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Mahanagar Gas Complaints & Reviews

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Updated: Mar 31, 2025

Complaints 709

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So far, so good. Mahanagar Gas is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Mahanagar Gas will keep up the work and continue to help more customers with their concerns even better 🤝

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Mahanagar Gas reviews & complaints page 19

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Address: 421503

This is with reference to the bill generated dated 1/11/2018 for the subject ca no in the name of mahesh shankar potdar.

The bill amount is generated as 1037 which is incorrect and extremely high than the actual usage. You may also refer previous readings & usage details for better understanding of my concern. Please have the same corrected at the earliest....

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I am an existing customer of mgl. I received mgl bill for the month of dec’18 for rs. 28, 699/- which is very huge & not acceptable at all. My previous bills were for the month of aug’18 & oct’18 of rs. 222/- & rs. 1321/- respectively. My ca no. Is[protected]. Request to look into this and help in getting the issue solved & please send rectified bill for this month, dec’18....

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Address: Gondia, Maharashtra, 400065

Website: www.mahanagar gas ltd

Shivneri nagri niwara parishad, zone ii, gen. A. K. Vaidya marg, goregaon (East), mumbai - 400 065, flat purchasers are not getting natural gas due to hurdles obstructions by trustees of nagri niwara parishad, shivneri nagri niwara parishad is regd. Soc.in the year[protected] makhija and yagnesh dhuri are working in mahanagar gas ltd. Are wrongfully failed to provide natural gas pipe line to the said society...

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Address: 400101

"we hereby serve this notice inviting you to provide us an opportunity to allow us to take the meter reading. If you fail to comply within 7 days from the date of this notice, your connection shall be liable for disconnection without any further notice."

Please note that your letter. Was lying in your office for 4 days before being posted after 4 days,
Taking away the 4 days out of your 7 days notice.

However...

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Address: 400051

I have already ecs payment of mahanagar gas (Pipe gas) domestic bill payment through my bank (Icici bank, thakur village branch) for many years.
Since we do not stay for a long time and visit for two months in a year our consumption of gas is almost nil in every month excepting one/two months in a year. Normally it works to rs.50 to 75 monthly because of minimum charges. Our ecs limit is rs.300.
Due to adopting assessed meter...

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Address: Mumbai City, Maharashtra

Website: Mahanagargas

Ca no[protected] incorrect bill amount generated

Hi,

This is with reference to the bill generated dated 1/11/2018 for the subject ca no in the name of mahesh shankar potdar.

The bill amount is generated as 1037 which is incorrect and extremely high than the actual usage. You may also refer previous readings & usage details for better understanding of my concern. Please have the same corrected...

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Address: Mumbai City, Maharashtra, 400089

Website: vigilance@mahanagar gas.com

My name — k. V. Alexander
Bp — [protected]
Ecs was through dena bank ghatkopar (E). On migration to nach the payment from the bank was not received by you. On intimation. I paid the the amount of 303 rupees,. By neft through canara bank, amar mahal, chembur, 400089 on 10/12/18. Having not received any bill from you. Today on 18/12/18 i received the bill demanding 410.32 rs as arrears of payment even though i had paid rs 303...

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Address: 400706

Application no. SG/516919/1819
Prospect no. MKTRE006
Application form was submitted on 08/09/2018 along with all documents and cheque for connection.
Till date there has been no response from the MGL. Tried calling customer service too but no one picks up the call. We can only hear the music in between the voice saying 'please wait while we transfer your call'. It is not always possible to go and enquire at the office....

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Address: 400068

Website: www.mahanagargas.com

This is to inform you that my ca no[protected] and meter no [protected] for which i have been receiving excess billing since last three months. It came in my notice when we were out for last three months for 10/15 days but the billing cycle has remained the same.

So i hereby request you to depute someone to check the meter immediately. I hope you will consider my appeal and do the needful at the earlist.

Regards.br...

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Website: ommdrohira@gmail.com

I have applied for new connection in july-18. I have been issued tax invoice [protected] on 9.8.2018. More than 100 days have passed but no reply. I submitted original flat maintenance at the time application & lady satisfied herself. Then i submit these details regarding residential address at grant road to staff of mr. Madan sir. He is very cooperative. This week again my wife received call from one more person on address matter. It seems...

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Address: 400068

Website: www.mahanagargas.com

Hi,

I had applied for a new gas connection for my new apartment. The gas pipeline already exists in the society and needs to be extended one floor into my house. It has been 100 days since i have raised the request and made the payment. But i am still awaiting connection or any response from mahanagar gas.

I have raised 3-4 complaints on the mahanagar gas helpline but no revert from them.

I am...

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I have received a debit note from mahanagar gas on 14.09.2018.

In this note they have mentioned that the earlier meter was not functioning properly, so on basis of their new consumption pattern they have calculated 1.146 scm / day which results into outstanding amount of rs. 27, 760.

Till now i have paid all my bills regulary. But no idea, on what basis they have calculated 1.146 scm / day.

If...

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Address: Thane, Maharashtra, 401107

Bp no - [protected]
The bill that recieved had assumption amount and meter reading which i informed through message, but no reply from mahanagr gas, and now they want to pay me the panelty as well.
So now i will have to pay assumption amount + penalty, atleast they should habe sent a message or intimation that your bill will be ajusted later. I was waiting for their reply after getting assumption bill and now they are saying...

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Address: Mumbai City, Maharashtra, 400709

Hi,
We requested for new connection in year 2018. We have made the needed payment and also are in touch with mgl fot thre connection also.
My bp no : [protected]
Customer name : pramod khot

Firstly the enginer told me that it is not feasiable to put gas piepline as my kitchen was coming on other side and as now i have asked him for the full amount of refund he is saying that he will put the gas pipeline...

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Address: Mumbai City, Maharashtra, 400071

I have recived letter from mahanagar gas that my meter was fulty as per their technician who checked in 2009 and didnt informed us and neither changed.

Now suddenly in 2016 they chaged it without saying any reasons.

All these there was bill coming to me regularly and i paid all the bills.

Now suddenly they have sent me the bill considering the usage of the gas according to the new meter installed...

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I had applied for a new gas connection at my residence on 16th june 2018. And last week the concerned person from the mahanagar office visited my residence and they said that they will fit the meter outside the window which i was not comfortable with and asked them to fit the same inside the house. But they said that they will come back again on the next day but did not turn back and neither their no is reachable.
Kindly look into...

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Address: Mumbai City, Maharashtra

The technicians came to my flat checked and closed the valve saying there is a leakage n they will come and repair. This is at 1 in afternoon. Upto 5 in the evening nobody came and I found out they are at 7 th floor and went and met them. They said they will come to my flat once they finish but skipped my floor of 5 and went to 4th floor flat 404 and left even without informing me. I am a senior citizen of 66 years and staying alone currently....

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Website: Mahanagar has.com

Your technicians came today afternoon 1 o'clock and put off the valve saying there is leakage and our technicians will come and repair it. I am senior citizen staying alone currently. I went to the flat where they were doing repairs around 5 o'clock and they said they will come after finishing. But they skipped my 5th floor flat went to a 4th floor flat and left without informing me. Now I am forced to order food from out or take the risk...

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Address: Mumbai City, Maharashtra, 400074

Website: www.mahanagargas.com

This regarding my gas connection applied in October 2017 which is in my wife's name Poornima (BP#[protected]). I have not received the connection yet .I have raised multiple complaints regarding the same but no action has been taken. One contractor was assigned to do the job from your side by he never picks the call or his mobile is switched off. i am withdrawing my connection...

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Please be informed that I have paid Rs. 2000.00 on 05.07.2018 against my MGL Bill of RS.734.00. The details of the same are as under:

Name: Shailesh V.Durve
CA NO.[protected]
Date: 05.07.2018
Amount: Rs.2000.00
Mobile No. through which payment is made: [protected]
Online Bill payment Ref. No.ABH[protected]
Registered Mobile no.[protected]/[protected]
However on 09.07.2018 I...

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srk7367@gmail.com

15 hours 48 minutes ago

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