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LivPure Complaints & Reviews

www.livpure.in
2.2
Updated: Dec 23, 2024
Complaints 824
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LivPure reviews & complaints page 24

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V
Vernica's World
Oct 9, 2020
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Bad services from livpure company

Address: VPO lakria , Jhajjar Haryana

I bought new livpure ac through store and it's being 2 months I am having issue from the starting when ac installed. Every time engineer is coming and doing some troubleshoot after that it works for 1 day and after same issue occour. Engineer which are coming all are unprofessional and senseless who climb on bed with shoes . Such unhygienic service which I am getting from livepure. I asked multiple times to change my ac as it's only 2 months...
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akhileshcse
Oct 9, 2020
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Re: Frauds in livpure and worst service experience.

Hi Livpure,

I have bought Livpure RO from Flipkart and using it from past sometime. but i have faced very worst service experience, unprofessional & rude behavior of service executive (Pravesh Mishra). I am also attaching the proof of misbehave and unethical practices performed by service executives to take OTP message remotely without performing any task and when i denied to do so then (Pravesh MIshra) on his visit disturbed...
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prathapm12
Oct 7, 2020
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worst filters sold by livpure, pathetic service

Address: hyderabad

Livpure is the worst purifier in the market.

I've bought it on august 16th. And it's not working now.

I raised a complaint on 4th october and today is 7th. Nobody lifts the call.

Even if i call the costumer care, they disconnect the call saying you'll get a call back. The service engineers do not lift the call.

I called the area in-charge and he says that repair will be done tomorrow....
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P
PrasRock
Oct 1, 2020
Sep 8, 2022
This thread was updated on Sep 8, 2022
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Product not delivered for 5 months

Address: Bangalore

If you are planning to get this Livpure Smart service, my suggestion is Don't!!!. It's an utter waste of money, energy, unlimited phone hours spent on a super deaf call center. They only promise but nothing will happen. The worst service I have seen in my life.

I ordered this worthless Livpure Smart on May. After a hundred calls they haven't delivered the so called product. It's a waste of time. Moreover...
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Vengatesh D
Sep 28, 2020
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Product not working last 15 days

We have registered complaint and also under warranty, this is second time facing issues with that machine, company and service manager is not responding at all . Vengatesh 1/191 middle st
Karadichithur 606207 [protected]...
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jayachandra Merugumalla
Sep 22, 2020
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amc activation issue

I have paid amount 6, 800 for amc of my livpure pe pro + to ramachandra (Mobile: [protected]) on 29th august and till now it is not activated, i am daily checking with him and he was telling me that he will check and update, but till now no update.
Yesterday he told that he paid the amount to his manager murali (Mobile : [protected]) and asked me to check with him, i also checked with him but till now no response.

Can...
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Shimmi Shikha Prashi
Sep 17, 2020
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Servicing problem

Address: Namkum, ranchi

There is no many problem with livpure. I purchase this item about 1 year ago and it generated problem 6 times. Servicing is not so proper because i did servicing yesterday and today is not working, i’m calling back to back but nobody responding. Please provide a better service atleast....
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Vishalg842
Sep 10, 2020
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Service complaint

Registered mobile number - [protected]
Name - vishal kumar
Product serial - d9hw34d1006006
I registered a complaint in june of 2020 and customer care says we exclate your request from our side... But nothing happens no one calls me to solve my problem.
I called customer many times during 2-3 months but they do nothing from his side..
Today i called customer care yo excalate the request but they took the...
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A
adyshiva
Sep 9, 2020
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fraudulent amc

Address: Plotno. 221, udyog vihar, phase 1, gurgaon 122016

I am using livpure glo ro, serial no. C8hw53d1009019. I bought an amc of this product on 01.09.2018. At the time of purchase of amc it was told to me that if i buy amc for 2 years company will provide 1 year extra ie 2+1 =3 yrs amc.

But recently when i enquired to customer care i came to know my amc registered for 2 year only..

This issue was esclated to mr harsh dhanuka and company founder mr rakesh malhotra...
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M
mukilanv
from Mumbai, Maharashtra
Sep 7, 2020
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livpure touch plus 2000

I bought live pure ro in 2018 after my first year warranty done, i have opted for 2 years amc last nov.

Until its with the product 1 year warranty no issue, after which i am getting continuous issues.

Executive said every three months there will be an inspection. Anything goes wrong / not working we will change, since regular maintenance is there no issues will come, so i took.

Last december the...
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PRATAP M M
Sep 2, 2020
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Service not providing

Am requesting for service from last 10days onwards and nobody is responding. I have taken ACM service of 3 year....
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B
bsash
Aug 31, 2020
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Livpure amc fraud-quality issues

I have purchased a livpure (Liv-pep-proplus+) water purifier with serial no d8iw44d1042446, on 23/10/2018 from flipkart pvt ltd. There arised a problem with it and i raised a complaint on 16/02/2020 for which a technician visited and said that purifier has ro problem and it has to be replaced for which charges would be rs 3000/. He provided me another option and asked me to take amc as the entire responsibility of water purifier will be taken...
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D
Dipti_Jain
Aug 28, 2020
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water purifier of livpure

Since relief in the lockdown given, i m complaining regarding maintenance of the water purifier which i bought in 2019 through flipkrt. The product has not completed one year its free service is also due and regualr maintenance is also pending. Many calls to customer care number but no response. I dropped amny mails also then they had given me area service incharge number name mr deviram sharma but he also was not receiving calls. I tried...
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S
shaiksaleem2k17
Aug 11, 2020
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No response

I am raising a request to uninstall the service, hence i am not getting any response from the team. Due to lockdown i was not there from march mid till now i was in hometown. When i am writing email no response i am receiving....
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kiranLparmar
Aug 9, 2020
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no refund after subscription order cancellation

I had opted for the subscription plan from livpure (On 12th july '20) and made the payment online + submitted the kyc documents.

On 16th july '20, i requested over email to cancel the installation request & refund me the amount, back to the payment source. I had also mentioned the payment details which i had used to make the online payment, so it is easy for them to track & process it.

The ticket number given...
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S
Shruthi Gopinath
Aug 1, 2020
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Leakage in purifier

I have registered a complaint on the LIVPURE website 2 months ago but no one has attended the complaint yet. Everytime when I call the customer care they say it will be attended soon without giving any timeline.

Very disappointed with the service. Even after righting to corporate office and customer service there is no proper response.

There is a water leakage problem in the purifier. Cannot switch on the purifier...
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S
Sanket Mane
Jul 30, 2020
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Liv Pure water purifier

Address: Gangadham Apartment,B-002,Ganganagar Neral (E)

I purchase the livpure water purifier in 2019 Dec but now it gets problematic.The water can't get into the tank.I don, t know what is the issue.I trying to contact company but they didn't respond us till the date. Its been a almost 3 months.So please solve the problem.
Mob No:- [protected]
Alternate No:- [protected]...
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J
Jayakranti
Jul 27, 2020
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LIVPURE TOUCH : service request No. JS-20032307064454

Received the above message on 25th June, which was close to 1 month since I had a problem with water dispersal with my Livepure. After a month of trials of reaching to customers care ( which very strangely used to & still gets disconnected the moment I get connected to a customer care executive post a hr long wait). Finally I was able to register my complaint and an executive was assigned. I was told that the pump needed to be replaced and...
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M
mdjauto25
Jul 21, 2020
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zero response after taking amc

Address: Sector - 4, New Panvel, Maharashtra

Shameless people from shameless company livpure.
Such a worst shameless experience from livpure.
I have taken amc worth rs.5000 to get hassle free service.
Service was due in may. I can understand lockdown reason in may.
But lockdown lifted after may and started calling customer care for sending person to change filters.
Service id : js-[protected]

From may to july, i made more than 100...
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S
sri.sachin24@gmail.com
Jul 20, 2020
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no service after charging money

I purchased amc for 3 years.. My service service request is pending for 2 weeks..
When i call customer service number everyday, they say service request is in progress and somebody will call you back.. But no one calls me back.
Please resolve.. Same thing happened for previous service requests also.

Excellent customer service until you make me purchase amc.. Pathetic customer service when it comes to actual service..br...
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