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Kotak Mahindra Bank Complaints & Reviews

www.kotak.com

1.5

Updated: Apr 6, 2025

Complaints 4819

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1326

Unresolved

3493

So far, so good. Kotak Mahindra Bank is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Kotak Mahindra Bank will keep up the work and continue to help more customers with their concerns even better 🤝

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Late fee charged incorrectly

Sub.: Reg. Request for NOC for Credit card and CIBIL updation

Void sale not refunded yet

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atm cw fees-dom

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Kotak Mahindra Bank reviews & complaints page 6

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Hi I have been employed in the year 2019 my employee id was 146537. I have not been provided with relieving letter. My current organisation is askimg for the document If I dont provide them My Career will be at stake. Not getting a proper revert. As I need that document on urgent basis....

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Address: 27 BKC, C 27, G Block,Bandra Kurla Complex,Bandra (E), Mumbai - 400051

Website: www.kotak.com

Hi Team,
I purchased a refrigerator on April 4 from Reliance Digital in Gurugram where a Kotak representative "Himanshu Tripathi" collected all my details and executed the KYC Process for opening a zero balance account. Till date, I have not received the account information and welcome kit and after unlimited follow ups, my query has not been resolved. I fear KOTAK has been misusing my personal documents and denying me service for...

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Address: Asansol

I purchased laptop from reliance digital Asansol branch against finance loan from Kotak Mahindra Bank. My E mandate was successful with appropriate charges deducted from my account. After this also my auto debit feature is not working! Branch is saying it is fault of your mother bank which is Union bank of India, Raniganj branch! Since i had a successful e mandate done, my mother bank holds no fault here! They asked kotak branch of Asansol...

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Address: Kotak Bank Bangalore

Website: KOTAK MOBILE BANKING APP

I have actually given unnecessary deductions for no reason where Even I transferred amount for personal loan even KOTAK TAKING EXTRA AMOUNT still i credited but the amount was not taken completely and kept my account with minus balance and unless taking remaining amount deducted for no reason which is not showing in transaction activity which IS FRAUD.

KOTAK BANK IS DEDUCTING AMOUNT LIKE NO LEGAL REASONS WHICH FRAUD...

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They are frauds hav charged totally wrong plus they are not helping no call from ka assit no toll dree nunber even not getting thru their customer care went to the bank no help to hell with kotak chor i wont b paying to the thugs...

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Address: 24/c gandhiji street sikkarayapuram onnapalayam anp nursing home coimbatore 641109

My savings account marked by lein amount..so kindly need remove the lein amount.....

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Hi Team,

I have taken a loan on Kotak Mahindra as an OD Account and the agents and the manager assured that they will help to cancel the Insurance taken along with OD during the Free lookup period.

After the loan was taken, they told that they will check and get back to me on the cancellation and almost towards the end of the free lookup period, they are coming now and saying that they dont have cancellation...

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Address: Thekkekarayil House Po Purangu Via Kanchiramukku=679584

I am writing to express my concern about a recent charge on my account. On 25-April, my account was debited Rs 885 for the renewal of my debit card. I was never informed that my debit card was a platinum card and that there would be a hidden charge for this.

I am very disappointed that this charge was not clearly communicated to me before I renewed my card. I feel that this is a deceptive practice and it has caused me significant...

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I had done transaction of 63000/- on 23/04/2023 at 16:44 and shop keeper had reverted same transaction within 5 minutes ... It about 48 Hours passed and still i have not received my amount back.

Please look into this matter...

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1. The account balance has remained below 20, 000 right through 2022 and also for most periods since 2020. There was no instance of alert or recovery of any NMC. This was started only in Jan 2023 for the months of Nov and Dec 2023.
2. The charge of 6% per month on the shortfall translates to 72% p.a. !!! This is usurious and violative of any sense of natural justice.
3. Such a high NMC should be brought very specifically to...

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Dear Sir,

I was given incomplete information about kotak group secure one policy and this policy was activated without confirmation without permission from me and 2317 was deducted from my account I have to cancel this policy

I am not interested policy. Cancel this policy from our account and refund us our funds.

Acount number :[protected]
CRN :[protected]
Registered Mobile No: [protected]br...

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Address: Bangalore, Karnataka.

1. I had taken personal loan from Kotak bank as usual I was paying my EMI s without delay even if its delayed was paying charges accordingly. For the month of April 2023 I tried making payment on time, but showing as already EMI is cleared and for confirmation from my side I had texted Kotak authority and confirmed as it is already paid. So, ignored but all of sudden they are saying to pay in middle of month saying we don't know nothing there...

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Address: HYDERABAD

Dear sir/madam,
This is Ramesh Reka, I Redeemed kotak reward points 8000 on March 07 th 2023 am not yet received vouchers(spencers 1000 rs qty 2).
order id is kmbsh332190 please check and solve my problem one month completed.
regards
Ramesh Reka
[protected]....

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Address: Bangalore, karnataka.

When I received my EMI was 5733/- Now they are making to pay 5755 which is extra and illegal. Moreover in national wise if they collect like this it will go in crores which is a fraud. Where GVT authorities had to take care....

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Address: Bangalore, Karnataka

I Have a Salary account from Kotak Bank. The Kotak will deduct the amount without the concern of the account holder. They say its for account maintaining and other reasons, this is completely FRAUD. They never give me a proper explanation on deductions and no team have information and kept me HOLD ON for 48 MINS ON LINE IN LAST, THE CALL BECAME BLANK. I was in HOSPITAL standing in the line for the emergency purpose for medications and amount...

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My grandmother passed away and I couldn't make the payment. I received a call from a number on March 11th after making the payment and even shared a screenshot. Please release my lien and let me know why there was no response at that time. Please understand my concern and help me with this problem....

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Respected sir/Mrs,
₹ 4900 has been fraud from my savings account by sending a message on my Whats App and installing an app. Date 30 March 2023, Transaction no[protected], time 6:49PM....

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Hi,
Respected Senior Management of Kotak Mahindra Bank.
My name is Mohan Maggo and I'm a credit card customer. I have written this email to notify you that. Since March 2019 I'm jobless and I am suffering from financial situation. I'm not earning well. But there are some executive from Kotak mahindra bank are not understanding the situation. Some of the executive who are handling my case of credit card they are sending whatsapp...

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I have used the account of Kotak subh saving scheme, and using it since 2 years but i have seen my statement today found three times same amount of money has deducted three times in a day and then i started to go through all months status then found the same, such kind of deduction will make my account blank in near future and they will named it as ATMCW FEE-DOM, i wanna know how it is applied on any account and what is the rate of deduction...

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AMT Rs 1176 was debited from my account without any prior notice or without any reason and prior to this AMT Rs 600 was debited. I want to know the reason for this money being debited after it being a zero balance account of Kotak 811. Please resolve it immediately....

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