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Lenovo Complaints & Reviews

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Updated: Jan 21, 2025
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Lenovo reviews & complaints page 206

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S
shashi kendra singh
from Indore, Madhya Pradesh
Jul 20, 2010
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warranty gift and faulty dvd writer

Address: Shahdol, Madhya Pradesh

I have not got my warranty gift of my lenovo laptop in two years. And also laptop is faulty because i had replaced dvd writer twice in warranty period. but from last 4 months dvd writer is not working and lenovo service center is saying to me to buy new writer. Why i would buy a new writer , i had taken warranty extension at the time of buying of my laptop.

Detail of laptop

Date of buying 1 sep 2008
lenovo...
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PrasunB
from Mumbai, Maharashtra
Jul 19, 2010
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N100 Laptop does not work

Address: Mumbai City, Maharashtra

Hi,
I had purchased a Lenovo N100 Laptop from Mumbai. From day one, i had realized that there was some problem with the HDD which showed excess filling up. For example there were only 2-3GB files but the HDD was almost full(30GB). and i could not copy new files on the HDD.
I had logged a complaint with Lenovo, who told me it was a Windows problem. Now who is responsible for that? They gave me the Original Windows.
I...
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A
ambresh
from New Delhi, Delhi
Jul 18, 2010
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Configuration

Address: South Delhi, Delhi

Sir, i wish to state that i purchase a lenovo laptop Y[protected] on 10th july10.In their configuration chart,it is clearly mention that 4GB of DDR3 RAM @ 1066MHz.When i inquire during purchase,they say the is no way to check ram memory speed.They even do not mention parts details on their company item list which comes in the product box.

Later, i found that 4GB of DDR3 RAM is @ 533 Mhz only.I can't open the ram for checking...
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Rishi_G
Jul 18, 2010
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Faulty product design, racial profiling against the indian consumers

Address: Pune, Maharashtra

Lenovo hinge problem - faulty design

Lenovo has a biased and racial profiling for accepting the genuine consumer complaints and repairing the faults when it comes to indian consumers as against to consumers in europe and america.

I am greatly disappointed with lenovo - laptops. The product has severe design and quality issues. Most frequent problem on my lenovo laptop is the faulty hinge of the screne. This...
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V
vinodjoshi834
from Anandpur Sahib, Punjab
Jul 17, 2010
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Bad service provided by Lenovo Auth Centre at Chandigarh

Address: Chandigarh

I have registered a complaint through your representaive at Baddi regarding soud card problem in my Lenovo laptop a representaive of your Auth Service Centre namely R.T. Outsourcing at Chandigarh visited my residence at House NO. 834, Sector 40A, Chandigarh on 20.5.2010 and submitted a Service Report Form bearing Sr. No.7599 furhter during 20.5.2010 to 25.6.2010 (one month five days) no person proceeded the complaints I again approached...
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D
djbarry
from Ludhiana, Punjab
Jul 14, 2010
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company cannot give warranty

Address: Ludhiana, Punjab

i am barinder singh sagi from ludhiana , I purchased a laptop of Lenevo model no LENOVO NOTEBOOK G[protected]Q, S.NO EBO9752084 , on 1st october 2009 , Costing Rs 30000 , Bill No 206 purchased from
ONLY BRANDED
645-1 U.G Floor ,
Pakhowal Road Ludhiana
contact number[protected] , [protected] .

As per conditions i was told that the laptop has a warranty period of one year , but after some...
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R
ranjantrivedi
from Gurgaon, Haryana
Jul 14, 2010
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touch Pad not working properly

Address: North Delhi, Delhi

I had purchased lenovo laptop model no. G-560, on 16th june' 2010 from unique infoways, nehru place , delhi. since the day of purchase the touch pad was not working properly. When showed to the dealer, they sent me to service centre, the person told to log in the compalint at the lenovo website, which I did, and for which I got the compalint no. , but it is almost a month, my laptop is neither replaced, nor any response from the company...
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Nawin Kumar
from Delhi, Delhi
Jul 12, 2010
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regarding warranty

Address: Samastipur, Bihar

Dear Sir,
I have purchased a LAPTOP of LENOVO having MODEL No.- 775754Q and Sr. No.- MA8NT4Y on dated 1/1/2008 it was with one year warranty 2 Month before complition of warranty a lady staff RITU SHARMA has called me about extention of warranty and serve me information about it and we Aggred that i shall pay you 6000/- rupees for 2 year on site warrantry So i have deposited Rs.6000/- (six thousand rupees) in your...
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sureshch83
Jul 8, 2010
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Worst customer care services

Address: Hyderabad, Andhra Pradesh

Recently I bought Lenovo-G450 laptop. I didnot get any special accessories like head set, anit virus. But in some advertisements they are showing accessories are free for G450 model laptop. When I called to customer care center of Lenovo they are not able to tell the offers. They have given other sales department number but that is not at all working.
My advice is dnot buy any lenovo laptop. Its better to go for Dell....
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Kapil thakur
from Mumbai, Maharashtra
Jul 7, 2010
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Bad DVD/CD rom provide with System

Address: Shimla, Himachal Pradesh

I have by a Lenovo Y410 Laptop on july 2008.

After three or four month its DVD/CD rom is not reading any CD or DVD. Then i go to service center and they repair or changed the Drive.

But again after three or four month its DVD/CD rom is not reading any CD or DVD.
And this problem is countinued after every three- four months. so i want to change the laptops CD rom drive....
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A
amishi.agg
Jul 1, 2010
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No service under warranty

Address: Muzaffarnagar, Uttar Pradesh

Dear Yang Yuanqing, Alex Li, K. Ramakrishnan, Vinesh Paperwala (Sir),

I purchased a Lenovo Ideapad Y510 for Rs 44000 thousand on 3 July,2008 with serial No. ABQ0030668 from Muzzafarnagar, UP from Iconic Systems, Ansari Road Bill Invoice no 004/175.

From starting itself this product was not upto mark. Within one year it had its LCD Screen changed, motherboard changed and speakers changed from Lenevo service centre...
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tanmay0303
from Anand, Gujarat
Jun 29, 2010
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Lenovo IdeaPad Y510 hinge problem : 3rd time

Address: Pune, Maharashtra

dear sir/madam,

i am a lenovo customer since 1.5 years. i purchased IdeaPad Y510
(product model : 775843Q, serial no.ABQ0001105) i have also purchased
the extended warranty(upgrade) from 1/1 CCR to 3/3 Onsitelast year.

i am a single user of this laptop and use it hardly once a week. the
hinges of this laptop have broken again. this is the 3rd time it has
happened (1st in 20/02/2009,...
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R
rakshit.kansal
from Noida, Uttar Pradesh
Jun 28, 2010
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Shoddy Service Delivery

Address: Gautam Buddha Nagar, Uttar Pradesh

I have been a Lenovo Notebook customer since November 2007. Since then I have purchased their Service Packs for Extended Warranty twice (2 Year Extended Warranty & Physical Damage Pack).

In beginning June 2010, I submitted my laptop in for repairs towards damage of my charging port along with replacement of my DVD drive after much trouble. Both being extremely simple repair requests (Average lead time 1 week).
br...
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joginderbrar.hll
from Delhi, Delhi
Jun 26, 2010
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no response from service center

Address: Karnal, Haryana

Dear Team,

I have purchased your LENOVO company LAPTOP with the amount 38300/- last year its was working fine but once its ALT and F key put out from keypaid and i was visit in your service center in Bhatinda near Bahia Fort hotel. Lenovo is big brand and no need to explain about your makit value but your service center executive no sense how to talk with customers he just refuse to listen any things and revert in very rood...
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skpawar_5587
from Mumbai, Maharashtra
Jun 19, 2010
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Hardware problem

Address: Pune, Maharashtra

I bought lenovo Y410 model one and half years ago. Now no even single part is working of my laptop.
Battery is not working,
DVD ROM is not working,
Fans are not working,
These parts are not working then what remains.
See prices of these parts
Battery- 6500 INR,
DVD ROM- around 6000 INR,
Fans- 2500 INR,
Total- 15000 INR. Then now how can i repair my laptop tell me. What quility...
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Mohana Sundaram
from Delhi, Delhi
Jun 19, 2010
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Product is dead on arrival

Address: Chennai, Tamil Nadu

Dear Sir,

I bought one laptop Lenovo last week from a dealer in Chennai. Unfortunately, after unpacking, there is no display, no beep. After switch on, light glows but after few all light stop glowing except power led indicator. Immediately, I contacted with my supplier but he refused to replace. he informed, I can give it to him and he will send it to company and provide me after getting replacement/repairing from principal...
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soumyajit_ju
from Digboi, Assam
Jun 18, 2010
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DVD drive problem

Address: Bardhaman, West Bengal

i have lenovo y 410. my optical drive can only detect original cd or dvd. but it could detect any thing for 1 yr after its purchase. now no dvd or cd written from other computer can be detected. needless to say that it also can not write any thing. it gives power calibration error while writing. my optical drive is slot in type and it is matshita dvd ram uj85 js. please help me and tell what to do...
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G
grazyarun
from Bengaluru, Karnataka
Jun 15, 2010
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DVD Drive

Address: Erode, Tamil Nadu

i was using lenovo y410 model, in my DVD drive only read the CD's only its not able to read DVD's
Can u tell me the Solution...
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rsjha1989
from Delhi, Delhi
Jun 9, 2010
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Warranty issue

This is Ravi Shankar Jha, a 6th semester student at Dr. RML national Law University, lucknow.
I purchased my laptop on 7th february 2009 with a limited warranty of one year. At that time lenovo was offering one year of extended warranty for Rs.999. I sent them a demand draft of of the same amount asking for the extension of warranty. They sent me some documents and follow certain procedures which I did. I was then confirmed that my...
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alway98
from Chandigarh, Chandigarh
Jun 7, 2010
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usage of sim slot

Address: Allahabad, Uttar Pradesh

I had purchased a lenovo G560 , at the time of purchasing sales departmant as well as dealer told me about its additional feature of sim slot from which i can use mobile broadband there is no need to purchase any additional device. but after buying this laptop when i contacted lenonvo and asked then how to use this service then they replied me that it will not work and its the dummy only.
Its the cheating with customer....
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