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Mahanagar Gas Complaints & Reviews

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Last updated Sep 10, 2024
Complaints 701
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Mahanagar Gas reviews & complaints page 32

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Ibrahim Ronaque
from Andheri East, Maharashtra
Feb 8, 2013
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No MGL gas connection done more than 3 months after payment

Address: Mumbai Suburban, Maharashtra

Hello sir,

We applied for a Gas Connection with Mahanagar Gas Limited on 16th October 2012 at residence address D5/28,D-wing, Greenfield CHS, JVLR, Andheri East Mumbai 400093. The sales representative promised us that the gas connection will be available at our premises within 3 months from the date of registration but till now there is no sign of any MGL representative coming at our premises for any fitting or setup. We have...
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ankit2121
Jan 29, 2013
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incorrect billing

Address: Mumbai Suburban, Maharashtra

My previous bill dated 16/11/2012 showed the meter reading as 69 (A) while the reading was 34!!!
My current bill dated 16/01/2013 showed the meter reading as 106 while the reading as of 23/01/2013 is 43 as attached the photograph.

Your tele customer care says that the person MGL came to my house to read the bill and based on
that the bill has been prepared, in fact no one came to read the meter till now!!!br...
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markpcolin
from Mumbai, Maharashtra
Dec 13, 2012
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No gas supply since afternoon of 13/12/2012 till now

Address: Thane, Maharashtra

I want complaint regarding no supply of gas through piped Mahanagar gas ltd.since 14.30 hrs on 13/12/2012. and i dont what time it will start.
My complaint is that, Mgl has not bothered to inform the consumer regarding why there is no supply of gas or what time it will start. I tried calling consumer service No provided 1917 is out of order.and 26594500 is not operating and 61564500 is ringing and nobody is answering it. these...
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shamim.ansari
from Mumbai, Maharashtra
Aug 21, 2012
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Delay in Connection Since 6 month

Address: Thane, Maharashtra

I reside in N.G.VIEW Chs ltd Society and I have apply for domestic png gas connection to mahanagar gas ltd. But since 6 month there are no connection nor any one response about the connection. The Sales person who collected the check from us nor attending the call. I am feeling cheated by Mgl like Company. This company is working like self styled monopoly group. I am request to MGL Gas ltd. if you are not able to provide service than don't...
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Chandani Satra
from Mumbai, Maharashtra
Aug 17, 2012
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refund of wrong bill payment

Address: Mumbai City, Maharashtra

I MR.BHARAT SATRA,is residing in 1504,PRESIDENTIAL TOWERS,OPP "R-CITY" MALL,L.B.S MARG,GHATKOPAR[W],MUMBAI-400086.It has been 12yrs that i was residing there.now i have shifted to 1A,194 kalpataru aura ,L.B.S MARG,GHATOPAR{W},MUMBAI-400086.Its next to presidential towers.since 2008 there is pipeline in presidential towers but we didnt take any connection of gas line as we hav changed our kitchen into study room and bedroom into...
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Frank Sequeira
from Mumbai, Maharashtra
Jul 21, 2012
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New connection

Address: Mumbai Suburban, Maharashtra

Hi,
i really dont know if someone is going to read this but yet, my complaint is towards the Mahanagar Gas Ltd for which i have applied for a new connection in the month of December 2011,til date their is no connection given,
i have being following up with the customer care since 6 months but whenever i call the customer care they just have to say we have taken down your request you will get a call from us and your work will...
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nites78
Jul 1, 2012
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extremely high bills

Address: Thane, Maharashtra

Mahanagar gas is severely looting its customers i am extremely fed up of this issue we are just a family of 2 people cook only once a day (as both o[censored]s work & have our second meal away from home at work) our bill has never been more than Rs 200/- at the most but sometime back i had paid more than 4000 Rs,this month i have a bill for Rs 1045 please can someone suggest what do i do with these people,we are a middle class family cannot...
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hendrixer
from Mumbai, Maharashtra
May 6, 2012
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Irresponsibility and harassment

Address: Maharashtra

To whomsoever it may concern,

I, Mr.Berwin Dhanjal residing at JB nagar for the past 8 years have been harassed repeatedly by the employees of your company.
The previous owners of our flat had subscribed to your gas connection (piped).After we have taken over the flat there has been no usage of your gas. We still prefer using our LPG.
Repeatedly, people from mahanagar have arrived to my residence and troubled...
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gjnn1
from Pune, Maharashtra
Mar 26, 2012
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No Gas Connection but got bill for gas consumption

Address: Mumbai Suburban, Maharashtra

References : CA no.[protected], BP [protected], Meter No.[protected].

I had applied for a Gas connection and paid the required amount but MGL persons refused to install a meter because there is no kitchen (Kitchen is converted in bedroom). There is no gas connection no Meter installed and still I am receiving bills for consumption of gas. On 30th April 2011 I have received a mail from Customercare of MGL saying that the bill...
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Address: Mumbai Suburban, Maharashtra

Dear sir,
I HAVE PIPED MAHANAGAR GAS CONNECTION.I, AM PAYING THE GAS CONSUMPTION BILLS REGULARLY . I,ARUN MARUTI AMRUTSAGAR C A NO.[protected]AND MY GAS METER NO IS 30001796.TODAY I OBSERVED THAT THERE IS VERY LOW PRESSURE IN GAS SUPPLY IT IS ABOUT TO STOP SUPPLY OF GAS IT IS NOT CLEAR THE REASON FOR SUPPLY OF MAHANAGAR GAS AT LOW PRESSURE.IT SHOULD BE RESORED AT THE SECIFIED PRESSURE.BY THE CONCERNED MGL AUTHORITY.
WITH WARM...
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kirtimathuria
from Mumbai, Maharashtra
Jan 31, 2012
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EXCESS BILL - BP NO.1100222395

Address: Mumbai Suburban, Maharashtra

SIR,

I HAVE TAKEN PIPI LINE GAS CONNECTION FROM MAHANAGAR GAS LIMITED ON 16/06/2006 i.e. ABOUT 54 MONTHS COMPLETED. THE AVERAGE CONSUMPTION OF GAS IS ABOUT 13 UNITS P.M.AS RESIDENCE CONNECTION. THE REPRESENTATIVE VISITED AT MY RESIDENCE ON 10/12/2011 ( SUNDAY) . HE NOTED ACTUAL METER READING 701 UNITS AND COLLECTED CHEQUE OF RS.1000/- AGAINST PROTEST. NOW I SURPRISED TO RECEIVE THE BILL OF RS.6043/- DATED 23/01/2012 . I MADE...
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arunaashok
from Mumbai, Maharashtra
Jan 24, 2012
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No connection

Address: Mumbai City, Maharashtra

We members of parasmani society have paid Rs 6000 each to mahanager gas for PNG connection in the month ofSept. 2010 with assurance fromMGL that connection will be done in 3 months time
Till today 24 JAN 2012 we have not received any connection nor any reply fromMGL for reminders we r sending them time to time.
Many o[censored]s r sr. citizens.

please help us...
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even74
from Mumbai, Maharashtra
Jan 12, 2012
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Incorrect billing for 3 years

Address: Mumbai City, Maharashtra

I the undersigned am a resident of C-11/6 Godrej Hill Side Colony Pirojshanagar Vikhroli West Mumbai 400079 since May 2008.
I was paying my bills regularly under BP [protected] regularly and punctually.

All the bills also acknowledge receipts accounted for all the payments made.

However from November 2011 my BP number has been suddenly changed to BP [protected]. I have received a bill in November 2011 for...
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pharchekar
from Pune, Maharashtra
Dec 13, 2011
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Non receipt of acknowledgement of dues paid

Address: Mumbai Suburban, Maharashtra

As no bill was received for the last four months from Mahanagar Gas Limited, based on average past consumption I paid Rs,2000 by cheque mentioning my Name, CA No.on reverse of the cheque & submitted in the drop box. Subsequently , the company sent me a bill amounting to Rs.1875 which I paid via SBI net banking. I have not received the acknowledgement for the same. As on date on line bill is showing of outstanding of Rs.1875.
My...
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kunaltyl
from Mumbai, Maharashtra
Dec 12, 2011
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waiting for gas pipe line connection since 2009

Address: Mumbai City, Maharashtra

name - kunal tayal
mobile no from which the complain started - [protected]
my Registration no - [protected]
date of registration - 2009
waiting for gas pipe connection - till date
i have been seeking for gas pipe line since i buyed this flat in this society(bhagwati apt, chincholi phatak, malad west) which has the Mahanagar gas pvt. ltd pipe line and has registered in 2009 for it. till date i have been just...
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Sandesh Govalkar
from Pune, Maharashtra
Dec 1, 2011
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waiting for connection from past 6 months

Address: Mumbai Suburban, Maharashtra

We have applied and completed all the formalities for Mahanagar Gas connection on 5th June 2011 and being told that the connection will be done within 90 days. Almost all the flats have connections in our building. I am doing continuous follow-ups since past 6 months for connection to happen. I have been given different dates and many false commitments but till now I am clueless about the connection and waiting for them to call for the installation....
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J
jaya menon
from Mumbai, Maharashtra
Nov 18, 2011
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yearly membership fee of Rs.100/- paid membership card no.BH1915-payment dated 1712.2010.

Address: Thane, Maharashtra

On 17.12.2010 we have paid Rs.100 yearly membership fee for gas stove service. Till date nobody visited us and on telephonic even after 3 weeks nobody has turned out and the person (lady) attended telephone is telling that they have sent the mechanic and will come tomorrow-today etc.etc.-Jaya Menon, Bldg. No.VI A-504, Shree Laxmi Park I, Lokmanya Nagar Pada No.2, Jekegram Post, Thane -400 606: Phone:[protected]/[protected]...
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k2011
from Mumbai, Maharashtra
Nov 9, 2011
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APPLICATION FOR NEW PIPED GAS CONNECTION

Address: Mumbai City, Maharashtra

I HAVE BOOKED A CONNECTION ON THE 8 TH OF SEPT 2011 AND I WAS TOLD THAT I WILL GET A CALL FRM MAHANGAR GAS BY THE END OF OCT 2011 BUT WHICH DID NOT HAPPEN , HENCE WHEN I CALLED UP ON THE 2ND OF NOV TO ENQUIRE I WAS TOLD CALL UP ON FRIDAY THAT IS ON THE 4 TH OF NOV WHEN I CALLED UP AGAIN I WAS TOLD THAT BY THE END OF NOV U WILL GET A CONNECTION AND CALL UP AT THAT TIME , NOW MY QUESTION IS DOES IT TAKE SO LONG TO ANSWER THE CUSTOMERS ISSUES...
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yogmech02
from Mumbai, Maharashtra
Nov 3, 2011
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Getting refund for already wrongly done payment for gas bills

Address: Maharashtra

Dear Sir / Madam,
Pl.find below complaint no & email sent to Mahanagar gas ltd.
One week has been over but still I doesn't received refund for my wrongly done payment for other gas meter.
Pl.look into in..

rgds

Yogesh
[protected]
Email : [protected]@rediffmail.com

CC Pl.see below attached communication with MGL customer care for getting refund...
br...
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keshav patki
from Delhi, Delhi
Oct 19, 2011
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Non availability of new piped gas connection in due time despite payment in time.

Address: Maharashtra

We at Flat No104,Radium Annexe CHS,Shreyas Colony, Off Aarey Road,Goregaon (East),Mumbai 400063.have applied for a new piped gas connection at Mahanager Gas Limited. and paid the relevant booking amount also(Rs.5500/-)We received a Unique Docket Number-[protected] Ref No: MGL/MKT/CRN/74313. Our application form number is 006277/1112.
Even after a number of times of follow up , we are not getting any response for the new connection....
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