Claimed

LivPure Complaints & Reviews

2.2
Updated: Dec 23, 2024
Complaints 824
Resolved
354
Unresolved
470
Contacts

File a complaint to LivPure

Having problems with LivPure?

File a complaint and get it resolved by LivPure customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

LivPure reviews & complaints page 20

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Address: Patel nagar, ghaziabad -201002

Very poor service of livpure, false commitment done, service of livpure is due from March 2021 in spite of mine service registered in March
When called to customer care they are not responding properly and not taking responsibility of livpure RO service.
Pls look into the matter ASAP, as mine
Livpure RO is not working....
Helpful
Found this helpful?
Write a comment
Report
Copy
S
sahoodebasish2010@gmail.com
May 20, 2021
Report
Copy

Installation not provided

Address: Gopabandhu nagar, po balugaon dist khurda pin 752030

I have received the product on 7 th may 2021 from flipkart and the installation due date was 10th may 2021.
But still it is not installed...
Helpful
Found this helpful?
1 Comment
Report
Copy
R
Raja Fedalcostro
May 19, 2021
Report
Copy

No Water Came. And Machine not working

Address: Vadapalani
Website: www.livpuresmart.com/ro-subscription/nlp?utm_source=google&utm_medium=cpc&utm_campaign=WAAS-SA-ACQ-Brand-All_Cities-ECPC&gclid=CjwKCAjwy42FBhB2EiwAJY0yQm3JdxMXKrvWS7iMwF8W4tV-y_TJ_kNHi5Al63fzN

It's been a week. No response from company side....
Helpful
2 other people found this review helpful
2 found this helpful
1 Comment
Report
Copy
R
Raja Fedalcostro
May 19, 2021
Report
Copy

No Water Came.

Address: Vadapalani

No water is coming for past one week. Complaint around 5 times. Yet no one came for repair. My register I'd
B2KW92D1008119...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Akash Ansh Gautam
May 17, 2021
Report
Copy

Ginger/ my RO is Leaking from dayone

Address: 581,jai bharat colony, pakka bagh etawah

I purchase a RO purifier on 13th April 2021. And the product I reviewed is defective, the product leaking from the day one I already raise many tickets but didn't get any solution, now I want to replace it.
Kindly replace my RO ASAP

Product name- LIVPURE Zinger Copper 6.5 L RO + UV + UF + Minerals Water Purifier
Instalation date- 14th April 2021...
Helpful
Found this helpful?
2 Comments
Report
Copy
I want service support regarding change of filters of our livpure pep star...
Helpful
Found this helpful?
Write a comment
Report
Copy
N
Neeraj_kumar_roy
May 14, 2021
Report
Copy

Water draining continuously

Address: 812001

Have been trying to reach customer care on all available mediums but seems it is the worst customer service company, and their local technicians are always in search of ways to loot money, it has been hardly 4 months, local technician says RO would have gone bad and it would cost Rs 1200 for filter and additionally he trying to sell additional filters.
i just want to hear it from company itself if the product is really so bad or just...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
arvsaluja
May 13, 2021
Report
Copy

RO Touch +

Address: Gurgaon

I have purchased Liv Pure and waiting for installation for more than week. I'm being told that due to lockdown in Delhi they are unable to install.
I'm sure this is a excuse as service engineers of AC are vising the premises. Even service eng of Aqua Guard are around.

Please provide the address for your homepage....
Helpful
Found this helpful?
Write a comment
Report
Copy
C
chaitalithale
Apr 16, 2021
Report
Copy

Complaint against your service person

Address: B-1106, Building No. 2, Uptown Avenue, Sai Nagar, Beside Karnala Sports, Panvel

My Register Mobile no. is [protected] in Live pure name of Mr. Chandrakant Thale. I had done last service on 02.06.2020 where it was last service against my warranty. I was to renew it for one more year. at that servicing Mr. Kaushlendra Tiwari came for last servicing his mobile no. [protected]. I Paid him Rs. 2130/- towards renewal through Google pay. to his colleague Mr. Pravin Ahire (his contact no. is [protected]). I come to know that they...
Helpful
Found this helpful?
Write a comment
Report
Copy
I
Ishan Halarnkar
Apr 14, 2021
Report
Copy

RO beeps continuously and no support from LivPure team

Address: SLS Silicon Valley C 433 Belathur Bengalure 560067

I am getting continuous beeps from my livpure ro. Unable to create a ticket from the app nor is anybody from support team answering the phone call.

Water is one main part of life and you are showing absolute no responsibility and making the customers to wait, not sure but may be indefinitely.

You people make good marketing to sell your products and then you are least bothered....
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Anisha_tgtgtg
Apr 13, 2021
Report
Copy

Livpure delivery and installation service

Website: www.livpure.com

I had ordered for a smart RO and paid the full amount on 23rd February 2021. It took an entire month after multiple follow ups to get the product delivered. I was consistently following up with the support team on call and the date of delivery and installation keeps getting pushed one week everytime I talk to the support team.

Once the product got delivered. I have been following up to get it installed and that seems to be...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Aakash Shrivastav
from Mau, Uttar Pradesh
Apr 12, 2021
Report
Copy

Serious service issues

I have trying to contact Livpure for my RO service but no one a simple courtesy to reply my mails since a week now tried their numbers but no response then I tried mailing them, reminders but no avail....
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Mukesh A Motwani
Apr 10, 2021
Report
Copy

Livpure glo water purifier

Address: B/601,SAVYA SKYZ

I taken 2 year acmc.but just done 1 year your service agent John p gajjar is not picking my phone.and not servicing also.my ro is not working now what should I do I complain on your customer care number also since 5 days are gone no one is replying.product is good but very bad service not to recommend to anyone.please provide services fast....
Helpful
Found this helpful?
Write a comment
Report
Copy
N
neerajraturi
Apr 8, 2021
Report
Copy

Regarding service issue

Address: Q1/35, Gali no. 07, mohan garden uttam nagar new delhi-110059

Dear mam/sir, i hope you are doing well, my name is neeraj from new delhi . i want to service my livepure R.O. and i have called customer care 4 to 5 time from the past 3 days but no one would come to service in my home and never call me. i am very fedup from your customer care service.
If you read this mail kindly contact me on below number as soon as possible.
i am waiting for your reply
thanks & Regard
Neeraj...
Helpful
Found this helpful?
Write a comment
Report
Copy
V
vasanthi hari
Mar 30, 2021
Report
Copy

RO Touch 2000

Registered a complaint about leakage of watere on 26th March and the engineer attended on 27th march 2021. After servicing the water is sour in taste - when we complained again the response was not as it was earlier. They suggested to have 2 years AMC before end of this month but when we checked with the website the service remains the same both for one year and two years. details are attached - NEED TO KNOW THE REASON FOR ONE OR TWO YEARS...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Ananda Kumar Reddy
Mar 14, 2021
Report
Copy

Resolve the issue

Address: BRR ENCLAVE

I have opted for ACMC on[protected] for 3 years worth Rs10800. It was promised twice in a year an auto inspection for checking the RO will be provided. But no one has turned up till day even after 10 months.

I have raised a request by calling customer care as the water not coming on 14th March 2021, but no one has attended the request till now. I have called customer service 10times on this matter. I have called the engineer...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Ananda Kumar Reddy
Mar 14, 2021
Resolved
Report
Copy
Resolved

Water not coming try to understand

Address: BRR ENCLAVE

Water not coming...
Helpful
Found this helpful?
1 Comment
Report
Copy
A
Ananda Kumar Reddy
Mar 14, 2021
Report
Copy

Water not coming

Address: BRR ENCLAVE road no 4,Almasguda 500058

I tried to call customer care many times but no one is responding...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
santvaibhav9
from Aurangabad, Maharashtra
Mar 13, 2021
Resolved
Report
Copy
Resolved

For Servicing

Address: The Comfort Zone, Near old Tlathi Office, Ambad Nashik 422010

Need to servecing of our livpure...
Helpful
Found this helpful?
1 Comment
Report
Copy
B
Bhavda
Mar 12, 2021
Resolved
Report
Copy
Resolved

Livpure customer

Address: Sai Savera Apartment , Plot No - 587 , Shiravne , Nerul , Navi Mumbai

The man Livpure His name is Himanshu . He had done fraud with us . He is giving us service of livpure . Now he is not giving us service . And he is not refunding our money back ....
Helpful
Found this helpful?
Write a comment
Report
Copy