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LivPure Complaints & Reviews

www.livpure.in
2.1
Updated: Dec 3, 2025
Complaints 858
Resolved
356
Unresolved
502
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LivPure reviews & complaints page 23

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S
SK Dipu Zamil
from Kolkata, West Bengal
Mar 4, 2021
Resolved
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Address: SK DIPU ZAMIL....Swagatam Appertment, 4th floor, flat On 05, English Bazaar, Near Jalalia High school, Dist- Malda, pin-732101

Dear sir/Madam,
Maine RO Installed karne k lye customer care me call kya tha Date 03 March 2021 ko...

Customer care se mujhe yeh msg bhi aya...

"Thank you for registering your Service complaint.Your Call ID is JS-[protected] . Please call [protected] for any query."
.
.
Per abhi tak koi Installation karne nahi aya...
Abhi me kisko complain karu
Aug 12, 2021
Complaint marked as Resolved 
LivPure customer support has been notified about the posted complaint.
Verified Support
Mar 19, 2021
LivPure Customer Care's response Dear Dipu, apologies for the inconvenience caused. we have forwarded your query to the concerned team, they will reach out to you on priority.

Regards,
Team Livpure
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    05nay86
    from Mumbai, Maharashtra
    Mar 4, 2021
    Resolved
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    Resolved

    Address: Room No 1108 Shri Motanka Society Dattaram Lad Marg Chinchpokali Mumbai 400012 Maharashtra

    My service request No. JS-[protected] registered on 2nd March 21 till date it is not closed. Livpure technician is not coming for installation of water purifier. Due to this We are facing problem for getting purified water. Please look into and solve the issue immediately.
    Aug 5, 2021
    Complaint marked as Resolved 
    LivPure customer support has been notified about the posted complaint.
    View replies
    Apologies for the inconvenience caused. Requesting you to share your registered contact number or service request number and the concerned team will reach out to you on priority.

    Regards,
    Team Livpure
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      C
      chandraaditya
      Mar 1, 2021
      Resolved
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      Resolved

      After 6 months of torture without servicing water purifier. I am drinking can water paying extra since I bought liv pure envy plus water purifier to place in show case. I raised requests, complaints and all escalations from June 2020. And all I get a message is its escalated or they send some technician no who doesn't pick call or it doesn't work.
      Now I am raising this complaint to make world know livpure is fraud company and even u take amc also it Doesn't care about customers needs. Never buy livpure products. In my apartment we bought softener worth 1.5 lacs which also is useless
      Aug 12, 2021
      Complaint marked as Resolved 
      LivPure customer support has been notified about the posted complaint.
      Verified Support
      Mar 19, 2021
      LivPure Customer Care's response       Dear Aaditya, apologies for the inconvenience caused. Requesting you to share your registered contact number or service request number and the concerned team will reach out to you on priority.

      Regards,
      Team Livpure
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        S
        Satya VVV
        from Noida, Uttar Pradesh
        Feb 28, 2021
        Resolved
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        Resolved

        Address: Plot no.145, balakrishna nager, Kukatpally HYD

        Hi Team,

        I have been a loyal customer to LivPure and struggling to get a service technician attending to my call over 2 months.

        you can find more details around my registered mobile number.
        Aug 12, 2021
        Complaint marked as Resolved 
        LivPure customer support has been notified about the posted complaint.
        Feb 28, 2021
        Updated by Satya VVV         you can reach me on 8886275xxx for more details.
        Verified Support
        Mar 19, 2021
        LivPure Customer Care's response         Dear Satya, apologies for the inconvenience caused. Requesting you to share your registered contact number or service request number and the concerned team will reach out to you on priority.

        Regards,
        Team Livpure
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          S
          sarang Battalwar
          from Noida, Uttar Pradesh
          Feb 26, 2021
          Resolved
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          Resolved

          Address: B402 Gulmohar-2 Seawoods West Sector 42 Navi Mumbai

          As per the AMC taken from you we are not getting service and it get cancelled without any concern with us
          Please do the servicing immediately.
          Aug 5, 2021
          Complaint marked as Resolved 
          LivPure customer support has been notified about the posted complaint.
          View replies
          Dear Sarang, apologies for the inconvenience caused. Requesting you to share your registered contact number or service request number and the concerned team will reach out to you on priority.

          Regards,
          Team Livpure
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            S
            ShuklaAakanksha
            Feb 23, 2021
            Resolved
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            Resolved

            I have raised request on Saturday to LivPure regarding our RO not dispensing water, they have raised request that I will get call in 3-4 hours however I haven’t got any call or information from them until now.

            I have mailed them regarding the same, however again there is no response from them.

            This is the second incidence when I was troubled by them.
            In first instance they took 4 days to revert and I have mailed them that I will file complaint in Consumer forum then they attended my request.

            There is no water for past 3-4 day and same I have mentioned in my customer care request as well but no response from them.

            There is nobody to reach or talk to in LivPure customer care.

            Please I would like file complaint against LivPure
            Aug 7, 2021
            Complaint marked as Resolved 
            LivPure customer support has been notified about the posted complaint.
            Verified Support
            Feb 26, 2021
            LivPure Customer Care's response             Dear Akanksha, we apologize for the inconvenience caused, requesting you to share your registered contact number or service request number, and the concerned team will reach out to you on priority.

            Regards,
            Team Livpure
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              D
              Dakshyani G
              from Gaddi Annaram, Telangana
              Feb 16, 2021
              Resolved
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              Resolved

              My ro makes beeping sound from two days.we raise a complaint, but no response from livpure customer center.we paid AMCE also but no response.worst assistance from livpure
              Aug 12, 2021
              Complaint marked as Resolved 
              LivPure customer support has been notified about the posted complaint.
              Verified Support
              Feb 26, 2021
              LivPure Customer Care's response               Dear Dakshyani, we apologize for the inconvenience caused, requesting you to share your registered contact number or service request number, and the concerned team will reach out to you on priority.

              Regards,
              Team Livpure
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                S
                Sushiii
                Feb 11, 2021
                Resolved
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                Resolved

                Livpure warranty extension fraudulent

                This is regarding the warranty extension for my water purifier ( Livpure pep pro ++, serial number: D9HW44D1015980).

                On 2nd March 2020, I requested for the warranty extension and to change the filters for my RO and post that technician (Pandu Salivahan) visited my home and changed the filter. After paying the amount in cash when I asked him to provide the bill copy he made an excuse that he forget to bring the bill book and...
                +1 photos
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                G
                Gokul Nath Gunda
                from Quthbullapur, Telangana
                Feb 10, 2021
                Resolved
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                Resolved

                Address: Nizampet

                This is not at all a international brand..they don't have proper customer care service and even assigned job I'd not working..I suggest them instead of spending much on ads I would suggest just maintain people management...

                Coming to issue, they automatically generated 2-3 weeks back for general service but no one responded back...I started follow up with multiple calls but no picking all the time.
                Aug 6, 2021
                Complaint marked as Resolved 
                LivPure customer support has been notified about the posted complaint.
                Verified Support
                Feb 16, 2021
                LivPure Customer Care's response                 We apologize for the inconvenience caused, requesting you to share your registered contact number or service request number, and the concerned team will reach out to you on priority.

                Regards,
                Team Livpure
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                  D
                  Dhiren1313
                  Feb 10, 2021
                  Resolved
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                  Resolved

                  RO service complaint. No service received even after escalations

                  Address: Plot No. 221, Phase I, Sector 22A, Sector 20, Gurugram, Haryana 122016

                  I have purchased LivPure RO serial number: B9JW44D1084369 in March 2020, I have registered multiple service complaints but none of the technician visit or contact me. When I call at call center the lady says we have escalated your issue, but the no see after that call.
                  recent service request numbers: RO Ticket ID:87823
                  complaint number : JS[protected]

                  Pl help me to get my RO fixed as tank is not filling only...
                  +2 photos
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                  S
                  Sajitha Radhakrishnan
                  from Bengaluru, Karnataka
                  Feb 3, 2021
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                  I have raised multiple complaints on LivPure Pep Plus RO purifier and havent received any updates for 2 weeks now. This product is under AMC and still there are no visits for cleaning the product or repairing it.
                  LivPure customer support has been notified about the posted complaint.
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                    A
                    Akshay Dafal
                    from Vasai-Virar, Maharashtra
                    Jan 27, 2021
                    Resolved
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                    Resolved

                    Address: Wardha

                    I had requested for a service, the guy is fooling me around since 4 days and upon that he's been so rude
                    Aug 5, 2021
                    Complaint marked as Resolved 
                    LivPure customer support has been notified about the posted complaint.
                    View replies
                    Dear Akshay, we apologize for the inconvenience caused, please share your registered contact number, and the concerned team will reach out to you on priority.

                    Regards,
                    Team Livpure
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                      J
                      Julche
                      from Bengaluru, Karnataka
                      Jan 20, 2021
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                      I had been using a Livpure RO for more than a year. When I had to go out of town for more than 4 months in September last year, I asked for surrender of services. The customer care instead offered me to keep the RO, and that they will waive off the dues for unused months if I recharge for 6 months when I am back. They did not keep up their offer and were asking me to pay saying the offer is not valid any more. I have their offer on mail. Their service number is not working. Not responding to emails either. Livpure team, please contact, Durai
                      LivPure customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 20, 2021
                      LivPure Customer Care's response                       We are sorry you had this experience, requesting you to share your registered contact number and the concerned team will get in touch with you on priority.

                      Regards,
                      Team Livpure
                      Jan 22, 2021
                      Updated by Julche                       Hi.

                      Please contact me on my registered number [protected], thanks Durai.
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                        G
                        gungun130
                        from Powai, Maharashtra
                        Jan 11, 2021
                        Resolved
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                        Resolved

                        Ro water

                        I have register complaint regarding my ro issue and 1 week has passed by till now not recived any proper response from customer care depart

                        thanks and regards,
                        pankaj
                        [protected]...
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                        K
                        Kamal kant arora
                        from Powai, Maharashtra
                        Jan 7, 2021
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                        Address: CHKD-2 kavi nagar near kala dham park ghaziabad up

                        AMC 09-09-20 ko RO CARE SOLUTION 79 sai enclave opp nandi park Raj nagar extation ghaziabad ki hai 27-12-20 ko complain ki thi bar bar phone karne par bhi aaj tak solve nahi hui ki admi nahi hai AMC ke 6000/- bhi diye the aur kahi bhi complain kare jo solve ho jaye
                        LivPure customer support has been notified about the posted complaint.
                        View replies
                        Dear Kamal, we are sorry you had this experience, please share your registered contact number and the concerned team will get in touch with you on priority.

                        Regards,
                        Team Livpure
                        Reply
                        Kamal Kant Arora #[protected]
                        Reply
                        Livpure par bhi complain karne ka koi fayda nhi hua after sale service is very poor

                        Livpure RO envy+ - Comment #3787739 - Image #0
                        Reply
                        LivPure Customer Care's response, Jan 28, 2021
                        Verified Support
                        We are sorry you had this experience, we have forwarded your query to the concerned team, they will get in touch with you on priority.

                        Regards,
                        Team Livpure
                        27-12-20 se complain ki hui hai water clear nahi hai AMC september 2020 ko hui thi one year ke liye par na to complain karne par AMC wale hi aye aur livpure par bhi complain ki two time but koi response nahi kahi se bhi company ka service Dept se bhi koi call nahi aye AMC karane ka fayda kaya hua
                        Reply
                        Kamal kant arora's [Complaint's author] reply, Jan 16, 2021
                        1 year main product ki cost le chuke hai yeh name change karke bhi complain attend karte hai
                        Kamal kant arora's [Complaint's author] reply, Jan 16, 2021
                        Yeh Bill hai inka
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                          C
                          cool.sanketh
                          from Bengaluru, Karnataka
                          Dec 29, 2020
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                          I had cancelled the product since installation did not happen within the agreed timeline. They have picked the product 20 days ago, but haven't processed my refund yet. Please help

                          My mobile number is [protected]
                          LivPure customer support has been notified about the posted complaint.
                          Jan 07, 2021
                          Updated by cool.sanketh                           [protected]
                          View replies
                          Dear Sanketh, we are sorry you had this experience, please share your registered contact number and the concerned team will get in touch with you on priority.

                          Regards,
                          Team Livpure
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                            C
                            Chandni ramola
                            Dec 28, 2020
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                            Resolved

                            Address: D33 ,3 floor , street no 1, 60 ft road, chattarpur 110074 new delhi

                            We have bought livpure envy shield water purify on October 2019 but at the time of first service after 6 month there was complete lockdown. Filters going to be change at 6 month not Given free. there was 4-7 month lockdown. Due to covid we were not able to get back in work.. So service was still pending..
                            Aug 5, 2021
                            Complaint marked as Resolved 
                            LivPure customer support has been notified about the posted complaint.
                            View replies
                            Dear Chandni, we are sorry you had this experience. Requesting you to share your registered contact number and the concerned team will reach out to you on priority.

                            Regards,
                            Team Livpure
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                              N
                              Ninad Badgujar
                              from Delhi, Delhi
                              Dec 26, 2020
                              Resolved
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                              Resolved

                              Address: A/p Shikrapur, Cozy Corner, A309,Pune Nagar Road, Behind Police Station, Tal. Shirur, Dist. Pune 412208

                              Water not come into the storage unit- Livpure Pepro touch
                              Aug 5, 2021
                              Complaint marked as Resolved 
                              LivPure customer support has been notified about the posted complaint.
                              View replies
                              Dear Ninad, we are sorry you had this experience. Requesting you to share your registered contact number and the concerned team will reach out to you on priority.

                              Regards,
                              Team Livpure
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                                P
                                pandajolly
                                from Delhi, Delhi
                                Dec 26, 2020
                                Resolved
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                                Resolved

                                The purifier is not delivering water from last 2 days.
                                Please solve the issue asap.
                                Thank You.
                                Aug 5, 2021
                                Complaint marked as Resolved 
                                LivPure customer support has been notified about the posted complaint.
                                View replies
                                Hello, we are sorry you had this experience. Requesting you to share your registered contact number and the concerned team will reach out to you on priority.

                                Regards,
                                Team Livpure
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                                  A
                                  Anika2015
                                  Dec 25, 2020
                                  Resolved
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                                  Resolved

                                  Address: Flat no 303, Srikar Mansion, Sidhi vinayak nagar, Nizampet, Hyderabad

                                  I have AMC for servicing of Livpure water purifier. They took AMC money for 2 years. I have been raising service request since 4 months to change the RO filter, but no responded and replaced the same. Earlier also I have raised several complaints.
                                  +1 photos
                                  Aug 5, 2021
                                  Complaint marked as Resolved 
                                  LivPure customer support has been notified about the posted complaint.
                                  View replies
                                  Dear Anika, we are sorry you had this experience, we have forwarded your query to the concerned team, they will reach out to you on priority.

                                  Regards,
                                  Team Livpure
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