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LivPure Complaints & Reviews

www.livpure.in
2.2
Updated: Dec 23, 2024
Complaints 824
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354
Unresolved
470
Good! LivPure values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that LivPure step up their efforts to fully resolve all complaints 👍
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Mental harassment post dismantle request for more than a year
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Changed Registered Mobile number for Ro Water filter
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machine is making beep sound

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LivPure reviews & complaints page 19

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K
Kiran Jumani
from Powai, Maharashtra
May 31, 2021
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Staff behaviour and services

Address: Mova, sai vihar

Pathetic service, 2nd free service was due but Nobody came, after calling call center team they're providing same person contact number again n again which is not available at any moment, and after so many efforts when finally had a conversation with area incharge they're saying that's not their concern and they'll charge for the services, I really don't know they'll come or not and how much money they'll charge, totally disappointed....
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naveenyadla
May 29, 2021
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Water tap broken

Address: first floor aditya residency asr nagar pedathadivada, aditya residency

Water taste slightly changed and water tap broken...
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S
sudip40
from Mumbai, Maharashtra
May 29, 2021
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RO livpure touch plus

I purchase the Live pure Touch plus RO on 09.11.2020, vide bill no-015738, dt-09.11.2020, vide serial no: B2KE11D1056393.

Now last 24.05.21 the RO was problem of water dispenser and lodged complain no: JS-[protected]. the engineer came and repair it.
again today I getting same problem and lodged complain no: JS-[protected].
Service engineer came and confirm that the water pump was damaged and need to repair...
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J
Jibran Faheem
May 29, 2021
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Taken Money and Not providing service

I have reviewed Service Maintenance Contract for 3 years and paid INR 12000 for it, now when I am raising any service request to resolve my RO issue, they are closing the complain without resolving the issue and the number they provide doesn’t answer my phone and it’s been 10-15 days my RO is not working these LIVPURE people doesn’t care about it.
I don’t know where to escalate now, these people are just doing fraud now. I...
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S
Shashank Paliwal
May 28, 2021
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Sarvesh

Address: Paliwal Mohal Kurara Hamirpur up

[protected]...
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S
sunnyvidhi
May 28, 2021
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Not providing regular service on time period provided

Address: flat no 11 2nd floor M.1 Mehta park, oppsite shivaji school, dehuroad

I have taken the yearly package of rs 4999 for periodical service that has being promised me in every 3 months... But even after calling the executive severel times...they dint responded...its really waste of yearly package livepure give by making faul promises.. I m really disappointed and feeling cheated...
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L
Lal_Krishna
May 26, 2021
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Machine not working

Address: Ranchi, Jharkhand

I had purchased livpure pep pro plus on Aug 2020, Currently it is May 2021 and it has stopped working.
Everytime when i call servicemen they come and repair and say filter is fine and filter tank will fill within 45 mins but its not happening. i have changed pre filter, sediment filter, carbon filter and RO still is is not working, Just after 4, 5 days of parts change it has stopped working. I need complete replacement it is in warranty...
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G
goldyvj
May 25, 2021
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Faulty service & product

We have taken one livpure RO, i had taken one service which was free of cost and after it i went back to home due to some medical issues and lockdown, when i came back now, whole wall beyond the RO is leaking, no service centre calling is available, no response n help i am getting. FOr wall thing i can get it repaired but water is leaking from it continuously and no help i am getting from livpure side....
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S
Srikanth1209
May 25, 2021
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Not able to provide proper service

Address: Plot#87, Aryabatta Nagar, Degalapalem post, Sullurpet 524121

Hi Team,
I was trying to raise a service request in portal but its not showing where to raise. Couple of times I have raised earlier but service is not so good.
6 months over from the last service that was done from nearest authorise centre(pin 524121).
I would request to call me back or email me @ [protected]@yahoo.com...
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Pratik Agarwal123
May 24, 2021
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Livpure Non availability of technician for Livpure purifier repair

My service request No. is JS-[protected] & MR. JITENDER KUMAR allocated for job.

At first in morning when I raised complain then no technician number was given to me. Later when I complain again then customer care provided number of JITENDER KUMAR. When I called him then he mentioned he is out of town.

I have to call again to customer care to inform that their executive is out of town and to arrange some...
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Pratik Agarwal123
May 24, 2021
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Resolved

Non availability of technician for Livpure purifier repair

My service request No. is JS-[protected] & MR. JITENDER KUMAR allocated for job.

At first in morning when I raised complain to Livpure then no technician number was given to me. Later when I complain again then customer care provided number of JITENDER KUMAR. When I called him then he mentioned he is out of town.

I have to call again to customer care to inform that their executive is out of town and to arrange...
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I
iiiiiiiiii
May 24, 2021
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Water taste change

Address: 31-15,2nd line ,,gundaiah thota ,chilakaluripet ,guntur dist -522616

Water taste change and stop water...
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K
Kuldeepmaan
May 24, 2021
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RO complain

Address: House no.231, Mela ground area, hisar

My livpure ro is working properly, the same is require service, the AMC is valid up to March 2022. Plz arrange to send mechanic...
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R
Ranjot Singh Sandhu
May 24, 2021
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Without serves entry don

Address: Kotkhalsa seart dairy lambhi gali house nbr 758

Sir mera live pure papa+ ke serves app ka ashok lakda na kesa don krdi h o mera contact nbr bhe [protected] h Rejistred h Or ashok na mera dusra nbr kesa rajisted krdiya h [protected] & sir app mujhe a biya ke app upna livepure ka patnear ko kesa permission dade app na...
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B
bikramcs11
May 24, 2021
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Requesting for Installation of LivPure since 26th April 2021

Hello Team,
As I shifted to new home location on last 26th Apr 2021, before that I have raised request for reinstallation of LivePure at new home address and I update the Address for the same.
Till now I have called many time for the same, still its not done as lockdown imposed in Bangalore.

Please try to process the request at the earliest as its almost one month.

Again one more thing I am requesting...
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R
Radhe9747
May 24, 2021
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Touch pad of water dispenser is not working, also need to change filter

Address: Village- Rasulpur turki, Post- Asoi, PS- Bhagwanpur, District- Vaishali

Touch pad of water purifier is not working properly, it is automatically turned ON and despence total water from RO.
Also filter life indication is low....
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9
9885919351
May 23, 2021
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Water purifier AMC taken, but no service

Address: B 408, Bhel Manasa Executive Towers, Tiwari Nagar,Hyd - 500049

I have taken a 3 yrs AMC for my livpure water purifier. I have been calling them from 28 days continuously to come for general servicing and also to change the filters . They are registerering the complaint but no one is coming nor calling...
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A
Anita123456
May 23, 2021
May 29, 2022
This thread was updated on May 29, 2022
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Changed Registered Mobile number for Ro Water filter

Hello team,
My name is Digambar Madhukar Desale, I am customer of livepuer Ro water filter from last 4 month ..

I want to change my Registreted Mobile number cause I am a miletary man and I am not able to received any call regarding service of My Livpure ...But they are not answered me yet, I am very dissatisfied with thiss
Please help me out...
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26 other people found this review helpful
26 found this helpful
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S
Sandeep_Malusare
May 22, 2021
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Worst service not yet seen anywhere

Address: ambegaon Bk. Pune. 411046

Refer my numbers of mail for complaints, not words to say about your worst service...
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P
Pradeep8420
May 21, 2021
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Purifier running problem

Address: Goswami bhawan, barodaghatt, royal colony, near railway society, bagbera, jamshedpur, 831002

Purifier start but after sometime it's self off and again continue this process. Till whenever power is supplied to it....
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