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Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

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Updated: Oct 28, 2025
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Mahanagar Telephone Nigam [MTNL] reviews & complaints page 3

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M
Manish B.C.N
from Delhi, Delhi
Jul 12, 2023
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Address: BG6-137 PASCHIM VIHAR NEW DELHI 110063

IM tottaly frustated with my mtnl connection, im complaining many times in mtnl office online but no response, they know only raise bills . my landline connection dead every time am paying bill regularly. complaining from last 3-4 months
LANDLINE NUMBER [protected]
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    Address: Meet nagar Loni gol chakkar shadara delhi 110094

    I am Rohit
    Shadara Loni gol chakkar delhi 110094
    Ya par 4 dino dolphin ka network problem ho raha hai
    Network issue resolved Kara do please
    Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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      A
      from Delhi, Delhi
      Jun 27, 2023
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      Address: C-11 Street no-7 West vinod nagar

      Please remove the MTNL pole which is near our house C-11 Street no -7 West Vinod nagar delhi -110092
      This is causing a lot of problems in our society. There is no active connection on this pole.
      Issues because of this pole:

      1. Theft issue as this is used by thieves to reach to the balconies
      2. Space issue as because of this no vehicle can go through, Parking issues, as there is no space left because of its wrong position.

      Residents,
      Ashish verma
      C-11 Street no-7 West Vinod nagar delhi -110092
      +1 photos
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        K
        Kamranahmad
        from Delhi, Delhi
        Jun 26, 2023
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        Address: House no c-6/22 street no 6, 33 feet road Kabir nagar near Ahlavat builders Delhi 94

        Hello Sir/Madam,

        Please remove the mtnl pole which is in Street No. 6, 33 feet road Kabir nagar Delhi[protected]st pole of the street). This is causing a lot of problems for the building members. It is mid of the main gate. There is no active connection on this pole. There is already a pole exist for mtnl just 15 Meter away.
        Issues because of this pole:

        1. Space issue as because of this mid of the main entrance gate of the building.
        2. Parking issues, as there is no space left because of its wrong position.
        3. Due to this accident happens many times when the bike parking.

        Residents,
        House no C-6/22 Street no 6, 33 feet road Kabir nagar Delhi - 110094
        Contact number - [protected]
        +1 photos
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          K
          K.Narayanan33
          from Mumbai, Maharashtra
          Jun 19, 2023
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          Not returned Deposit

          Address: Vashi, Navi Mumbai

          On 17 August 2022, my landline was surrendered at the MTNL Office in Vashi. The deposit of Rs 3000 (paid in 1994) has not been returned yet.

          The telephone number:[protected]

          Address: Koparkhairane, Navi Mumbai 400709...
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          Ram Bhagat Singh Khatri
          Jun 12, 2023
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          Hi,

          My MTNL SIM with mobile number [protected] is damaged. For the last 15 days I am moving around MTNL sanchaar haats at Dwarks and Rajouri garden. All are giving me the same reply that there server is not working. I don't understand whats going on. Without getting duplicate SIM, even I am not able to port my service provider. Request you to please help.

          Thanks
          Ram
          [protected]
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            K
            kansri
            from New Delhi, Delhi
            Jun 9, 2023
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            Address: New delhi

            Landline no 26017210 in the name of R.SRINIVASAN M210A SAVITRI NAGAR NEW DELHI 110017 (NEAR BALMIKI MANDIR) is always DEAD . No complaints are taken by MTNL app or consumer fault complaints tel. Nobody attends the phone except recorded voice to hold on for an indefinitely long time till the phone automatically stops.
            Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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              S
              Sundarraj Kaushik
              Jun 8, 2023
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              Address: Tilak Nagar, Chembur

              The number 25222131 has been non-functional for more than a month now. Complaint has been raised with MTNL (Docket number 8442). But no action has been taken. The landline is used by two senior citizens. A gentleman who is 84 years old and a lady who is 75 years old. While they have mobiles, they are most comfortable with making and taking calls on the landline.

              They also use the internet from MTNL. They are strugging to make use of the mobile network and mobile phones.

              Request you to address this at the earliest.
              Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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                S
                Sundarraj Kaushik
                Jun 8, 2023
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                Address: Chembur Mumbai

                The landline[protected] has been non-functional for more than an year. The bills come promptly and are paid up too, but no action on restoring the services.
                When an attempt is made to raise a complaint on the website the message that shows up is Status: SPA Note: SPA. Fault booking not allowed at this stage. Can some one tell what it means.
                Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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                  M
                  Mayank Gairola
                  May 31, 2023
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                  Address: Residents, E-9 Vishwas Park, Adjacent to Old Rajapuri Landmark: Mayank Convent School Uttam Nagar New Delhi -110059

                  Dear Sir/Madam,

                  I am writing this letter to bring to your attention the issue of an MTNL pole that obstructs the entry to my house.

                  Firstly, there are no MTNL landlines in the area, and therefore, the presence of the pole is unnecessary. Secondly, the pole obstructs the entry to my house, making it difficult for us to park a car. This has resulted in a parking problem in the area as well. It is also causing inconvenience to my guests who find it challenging to park their vehicles.

                  I request you to remove the MTNL pole as soon as possible.

                  I hope that you will take immediate action and resolve this problem.

                  Thank you for your attention to this matter.

                  Residents,
                  E-9 Vishwas Park, Adjacent to Old Rajapuri
                  Landmark: Mayank Convent School
                  Uttam Nagar
                  New Delhi -110059
                  Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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                    K
                    Krina Savla
                    May 31, 2023
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                    Dear Sir/Madam

                    I Hiten Savla have cancelled MTNL Landline connection on 31st Dec 2021 but haven't received the security deposit of Rs 5000 or so till date. I was been told that i will get refund in 90 days but haven't got yet. So, request you to refund my security deposit. My Telephone No. is 4127888 and I have cleared all due payments while submitting the cancellation request on 31st Dec 2021.

                    Thanks & Regards
                    Hiten
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                      V
                      Vikaro
                      from Delhi, Delhi
                      May 29, 2023
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                      Address: Dwarka, New Delhi

                      My phone no 25085225, located in Dwarka, New Delhi has been dead for over a month. I raised a complaint online on 15/5/23 - Docket no 15, but there has been no activity with respect to addressing my complaint.
                      All contact details in MTNL site, are bogus. None of the numbers work.
                      When I tried 1500, the operator says, that the line is only for resolving Broadband complains and not for Landline repairs.
                      There is no way to reach higher authorities to address the ssue.
                      Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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                        A
                        adkhale
                        May 18, 2023
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                        I had surrendered and discontinued my landline number on 20/05/2022 . All dues had been cleared and all formalities completed. I have the letter copy and work order number as proof at my end. However, even after one year, I have still not got my security deposit refund. My work order numbers are 5340, 5341, 5342. I can provide any other relevant information if required. Please do the needful at the earliest.
                        Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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                          Saurabh alag
                          May 15, 2023
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                          Address: A 38 sec2 rohini delhi
                          Website: [email protected]

                          We are facing problems since 2months no one slove 5he problems no lineman come to visit and I visit office in rohini all offices not give right sloving my problems after that offices use asinine languages with me ...my phone [protected]...
                          Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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                            M
                            manojvar
                            from Delhi, Delhi
                            May 11, 2023
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                            Dear Sir

                            I have a Landline connection at vide numbers[protected].

                            The telephone line is dead since February 2023. There is no dial tone and the phone is not working

                            I have made many complaints but no response.

                            I, therefore, request you to please look into the matter and give the necessary instructions to set right my telephone line at the earliest possible

                            In all probability, the telephone line is broken

                            In spite of the Telephone, the line is dead-my amount is deducted every month as I Had selected auto pay

                            I should be given credit for the period since the telephone lying dead.

                            The screenshot of the complaint made by me is attached herewith

                            Thanks

                            Manoj Kumar Varshney

                            Alternate Number: [protected]
                            +1 photos
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                              M
                              Manojm23
                              from Mumbai, Maharashtra
                              May 6, 2023
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                              This is to inform you that I disconnected MTNL and I applied for security refund of MTNL in Feb 2021 but till date i have not received the refund in spite of regular follow ups.

                              I have attached the cancel cheque and sent to mtnl office as per instructed by mtnl employee but nothing happened.

                              Please check and Process refund as soon as possible. Details are as under:

                              Name : M MANOJ
                              Telephone No : 28403969
                              CA No.: [protected]

                              Regards

                              M MANOJ
                              Mob: [protected]
                              Email: [protected]@rediffmail.com
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                                S
                                seemu1680
                                Apr 30, 2023
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                                Dear Sir,
                                Please remove the mtnl pole which is front of our house N-39, Naveen Shahdara, Delhi-110032.
                                This is causing a lot of problems due to its wrong position and causing a lot of problems
                                while putting our Car inside the house. There is no active connection on this pole.
                                There is Fire threatening issue because of clutter of cables on this pole
                                which is used by local cable and broadband operators.
                                +2 photos
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                                  Rajesh G Bhat
                                  Apr 30, 2023
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                                  Hello - I have got a litigation notice from MTNL case no 68157. Please note that my telephone has been non functional and out of order since 3 years and I have complained to mtnl and nothing has happened.

                                  I am not sure why I am being charged when the phone connection is out of order. I have already informed mtnl on 27/6/2020 after visiting their Mulund east office and lodging complaint of the non working number.

                                  Please do cancel the same and also cancel the mtnl connection as this is quite upsetting that you don't repair the phone connection and also send me legal notice for not paying.

                                  Thank you.

                                  Rajesh G Bhat
                                  [protected]
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                                    Chavanab
                                    from Navi Mumbai, Maharashtra
                                    Apr 25, 2023
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                                    Address: MTNL, Vashi

                                    Dear Sir/Madam

                                    On 23 Marh 2021, i have surrendered my broadband instrument at MTNL, CBD Belapur and submitted written application for refund of security deposit to MTNL Vashi office. Reference for application is WO - 318 dt 23.03.2021.
                                    Till date i have not yet received my refund. Request you to support.

                                    Regards
                                    Ajay Chavan
                                    [protected]
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                                      svarulkar
                                      from THane, Maharashtra
                                      Apr 8, 2023
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                                      Dear Sir,

                                      Our landline is nor woking for several months. I have placed a complain on the toll free no and also on the online portal but all I get is a docket no 1500

                                      I have written an emaiil to several email id's but still no response from Zone no 5.

                                      However in all this I continue to receive all the bills on time.

                                      I request your urgent help in this regards

                                      Thanks & Regards
                                      Selina

                                      Attaching my latest mail of today
                                      +1 photos
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