LLOYD Complaints & Reviews

My Lloyd air conditioner not working from last 3 months. Made complaint a lot of time but nothing happened. Every time i called service centre they told our technician will soon repair my ac. But still nothing happened.its winter season now.And if these company is not able to repair my ac in winters what would happen in summers.
I bought these ac in may 2016 and such new ac is not working, very disappointing.

I have led 42 inch smart tv gauranty period my tv problem last 2 month display problem your engineer Cheq but till problem continue run no response your bhopal center engineer and not reply phone no .realy very bed service .i have complaint higher authority Lloyd company and conjumer forem .my Mobil no is
[protected]
Note-last 3 month your engineer not salve my TV display blink problem very high and continue run my tv.

I had logged complaints of my split AC on 12/05/16, 05/07/2016,
09/07/2016 and
24/08/2016 for the same problem.(last complaint No: LEEL[protected]
Your technician visited at site on 25/09/16 (after four month) for replacing the faulty BLOWER and blower motor of AC with the new one.He submitted his report to the seniors that he had replaced the parts without replacing those parts and took back with him.It has fifteen days today, Whenever I contact the concerned person he never answer my call and the technician, who visited at site, assures me that he will reach my site in one or two days.But till now my problem is not resolved.

Contact nos of Regional customer care
Co-ordinator Mr. Prince Mob. No. [protected]
and In-charge Mr. Kuldeep Mob. No.[protected]

It would be better to say that Lloyd has worst after sales services and tries to fool the customer with the problem remains unsolved. I'll never suggest anyone to buy your products.

Now i want full refund of this product plus interest of my valuable money, as i was mentally harassed by this fraud company.

I bought a lloyd split type air-conditioner for Rs23000/- from M/s QRS Ltd, NH road, Ernakulam 682024 under invoice no[protected] on 01.4.2014..From the very beginning this AC was abruptly stopping showing error no E6.After persistent complaints and phone calls, the company franchise technician arrived on 04.6.2015 and took the motor for repairs.Still the error continued and at last a service technician from lloyd checked it and stated that the PCB is faulty.They arranged replacement of the PCB on 11.7.2015.
After a gap of about 1 year the same error code repeated.On my persistent calls and booking a complaint in th system of lloyd website under No LEEL[protected] on 23.8.2016 a technician arrived on 24.8.2016 stating that the motor needs replacement and took away the entire indoor unit of th AC. There is no further response yet
In the meanwhile i had sent an e-mail to email id of the GM of the company at Hyderabad pointing out my plight and requesting replacement of this AC at company cost as the original one has some inherent fault that cannot be set right.
E mail id of the GM is. alladi.[protected]@lloydmail.com
This e mail was sent on 9.9.2016 and repeated on 24.9.16.

I have a 50inch LLOYD tv, which I had bought on October, 2014. Warranty has expired. On 17th August, 2016 TV screen has gone all black. The green on/off light comes on, but no picture appears. I complaint on Lloyd customer care and they send thier technician on 22nd August, 2016. One of them is Sandeep Dwibedi and another man named Bulu who is a local guy, they took the TV to service centre which is on dhenkanal. Later they came with the TV, which was then working and charged RS.17000 for the repair. I asked for the bill and the man BULU told yes I will give it the next day, as a local guy I trusted him and gave them Rs.17000. But after 5 hours, TV had the same problem. I called both Bulu and Sandeep Dwibedi, they both replied we are not your servants we cannot go to your home daily to fix problem. They both don't know manner. Later I complaint to Customer Care of LLOYD and they said we will look over the matter, BUT TILL NOW NO ONE HAS COME TO FIX THE PROBLEM. I feel cheated. SO I WANT RS.17000 + COMPENSATION of Rs.50000

We have purchased ac in april from mayur vihar delhi dealer, got it installed by dialing to company provided numbers, two persons have come,
Taken heavy amount from us on the verge of installation and pipe cost, also taken our pipe from us in exchange of their pipe, and ac is not working since then, ac is leaking heavy water in drawing room.
We keep calling them again and again and they come, see it, but doesn't correct it.
Every time they say only that the person who has come from company is not from company actually and they will take heavy installation charges again that too after many followups, since april we have been continuosuly following them up on cals, phones
Every time service center representative comes, asks for money again and again and don't resolve the complaint.
They provide receipt and then after that they say always, u might have got it installed from somewhere else, we have not send any person for installation.
While that person has came from their company only, they all know him well. And talk to him and speak false everytime.
Company has all fraud peoples in servicing, very bad product, comany peoples, and bad service, installation etc.
They all are again and again asking for money without giving proper service, they all are frauds and thieves in company and too cheaters

Dont buy lloyd ac ls19a3gr (1.5 ton) version i was cheated by dealership

Dear sir/ madam,

This is to bring to your notice regarding my bitter experience with one of your dealer’s lloyd air-condition (mohammed madani sadhik anwar) rajahmundry, andhra pradesh, india.

I own seven lloyd air-conditions and i believe lloyd has the best service and customer satisfaction all around the world, i was the happiest customer of lloyd, both in india and uk as well. i had planned for another ac and obviously lloyd was my first option.

I had walked into your dealership on the 29th of july 2016, i was briefed by their sales executive mr. mohammed madani sadhik anwar, i had asked regarding lloyd ls19a3ob, after knowing my usage pattern he insisted me to opt for lloyd ac ls19a3gr saying that lloyd ls19a3ob is nothing when compared to lloyd ac ls19a3gr and he also bluntly promised me that will be more cooling, and less noise. so i had bought the ac lloyd ls19a3gr on the same day itself 29th of july 2016. on 30th of july 2016 the ac got delivered to my address and installed with the technicians.

To my surprise the sound i am getting is very loud, i was very much displeased and disappointed by the performance of the ac, in the matters of sound. on the same day of ac installed i spoke to the sales executive mr. mohammed madani sadhik anwar and complained regarding the sound. the sales executive mr. mohammed madani sadhik anwar stated that he will send the technician for the problem check-up, as he said the technician arrived to my address on the same day 30th of july 2016 which i raised the complaint. i was very disappointed after i met the technician he clearly stated "specifically this model lloyd ac ls19a3gr sound will come loud than other models" and he left. i am very disappointed by the way the sales executive mr. mohammed madani sadhik anwar lied and cheated by your dealership.

I was cheated by the dealership and i was very disappointed, they sold lies. all i want is the promised sound-less ac if not i want to be fixed as soon as possible.

Please resolve my issue else i will be filing a suit in the consumer forum against your company and your dealer.

Sincerely,


K. sudha

Here are my details;

Kommu sudha
Usn towers, vidya nagar,
Near water tanks,
Rajahmundry - 533105
Phone – +91-[protected]

Hello all,

I am dr. dharam singh meena would like to share this feedback about newly buy product and support you provided for services.

I recently purchase llyod split ac on recommendation of friend and due to low cost. but now i am realise this as my wrong decision.

Firstly, it is difficult for me to understand how in brand new ac, pcb and transformer became faulty in spite of having best and good electric support and backup.

Secondly, in spite of registering complaint with complaintid is: leel[protected],. i am not getting any solution since 23rd of july, its almost 7 days. today i received call from your third party engineering support provider that this two parts are not available. tell me what should i do in this case, whose mistake is this. might be it's my mistake that i purchased your product.

Another interesting thing, no one bother to attend my calls except your customer support number even your area service head and secondary party mr umesh and his team of brt enterprises.

I need solution of my complain to get resolve upto sunday in any case, other wise i would like to raise this in consumer forum. if you this spare parts is not available, replace my split ac with brand new split ac.

Dear friends, one of our ac purchased from girias electronics. Coimbatore 641012.Installed in our complex beauty parlor on 30.04.2016. The installation persons are too lazy to complete the installation, also not given us the installation report. The very next day, a problem started & complaint registered. They have taken 3 days to visit the place. Removed (The swing blade portion - total part, and went. Till date no response from the service dealer (Velandipalayam - [protected]) the owner of the service center only came and removed it. But worst response & service from them. After several communication finally, after several complaint we got the contact number of mr. Rajasekaran - lloyd ([protected]) and informed the issues, but no use of it. He also not responded our complaint. Even girias manager knows these issues, but he is also not helped us. So friends before buying lloyd ac or any other products, kindly ensure the service center activities and buy. If we are not getting any correct solution, we are going to file a complaint in consumer forum.
My number is [protected] senthil kumar.

I \, neetu trehan r/o c-1-679, palam vihar gurgaon had purchased your washing machine lwms85l (pink flower) serial no lwms85l[protected] on[protected] thru your dealer m/s guru nank air tech p ltd, dundahera, gurgaon.

And surprisingly in the month of november 2015, the spinning wheel of the machine stopped working suddenly and i got electric shock also. i reported the matter to your dealer and they got it repaired with the promise /assurance of not getting the problem again.

Then again in january, 2016 the same spin tub problem came up which was again attended by your servicing staff with a repeated assurance of proper fuctioning of your product.
But shockingly, it again happened in march 2016 with a high voltage shock to me. this time i refused to get it repaired and asked for the replacement of the machine. then one of your staff mr. hitesh promised me to replace the machinein the condition of another chance.

Now, again on 15th july the machine soin tub stopped working and since that day i m chasing all the concerned persons to fulfill their promise to replace the machine but of no avail. i had a long chat with mr. sanjay kaushik and he ha dtalked so rudely with me and putting the entire blame on me for all this problem.

I would like to request you to look into the matter and solve the issue asap failing which i will have to move to the consumer court to get justice.

I purchased two llyod split ac from authrised dealer of company, anuradha electronics sitamarhi bihar in march 2016 but due to faulty installation of ac by technicians the drainage system of ac is not functioning properly and in rainy season water comes in room, due to this once short circuit and fire has created financial loss,,,, i have complaint to the customer care for more than 4 times but no solution has been made. i want immediate solution else i will file court case against the llyod ac company.

Unfortunately i bought a Split AC of Lloyd. Since March end this year, have been calling them to do the servicing (with summer approaching). Till date, all i have received are false assurances on call.
The company has zero regard for the customer. Once you buy their product, you might as well go to hell. They don't care.
I kept calling them and they kept telling me that a staff will come.
Their Area Manager, another incompetent staff, Shvetanshu also promised the same. Their UP Head, Pankaj Agarwal's phone is either busy or he won't take my call. When i messaged him, i got a reply after 2hours that he can't talk.
If you are selling the product, who is responsible for the after sales service?
I had to get someone from outside to do the servicing and shell out extra money.

Full of blatant lies!!

Hi,
I have registered a complain against my lloyd AC not working on Saturday(04th June 2016) and I was told that the technician will be coming in 24 hours ..

Its been 8 days that they have been giving false commitment everyday that the technician is coming..

I want a compensation for the lost time and mental harassment for the wrong commitment given by service center

I have been speaking to the most non efficient staff as well

I wants to practice my right and want justice

and also want a stern action to be taken against the Lloyds Company

My complain number with them is[protected]


regards
Kartik
[protected]

I have purchase the Ac on12/3/16 at kakinada in sri aditya refrigeration in east godavari dist but it was installed at eluru in west godavari dist Ap.My AC not getting cool fast as befor ice is forming near the out door unit out let pipes.I contact the eluru service center but they are saying to call the person from where I buy is the ice.please give the salutation for my problem

I have bought an AC from deepak agency ajmer on 3rd april but its not working properly not provide cooling I booked complaints so many time on customer care and to dealer but not getting any response technician came and asked only for kkg code and leave in last complaints technician told me that it will replace but still no one giving proper response now I m annoyed with lloyds and dealer both kindly provide proper solution or kindly replace AC
Rgds
Babita agarwal

I have purchased split air conditioner on 6.4.2016 from delhi rohini it was
Upposed to be installed within 2 days of my purchase but even after six days
I tried calling there technical manager manoj who told me there is a lot of rush
These days and we are not able to clear the pending installations and other complaints so it will take couple of days more then i sent a mail to avinash sharma as per their escalation matrix since he was not picking up his phone
And never reverted me on phone or mail. Then the second contact person
Manjeet singh same thing happened he also not responded to my mail and did not received my phone. Finally i called up their nodal officer and she told me
To contact their customer service anyway it got it installed from some out side
And now after one month only it is not cooling.
Now there tech staff is saying since you have installed it from outside people our warranty is no longer and whey will charge for gas filling.
This company is making fake promises on tv ads and cheating people please do not buy any product of llloyd
Shiv charan singh
[protected]

Bought lloyd split ac 1 ton from anna nagar chennai 4 days back 8/5/16. (Jayam n co)
Very less to No cooling from it. Reported the same via toll free no[protected]. A service person came next day and checked the voltage and current and Said AC was working fine.. This is the expected behavior from 1 ton ac. Very interesting..!
they have no device to check the cooling output. The test was done with 16 deg setting..
I could direct sit before the AC for hours with 16 deg . My older window ac was far better..

i would like a Refund or replacement if some pbm with device

I bought a Lloyd air conditioner about 8 months back...but since last few days our ac is not working properly...we called your service provider..he sent somebody to check it and the concerned person said that he has seen the problem and will repair tomorrow...next day he again comes and then say that sir the compressor is not working and needs to be replaced and he will replace it tomorrow...next day a new person comes and that also when we called about 5 times...he said that he doesn't know anything about our complaint as he has come for the first time but promised once again that the compressor will surely be replaced tomorrow...from that it has been 5 days nobody has come...we are continuously calling them and they are just saying that we don't have compressor and don't know when it will arrive...I never imagined that this is your service standard...I think I have done the biggest mistake of my life buying your product...is this the way you provide service to your customers...I want my ac to be repaired in a day...and this is for sure that I will not be buying your any product again not even by mistake...I am also sending

I am shilpi was purchase a lloyd split ac model no-ls19a5ln[protected] dt[protected] there was colling problem when ac was under warranty against complain no- leel[protected] but service engineer visit to our home and take the ac for his work shop without any service invoice they repair the part but in the report they mentioned that part was replaced due to repaired the same problem is occured. The company fraud with me.

Purchased LS19A2..in 2014...water drips on right side...service guyz didn't solve issue during warranty.. I fell sick..was not in position to concentrate on this issue...AC was not used for some time...nw I am back to find same issue..technicians coolly day, this model collect s dust in second tray..which is inside machine...only tech guys can do it..it means we hav to call thm every 3months..cool I buy a defective product and I hav to shell...