelled? This is what I need an answer to....

Helpful

Found this helpful?

Hi,

Kotak bank charges 1179 rs as lien tbms charges. Without any prior notice..

Why this charges? If this is zero balance account..

Kindly request you please credit deducted amt to my account and also know reason of deduction..

06/02/2023User Lien31/12/2099
1, 179. 53INR
charge lien tbmsxelerate-tbms-[protected]

Account no [protected]

Regards,...

Helpful

Found this helpful?

Write a comment

Address: COIMBATORE

Hi Sir,
This is to kindly inform you that we had taken loan for Rs.20 lacs vide loan account no:HF 39409160
We took one loan for the same property, same amount previously and cancelled the loan as the builders delayed, loan account no:HF38887436. but the bank took emi even before registration.
I Kindly request you to refund the excess EMI paid by me
Regards
R.Manikantan
PH:[protected]...

Helpful

Found this helpful?

Write a comment

Address: COIMBATORE

Hi Sir,
This is to kindly inform you that we had taken loan for Rs.20 lacs vide loan account no:HF 39409160
We took one loan for the same property, same amount previously and cancelled the loan as the builders delayed, loan account no:HF38887436
I Kindly request you to refund the excess EMI paid by me
Regards
R.Manikantan
PH:[protected]...

Helpful

Found this helpful?

Write a comment

Website: www.kotak.com/en/home.html

Hi, I am writing this to inform you that on 25/10/22, I bought Vivo mobile phone of Rs. 14500/- through my Kotak mahindra Bank credit card, at that time shop owner told me if I convert my purchase into 3 EMI then I will be getting Rs. 1500/- cashback within 90 working days. But till today I didn't receive my cashback yet. I am following up with bank representative since 18/01/23 they're not responding properly, when I write their Nodel officer...

Helpful

Found this helpful?

Write a comment

I have a kotak 811 account in the bank but I forget to get a full kyc of my account and The time period for the kyc has a limit of 1 year but it has been few months and my account is freezed by bank and the nearest branch is about 90-100 km far away in another district I want a chance for E-KYC of my account from the bank....

Helpful

Found this helpful?

I'm facing a problem since 36 days, And already given complain to kotak life insurance, Kotak group secure one activated a policy worth 2634.35 rupees directly without permission. I tried to complaining to kotak mahindra life insurance but they say that we can't help you. I tried their toll free number [protected] but it's always busy. I also tried an email but they just saying that we would refund in 10.days but they can't....

Helpful

Found this helpful?

Write a comment

Hey kotak mahindra,
I know you are a scam company but that doesn't give you the right to disturb someone every day calling 30+ times begging to take loan.
I have even raised complaint via your official channel and your customer service team is refusing to take any step at all to solve the issue.
Even though my number is DND registered that doesn't stop you from calling multiple times a day.
This is an unbearable...

Helpful

Found this helpful?

Write a comment

Kotak Bank totally ignored old customer
I having Savings Account with bank since 2017 but no benefits no Preapproved Offers. No Good Limit. Specially When I need. Kindly look into this matter n help us. Update to close all relationship with kotak Bank...

Helpful

Found this helpful?

Write a comment

I keep getting spam SMS messages, multiple times everyday and I would like them to stop. they are related to selling credit cards, unnecessary loans and other things. Please stop sending messages that I did not sign up for. I have their credit card but have stopped using it and will be cancelling it. This is not what I signed up for. Their website doesn't mention an email/customer helpline. Please provide something through which I can unsubscribe....

Helpful

Found this helpful?

Write a comment

Address: D107 sector 63 noida

Sir policy no.GO000036 cancil kar diya lekin refund nahi aaya 20 din wait kar liya lekin koi response nahi mila kripya bataye kya kare.policy name kotak group secure one amount 12024.67 account no.[protected]....

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

It's been a month, Kotak Mahindra Bank debited all my money, to the bank balance Rs.0.
When I enquired in the bank they replied there are no transaction showing. But in the Kotak bank Application the balance is showing Rs.0. I had also complained in the bank, It's been a week they hadn't replied yet.
Please take actions against the bank....

Helpful

Found this helpful?

Write a comment

Address: New delhi

The bank has making false report on CIBIL regarding the credit card balance. Which have already paid full. False commitment on CIBIL through bank kindly arrange for update.
Thank you...

Helpful

Found this helpful?

Write a comment

Address: Vishesh Apparels D107 sector 63 noida.

My Group secure one policy no.GO000036 I want cancil my policy and refund 12024.67 in my account [protected]. Reason of money problem (job loss). Pls.help me.
Regards
Kshatra Dhari....

Helpful

Found this helpful?

Write a comment

I am Kumaravel from chennai.I Received mail from neha singh([protected]@gmail.com) HR recruiter from shine.com About job in kotak mahindra bank as a Banking operation. They said u'r profile is selected for Banking operation in kotak mahindra. They took my telephonic interview and asked me to submit my documents after selected I got call from Aditya Reddy from “kotak mahindra relationship manager”.His contact number is [protected] and...

Helpful

Found this helpful?

Write a comment

I want to cancel my kotak group secure one policy please do help me cancel my policy and refund me back...

Helpful

Found this helpful?

Write a comment

New Member Registration

The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

Real Name
Country
City
Phone Number

Complete registration Skip this step and finish later

New Member Registration

Already a Consumer Complaints member? Log in now

Connect with

or
Username
E-mail
Password

New Member Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of Consumer Complaints? Register now.

Loading, please wait...

Your password has been sent to the specified email address. Log in

User Facebook Login

GDPR