Claimed

MakeMyTrip India Complaints & Reviews

2
Updated: Dec 18, 2024
Complaints 8097
Resolved
3071
Unresolved
5026
Contacts

File a complaint to MakeMyTrip India

Having problems with MakeMyTrip India?

File a complaint and get it resolved by MakeMyTrip India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

MakeMyTrip India reviews & complaints page 325

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
J
JItudhan
from Bengaluru, Karnataka
Dec 2, 2015
Report
Copy

Cancelled confirmed booking without informing

Address: 581326
Website: www.makemytrip.com

We are two families travelling from Bangalore on 26th Dec and planned accordingly and booked all the hotels according to the plan. We booked 1 cottage and 1 delux room in Patang Beach Resort for Gokarna for 31st Dec and it was confirmed booking. I have called up continuously for two days for confirming the same as the date is a cruical one and it is difficult to find a hotel at that time. I got the confirmation mail saying the booking is...
Helpful
Found this helpful?
1 Comment
Report
Copy
H
Harsh A.
Dec 2, 2015
Resolved
Report
Copy
Resolved

Exorbitant flight cancellation charge

Website: makemytrip.com

Flight - Jet Konnect 9W 2250 Jaipur to Delhi Date: 14/12/2015 (12 days left) Ticket was purchased for Rs. 3, 950/- Cancellation charges being asked - Rs. 3, 154/- Cancellation charges between 7-30 days earlier are supposed to be Rs. 1500 + MakeMyTrip Charges (usually Rs. 300) Please help....
Helpful
Found this helpful?
1 Comment
Report
Copy
P
Pratyush Thakur
from Ashta, Maharashtra
Dec 1, 2015
Resolved
Report
Copy
Resolved

Domestic ticket cancellation refund

Address: Pune, Maharashtra, 411014
Website: Makemytrip.com

I, I booked a ticket from calcutta to mumbai with my family make mytrip booking id - NF[protected] a refundable ticket with my wife, sister, brother and an infant niece. For travel on 22nd november 2015. For some personal reason i had to cancel my ticket alone. I made the cancellation on 16th november where i received an email that i will get a refund of INR 4425 by 23rd nov. It did not happen, i put a complaint on 27th nov about the refund...
Helpful
Found this helpful?
3 Comments
Report
Copy
S
Shivam3124
from Chandigarh, Chandigarh
Dec 1, 2015
Resolved
Report
Copy
Resolved

Makemytrip has done fraud with me

Address: Gurgaon, Haryana, 122016
Website: Makemytrip.com

I booked Australia tour from makemytrip.com IN1510B5S160581, and they said after checking your documents you will get Australia's visa. After that they charged me 40000INR and hasn't done anything, as i have checked and found we need air tickets and hotel booking to get visa but they have not applied for visa and said your visa has been rejected. Moving further they said we will send air tickets for evidence that proves they applied...
Helpful
Found this helpful?
1 Comment
Report
Copy
A
aakanksha mathur
Dec 1, 2015
Resolved
Report
Copy
Resolved

Deficiency of services

Address: New Delhi, Delhi, 110002
Website: makemytrip.com

We booked the flight ticket from MMT app and got an error that the app crashed and we had to open it again and booked the ticket again (clearly assuming that the booking did not go through) and booked it again and observed the same error pops up. At this point I am under the impression that the bookings are not completed & I try to make the booking from other websites
A few minutes later I checked my mail(for some other work)...
Helpful
Found this helpful?
3 Comments
Report
Copy
C
chandankumar1986
from Bengaluru, Karnataka
Dec 1, 2015
Resolved
Report
Copy
Resolved

Refund not received - worst response

Address: Bangalore, Karnataka, 560066
Website: www.makemytrip.com

I booked a ticket from Patna to Bangalore for date 29 jan 2016 on 1st DEC for two passengers. [Booking ID NF[protected]C01 . But the booking got failed and money got deducted from my account didn't received amount back and I raised the complain several times to makemytrip through mails.This is the worst ever service I expected from Makemytrip. There is one to attend call and assist on the failure payment cases. I tried all the below...
Helpful
Found this helpful?
1 Comment
Report
Copy
O
ojas1909
from Gurgaon, Haryana
Dec 1, 2015
Report
Copy

Honeymoon package for manali

Address: 122017
Website: makemytrip.com

We booked a honeymoon package to Manali:travelling date 9th dec to 13th Dec for snow valley resort deluxe room and honeymoon inclusions.The details of the package was sent thru mail on 20th Nov and till the day we made the payment I.e 22nd Nov, the concerned executive Mr Guru Gupta made several calls some of which we couldn't attend becoz of a busy schedule.After the company received the partial payment the behaviour changed .Mr.Guru stopped...
Helpful
Found this helpful?
1 Comment
Report
Copy
K
KondalReddy12
Nov 30, 2015
Report
Copy

Cheating customers for their mistakes

Address: 500036
Website: Makemytrip

BECAREFULL with MMTFRIENDS BECAREFULLLLLLLLLLLLLLLLLLLLLLL... Last week I used makemytrip to book International travel. a) Final amount maymytrip showed me is Rs 195, 200 for 4 members and I paid that using my netbanking account. b) Then SURPRIGE.. Amount got deducted successfully... but got message that ticket booking failed... now the money is in makemytrip account and no more in my bank account. c) Then contacted them, they say...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Ravi Chhabria
from Mumbai, Maharashtra
Nov 30, 2015
Resolved
Report
Copy
Resolved

Cancellation of wrongly booked flight

Address: Mumbai City, Maharashtra, 400053
Website: Makemytrip.com Gurgoan

On 28th Nov, 15, Through my mobile application, i booked a flight from Mumbai to Raipur for 21st Jan 16 for Air India Flight for 10 am, but while checking out of the payment, i got a ticket of Indigo flight booked for 2 pm. I spoke to make my trip and they said they will investigate and came back saying its my mistake. Makemytrip booking number - NF[protected] Now, when im booking a morning Air india flight, how can i book afternoon...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
Sriniak1303
from Bengaluru, Karnataka
Nov 30, 2015
Resolved
Report
Copy
Resolved

Cancellations of flights

Address: 122016
Website: makemytrip.com

Stupid site plz never ever use makemytrip they cant resolve bug and now they r cancelling flight booking saying that using wallet earned suspiciously who said not to correct ur bug u people are so waste that u cant even stop bug after u know and now ur cancelling flights do u think we people r fools? i ll definetly file a FIR too against makemytrip india and close ur company its my challenge...
Helpful
Found this helpful?
1 Comment
Report
Copy
D
dahuja
from Hyderabad, Telangana
Nov 29, 2015
Resolved
Report
Copy
Resolved

Refund not received - worst response

Website: makemytrip.com

I booked a ticket from Raipur to Hyderabad for date 22 Oct 2015 on 19 Sept.[Booking ID NF[protected]] But the booking got failed. I didn't received amount back and I raised the complain several times to makemytrip through mails. They created several tickets and the response every time i got is you will get the money back with 3 to 7 days. but the money never got refunded till date. Its almost more than 2 months still I am not getting...
Helpful
Found this helpful?
2 Comments
Report
Copy
D
Dharmaraj Naidu
Nov 29, 2015
Resolved
Report
Copy
Resolved

Incorrect Refund because of internal process delays

Address: 122016
Website: www.makemytrip.com

1st Compliant - Booking ID : NP[protected] Planned Travel dates : 19 to 21 Dec'15 Reservations done by myself on 27th Nov'15 via website : Returns flights + Hotel accommodation for 5 Adults and 1 Children. Price charged to me : Rs 1, 00950. Reservation cancelled by myself on the 28th Nov'15 because of my leave application got cancelled. Refund amount information shared to so far via sms to my cell phone and on emails are no where...
Helpful
Found this helpful?
2 Comments
Report
Copy
saravanan.baskaran
from Hyderabad, Andhra Pradesh
Nov 28, 2015
Resolved
Report
Copy
Resolved

Flight ticket cancellation - nf2201563689568

Address: 560008
Website: MAKEYTRIP.COM

My brother Booked a ticket using makemytrip.com in spicejet a month back and two days back also he did web check-in and today when he entered into airport he was denied to checkin and spicejet stating as that ticket was cancelled by makemytrip. Without customer interaction they are cancelling the tickets and putting customer into different scenario. He spoke makemytrip customer care and still they were saying ticket is confirmed and you can...
Helpful
Found this helpful?
2 Comments
Report
Copy
K
kirankumars0110
from Mumbai, Maharashtra
Nov 27, 2015
Resolved
Report
Copy
Resolved

Travell date change confirmation

Address: 500034
Website: makemytrip

Dear Sir, I am kirankumar my booking ID NF[protected] i have to go on 23.11.15 from hyderabad to vadodara i placed date change request on 20.11.15 for 30.11.15 they says our customer excutive will call you within 24hrs we will confirm you and will send link and you can pay through online but within 24hrs no body called me then i called to customer care excutive somany times and i reminded them but there is no response from them finally...
Helpful
Found this helpful?
2 Comments
Report
Copy
S
sanron77
from Mysore, Karnataka
Nov 27, 2015
Report
Copy

Refund not received for cancelled ticket

Address: Varanasi, Uttar Pradesh, 221002
Website: www.makemytrip.com

Hi, I had booked my flight ticket thru makemytrip website from varanasi to bangalore scheduled on 6th of dec. Due to some reasons i had to cancel my ticket on 10th nov, but the refund amount that got credited to my account is only 400 Rs. also in their website it shows refund amount is 800 Rs. But the actual refund amount should be around 5000Rs. Airlines- Indigo, PNR- QCYVUA I have got mail from the airline stating that refund...
Helpful
Found this helpful?
Write a comment
Report
Copy
V
vedgupta1723
from Bengaluru, Karnataka
Nov 27, 2015
Resolved
Report
Copy
Resolved

Refund amount

Address: Bangalore, Karnataka, 560066
Website: www.makemytrip.com

This is Ved Gupta. I had booked flight tickets basically a round trip for 21st Jan and 31st of Jan, 2016 and I had got the confirmed ticket as well. Later, I made a Change in Travel Date and I tried booking ticket for which what happened money got deducted from my account and I did not get response from MMT end. I had made this booking on[protected]. And I did not get any response till date. I have already made complain 15 times on [protected]@makemytrip.com...
Helpful
Found this helpful?
1 Comment
Report
Copy
R
Ramakrishnan316
from Mumbai, Maharashtra
Nov 25, 2015
Resolved
Report
Copy
Resolved

Fake hotel reservation confirmation

Address: Bangalore, Karnataka, 560094
Website: Www.mAkemytrip.com

I had booked a hotel room on 25the Nov 2015 via makemytip.com and when I reached the hotel I was denied lodging. Over and above the casual approach of the call Centre employee one Mr.sushil made things worse for me. I was rendered roosters at 12 am. Request sterling action on such fraudulent agencies and casual employees and appropriate compensation for the grievance caused....
Helpful
Found this helpful?
1 Comment
Report
Copy
V
ved parkash sharma62
Nov 25, 2015
Resolved
Report
Copy
Resolved

Money not refunded back

Address: Gurgaon, Haryana, 122001
Website: www.makemytrip.com

M booking rail ticket dt.08.11.2015 against ref no. Nr[protected] but some technical issues that ticket was not confirmed. As per t & c of make my trip the reward back period is 72 hrs( working days).. Today is 25.11.2015 still m not receive any kind of reward and last 5-6 days continuously contact with customer care but day by day they told me wait for 3 days...Wait for 3 days. Please suggest......
Helpful
Found this helpful?
1 Comment
Report
Copy
C
caindf
from Panaji, Goa
Nov 25, 2015
Report
Copy

Domestic flight refund

Website: www.makemytrip.com

On 8th May 2015, I booked a flight on line from Mumbai to Calcutta, India.

The flight was paid for by credit card (8, 734 Indian rupees) and the booking confirmation was emailed to me. A little while later, I received an email indicating my booking had been cancelled due to a computer error and that I would receive a refund. I telephoned to ask what happened and how can I book a flight and was told I would receive a full refund...
Helpful
Found this helpful?
2 Comments
Report
Copy
S
sandeep5888
from Delhi, Delhi
Nov 25, 2015
Report
Copy

Cheating - not refunding my money

Address: Mumbai City, Maharashtra, 400066
Website: www.makemytrip.com

I will never book anything from Makemytrip in future. They are cheaters & fraud, My whole vacation plan got cancelled and now they are not ready to refund my money back to my account.

I have booked my Srinagar package (Booking ID IN1511B6S055602) from Mumbai to 23-Nov-2015 to 29-Nov-2015, We board on time in flight on 23-Noe-2015 from Mumbai but due bad weather flight could not be landed in Srinagar and we were forced to...
Helpful
Found this helpful?
2 Comments
Report
Copy