LLOYD Complaints & Reviews

I bought 1.5 ton ac on 21/4/15 and as per company policy three free services are provided in first year. On my first service companies service people just cleaned plastic net in side the unit and same they repeated on second service it took only one minute and it can be done easily by ordinary person when i asked service ppl about cleaning entire unit they said its not required and complete service will be done only in third free service so i booked third request for service after few days while my service request no. Leel[protected]. But when they came for service they did the same thing as in 1st and 2nd service when i asked to clean complete unit they said its not required and there is a danger of breaking plastic body of ac and we dont guarantee it they neither serviced outer unit also. I wanted to know that what is companies policy abt service and what is service means is it just cleaning plastic jalis. Please make awareness to customers so that we can ask them to do. Work properly bcs i think companies is paying service ppl but the service persons or agency is not doing justice money spent by company and reputation of company is challenged. Hope you take serious note in the matter and do the needful

Lloyd spilt ac model ls13a5mn purchached on 19/3/2016 stopped within 7 days o[censored]se. Complaint leel[protected] registered on 21/4/2016 . Technician allotted on leave, refused to attend.Supervisor mob [protected] hardly picks up. Able to contact after several hrs try. In spite of numerous calls, no technician has come yet. Toll free says i should not bother till 72 hrs. Yr claim 24 hrs service is public misleading and should stop. Selling of product to be stopped, if service can not be provided. Attend my complaint, deepak, mob [protected]

In my ac cooling and remote problem. I have already complained u. But till nw this problem is nt solve. Ur service center is not given satisfied ans. Pls send ur mechanic n solve this problem. Sir local distributor does not respond properly. Even after many calls he is just avoiding us and not visited. Even more his reply is "you may complain further i am not more responsible for your ac complaint" sir kindly look into matter as it is diminishing your company image

I bought Lloyd AC 1.5 ton on 17 march.As it wasn't cooling well I lodge a complaint against it on 18 april and lloyd text me with a number to call if it takes more than 24 hours to resolve.When I call at the number he said sir sham ko kra dunga then he said kl kra dunga, I called escalation matrix 1 avinash on 19 April he said sir aj krata hu but they didn't now on 20 I called all, 2nd escalation matrix mailed noddle officer and they said same ki sir aj pakka ho jayega but they again didn't
I called them around 5 times on 20 April.My product is under warranty .Also they are saying if there will small problem we resolve it on spot but if problem is big they will take 5 more days
When buying the AC Lloyd they said service will be provided within 24 hours
Kindly solve it

I am sanjeev kumar mishra, i did purchase lloyed cooler from home shop 18 two year ago, now its out of order, i already called to lloyed customer care and home shop 18 customer care, but they are not able to provide specific information, i am facing so many problem for repair my cooler, this is the number of lloyed customer care [protected] provided by home shop 18, but no one is picking phone, and home shop 18 customer care representative was telling we are dealing lloyed goods at present.After that i registered on line complain in lloyed website, then i got a number when i called him he tolled i am not able to repair lloyed cooler this is the story going on with me .

Dear sir
I purchased lloyed cooler around 7000/- if they are not able to repair then please help me for get back my money . My number is [protected]

Hi this is Farooq from Coimbatore, i bought LLOYD Ac from Sathya agencies Coimbatore for 1 years ac condotion was very good after that it got some problem, i contact to customer care and service man(Arun Ph:-[protected]) came from ZamZam Air Conditioners Coimbatore, PH:[protected]. They said that the compressor got problem and he made a bill for 6320Rs, with in 2 days they have made it ready bill dated on 30.09.2015. after that only one week its has worked properly, again started the same problem, same person from ZAMZAM Air conditioners came for service, its almost 6 months over i still not get ready.
One of the worst AC (LLOYD) which i ever feel, i asked the company rectified customer problem then put the advertisement for your brand.

I, Anoop.K.R registered complaint at lloyd website with complaint id LEEL[protected].
MY PHONE NUMBER IS [protected]
Even after repeated enquiries to the toll free number no service personnel called me.

I brought llyod portable Ac
I thought it will work
Not more cooling like split Ac but I expected some cooling
But it doesn't work at all
Only fan sound.
It shows 16 degree but cooling is nothing .
Very bad experience with my first Ac, very disappoint with the product .
Worse than a cooler
My ceiling fan work better .
Need help

It is really unfortunate that my complaint is yet to be resolved. I have been following updating at all levels over phone with no effect.
Categorically I would like to bring to your kind notice the major sequence of events which have taken place in the past.
I raised the service request on 30.11.2015 my remote being defective.
Service Engineer visited and checked & informed that remotes need to be replaced.
I had to wait for 1 month with regular follow ups at customer care, Bhubaneswar office & local service engineer. He came with a spare remote which did not work and took it back.
I found that my service request has been closed online unilaterally with actual problem yet to be resolved (Copy attached).
After few weeks I was told that to deposit my old remotes which would get repaired at Delhi.
It took another moth with follow up and was finally told that the remotes have been repaired and dispatched from Delhi, and I should get it within 5 days.
After another 10 days I again enquired, I was told that new remotes have been expected at Bhubaneswar within a couple of days and will be send to me.
Finally LLoyd service Engineer came with 2 new remote yesterday (17.03.2016) and checked, which did not work.
When I called up to Bhubaneswar Nodal office I was told the matter is being looked into.
Today I got a call and I was told why the new remotes are not working, to which I replied how should I know, the same was checked by your service engineer.
Another point of time I was also told by the customer care person "Apne remote ko kaise kharab kar dia".
Now this is limit of my patience and a consumer harassment. I need a replacement of both TV's or full refund so that i buy another brand good TV

Hello Everyone, I have purchased Lloyd LED Smart TV online and it has been 8 month over. As per the product description Lloyd is providing a warranty of 1 year for their products. I got a issue recently from the Lloyd LED TV. I have raised a complaint in the Official Lloyd Website and they have arranged a engineer to solve the issue. Engineer came to home for the Service and Rejected to resolve the issue as i have purchased the product online. According to him online products are not covered in warranty. He went back without solving the issue.

My complaint no. Is LEEL[protected] Its been 6 days and no one is attending the complaint and they have already taken 900 rs. From us..service manager is not attending the call..all service executives are behaving in very rude way looking like doing fraud with us

Dispite the co is advertising for having good consumer service, the service is poorest in my life time as the complain for a faulty part is not yet resolved and funniest happening is service person is in dialima whether the product with fault can be repaired or not. All what is done is I made complain and the attendant sent a mail. the process is in process for last 1 month

I have purchased a washing machine from Lloyd Electric & Engineering Ltd from the local store and its under warranty. i have raised an issue related to washing machine but service is not at all responding. I really dont have any idea what to do now. i have purchased a washing machine for 18000 still 1 year to pass and machine is not working. my 18000 is a waste now with this event.

Hai my name is Shaik Abdul Gafoor. I have purchased New Lloyd 3 pn Airconditioner on 27.04.2015 vide S.No.JAAOGDF[protected].from sai deeptthi agencies, Patika Factory Centre, Nidadavole- 534301 Properior Nagu [protected], [protected] Three month its working very well but coming from 4th month its slowly dropping the water from the indoor unit.consequently cooling capacity is down.i have already told to dealer about the problem...but the dealer not responded properly. so please recify the problem and justice for med.

I have purchased a LED TV form Laxmi Electronic New Sangvi Pune 27 (Authorized Dealers) on 15/08/14.
But after one year my screen display has gone. When i register the complain to my dealer as well as Lloyd Customer Care on 27 / 10 / 2015 (Service Resister No LEEL[protected] they denied to repair under warranty.

On Bill they have clearly mentioned 4 Years Warranty from the date of Purchase but now the company has refused the same.

Request to look into that mater urgently .

Regards
Alfred Anthony
M [protected]

Sir I bought lyods ac from fridge house ravipuram on 17the Oct 2015 and they home delivered the item but when the technician came for installation he found remote control missing in the box, I called the manager and told complaint he told will get next day, till today we haven't received remote. Today when I called him he told complete batch no remote. What should I do shall I give complaint to consumer court.

I bought a spilt AC from M/s S. R. electronic Mira Road on[protected]. However, water is dripping continuously from the machine. Moreover, cooling effect is also not up to the mark. Apart from that the blower is also not functioning . Pleas replace the faulty machines or do something.

Have purchased LLOYD LCD TV 42inch on Jan2011. Since last 4 month the LCD not working . I logged complaint at the LLOYD service Centre indore. The next day technician came. He checked it & he said its a power supply problem & said that the repairing cost will be 4500/-. I agreed to pay. He came back after 1month . He checked it with the new power supply board . But still it didnt worked. The technician said the panel of LCD is not working. Now i called so many time to LLOYD service engineer about what to do. He said that he can not do anything, Power supply board is not available from last 4month . So he cant do anything . I said give me ur boss number every time he said my boss is on leave so i told him exchange my lcd and take difference amount. Then he call me and said difference amount is 26000/-.. So i chk on wedsite price of new led price is 30000/-. I am very upset .Now i am going to complaint in consumer court . I recommend not to buy any LLOYD product

We brought ac on april of this year but it didn't perform well. The gas has leaked in the ac. The room not cooling well we register complaint but the technician not respond to my complaint we call back again but he doesn't respond. Finally we called customer care for an information he gave us an complaint no. Leel[protected]. So please rectify my complaint immediately my mobile number [protected]. I am accepting reply from you Thank you... Your sincerely V. Padma jyothi

Hello. This is lloyd customer. I have purchased lloyd ac in April 2015. .. now its not cooling properly ..so please send ur engineer to my place for its 1st service as soon as possible. On this address. .. Mahender singh S/o Lt.Banwari lal H.No.182 V&PO Holambi kalan Delhi 110082