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Lenovo reviews & complaints page 206

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T
tanmay0303
from Anand, Gujarat
Jun 29, 2010
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Lenovo IdeaPad Y510 hinge problem : 3rd time

Address: Pune, Maharashtra

dear sir/madam,

i am a lenovo customer since 1.5 years. i purchased IdeaPad Y510
(product model : 775843Q, serial no.ABQ0001105) i have also purchased
the extended warranty(upgrade) from 1/1 CCR to 3/3 Onsitelast year.

i am a single user of this laptop and use it hardly once a week. the
hinges of this laptop have broken again. this is the 3rd time it has
happened (1st in 20/02/2009,...
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R
rakshit.kansal
from Noida, Uttar Pradesh
Jun 28, 2010
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Shoddy Service Delivery

Address: Gautam Buddha Nagar, Uttar Pradesh

I have been a Lenovo Notebook customer since November 2007. Since then I have purchased their Service Packs for Extended Warranty twice (2 Year Extended Warranty & Physical Damage Pack).

In beginning June 2010, I submitted my laptop in for repairs towards damage of my charging port along with replacement of my DVD drive after much trouble. Both being extremely simple repair requests (Average lead time 1 week).
br...
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joginderbrar.hll
from Delhi, Delhi
Jun 26, 2010
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no response from service center

Address: Karnal, Haryana

Dear Team,

I have purchased your LENOVO company LAPTOP with the amount 38300/- last year its was working fine but once its ALT and F key put out from keypaid and i was visit in your service center in Bhatinda near Bahia Fort hotel. Lenovo is big brand and no need to explain about your makit value but your service center executive no sense how to talk with customers he just refuse to listen any things and revert in very rood...
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S
skpawar_5587
from Mumbai, Maharashtra
Jun 19, 2010
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Hardware problem

Address: Pune, Maharashtra

I bought lenovo Y410 model one and half years ago. Now no even single part is working of my laptop.
Battery is not working,
DVD ROM is not working,
Fans are not working,
These parts are not working then what remains.
See prices of these parts
Battery- 6500 INR,
DVD ROM- around 6000 INR,
Fans- 2500 INR,
Total- 15000 INR. Then now how can i repair my laptop tell me. What quility...
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M
Mohana Sundaram
from Delhi, Delhi
Jun 19, 2010
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Product is dead on arrival

Address: Chennai, Tamil Nadu

Dear Sir,

I bought one laptop Lenovo last week from a dealer in Chennai. Unfortunately, after unpacking, there is no display, no beep. After switch on, light glows but after few all light stop glowing except power led indicator. Immediately, I contacted with my supplier but he refused to replace. he informed, I can give it to him and he will send it to company and provide me after getting replacement/repairing from principal...
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S
soumyajit_ju
from Digboi, Assam
Jun 18, 2010
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DVD drive problem

Address: Bardhaman, West Bengal

i have lenovo y 410. my optical drive can only detect original cd or dvd. but it could detect any thing for 1 yr after its purchase. now no dvd or cd written from other computer can be detected. needless to say that it also can not write any thing. it gives power calibration error while writing. my optical drive is slot in type and it is matshita dvd ram uj85 js. please help me and tell what to do...
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G
grazyarun
from Bengaluru, Karnataka
Jun 15, 2010
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DVD Drive

Address: Erode, Tamil Nadu

i was using lenovo y410 model, in my DVD drive only read the CD's only its not able to read DVD's
Can u tell me the Solution...
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R
rsjha1989
from Delhi, Delhi
Jun 9, 2010
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Warranty issue

This is Ravi Shankar Jha, a 6th semester student at Dr. RML national Law University, lucknow.
I purchased my laptop on 7th february 2009 with a limited warranty of one year. At that time lenovo was offering one year of extended warranty for Rs.999. I sent them a demand draft of of the same amount asking for the extension of warranty. They sent me some documents and follow certain procedures which I did. I was then confirmed that my...
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A
alway98
from Chandigarh, Chandigarh
Jun 7, 2010
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usage of sim slot

Address: Allahabad, Uttar Pradesh

I had purchased a lenovo G560 , at the time of purchasing sales departmant as well as dealer told me about its additional feature of sim slot from which i can use mobile broadband there is no need to purchase any additional device. but after buying this laptop when i contacted lenonvo and asked then how to use this service then they replied me that it will not work and its the dummy only.
Its the cheating with customer....
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M
manohar singh
from Mumbai, Maharashtra
May 22, 2010
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camera problem

Address: Jaipur, Rajasthan

my web cam is not working.when i click to the lenovo easy capture it seems thats camera "initiallization failled, lenovo easy capture closed".i do know what to do.because after seeing this problem i installed my camera driver it was installed smoothly..after that also easy capture is not working... pl send the solution... please submit this complain and give me my case id as soon as possible...
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A
abbas khan
from Delhi, Delhi
May 19, 2010
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replacement laptop

Address: Jaipur, Rajasthan

Dear sir/madam



Respectfully, I beg to say I will purchase a laptop form Jaipur {Lenovo company showroom} at[protected]{4:00 pm}

Laptop code is Lenovo G550-2958 G8Q

S.NO:1S2958G8QMP0CLVN1S2958G8QCB0781653

CBQ071653CB09100241

I attach the copy of bill. {i purchase laptop on my father name}

On[protected] I saw the massage on the...
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A
ajaynigade
from Pune, Maharashtra
May 11, 2010
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Warranty

Address: Pune, Maharashtra

I had purchased Lenovo laptop from Lenovo dealer Laptech Solutions Pvt Ltd, Pune on
15th Jul 2008. My laptop details are as,

Model: LENOVO IDEAPAD Y510 (775853Q)
Mfg date: 08/01/19
S/N: ABQ0030480
P/N: AB08011805
MT/mod: 7758-53Q S/N: ME-10772
(1S)MT/Mod: Serial Number: 7758-53Q ME-10772

There was scheme of "free 2 years additional warranty" and same was...
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N
neeraj kumar
from Mumbai, Maharashtra
May 7, 2010
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adapter

Address: Uttar Pradesh

Dear Sir ,

I want to make a complain against my laptop's adapter which is not working and is still on the warranty period
and i need too get it soon corrected by you so i can use it as soon as possible. So kindiy take a quick action for my complain. The serial no of my laptop is :-CBQ0023635.

Myself :- Neeraj kumar.
Address :- B-178/2 Rajendra Nagar
Bareilly,
Uttar Pradeshbr...
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H
HIMANSHU KHANDELWAL
from Delhi, Delhi
May 4, 2010
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MANUFACTURING DEFECT

Address: Jharsuguda, Odisha

I purchased ideapad y-650 laptop from a dealer
M/s Pioneer marketing corporation,Visakhapatnam on 30th April 2010.
On the same day i came to know that five keys of my laptop are not working.
i could not give complain on Saturday as it was national holiday {labour day} & even on Sunday.
The keys which are not working are
'' f8 , 9 , o , l , . ''
i have made every effort to contact...
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P
pathania.mahavir
May 4, 2010
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Defrauding and not providing the service

Address: South Delhi, Delhi

Dear Team,


I want to register complaint regarding the Product laptop which i had purchased in 21 August 2009.
My laptop chager gone faulty since last week. I am continuesly calling the customer care he told that your lap top is not in warranty. I am sending all the Bill and invoivce copy but till they had no logged a docket every time say that your warranty is expired and our database is not updated till now.br...
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N
nanupc
from Bengaluru, Karnataka
Apr 28, 2010
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dvd drive not working

Address: Khordha, Odisha

i bought my laptop lenevo ideapad y330 at 17 sep 2009,it is in warranty period.my dvd drive not working at all.every time i put a dvd it cant run it.i want it to replaced....
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S
saurabh050885
from Agra, Uttar Pradesh
Apr 28, 2010
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Regarding Warranty of Laptop not being extended

Address: Lucknow, Uttar Pradesh

Dear Sir ,

This is with reference to my 2 year Warranty Pack which i had purchased on
02/-6/08 ( nearly 1 year & 10 months back ) for Rs 5500 but still my warranty has not
been updated .
In these 22 months, i have mailed them scans of all the required bills 100 times , have made 1000's of phone calls and another 100's of emails and each time i am told that it will be updated soon but...
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M
M.A.KHAN
from Delhi, Delhi
Apr 26, 2010
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Dissatisfaction against service vide Complaint No. P49TSJ2

Address: South Delhi, Delhi

I have a Desktop of Lenovo brand and using last from two years approx but within this duration the CPU has created the problems 4 – 5 times in mother board and all the times the problem rectified by your authorized service provider M/s PC Solutions Pvt. Ltd.
12, Sant Nagar, New Delhi-110065.
Now again the CPU is not working last from 15 days and I have complaint vide Complaint No. P4TSJ2 dtd. 13th April and my machine is...
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D
DHRUV NATH DEY
from Noida, Uttar Pradesh
Apr 20, 2010
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NON RECEIPT OF LAPTOP

Address: South Delhi, Delhi

I PURCHASE A NEW NOTEBOOK LENOVO 4152B3Q FROM ALSUN SYSTEMS, 104-105,AGGARWAL BHAWAN, 35-36, NEHRU PLACE, NEW DELHI - 19, PHONE NO. [protected],26232824, ON 26/06/2009. I HAVE A PROBLEM ON MY LAPTOP FOR BETTERY AND KEY BOARD, THEREFORE, I DISCUSSED WITH ALSUN SYSTEM, THEY SAYS ME THAT I SEND THE LAPTOP TO THEM. BECAUSE MY LAPTOP IS IN UNDER WARRENTY.

AS PER DISCUSSION I SEND MY LAPTOP TO ALSUN SYSTEMS ON 13/04/2010. THEY ASSURE...
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Sanu Sathyaseelan
from Bengaluru, Karnataka
Apr 20, 2010
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Service center not yet repaired my laptop and 21 days passed

Address: Rangareddy, Andhra Pradesh

I was having some issue with my laptop(S/N: EB[protected] and I raised a case with the lenovo support on 30th March 2010(Case Id: L03U00J2). I gave my laptop for repairing to the Hitech Informatics Pvt Ltd. center at Hyderabad on 31-March 2010.

They mentioned it will take 3 working days to repair it but till now I have not received my machine. I have called the Hitech Informatics center many times starting from 7- April-2010,...
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